We deal with the girls at Luscombe & Co on a daily basis where communication is always clear transparent to make sure that each job goes as smoothly as possible. They'll always go above and beyond to... Ver más
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Consulta las opiniones de los clientes
Lauren has been brilliant with helping us rent a new property. We have been kept in the loop with updates and she has always replied in timely manors. Would definitely recommend luscombe and co as... Ver más
Luscombe & Co have just sold my Flat for me. They handled everything from putting it on the market, prepared professional details including photographs, sourced prospective buyers and carried out vie... Ver más
Luscombe & Co have been handling our properties on a full management basis for many years. They are conversant with all required legislation and very prompt at dealing with any landlord or tenant ques... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Renting or letting your Newport property? Make Luscombe and Co. your first choice for letting agents in Newport and Gwent, for dedicated, personal and professional property services. We are independent and have been tenants and landlords ourselves, which means that you can benefit from our first-hand experience in lettings. We really do care, work harder and offer landlords and tenants a quality personal service. We are here to help you. To find out how you can benefit from our unique services please browse the information on our website. If you are looking for property to rent, please use our Property Search facility above. Call us today: 01633-265-222
Información de contacto
26 Bridge Street, NP20 4BG, Newport, Reino Unido
- 01633 265222
- luscombeandco@gmail.com
- luscombelettings.co.uk
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Felicia was incredibly helpful with the…
Felicia was incredibly helpful with the application process! Everything was incredibly simple and fast!
Lovely agency!
The staff here is amazing, very helpful and friendly, and Felicia is so lovely!
Lauren is very helpful with all our…
Lauren is very helpful with all our tenancy needs
Lauren is so helpful and friendly
Lauren is so helpful and friendly, she listens and tries to assist as much as she can. Keep it up Lauren
Luscombe was very helpful with my…
Luscombe was very helpful with my purchase and Lauren is very professional and can’t thank her enough for helping me through out the process
Good experience
Lauren at Luscombe & Co has been very helpful and responsive throughout our tenancy renewal process. Communication has been clear and professional, and everything has been handled smoothly. Thank you for your support.
They have been brilliant and very good…
They have been brilliant and very good communication throughout
Once again Lauren delivered with…
Once again Lauren delivered with Luscombe & Co ensuring a smooth running of the renewal process. Thank you
The best agency in Newport!
I am extremely happy with the service provided by Luscombe & Co! The entire process of finding and renting a property was incredibly fast, smooth, and completely stress-free. The whole team is highly professional, polite, and always ready to help. Communication is top-notch—they respond instantly and genuinely care about their clients. If you are looking for a reliable agency in the area, look no further. Highly recommended!
Consistent excellence!
I have been working with Luscombe and Co for about 13 years now. Their attention to detail and quality of communication has been consistently outstanding. I would highly recommend them.
Fast response
Felicia has been extremely helpful, responsive, and professional throughout the whole renting process. She made everything smooth and stress-free, always keeping us updated and answering questions quickly. Really appreciate all the support and would definitely recommend Luscombe & Co.
Great agent and company would recommend
Felicia was really helpful and nice from booking the viewing until us securing a contract for our new place. She was communicating well with us every step of the process. Would highly recommend Felicia. Excellent agent was great working with her!!!
Lauren has been really helpful…
Lauren has been really helpful throughout our tenancy and great with arranging the renewal contract
Luscombe & Co have been handling our…
Luscombe & Co have been handling our properties on a full management basis for many years. They are conversant with all required legislation and very prompt at dealing with any landlord or tenant questions. Maintenance issues are dealt with quickly,rents reviewed fairly, Inspections are carried out regularly and rental payments are made quickly. Our main points of contact are Anna, Dawn and Lauren
Very helpful
Never had any issues with them, always very polite and very helpful.
Avoid
I’ve lived in three different countries and dealt with many letting agencies, and Luscombe is by far the worst.
They are highly unprofessional and show very little care for tenants. Their so-called “high standard cleaning” is nowhere near acceptable (see photos). Maintenance has been a constant issues, jobs either aren’t done, aren’t done properly, or take far too long.
We had ongoing black mould for 8 months while living in the property with an infant. It was only addressed after I made a formal complaint and made it clear I would escalate the issue further. Jobs were closed without being completed, and when I followed up (even including job numbers), they reopened the wrong ones.
Communication is poor, emails are not answered in a timely manner, and constant reminders are needed. Ironically, during one month I received three separate emails asking for a review, yet there were still no updates on ongoing maintenance issues.
To top it off, on move-out they attempted to charge us for full bins... despite the fact we moved in with full bins and moved out two days before the scheduled (three-weekly) collection.
Overall, extremely disappointing service. I would not recommend Luscombe to anyone.

Respuesta de Luscombe & CO
Very professional company
Very professional company. Keep you informed on everything related to the property. Updates regularly.
So glad I went with Luscombes. A massive thanks to Lauren, who deals with my property, so expertly and sorts everything out without fuss and stress .
Communication
The team have been great, easy to communicate with and quick to help us sort out all the official processes. It's made moving easier to deal with, and I would recommend their services to everyone.
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