On 1st (and only) use did not provide an even shave of my head, despite following instructions and reading FAQ’s. Also caused irritation and soreness. Have tried to return the product (in original pac... Ver más
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Consulta las opiniones de los clientes
The help I received with my order was outstanding. I did my own research into dental flossers and deemed this site/company to be head and shoulders above any other. Communication was first class, an... Ver más
Found the site easy to navigate. The water pick purchased was delivered (to Australia) in record time compared to other sites I've used and tracking was kept up to date. The product was exactly as des... Ver más
I needed to change my teeth cleaning after a trip to the dentist and decided to buy a Sonic toothbrush and a water 'flosser'from Luxecare. Both items arrived rapidly in well-packed boxes and with all... Ver más
Información sobre la empresa
Escrito por la empresa
Discover your ultimate self-care sanctuary with our premium personal care products.
Información de contacto
85 Great Portland Street, First Floor, W1W7LT, London, Reino Unido
- support@luxecare.co.uk
- luxecare.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 22% de las opiniones negativas
Suele responder en menos de 1 mes
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Accomodating
I had a little hiccup with and order I had made and was paying through Klarna. I had to get intouch with Luxecare company, I e-mailed them, not expecting a reply as with most companies. I was pleasantly surprised with a lovely, polite e-mail from them. thier e-mail was in detail, there was no need for me to try to ring them. I found them to be most accomodating and helpful and determined to resolve my situation. They did solve the problem and in one day. I was so grateful to them, and so surprised how polite the e-mails were. If every company took a leaf out this company's book the world would be a happier place.
I bought this product from the website…
I bought this product from the website when it was on sale. I have only used the product so far but it was comfortable to use and easy to use. I am hoping to see some results from using the product over time.
Go Luxe! Fab customer service
I was impressed with the Luxe water flosser I bought last year. Very effective and with useful features like the ability to empty the last drops of water from the chamber. I was even more impressed with the excellent customer service I received when the product recently went wrong. All dealt with in a couple of emails and a replacement being delivered shortly. Go Luxe!
I had a slight issue with my LED face…
I had a slight issue with my LED face mask and Peter in customer care dealt with my problem quickly and efficiently.
A very good toothbrush
A very good toothbrush. I have used many like it before but this is the best I’ve used. I had a slight issue and contacted customer service who were quick to reply and sorted everything out in minutes for me. I recommend anyone to try this product.
Amazing product
Amazing product, easy to use and better than its Braun equivalent . The continuous pulses make it easy and convenient to use without having to hold down the button continuously.
It’s lightweight, compact, simple and easy to use.
Easy to order
Easy to order. Swift posting & Delivery. Quality superior robust item, well packaged.
Easy to charge USB port. Instructions clear.
Excellent aftercare service
Excellent aftercare service. My Luxe water flosser developed a fault. I contacted the company and they are happy to replace it free of charge.
I would certainly recommend this company.
Peter from Customer Service is the man
Peter from Customer Service is the man. My device broke within warranty but was out of stock. Luxe kindly offered to replace with another product, even one more expensive in good faith. He helped me pick something as a gift for my wife. Top man.
My water flosser wouldn’t work so I got…
My water flosser wouldn’t work so I got in touch with Luxecare and received a reply to my email almost immediately (and on a Sunday!). I emailed Peter back and told him what had happened and it was decided that they would send me a new flosser. How refreshing dealing with a company who care about their customers. Overall my experience with Luxecare has been so professional and positive. Thank you Peter.
I had an experience with this product
I had an experience with this product. Luxe care kept me informed from the start. My order arrived quicker than I thought it would. The product looks like it is well made. It works as I expected it to work.
Professional Results at Home
Professional results at home and for a fraction of the cost. I am very impressed with my sonic toothbrush.
I had quite a major issue with my Luxe…
I had quite a major issue with my Luxe water flosser but thankfully the company have responded very quickly and resolved the issue to my satisfaction.
My Luxe Sonic toothbrush has been the best
My Luxe Sonic toothbrush has been brilliant. It has really helped me with my gum weakness and made looking after my teeth a much more comfortable and pleasurable experience.
The choice of cleaning programmes and the ability to alter the strength of the brush action is perfect.
My Oral care has never been so easy.
Excellent product and customer care
Initially I received a faulty unit. It would only work for about 15 seconds and then the battery would should as empty.
I contacted customer care and they were very responsive and agreed to send me a replacement after I sent a video showing the unit draining from 100-0 in seconds.
I received the replacement unit which is excellent. It is a great product. Customer care were very helpful throughout, and very focused on customer satisfaction.
Had a fault with my waterflosser and…
Had a fault with my waterflosser and customer care responded very quickly and have been extremely helpful. Would recommend the product and highly recommend customer care. Very loyal to customers
I am delighted with my water flosser
I am delighted with my water flosser and it is far more efficient than my previous one. My emails to the company were replied to promptly and politely and with all the information I needed. I would not hesitate recommending the company and their product to friends and family.
Speedy resolution
We had an issue with a product which has been resolved very speedily and to our complete satisfaction. Great products and service.
My product still hasn’t arrived after…
My product still hasn’t arrived after nearly 3wks
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