Lune & Wild Opiniones 

520
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really good range of snacks and frozen food, especially when you’re first introducing meals to a toddler. They waste so much food at that age, and it feels a lot less frustrating when you haven’t... Ver más

Valorada con 5 estrellas sobre 5

Wonderful, tasty and nutritious food, my 16 month old loves it (and mum on the rare occasion there are leftovers!) It has been a staple of our weaning journey in a busy household. Feels like such a... Ver más

Valorada con 5 estrellas sobre 5

Lovely swift meals with proper ingredients which our 2 year old eats with no problem whatsoever. An absolute win!

Valorada con 4 estrellas sobre 5

Customer service was very friendly & helpful. Unfortunately my order didn’t arrive - as it turned out they don’t deliver to my area. I had to approach them to ask them where my order was, would have b... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de alimentos orgánicos
  2. también en la categoría
  3. Comida a domicilio
  4. Fabricante de alimentos
  5. Productos de alimentos
  6. Tienda infantil
  7. Tienda para bebés

Sobre Lune & Wild

Escrito por la empresa

Lune & Wild

Freshly prepared, delicious meals for babies and young children.

Handmade using organic and seasonal produce, and delivered frozen in recyclable packaging.

Ready to heat and serve in moments.

Developed with Paediatric Dietitians Expertly balanced to help your child thrive. Our recipes are science-backed. We pair the right proteins, vitamins + essential fats to support healthy growth.

SHOP NOW

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

520 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(520)

134 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thank you

I have been giving my 12 month old baby Lune and Wild for a number of months now. He adores the sauces (super easy and quick) and I tend to use lentil or chickpea pasta which cooks in less than 5 mins. These sauces are very tasty and convenient for busy mums and I like that there are minimal ingredients. Would love to see some more veggie sauces or even a chicken pasta sauce (limiting red meat!)

He is a massive fan of the carrot cake fingers and muffins too and these make great snacks.

I have tried another competitor to L&W this week and so far my baby has rejected all the food from the competitor - clearly he has a preference!

11 de noviembre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Thank you so much for your kind review on Lune & Wild!

Lentil or Chickpea pasta is a great idea to be using with our sauces, especially for a quick and delicious meal for your little one - I will be sure to pass this information over to our other customers!

Valorada con 5 estrellas sobre 5

The best help for a working mum

I ordered a lune & wild box to try before I return to work 5 days after maternity leave. The website was very easy to use and I contacted the Instagram team with a few questions and queries and they were so helpful! The food itself my little boy absolutely loves! The ease of making it in 5 minutes as I return home knowing I’m also giving my boy something nutritious is the most amazing feeling, especially when the traffic is bad! The snacks have also been great for me to pack in his lunch box. I would recommend lune & wild to any mum just to have in the freezer for any circumstances life throws at you! I can’t wait to try more meals with my boy :)

4 de noviembre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Rebecca,

Thank you so much for your lovely words about Lune & Wild.

We have loved chatting to you and helping make life a little easier when you've just gone back to work.

Our meals are made of the best quality organic ingredients and this really does make them taste delicious!

Thank you so much for ordering from us and please do contact us if you'd like any help in the future.

Warmest regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

Amazing customer service & delicious & convenient!

Amazing customer service! My box was unfortunately delivered to the wrong address (this was DPD’s fault not Lune & Wild’s), but Emma-Louise responded to me immediately and rectified it by sending out another box the next day. I’ve been ordering for around 4 months now and the quality and convenience is great. My one year old loves all of the recipes, particularly the shepherds pie which she makes ‘mmm’ noises all the way through. I’ve tried a few spoonfuls of each and my favourite is the spinach and coconut curry - tastes amazing with a dollop of Greek yoghurt on top! Thank you!

5 de noviembre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Sophie,

Thank you so much for your wonderful review!

We are really glad that we could put this right for you, and ensure that your daughter had her meals delivered.

Our meals, puree's and snacks are all made with organic ingredients - made in small batches using slow-cooking methods just like you would do at home - which is why they taste so yummy!

So great you like the Spinach & Coconut curry too!

Warm regards,
The Lune & Wild Team

Valorada con 5 estrellas sobre 5

Great customer service

I ordered a box and my little girl enjoyed the meals, they're great. The only thing I will say is I'd love to see more variety and options for older 12m+ children, so toddler meals.

I found what turned out to be a date stone in one of the carrot fingers and reported it. After not receiving a reply at first, I thought that this was just being ignored and I felt really disappointed because I wanted to love it.

A few weeks passed and I got a call from Emma-Louise, who explained that as my email has an Italian domain it went into spam. She also started an investigation into what the object I found was and got back to me promptly with the outcome. She reassured me that they take food safety very seriously and that they have made their supplier aware.

Overall, the service from Emma-Louise has been wonderful and has restored my faith in the business so I will be purchasing again. Thank you Emma-Louise!

