Lux Fragrance Opiniones 

34
TrustScore: 2 sobre 5

1,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never received my order. I was supposed to receive my order weeks ago and it never came. I checked the tracking number with Canada post and when I tried to start an investigation Canada post said the... Ver más

Valorada con 5 estrellas sobre 5

My first experience with Lux fragrance recently was very positive. I received my favourite fragrance at a great price and having tried many clones there was no doubt in my mind whatsoever that this... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Although the fragrance smells like Creed I am unsure whether it actually is Creed. When I have sprayed it on myself (when I've tested it out in store) everyone could smell it even after a few hours an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a small 2ml sample of Maison Dior perfume off the e Bay site. It arrived very quickly and was well packaged. The fragrance is genuine and came decanted into a small sealed spray bottle. A great... Ver más

Información sobre la empresa

  1. Perfumería

Escrito por la empresa

Our mission at Lux Fragrance is to offer luxury fragrance straight from the decanter to your door without spending the big bucks! We believe that everyone should experience luxury fragrance and have their very own collection. Everything we do at Lux Fragrance is executed with the precision and pride that comes with being a fragrance fanatic! Our fragrance is hand decanted straight from the original decanter/bottle to our atomiser when an order is placed. From the world's top perfume houses we are here to help you find your signature scent!


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

34 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,8

Todas las opiniones

(34)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I recently came across Lux Fragrance…

I recently came across Lux Fragrance and I loved the idea of being able to try out high end fragrances before spending a lot on a fragrance I might not like. I ordered one of the Jo Malone fragrances in the atomiser and it’s amazing, I love it! I love the smell but also the atomiser is perfect to carry around with me in my handbag! The packaging was on point and it came so quickly. I will definitely be reordering and recommending to my friends and family!

4 de mayo de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Hello Cynthia,

Thank you for the wonderful review and for taking the time to share your feedback with us. We're glad you love your fragrance. Our priority is customer service and we are ecstatic that we met that mark! Thank You

Valorada con 5 estrellas sobre 5

Great service

3 de mayo de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Thanks Jordan. We are very happy that you liked our service. Hope to see you again soon!

Valorada con 5 estrellas sobre 5

Happy customer

I ordered once from Luxfragrance but I am satisfied and recommend this brand. Fast delivery and nice service. Many thanks.

1 de mayo de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Thank you so much for taking the time to leave us a rating

Valorada con 5 estrellas sobre 5

Really quick despatch and I loved the…

Really quick despatch and I loved the sample I received. Looking forward to ordering more from you soon

19 de abril de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Thank you Clare so much for taking the time to leave us a 5 star rating - it's much appreciated!

Valorada con 5 estrellas sobre 5

My first experience with Lux fragrance…

My first experience with Lux fragrance recently was very positive. I received my favourite fragrance at a great price and having tried many clones there was no doubt in my mind whatsoever that this was 100-percent genuine.
Received a little gift with my order too which was much appreciated.
Thank you very much Lux Fragrance

12 de abril de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Thanks Sean. We are very happy that you liked our service.

Valorada con 3 estrellas sobre 5

Unsure whether product is actually genuine

Although the fragrance smells like Creed I am unsure whether it actually is Creed. When I have sprayed it on myself (when I've tested it out in store) everyone could smell it even after a few hours and I felt the same when I have smelt it on others, however with this "sample" no matter how much I spray no-one can smell it unless they are super close whereas with the real thing if you walk past someone you can smell it so how genuine the product is, is put into into question. Not sure I will be purchasing again. Positives are though that delivery was super fast, it does smell like Creed but does not have the longevity that I would expect from a company claiming to sell genuine creed that has been decanted. Overall, unsure if this is actually real creed or just a fake product being masked as real perfumes.

5 de abril de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Hi Owais,

Thanks for your review.

Lux Fragrance is all about sending genuine samples of luxury fragrance to customers. We hand decant the fragrance from the 250ml decanter which is all batch coded. If you believe the fragrance to be "fake" then why didn't you contact us...
I highly recommend you to take your sample to your local creed boutique and do a side by side comparison with their product and you will see that we only sell 100% authentic fragrances decanted from 100% authentic bottles of the perfumes.
Our reviews speak for themselves and i'm proud of the hard work our team puts into every order.

As always we are grateful for your order and hope to see you soon.

Kind Regards
Lux Fragrance

Valorada con 5 estrellas sobre 5

Great!

Quick delivery. Samples were good quality!

25 de marzo de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Thanks Karl i'm glad you like them! :)

Valorada con 4 estrellas sobre 5

Its ok

Its ok. Good to try out the more expensive scents.

Very little in quantity and don't expect the original bottle but good enough.

20 de marzo de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Thanks for the review!

Valorada con 5 estrellas sobre 5

Simply excellent

Simply excellent.
I had ordered 3 samples but unfortunately, they had run out of one. They replaced the missing fragrance with another that thought I may like and then asked me to choose one other.
When my choice turned up, they slipped one other in there for me which I actually preferred.
Very happy.

6 de marzo de 2020
Opinión espontánea
Logotipo de Lux Fragrance

Respuesta de Lux Fragrance

Thanks Ashley! I'm glad you like the fragrances :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más