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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

On 1st (and only) use did not provide an even shave of my head, despite following instructions and reading FAQ’s. Also caused irritation and soreness. Have tried to return the product (in original pac... Ver más

Valorada con 5 estrellas sobre 5

The help I received with my order was outstanding. I did my own research into dental flossers and deemed this site/company to be head and shoulders above any other. Communication was first class, an... Ver más

Valorada con 5 estrellas sobre 5

Found the site easy to navigate. The water pick purchased was delivered (to Australia) in record time compared to other sites I've used and tracking was kept up to date. The product was exactly as des... Ver más

Valorada con 5 estrellas sobre 5

I needed to change my teeth cleaning after a trip to the dentist and decided to buy a Sonic toothbrush and a water 'flosser'from Luxecare. Both items arrived rapidly in well-packed boxes and with all... Ver más

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Discover your ultimate self-care sanctuary with our premium personal care products.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

321 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 22% de las opiniones negativas

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4,1

Todas las opiniones

(321)

246 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Accomodating

I had a little hiccup with and order I had made and was paying through Klarna. I had to get intouch with Luxecare company, I e-mailed them, not expecting a reply as with most companies. I was pleasantly surprised with a lovely, polite e-mail from them. thier e-mail was in detail, there was no need for me to try to ring them. I found them to be most accomodating and helpful and determined to resolve my situation. They did solve the problem and in one day. I was so grateful to them, and so surprised how polite the e-mails were. If every company took a leaf out this company's book the world would be a happier place.

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Go Luxe! Fab customer service

I was impressed with the Luxe water flosser I bought last year. Very effective and with useful features like the ability to empty the last drops of water from the chamber. I was even more impressed with the excellent customer service I received when the product recently went wrong. All dealt with in a couple of emails and a replacement being delivered shortly. Go Luxe!

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very good toothbrush

A very good toothbrush. I have used many like it before but this is the best I’ve used. I had a slight issue and contacted customer service who were quick to reply and sorted everything out in minutes for me. I recommend anyone to try this product.

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing product

Amazing product, easy to use and better than its Braun equivalent . The continuous pulses make it easy and convenient to use without having to hold down the button continuously.
It’s lightweight, compact, simple and easy to use.

15 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Swift posting & Delivery. Quality superior robust item, well packaged.
Easy to charge USB port. Instructions clear.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent aftercare service

Excellent aftercare service. My Luxe water flosser developed a fault. I contacted the company and they are happy to replace it free of charge.
I would certainly recommend this company.

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peter from Customer Service is the man

Peter from Customer Service is the man. My device broke within warranty but was out of stock. Luxe kindly offered to replace with another product, even one more expensive in good faith. He helped me pick something as a gift for my wife. Top man.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My water flosser wouldn’t work so I got…

My water flosser wouldn’t work so I got in touch with Luxecare and received a reply to my email almost immediately (and on a Sunday!). I emailed Peter back and told him what had happened and it was decided that they would send me a new flosser. How refreshing dealing with a company who care about their customers. Overall my experience with Luxecare has been so professional and positive. Thank you Peter.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an experience with this product

I had an experience with this product. Luxe care kept me informed from the start. My order arrived quicker than I thought it would. The product looks like it is well made. It works as I expected it to work.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Luxe Sonic toothbrush has been the best

My Luxe Sonic toothbrush has been brilliant. It has really helped me with my gum weakness and made looking after my teeth a much more comfortable and pleasurable experience.
The choice of cleaning programmes and the ability to alter the strength of the brush action is perfect.
My Oral care has never been so easy.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product and customer care

Initially I received a faulty unit. It would only work for about 15 seconds and then the battery would should as empty.
I contacted customer care and they were very responsive and agreed to send me a replacement after I sent a video showing the unit draining from 100-0 in seconds.
I received the replacement unit which is excellent. It is a great product. Customer care were very helpful throughout, and very focused on customer satisfaction.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am delighted with my water flosser

I am delighted with my water flosser and it is far more efficient than my previous one. My emails to the company were replied to promptly and politely and with all the information I needed. I would not hesitate recommending the company and their product to friends and family.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Speedy resolution

We had an issue with a product which has been resolved very speedily and to our complete satisfaction. Great products and service.

4 de marzo de 2026
Opinión espontánea

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