Luther Bennett Opiniones 

578
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed another travel pods for our springer spaniel. Having previously got a pod from Luther Bennett for our German shepherd, we knew where to go for a quality product. These pods are amazingly sec... Ver más

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Valorada con 4 estrellas sobre 5

Looks like a beautiful dog bed, seems really safe, washable and comfy, ticked all the boxes. splashed out & ordered for a long journey but sadly due to delivery issues, it didn't arrive in time so had... Ver más

Valorada con 5 estrellas sobre 5

We have bought our second bed - Milo Blue is loving his and wrapped up in it, with a fleece blanket, the panting and restlessness he normally has on a journey is gone so we thought we would treat his... Ver más

Valorada con 5 estrellas sobre 5

We’ve been using the Luther Bennett car pods for a long time and they have been an absolute game-changer for travelling with our Whippet. We love them so much that we have both sizes and multiple ski... Ver más

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Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Welcome to Luther Bennett, best recognised for our original design of luxury dog car seats—the Luther Bennett Dog Pod. This product is at the heart of our exclusive collection, offering your pet unparalleled comfort and style during travel. We specialise in developing a small ecosystem of dog products, ensuring each one is a class leader in design, quality, and functionality. From our Dog Pod to our award-winning Dog Coat, every item is a reflection of our commitment to excellence. With an Excellent rating on Trustpilot, we pride ourselves on going above and beyond for each customer, delivering not just products but an elevated and luxurious experience. Discover Luther Bennett and join a community that values the very best for their pets.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

578 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(578)

191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I ordered the XL dog pod after a very…

I ordered the XL dog pod after a very poor experience with another company.

The service was exactly as described, the delivery was speedy and the product quality is excellent.

My very anxious dog absolutely loves the bed and settles in such a relaxed way. She had to stay with friends this weekend and took her new bed with her. She is normally quite stressed and paces a lot when out of her own environment but they said she slept like a baby.

The big test will be when we take her to Europe in a few weeks. We haven't so far managed to help her enough with her anxiety during a long journey and she has previously sat up panting in her car dog cage in the boot the whole way despite anxiety medication. Hopefully this time, being closer to us and in her own secure bed, she will have a different experience.

27 de enero de 2026
Valorada con 1 estrellas sobre 5

Website asking for tips

At checkout they have a section where you can leave a tip. I haven't interacted with anyone - why would i leave a tip? Makes me wonder if they don't pay their staff very well and are supplementing income by soliciting tips. Unfortunately, tips for online shopping seems to be becoming more of a 'thing', which means an automatic boycott from me.

1 de febrero de 2026
Opinión espontánea
Logotipo de Luther Bennett

Respuesta de Luther Bennett

Hi Jon,

Thanks for your feedback.

The tip option at checkout is part of the platform we use and is discreetly placed on the page.

While we never expect, request, or promote tipping, many of our customers do choose to leave a small thank-you — especially after in-depth conversations with our team, who often spend a lot of time helping people find the right setup for their dog and vehicle.

Unfortunately, it’s not a feature we can toggle based on whether an interaction has taken place — it’s either on or off. That said, it’s entirely optional and very easy to skip.

Our small team is well paid, valued, and supported — and we’re proud of the culture we’ve built and the service we offer.

If there was a conversation or support experience you were hoping for before placing an order, feel free to reach out — we’d love the chance to help properly.

That aside, we appreciate you raising this, and we’ll keep your comments in mind as we continue reviewing whether this feature belongs.

— Anton
Founder, Luther Bennett

Valorada con 5 estrellas sobre 5

Must Buy!

Honestly the best thing I have purchased! It’s made car rides a joy, my puppy loves it she goes straight to sleep and curls up the minute she’s in it. Quality is great - easy to wipe clean. Fits nicely in my mini on the back seats. I can understand the price considering how much happier my puppy is and the quality of the item. Can’t wait to go on many more happy journeys!

19 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The product was just what we where looking for.

The product was just what we where looking for, checked it out on line, a big plus for us was the isofix attachment for the car, we have now received the pod and are over the moon with it, came well packed also had a link on how to assemble, but it's very easy to do, as of today we have not used the pod, as we pick up our little puppy next week, but dont see any reasons that it wont be great.

16 de enero de 2026
Valorada con 5 estrellas sobre 5

Quality product and great customer service

I ordered the smaller pod initially (ordered to resolve Lottie’s anxiety in the car primarily). A expensive product but I needed a solution and the product came with a money back guarantee, so I thought it had to be worth a shot. The quality of the product was immediately apparent, and it didn’t take Lottie long before she relaxed into it ((initially tried out in the lounge as recommended). Unfortunately, this pod was too small for her. I spoke to Anton as I wanted to exchange it for the XL. There was no quibbling over it, and I am now awaiting the larger size. Impressed by both the quality of the product and the attitude of the owner and customer service. Would recommend.

2 de enero de 2026
Valorada con 4 estrellas sobre 5

Great dog car seat

Great communication throughout. The product is great although dog still adjusting. Appears to be good quality. Only reason for 4 stars is it is a little pricey.

5 de enero de 2026
Valorada con 5 estrellas sobre 5

Absolutely beautiful pod

Absolutely beautiful pod. Luxurious material with high quality cushions.
I would highly recommend this for your dog's travel journeys.
I have an average size whippet and unfortunately it was just a little too small for her, so reluctantly I had to return it

2 de enero de 2026
Valorada con 5 estrellas sobre 5

Fabulous Product

This arrived in very good time, the product was beautifully made with high standard materials and frankly looked fabulous. My issue though unfortunately, was my dog! She is the correct weight for this pod but she is very leggy and tends to sit up in the car. We needed one slightly wider and the sides higher…however that is our issue not the pods. I am so disappointed because it did look good, I would recommend this product. Also….customer service was outstanding, even when I returned it and the post office lost it for a while!! Great company.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Keeps our dog safe

2nd seat we’ve bought so we have one in each car the quality and design is incredible. Our dachshund is recovering from IVDD and we feel confident that he is safe and well supported

29 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Safest car seat for your fur baby

The delivery and updates were informative and efficient. The actual car seat is amazing! My dog loves it so much we had to buy another for the second car. He also didn’t want to leave the car when we took a drive! Have recommended to friends!

28 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Item not delivered

Item not delivered, lost at customer hub, apparently. No phone number to contact, AI generated responses to email queries.
Now having to chase for refund.
Appalling company to deal with.
Can’t comment on product as I’ve never received it.
Wish I’d read the other 1* reviews on missing items before ordering.

3 de diciembre de 2025
Opinión espontánea
Logotipo de Luther Bennett

Respuesta de Luther Bennett

Hi Melissa,

I’m really sorry for the experience you’ve had so far — after reviewing your case, it’s clear this should have been escalated much sooner.

I’ve reached out to you directly to put this right and arrange either an express replacement sent today with next-day delivery, or a full refund — whichever you prefer. I want to make sure this is resolved properly for you today.

Thank you for bringing this to my attention. I’ll ensure this is followed through and fully resolved.

Kind regards,
Anton
Founder, Luther Bennett

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