Luxinera Opiniones 9

This company is a rip off. I ordered watercolors rom them. Never got an order number or any notification. I inquired about my order. They said it had been dispatched. Of course they took my money on March 7, 2026. April 10,2026, I sent another email asking about my order and requested a tracking number. No, tracking number, no order number given. A few days go I e.ailed them again asking where my order was. I get a reply saying my order was delivered on April 21,2026, but to OHIO!! I live in Maryland! I don't know anyone in Ohio! Now, they expect me to prove I sent them my address in Maryland when I placed my order by sending an order number they never gave me!! They basically stole my money!! They are awful, a scam. BEWARE

I ordered a box of mini perfumes packed in individual boxes. Today I received my order with all the boxes and no perfumes. I trusted Pinterest which says Luxinera is an approved merchant. This is a SCAM!!!
Never again will I trust a merchant advertised on Pinterest.

I placed an order on 12/14/25 and never received it. I reached out several times and got no response. No communication, no accountability. I would strongly caution others before ordering from this company.

Should have read the reviews here before ordering my product. I did get responses to my emails about the delay in receiving my package but they were never to my benefit. Once we did receive the package too late for the event I ordered them for, they only offered a 30% refund!!! That is pennies for the actual purchase. Not even worth it.

I placed an order almost 2 weeks ago and the item still has not been shipped. The money was taken out the account the same day as the order. I have emailed several times to cancel this order but have not heard back anything. There is no number to call and the on their website the email address was rejected. DO NOT ORDER from this site.

I placed my order september 9th and it took 3 weeks to arrive and what I got was not what I ordered. I had to do all business by email as there is no phone number to actually talk to someone. Here it is 6 weeks and I have been told "we need pictures of what I received before processing a refund. I sent pictures and now they want me to pay to return them to where---China? THIS IS A SCAM. I may never get my money back but I filed a fraud report and waiting to see what happens---BUYER BEWARE

Same as everyone else below me: contacted them 5 times it’s been over 3 months waiting for my package definitely screams scam will be contacting my bank for a refund saw this on Pinterest also makes me question Pinterest’s credibility so sad Do not buy from this site !

I have emailed them numerous times demanding a refund. U can walk a package from China and get it here faster...
This is my tracking information...
CJPacket Sensitive Pro

Jun. 03, 2025 00:00:01
,

Jun. 03, 2025 00:00:00In Transit to Next Facility

Jun. 02, 2025 00:00:00In Transit to Next Facility, Arriving Late

Jun. 01, 2025 12:45:00Departed USPS Regional FacilityCOLUMBUS OH DISTRIBUTION CENTER

May. 31, 2025 00:00:00In Transit to Next Facility

May. 29, 2025 09:50:00Arrived at USPS Regional FacilityCOLUMBUS OH DISTRIBUTION CENTER

May. 29, 2025 07:03:00In Transit to Next Facility

May. 29, 2025 05:48:00Departed USPS Regional FacilityINDIANAPOLIS IN DISTRIBUTION CENTER

May. 28, 2025 16:09:00Arrived at USPS Regional FacilityINDIANAPOLIS IN DISTRIBUTION CENTER

May. 28, 2025 11:02:00In Transit to Next Facility

May. 28, 2025 07:11:00In Transit to Next Facility

May. 28, 2025 07:11:00In Transit, Arriving On Time

May. 28, 2025 03:41:00Departed USPS Regional FacilityPHILADELPHIA PA DISTRIBUTION CENTER

May. 27, 2025 19:51:00Arrived at USPS Regional Origin FacilityPHILADELPHIA PA DISTRIBUTION CENTER

May. 27, 2025 15:01:00Departed USPS Regional FacilityWILMINGTON DE DISTRIBUTION CENTER

May. 27, 2025 14:06:00Arrived at USPS Regional Origin FacilityWILMINGTON DE DISTRIBUTION CENTER

May. 27, 2025 13:06:00Accepted at USPS Regional FacilityWILMINGTON DE DISTRIBUTION CENTER

May. 26, 2025 20:27:02The parcel arrived at the processing centerUS

May. 23, 2025 09:21:59The parcel arrived at the processing centerUS

May. 19, 2025 20:35:31The parcel arrived at the processing centerUS

May. 15, 2025 13:17:56The parcel arrived at the processing centerUS

May. 14, 2025 12:09:04The flight has taken off from its originHK

May. 13, 2025 14:33:04Customs Clearance CompletedHK

May. 12, 2025 16:57:04The parcel arrived at the processing centerHK

May. 11, 2025 14:33:04The parcel depart the processing centerSZ

May. 10, 2025 16:57:04The parcel arrived at the processing centerSZ

May. 09, 2025 18:08:58The package leaves the processing centerSZ

May. 04, 2025 19:06:07The electronic information of the goods has been received

May. 04, 2025 11:06:08Label created. Warehouse is processing this order. Please wait in patience.
BULL, THIS IS A SCAM

I placed an order with this company after seeing them advertised on Pinterest. I have emailed them THREE times about my order, no response. I question the legitimacy of this company. Since they failed to respond to me, I will contact my bank for a refund. I even checked my spam folder, nothing there. If they are legit, their customer service is horrible.