Luxaflex Australia - Shade Trendz Opiniones 16

TrustScore: 4.5 sobre 5

4,5

Shop 3-4/366-368 Pennant Hills Road, 2120 Pennant Hills, NSW, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wholeheartedly recommend the team at Shade Trendz, I had some blinds installed in my sons room and the process was so effortless that I ordered again for another room. On time, and a job really well... Ver más

Valorada con 5 estrellas sobre 5

I recently had Silhouette blinds installed on my glass front doors by Shade Trendz, they look fabulous and Shade Trendz were very professional and looked after me. I had to call them the morning after... Ver más

Valorada con 5 estrellas sobre 5

Raju was very helpful during a complicated and lengthy build. We got all the blinds installed to allow us to move in and soon after we had our external awnings on to help us with the summer sun. All t... Ver más

Valorada con 5 estrellas sobre 5

Luxaflex service is fabulous. They go out of their way to fix things promptly should there be lack of cleats etc, which really is a minor thing, but the fact is because of their work ethics, I have gr... Ver más


Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. Proveedor de toldos y carpas
  3. Tienda de persianas
  4. Tienda de cortinas
  5. Fabricante y proveedor de cortinas

Información proporcionada por diversas fuentes externas

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Información de contacto

  • Shop 3-4/366-368 Pennant Hills Road, 2120, Pennant Hills, NSW, Australia

  • 02 9875 4794

4,5

Excelente

TrustScore: 4.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 71% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I recently had Silhouette blinds…

I recently had Silhouette blinds installed on my glass front doors by Shade Trendz, they look fabulous and Shade Trendz were very professional and looked after me. I had to call them the morning after they were installed as I got them stuck, and they came out within a couple of hours and fixed them. They have been working fine ever since. I highly recommend Shade Trendz.

13 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks Raju - In Before Christmas!!!

Raju was very helpful during a complicated and lengthy build. We got all the blinds installed to allow us to move in and soon after we had our external awnings on to help us with the summer sun. All this in the lead up to Christmas and all done before Christmas. Well done Raju and Thanks again. Rob M

18 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awnings

Brilliant product - excellent quality and range. Unfortunately the instal was delayed- weather and Covid but when the job is completed we should be very happy with the result.

17 de enero de 2022
Valorada con 5 estrellas sobre 5

Luxaflex Duetts

I recently replaced a Kresta product, which was completely ruined after just three years of use with Luxaflex duetts. What a difference! The Luxaflex cost twice as much, but it’s easy operation made worthy the expense. People who want to by a similar product should go straight to Luxaflex-Shade Trendz and forget about Kresta.

31 de mayo de 2021
Valorada con 5 estrellas sobre 5

Luxaflex service is fabulous

Luxaflex service is fabulous. They go out of their way to fix things promptly should there be lack of cleats etc, which really is a minor thing, but the fact is because of their work ethics, I have graded them 5 stars. And the Gentleman Rajiv who is at Shade Trendz, is excellent in giving us guidance on the entire Luxaflex Range of products. He feserves another 5 stars.

24 de mayo de 2021
Valorada con 2 estrellas sobre 5

Internal winder installation looks absolutely awful.

Shade Trendz gets 5 stars, the staff were courteous, timely and very helpful. The installation by Luxaflex however only gets 2 stars.
I had a System 2000 Pivot Arm awning with an internal tape winch installed just prior to getting my house painted. I chose Luxaflex because they were a long established company with a good reputation and I wanted a quality job after the winder from the previous awning from another company literally pulled out of the wall after several years.
It was installed with the tape coming through the architrave then diagonally down the side of the window to the winder which was mounted on the plaster below the window and about 20mm to the left of the tape entry point. The winder location I was told was to ensure it was screwed firmly into the timber behind the plaster. The tape was constantly rubbing against the bottom of the timber architrave and kept rolling over the corner of the architrave, this folded the tape where it entered the winder and kept jamming. I placed a service call and the fix was to just put 5mm spacers behind the winder fixing screws so the tape didn't rub against the timber anymore. This left a 5mm gap between the winder and the wall. Functionally it now works OK but from an appearance point of view it looks terrible. The tape runs down at an angle to the window frame and the gap behind the winder has exposed the original paintwork of a different colour behind the winder.
A few simple design changes to the winder mounting system would allow the tape to run parallel to the window frame and a matching spacer plate to go between the winder and wall to fill any gap necessary for the tape to clear the architrave would improve the appearance immeasurably.

23 de marzo de 2021
Logotipo de Luxaflex Australia - Shade Trendz

Respuesta de Luxaflex Australia - Shade Trendz

Hi Shane
We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will investigate and come back to you with an update. If you have any further queries, please contact our customer service team on info@luxaflex.com.au.
Regards,
Carly

Valorada con 5 estrellas sobre 5

New Roller Blinds Installation

It was during the end of the Corvid lockdown period. I had requested a few quotes for installation of some new roller blinds to replace the slightly frayed ones. I have finally selected Luxaflex as I believe it is a well-known trusted brand.

The closest dealer is Shade Trendz at Pennant Hills, Sydney. The appointment was made and Raju was helpful in helping me select the closest matching colour. Installation took place within 2 weeks.

Throughout the process, all the staff at the office were polite and responsive to my various requests. Those who came to the premises were all punctual, efficient and left the place tidy. There was a minor problem with the chain for one of the blinds but was rectified without much ado.

I am totally pleased with the experience and would recommend.

3 de diciembre de 2020
Valorada con 5 estrellas sobre 5

So happy with our new blinds

We were delighted by the service from staff at Shade Trendz Pennant Hills. They were polite, knowledgeable and patient as we made our selection. The blinds were ready earlier than estimated and we are very happy with the quality and impact of the blinds in our home.

1 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flexibility, service and satisfaction.

We had a great experience with our purchase and installation of 6 roller blinds and 1 venetian blind.
Shade Trendz were able to measure and supply earlier than some competitors.
Lead times for manufacture was less than two weeks.
When delivered, there was initially a problem with two of the blinds not being the correct size due to the mounting position on the concrete wall not being suitable, but were quickly replaced with a minimum of fuss, and the replacement blinds installed very well.

20 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently replaced old aluminium…

Recently replaced old aluminium venetians with wooden blinds throughout. The service from Raju at Pennant Hills Luxaflex was first rate throughout the process and the fitter was very professional. Thank you Luxaflex you have transformed my home.

25 de marzo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

The blinds I ordered have not been…

The blinds I ordered have not been delivered without anger, and aggression. Only one blind is satisfactory. I should not be aggressively attacked by any Luxaflex person because he made big errors.

The experience was MOST UNPLEASANT!

12 de agosto de 2019
Opinión espontánea
Logotipo de Luxaflex Australia - Shade Trendz

Respuesta de Luxaflex Australia - Shade Trendz

Hi Barbara, We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will liaise with Shade Trendz and come back to you with an update. Thanks, Andrew

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más