Luscombe & CO Opiniones 

198
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We deal with the girls at Luscombe & Co on a daily basis where communication is always clear transparent to make sure that each job goes as smoothly as possible. They'll always go above and beyond to... Ver más

Valorada con 5 estrellas sobre 5

Lauren has been brilliant with helping us rent a new property. We have been kept in the loop with updates and she has always replied in timely manors. Would definitely recommend luscombe and co as... Ver más

Valorada con 5 estrellas sobre 5

Luscombe & Co have just sold my Flat for me. They handled everything from putting it on the market, prepared professional details including photographs, sourced prospective buyers and carried out vie... Ver más

Valorada con 5 estrellas sobre 5

Luscombe & Co have been handling our properties on a full management basis for many years. They are conversant with all required legislation and very prompt at dealing with any landlord or tenant ques... Ver más

Información sobre la empresa

  1. Finanzas y seguros

Información proporcionada por diversas fuentes externas

Renting or letting your Newport property? Make Luscombe and Co. your first choice for letting agents in Newport and Gwent, for dedicated, personal and professional property services. We are independent and have been tenants and landlords ourselves, which means that you can benefit from our first-hand experience in lettings. We really do care, work harder and offer landlords and tenants a quality personal service. We are here to help you. To find out how you can benefit from our unique services please browse the information on our website. If you are looking for property to rent, please use our Property Search facility above. Call us today: 01633-265-222


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

198 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(198)

121 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good experience

Lauren at Luscombe & Co has been very helpful and responsive throughout our tenancy renewal process. Communication has been clear and professional, and everything has been handled smoothly. Thank you for your support.

19 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best agency in Newport!

I am extremely happy with the service provided by Luscombe & Co! The entire process of finding and renting a property was incredibly fast, smooth, and completely stress-free. The whole team is highly professional, polite, and always ready to help. Communication is top-notch—they respond instantly and genuinely care about their clients. If you are looking for a reliable agency in the area, look no further. Highly recommended!

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Consistent excellence!

I have been working with Luscombe and Co for about 13 years now. Their attention to detail and quality of communication has been consistently outstanding. I would highly recommend them.

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast response

Felicia has been extremely helpful, responsive, and professional throughout the whole renting process. She made everything smooth and stress-free, always keeping us updated and answering questions quickly. Really appreciate all the support and would definitely recommend Luscombe & Co.

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great agent and company would recommend

Felicia was really helpful and nice from booking the viewing until us securing a contract for our new place. She was communicating well with us every step of the process. Would highly recommend Felicia. Excellent agent was great working with her!!!

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Luscombe & Co have been handling our…

Luscombe & Co have been handling our properties on a full management basis for many years. They are conversant with all required legislation and very prompt at dealing with any landlord or tenant questions. Maintenance issues are dealt with quickly,rents reviewed fairly, Inspections are carried out regularly and rental payments are made quickly. Our main points of contact are Anna, Dawn and Lauren

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

I’ve lived in three different countries and dealt with many letting agencies, and Luscombe is by far the worst.
They are highly unprofessional and show very little care for tenants. Their so-called “high standard cleaning” is nowhere near acceptable (see photos). Maintenance has been a constant issues, jobs either aren’t done, aren’t done properly, or take far too long.
We had ongoing black mould for 8 months while living in the property with an infant. It was only addressed after I made a formal complaint and made it clear I would escalate the issue further. Jobs were closed without being completed, and when I followed up (even including job numbers), they reopened the wrong ones.
Communication is poor, emails are not answered in a timely manner, and constant reminders are needed. Ironically, during one month I received three separate emails asking for a review, yet there were still no updates on ongoing maintenance issues.
To top it off, on move-out they attempted to charge us for full bins... despite the fact we moved in with full bins and moved out two days before the scheduled (three-weekly) collection.
Overall, extremely disappointing service. I would not recommend Luscombe to anyone.

10 de febrero de 2026
Opinión espontánea
Logotipo de Luscombe & CO

Respuesta de Luscombe & CO

Thank you for taking the time to share your feedback. We are sorry to read that your experience with us has left you feeling this way.

We take all comments regarding property standards, maintenance, communication, and move-out processes seriously, and we acknowledge the concerns you have raised regarding cleaning, outstanding repairs, mould issues, communication delays, and your check-out experience.

We always aim to provide a professional service to all contract holders, and it is disappointing to hear that you feel we have fallen short on this occasion.

As we are unable to identify your tenancy from this review alone, if you would like us to look into these matters further, please contact us directly with your full name and property address so we can review your concerns fully and respond appropriately.

Kind regards,
Luscombe & Co

Valorada con 5 estrellas sobre 5

Very professional company

Very professional company. Keep you informed on everything related to the property. Updates regularly.
So glad I went with Luscombes. A massive thanks to Lauren, who deals with my property, so expertly and sorts everything out without fuss and stress .

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Communication

The team have been great, easy to communicate with and quick to help us sort out all the official processes. It's made moving easier to deal with, and I would recommend their services to everyone.

21 de abril de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más