We had a quantity of tables from Lyreco for our village hall. It was a pleasure to deal with Lyreco. The tables are excellent quality and will be a great addition to our new hall. Thank you Fay for a... Ver más
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Consulta las opiniones de los clientes
We urgently needed next day delivery for ink cartridges. first time we used you. the ink never arrived after spending & wasting lots of time going to check the post box in case delivered as the tracki... Ver más
La empresa ha respondido
Truly excellent service from the team at Lyreco and great products. A big thank-you from all us at University Hospitals Bristol & Weston NHS Bristol Haematology and Oncology Centre Ward D603
La empresa ha respondido
I’m very happy with the service I’ve received from Lyreco. I wish to thank Josh Mambo. He is consistently kind, incredibly helpful, and always responds quickly to my stationery queries. He goes above... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros de oficina
- Tienda de materiales educativos
- Tienda de mobiliario para oficinas
- Tienda de ropa de seguridad y de trabajo
- Tienda de material de escritorio
- Mayorista de material de escritorio
Escrito por la empresa
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Información de contacto
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Reino Unido
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,1
Muy bueno
272 opiniones
Ha contestado el 96% de las opiniones negativas
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Respuesta de Lyreco UK & Ireland
Good Afternoon Farrah,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Firstly you need to open an account
Firstly you need to open an account, the chairs and desks available on account are not the full list of chairs and desks shown without an AXA account. Restricted to quite basic chairs and dseks, and exspensive compared to market comparables available elsewhere. None the less, easy to use. Dilivery was in 2 parts, due to coming from different suppliers, and despite emails and texts advising delivery times and dates, these change as they only do deliveries on certain days of the week. I did recieve both within 1 week of order. Both in good condition and undamaged. You can buy better cheaper elsewhere but have to use the AXA account and cant buy and claim back sadly. Chaps that delivered were nice chaps, polite and proffessional.
3 de marzo de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Morning Robert,
Thank you for your 4★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
I only recieved part of the delivery…
I only recieved part of the delivery some items were missing
9 de marzo de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Manor Park Ward,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Respuesta de Lyreco UK & Ireland
Good Afternoon Marieta,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Easy to order
Easy to order, regular updates on processing times, swift delivery and very kind staff.
6 de marzo de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Morning Jenny,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Lapse in Communication
WHAT I DISLIKED: Apparently, there was an issue with stock that was never communicated to me until I contacted Lyreco for an update on our order.
WHAT I LIKED: CARLA, who helped me sort things out over the phone, was very professional and followed through on what others had failed to do. She was essential in making sure that our order was fulfilled on time, in spite of the stock issues. Thank you, Carla!
4 de marzo de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Claudia,
Thank you for your review. We are very sorry to hear about the lapse in communication.
We're pleased to hear that Carla was able to assist and ensure your order was fulfilled on time.
We've reached out to request additional information so we can investigate this further for you.
Best regards,
The Lyreco Team
Very Poor
Very Poor. Delivery was to my house as I work from home, 10 x 400mm x 400x 400mm boxes and stationary. I never heard the door knock. When I went downstairs later in the day I opened the front door, everything was left outside in the pouring rain. My boxes were soggy and bent. I have took pictures and will be sending them. This was my first order with Lyreco. Not happy at all!
26 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Hi Simone,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Very fast delivery
28 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Happy customer
Good response and communication, quick delivery
27 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Patricia,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Called for product code and up to date…
Called for product code and up to date price. Staff are always quick to answer your call and happy to help you.
25 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Tracey,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
5 years sublime service
I have been using Lyreco for 5 years and have never been disappointed with their service.
2 de marzo de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Sharron,
Thank you for your 5★ review.
It’s great to hear you have been happy with our service over the past 5 years. We truly value your loyalty, and your feedback is very much appreciated.
Best regards,
The Lyreco Team
PPE & OFFICE SUPPLIES
VERY EASY ORDERING SYSTEM & THE DELIVERY WAS QUICK, COULDN'T ASK FOR A BETTER SUPPLIER
18 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Simon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our ordering and delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Always happy with their service!!!
24 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Martina,
Thank you for your 5★ review.
It’s great to hear you are always happy with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Goods not delivered and poor communication
I ordered a radiator in October and it still has not arrived in February. Lyreco said that they sourced it out to a third party and they claim to have attempted delivery but nothing was left or shown. They then told me that it was discontinued and that they would supply a new one. I am still waiting at the end of February for it.
24 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Loli,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Outstanding customer service
Always received outstanding customer service. Delivery times are great and all staff go out of there way to help.
19 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Poor customer care service
19 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Somil,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
1) I did have an issues with Customer…
1) I did have an issues with Customer service team who could not make out the order I was trying to place .it was the usual order that we always made .when Philip Taylor was out sales rep He was wonderful .never a problem.
2) As a follow up and not been able to place my order .I asked for our area rep to phone .
He did so very efficiently
Sean came out to.view all our printers
He was extremely helpful .very pleasant
Sorted everything out .our order was delivered next day and beautiful box of chocolates
I was very impressed
Thank you
I know if I have an issue Sean is the person .
23 de enero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Morning Helen,
Thank you for your 5★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
Every thing delivered when needed
19 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Afternoon Melvyn,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Completed via business
Completed via business, worked smoothly and item was delivered quickly.
13 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Morning Cameron,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Quick and simple
Ordering was simple and easy. Delivery was prompt, on time and driver was polite and friendly. Hence 5 stars.
9 de febrero de 2026
Opinión espontánea
Respuesta de Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
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