6 de noviembre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Julia,

Thank you very much for your review, and kind words on how Emma-Louise handled a rare, unfortunate issue - we are really sorry that this happened!

We carried out a full investigation and added additional steps to our cooking process to ensure that this does not happen in the future.

We are so glad that you will be purchasing from us again - we really do believe that our meals are delicious and full of the most nutritious, organic ingredients for growing bodies and minds.

We look forward to welcoming you back soon,

Warmest regards,
The Lune & Wild Team

Valorada con 1 estrellas sobre 5

Zero care for mums

DPD driver left the box out on the street where lots of walkers pass by and never knocked or rang my doorbell. After I received an email notification 20 minutes later and was able to check my phone, the box was gone. Contacted them to say my box is missing thanks to DPD (shocking!) and supplied some footage of my security camera and they kept asking for more and more and more footage even footage that my camera is not able to capture… total invasion of privacy and disregard for how stressful and busy mum life is. At the end told them to forget it as I spent the day practically working to give them information to be treated like a liar apparently repeating the same thing over and over whilst leaving my baby to cry. Will be contacting citizens advice. Then they kept calling but I can’t spend a single second more speaking to these people.

3 de noviembre de 2025
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Luisa,

I just wanted to follow up, as I can see that you’ve since placed another order with us and were able to use the discount code we provided. I really hope this delivery arrived smoothly and that your little one enjoyed the meals.

I truly appreciate you giving us another chance after what was clearly a very frustrating experience. We’re so sorry that your first order was stolen, but we’re glad we were able to fully refund that order and make things right. We hope this most recent delivery felt much more positive.

If you’d ever like to share how this delivery went, or whether your little one enjoyed the dishes, we’d genuinely love to hear your feedback.

Warm regards,
Sophie - Customer Experience Executive
& The Lune & Wild Team

Valorada con 5 estrellas sobre 5

Brilliant company!

Website is easy to navigate. Subscription can be paused easily, months skipped etc. The delivery is great, food has always been kept cold. Most of all you can tell the quality of the food is great. My little one loves the meals and snacks and they always smell delicious when I am heating them up. So convenient for busy family life.

29 de octubre de 2025
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Beth,

Thank you so much for taking the time to feedback.

We are so pleased that our meals and snacks have been enjoyed by your little one. We use organic ingredients and slow cooking methods which really do make the meals taste delicious.

Warm regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

I’m new to Lune&Wild and still working…

I’m new to Lune&Wild and still working through my first order. I needed to pause the next order and forgot to do it in time. I got in touch and Emma-Louise was so helpful and quick to resolve my query. Great customer service.

27 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi!

Thank you so much for taking the time to leave us a review.

Our subscriptions are flexible meaning you can get in touch by 09:30am the day before delivery and update your bundle with us.

We are glad we could have helped and hope your little one likes their first meals with us.

Warm regards,
The Lune & Wild Team

Valorada con 5 estrellas sobre 5

Efficient and compassionate resolution…

Efficient and compassionate resolution to a delivery date challenge I flagged.

19 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Beverly,

Thank you for your lovely feedback - we are pleased that we were able to help with your managing your delivery date issue.

We hope your little one loves their meals!

Warm regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

My 11m old baby absolutely loves…

My 11m old baby absolutely loves Lune+Wild's meals. They've made weaning so much simpler and I love knowing that she is eating organic home cooked meals. They really are a life saver. She literally does a happy dance when she sees her favourite meals (shepherds pie and the bolognese!).

20 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi,

Thank you so much for your kind words about Lune & Wild.

Our aim is to raise the bar for children's nutrition, and ensuring we use organic ingredients and slow cooking processes is fundamental to our mission.

We are so pleased your little one loves our meals - and I am sure the happy dance is adorable!

We have just launched our new seasonal specials, and we would love your daughter to try.

Warm regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

Wonderful meals and customer service!

I absolutely love Lune & Wild. I only wish I had this for my first son. With him I would give him some of the “little fish” ready made meals. I think they are fine but bland and expensive considering you need to use them straight away. With L&W I feel the food is more adventurous and unique. They taste like they were cooked that day and I love how easy they are to prep. When I did the maths it turns out they cost about the same as some ready made pouches. That made it a very easy choice for me. The shepherds pie is my youngest favorite!

Along with their food, I’m so impressed with the customer service. I forgot to update my new card and reached out once I noticed. Emma-Louise was so helpful making sure my order was sorted and even offered to help with any date changes I needed. I really appreciated how responsive and kind she was. Thank you for the great experience!

15 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Ivanna,

Thank you so much for taking the time to share your experience with Lune & Wild.

We are so pleased to hear that your little one loves our meals! We pride ourselves on making sure our meals are just as delicious as you would make at home by using the freshest, organic ingredients. All our meals are chef- made and we ensure that they are nutritionally balanced for growing minds and bodies.

We are so pleased you had a great experience with Emma-Louise, we really enjoy talking to each and every one of our customers.

