I wouldn't give a single star! Two accounts, mine and my husband's, were blocked. The employees are incompetent; they can't do anything without instructions, and when you ask them to look into the sit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I wouldn't give a single star! Two accounts, mine and my husband's, were blocked. The employees are incompetent; they can't do anything without instructions, and when you ask them to look into the sit... Ver más
La empresa ha respondido
Trustpilot-Text mit Skrill-Vergleich (kurz, fair, ohne übertreiben): Bank transfers are slow and poorly tracked. My withdrawal showed “Completed” and my Luxon balance was debited, but the money to... Ver más
La empresa ha respondido
Easy-to-use app and quick payments. When I had a question about my account, the customer service was absolutely fantastic. Can't recommend them enough.
Ive started using Luxon for the last 3 months and I see why its becoming so popular, especially in poker circles. It feels like Skrill 10 years ago. Good product, very good limits, no p2p fee... Ver más
La empresa ha respondido
Luxon Pay is the must have e-wallet. Use your Luxon Pay balance to send money to a friend, receive money via your personal account details / IBAN from any bank, exchange currencies, deposit into online merchants, or spend on your Luxon Pay Mastercard.
Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I logged in to GGPoker, tried to deposit luxonpay was a payment method tried to deposit and when reached the final step i was told that my account was suspended and they cant tell me why.
I will not trust a penny of my money on this app! Worst customer support ! Worst verification process! I uploaded 5 requested documents and all refused! Internet bill, 3 bank statements. I lost 2 hours today trying to verify my account between robots few mails same outcome!Do not trust!Now can't access the app ! Don't recomend !

Respuesta de Luxon Pay
Is really quick, the transfers are fast, and the costumer’s service was excellent

Respuesta de Luxon Pay
It's very confusing what you can and can't do within this account.
It says receive money into the account very easily, but when I did from a friend that owed me a small amount I was grilled about it and initially asked to provide PDF for where it had come from as if it may be fraudulent, but he only owed me money I had lent him to fix his car.
It sometimes leaves you feeling quite scared you're doing something wrong.
But overall my poker buy in experience with it has been excellent.

Respuesta de Luxon Pay
The whole site is so easy to navigate and use

Respuesta de Luxon Pay

Respuesta de Luxon Pay
Swift payments and good customer support when needed

Respuesta de Luxon Pay
Always an efficient way of buying in, receiving winnings etc

Respuesta de Luxon Pay
Support was very poor when I needed information. That was a shame as the product itself was useful.

Respuesta de Luxon Pay
it takes a lot of personal unformation and paperwork to join this site , I joined it to pay money into dusk till dawn for a poker tournament , you have to log into your personal account with this dodgy site to pay the money , I tried to withdraw my own money after logging into the app , it tells you there is a big withdrawal fee so I thought I'm not using them again because of that so I accepted , then I get an email telling me to send loads more personal information , this is after I logged into my own account , this seems very dodgy even your own bank app doesn't ask all that . then because I refused to reveal any more personal details they blocked my account until I did . STAY CLEAR OF This VERY DODGY SITE

Respuesta de Luxon Pay
Using Luxon is a bit like driving a Rolls Royce, everything works SO perfectly.

Respuesta de Luxon Pay
Too high comission and they take comission on everything - transfers, excange. I was withdrawing 120$ to my bank account and paid around 20$ of comission which is ridiculous.

Respuesta de Luxon Pay
Very easy to use and instant money transfer. Would highly recommend.

Respuesta de Luxon Pay
Lost £100 in fees changing $ to £. Nowadays most apps have this feature for free.

Respuesta de Luxon Pay
This is a scam, charges to load money onto your card. Then extortionate charges to withdraw it to your bank account or to other accounts. How do FCA allow this? beyond comprehension. Do Not Recommend

Respuesta de Luxon Pay
Its just so easy , hassle free absolutely love it
Thanks again
Martyn Frey

Respuesta de Luxon Pay
Absolutely crap service was asked 4 times for proof of transaction

Respuesta de Luxon Pay
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.