I ordered the balm for under eyes and I tried it since June (3 months) and my eyebags look the same! I asked for a refund and they rejected it. Very bad customer service and mostly, ineffective produ... Ver más
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Consulta las opiniones de los clientes
The makeup is good but the sales setup on the site leaves something to be desired. Just sell the trio at a decent price and people will buy two or 3 sets to save money and time. Your explanation of t... Ver más
Ordering from the website was very easy, but unfortunately, the foundation did not live up to what was promised. I’ve had Luxe in my makeup bag for a while and finally tried it today. It made my imper... Ver más
I tried to do this 2 nights ago when the offer was on and there was something wrong with the checkout it wanted to charge me £145 i did it several times still same I informed you via Facebook and emai... Ver más
3,4
Medio
124 opiniones
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Amazing solution for straight eyelashes!! Love love love!!
My lashes go straight down and hardly ever stay curled even with an eyelash curler and mascara. This lash kit has my eyelashes so curled and I haven’t had to wear mascara or curl them in 2 weeks. Luxe lash kit is amazing and definitely works!!
26 de abril de 2024
Opinión espontánea
I STILL HAVE NOT RECIVED MY ORDER FROM…
I STILL HAVE NOT RECIVED MY ORDER FROM THE 11 OF DECEMBER. IT WAS A CHRISTMAS GIFT AND I HAVE CONTACTED YOUR EMAIL TWICE WITH NOT RESPONSE FROM YOU. I WANT A REFUND SINCE I DID NOT RECEIVE THE PRODUCT. I AM CONTACTING MY CREDIT CARD COMPANY TODAY TO REVERSE THE CHARGES.
11 de diciembre de 2023
Opinión espontánea
Order takes forever
Placed order Dec 1, order was ready to ship by Dec 4. I ordered these as a Christmas gift thinking I had plenty of time to receive them. Christmas past and my order still has no arrived. I reached out to their customer service email which was absolutely awful. I got back a very generic message and no updates on why it was taking my order so long to ship out. After a week of getting nowhere with customer service, which by the way there is no phone number to speak to an actual representative, I contacted my credit card to retract the charge. It was only then did I get a email from Luxe Cosmetics with updates on my order and it is finally now in transit. It is Dec 31, I still have no received my order. I will never order from this place ever again. I don't care how good the product is. The customer service is terrible.
1 de diciembre de 2023
Opinión espontánea
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