Warmest regards,
The Lune & Wild Team

Valorada con 5 estrellas sobre 5

Emma Louise was incredibly helpful and…

Emma Louise was incredibly helpful and very responsive. Terrific customer service and interpersonal skills. Thank you Emma Louise

15 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi,

Thank-you so much for your wonderful feedback.

At Lune & Wild we understand how busy our customers can be and ensuring they get a quick and personal response is really important to us.

We really hope your little one enjoys their meals.

Warm regards,
The Lune & Wild Team

Valorada con 5 estrellas sobre 5

Delicious and great quality, deffo recommend

Ordered the kids bundle to start with and will for sure be re-ordering. Tastes fresh and homemade, i think i eat more than my son ha! Nice quality ingredients Thanks ladies x

10 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Tian,

Thank you for taking the time to give us some feedback!

It is great to hear you and your son are enjoying our meals, our new Tofu and Coconut curry is perfect for the whole family. It can be served with rice or is equally delicious with cous cous.

Do let us know if you get a chance to try.

Warmest regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

The food is really tasty and healthy

The food is really tasty and healthy! My baby loves it and it really helps me when I don’t have time to cook

6 de octubre de 2025
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Mercedes,

Thank you for taking the time to review our meals.

As busy mums ourselves we know just how tricky it can be juggling everything and we are so pleased to hear that our meals are making a difference to you and your family.

We have just launched our new Autumn menu and we'd love your little one to try!

Warmest regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

Excellent quality meals and fantastic…

Excellent quality meals and fantastic customer service. My son loves the meals and I can relax knowing I'm feeding him the best quality, organic food. The website is easy to use and the ability to subscribe and edit the order easily is really helpful.

9 de octubre de 2025
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Alexandra,

Thank you so much for your wonderful feedback.

Our aim at Lune & Wild is to raise the bar for children's nutrition, and ensuring we source the best quality organic ingredients is really important to us.

It is so great to hear you have been pleased with our customer service, we love talking to our customers and making sure they are looked after is a priority of ours

Warmest regards,
Emma-Louise & The Lune and Wild Team

Valorada con 5 estrellas sobre 5

Our little one has been loving her…

Our little one has been loving her weaning journey with Lune and Wild the meals always smell and taste great Very quick response from customer service when we had a hiccup with one of our deliveries but was resolved very promptly and with care for quick meals with excellent nutrition for your little one I have found lune and wild to be the best option in the UK

7 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Sarah,

Thank you so much for your lovely feedback about our meals and customer service.

It is really important to us to ensure that our littlest customers and their parents are experiencing great organic meals and exceptional customer service.

Thank you for choosing us!

Warm regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

Just brilliant

Just brilliant, great variety of nutritious food for both my little ones (3 & 10 months). Takes the stress out of forever planning and cooking with no guilt!

Had a slight hiccup with one delivery, DPD issue and Emma-Louise was so helpful. Service is really great, responses to emails very quickly. Would really recommend over and over.

7 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Sophie!

Thank you so much for your lovely review and I am really glad we are making a difference to your family through our meals.

Raising the bar for children's nutrition is really important to us- making sure those little tummies are well fed with the best organic ingredients for their growing minds and bodies.

Thank you also for your wonderful review on my customer service -it is really important to us at Lune & Wild that our customers feel valued and heard when resolving unexpected issues.


Warm regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

Great products and customer service

Great products and customer service! Can highly recommend!

7 de octubre de 2025
Opinión espontánea
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Camilla,

Thank you so much for your kind words.

Our products are made with organic high quality ingredients by a team of talented chefs which is why they taste so delicious for our little ones!

Our customer service is really important to us and feedback from our customers really helps improve that.

Thanks for choosing us,

Emma-Louise

Valorada con 5 estrellas sobre 5

Lune& Wild is a lifesaver !

Lune& Wild is a lifesaver !
The meals and muffins are delicious and nutritious so I don’t have pangs of guilt that I’ve not cooked them myself

2 de octubre de 2025
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Louise,

Thank you so much for your kind words.

We have some new cheddar and red pepper muffins on our Autumn menu! We'd love your little one to try.

Warm regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

Great quality and freshly homemade

Great quality and freshly homemade

2 de octubre de 2025
Logotipo de Lune & Wild

Respuesta de Lune & Wild

Hi Morven,

Thank you so much for your kind words.

We used the best quality organic ingredients for your little ones and all our meals are made in small batches by a team of talented chefs.

Thank you for choosing us!

Warm regards,
Emma-Louise

Valorada con 5 estrellas sobre 5

The quality and taste of the dishes are…

The quality and taste of the dishes are exceptional! Great to know that my little one is getting well nourished even when we're in a hurry. Thank you.

29 de septiembre de 2025
Logotipo de Lune & Wild

Respuesta de Lune & Wild

This makes our day! Thanks so much Catherine. Delighted to hear your little one has been enjoying the meals. Nadia

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más