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Lunn's Jewellers Opiniones 401

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We left in my wife's engagement ring for a repair 36 yrs after buying it at Lunn's. We were treated as if we were buying it for the first time. They understood how special it was to my wife and wh... Ver más

Valorada con 5 estrellas sobre 5

Attended Belfast for a medical conference. By chance ventured to Lunns and met Darrin. For the following hour + we had a great chat about watches, history of different models and the direction of trav... Ver más

Valorada con 5 estrellas sobre 5

This is the second time I have used Lunns. The staff are extremely helpful, go above and beyond and nothing is too much trouble. I would highly recommend them - I purchased online but because of the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were in looking at some Tudor watches for my wife. We were shown some watches that we hadn't considered and ultimately ended up purchasing one . Great experience . Very helpful staff , would recomm... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyero
  2. Distribuidor de diamantes
  3. Diseñador de joyas
  4. Grabador de joyería
  5. Servicio de reparación de relojes de pulsera
  6. Relojería

Escrito por la empresa

A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.

Our Shipping Promise

Free Delivery to the UK and ROI

When shopping with us, receive free delivery to the UK and ROI

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

401 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service

Great service and delivery was early

1 de octubre de 2025
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Respuesta de Lunn's Jewellers

Hi Timothy,
Thank you for your kind 5 star review. We are very pleased to hear you had such a positive experience, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Exceptional

I love the selection of watches available as I am a keen collector of watches and am never disappointed. I recently purchased a Tudor watch and am delighted with it. I will definitely buy more from Lunn’s. The customer service and care is exceptional.

30 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you are always satisfied with our product offering. We hope you enjoy your new TUDOR timepiece, and look forward to seeing you again soon.
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

A truly personalised, customer-first luxury experience.

The people at Lunn's are your greatest asset as I truly feel like a valued customer and enjoy every interaction. The Victoria Square team is amazing, and in particular Dawn's ability to build relationships and keep me engaged even when I am not physically in the store is second to none. The magazines/brochures with the hand written personalised notes, the keeping in touch messages, event invites, and the warm and unhurried in-store experience all add up to real luxury relationship. Love dealing with Lunn's.

29 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Micheál,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our Victoria Square store, particularly with Dawn. We will be sure to pass this message on to her. We look forward to seeing you again in the near future!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Great experience.

Great customer care.polite and effective in doing there jobs.felt relaxed and cared for as soon as we walked through the door.
Explained all about the watches that I needed to know ,how it worked ,the reducing of the size of the strap,that they covered the sorting of the guarantee which was huge for me.loved the time I spent there.big thanks to the gent who served me on the 3 occasions me and my wife spent there.

23 de julio de 2025
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Respuesta de Lunn's Jewellers

Hi Demond,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to seeing you again soon!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Excellent friendly service in Omega

Excellent friendly service in Omega. Conor and Aiden were very helpful.

1 de octubre de 2025
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Respuesta de Lunn's Jewellers

Hi Philip,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom - and will be sure to pass this message on to Conor and Aidan. We look forward to seeing you again in the future.
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience, very knowledgeable team, and great customer service.

20 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Paddy,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to dealing with you in the future.
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

I do not normally write reviews but…

I do not normally write reviews but felt compelled to after visiting Lunn's last Saturday. Luke was excellent from start to finish, a combination of consumate professionalism and a deep knowledge of Rolex. He was incredibly patient in answering my Qs and then during a Facetime call to my wife to inform our decision. This enabled a 31mm Datejust purchase all on the same day. HUGE thank you not just on the day, but also your follow up to the purchase. The watch is fabulous and did exactly what I hoped for

4 de octubre de 2025
Opinión espontánea
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Respuesta de Lunn's Jewellers

Hi Ian,
Thank you for taking the time to leave your review. We are delighted you felt you had a 5 star experience, and will pass your message on to the team - especially Luke. We hope you enjoy your new timepiece, and look forward to welcoming you back in store in the future!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Lunns great local jewellers

Went to buy a Tudor watch and from the online team to Brett in the shop it couldn't have been smoother,great customer service and you are made to feel like nothing is too much trouble.

27 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and will be sure to pass this message on to Brett. We look forward to seeing you again soon.
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Excellent Service

I telephoned Omega shop in the Arcade and talked to Travis, he made the experience of buying an Omega Speedmaster very easy. He is very knowledgeable about the intricacies of the watch and made the purchase very enjoyable.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Lunn's Jewellers

Hi W. & J. Chambers,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience instore, and we will be sure to pass your message on to Travis.
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Lovely experience

Lovely experience, really professional and friendly. I felt like this was a standard purchase but they made it feel really special. I was going in to collect something I purchased online but they didn’t just hand it over, they sat down and took the time to show the product and make sure I was comfortable with it. Would definitely go back and have been actively looking for my next purchase from Lunns.

30 de julio de 2025
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Respuesta de Lunn's Jewellers

Hi Stiofan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and will be sure to pass your appreciation onto the team. We look forward to dealing with you again soon.
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Pre Owned Watch

Very quick, responsive, courteous and patient service.
Everything delivered safely and on time.

23 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hello,
Thank you for your kind 5 star review. We are delighted to hear you had a positive experience with us online, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Highly recommend

Went to Lunns yesterday with my husband to purchase a special ring. What a lovely warm & memorable experience. High quality jewellers are often stuffy & intimidating but not this one. From the lovely doorman to delightful & patient Amber we were treated so beautifully. Came away with a georgous ring & happy memories of the time choosing it. Did I mention the chocs & a glass of champagne?

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Lunn's Jewellers

Hi Joan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store with Amber. We will be sure to pass this message on to her. We look forward to welcoming you back soon - and hope you enjoy your beautiful new ring!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Very happy with the service

Very happy with the service

12 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a nice experience with us and look forward to welcoming you back in the future!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Great to deal with fast delivery no…

Great to deal with fast delivery no issues at all

2 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Shane,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

fantastic service from start to finish…

fantastic service from start to finish made great by Darren , Peter, and Debra who made my experience special reciving my Rolex oyster perpetual watch thank you very much and look forward to my next purchase with Lunns.
Regards Shane.

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Lunn's Jewellers

Hi Shane,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with the team in Rolex, and will be sure to pass this note on to them. We look forward to seeing you again soon!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Staff very pleasant

Staff very pleasant

6 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Michelle,
Thank you for your kind 5 star review. We are delighted to hear you found our staff so pleasant, and look forward to seeing you again soon!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Very helpful excellent service

2 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Ryan,
Thank you for your kind 5 star review. We are glad to hear you received great service, and look forward to welcoming you back soon.
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

Emma was great help

Emma was great help, very knowledgeable and made a nervous wreck feel very comfortable

26 de agosto de 2025
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Respuesta de Lunn's Jewellers

Hi Sean
Thank you for your kind 5 star review. We are delighted to hear you had such a positive, and comfortable, experience with us. We look forward to welcoming you again soon!
Best wishes, Lunn's

Valorada con 5 estrellas sobre 5

I had a great experience at Lunns…

I had a great experience at Lunns whilst purchasing a ring from them. I dealt with Pearl who was extremely helpful from my first visit viewing the ring until it was ready for collection. I am delighted with my purchase and cannot praise the service that I received enough! Thank you

6 de septiembre de 2025
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Respuesta de Lunn's Jewellers

Hi Donna,
Thank you so much for your 5 star review. We are delighted to hear you had such a positive experience with Pearl in store, and very much hope you enjoy wearing your new ring for years to come. We look forward to seeing you again soon.
Best wishes, Lunn's

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