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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Took our elderly parent out for lunch. The sister beefeater Watermill, Basildon, was close because of problem. Customers transferred to Haywain beefeater Basildon. The manager Tom, & staff, was absolu... Ver más

Valorada con 1 estrellas sobre 5

Arrived at Harlow Mill Beefeater at 11:45. Abruptly informed that service did not start until 12:00. Asked if we could get a drink, no not until 12:00. Not offered a menu or anything. At 12:15 no sign... Ver más

Valorada con 1 estrellas sobre 5

Poor rude service, filthy tables, broken and soiled furniture with over cooked tasteless food. Wellington Beefeater has hit an all time low. I spend thousands each year staying at Premier Inn"s delive... Ver más

Valorada con 5 estrellas sobre 5

We’ve been coming here (Crewe branch) multiple times, and every visit is an absolute blast! Piter has served us on so many occasions, and he’s hands down the best – super friendly, knows his stuff, an... Ver más

Información sobre la empresa

  1. Restaurante

Información proporcionada por diversas fuentes externas

The chain's name references both the English figure of the beefeater, as well as its menu's meat offering.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(1233)

119 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 2 estrellas sobre 5

We attended The Malta Inn at Allington…

We attended The Malta Inn at Allington locke for a family Sunday roast.
We were served by David who was very happy and helpful with information we required regarding allergens. Even performing a magic trick with his review card which entertained my nephew.

However (brilliant service aside) we have since found that there must of been an issue with the roast dinners as the two people in out group that ate the roast dinners are now having sickness and diarrhea. The gluten intolerant member of our group is having symptoms of a gluten reaction on top of this, even after were were assured that her beef roast was gluten free.
However, my nephew who had ribs is feeling perfectly fine. We are very disappointed as you can imagine.
Sorry Dave! You're service was definitely not reflection on this review as you were brilliant!

17 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Asking for 10oz sirloin steak picture…

Asking for 10oz sirloin steak picture on menu looked thick and delicious, but it came down it looked like sandwich steak, so thin and stringy, my partner order a rump steak he got a small 5 oz piece double over to make it look thick but at least he didn't have half his stringy steak pieces to cut out

17 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Food was good but staff service was…

Food was good but staff service was dreadful, Wasnt busy and said oh only have this table available. No where near where staff were.

food was served and then waited over 5 minutes for sauce and another drink.

12 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Groupon in conjunction with Beefeater…

Groupon in conjunction with Beefeater were offering 50% off food when joining their (Beefeater) Reward Club. I went through the process as directed, i.e. name, email address etc and hit the "subscribe" button. Nothing happened, no emails, nothing. I had to send 3 emails to The Reward Club (Beefeater/Whitbread) and was advised they had stopped taking on any new member from July. I sent another email stating the Groupon offer was still valid and am still awaiting the courtesy of a reply. Surely 2 large organisations should ensure their facts and advertising are valid and correct. I shall not be bothering entertaining a visit to any Beefeater restaurants.

12 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stayed at the Premier Inn attached in Romford.

Stayed at the Premier Inn attached in Romford, hotel was excellent. However the Beefeater was not so good. The staff were friendly but quite slow. The breakfast I must say was excellent but the evening meal awful. They messed up my order, forgot my starter and when my main arrived the sirloin steak was quality, full of gristle and raw in the
middle. I’d ordered it medium rare and got very rare. I had difficulty cutting and chewing it.
Not very happy at all.

11 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Called into the Beefeater next to…

Called into the Beefeater next to Morrisons in Darlington this afternoon for a bite to eat. Was greeted by Dan who was very polite and friendly. Although fish was off the menu due to unforeseen circumstances we ordered the gammon and steak pie. Delicious. Service from Dan highly recommended . Will return

9 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beefeater is an amazing place to drink

Beefeater is an amazing place to drink, the food smells amazing! Whether it’s pint, cocktails or spirits you’re going to leave happy. We had Declan behind the bar today and we couldn’t have asked for anyone better. Perfect barman, amazing service and prefect recommendations!

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid it

We visited this restaurant to celebrate my husband’s birthday with our family. We had a reservation for 12 people, later updated to 14. A few guests arrived about 10 minutes early and were told the table wasn’t ready yet. It wasn’t a warm welcome and the atmosphere from the staff felt far from friendly.
It was very difficult to get two additional chairs and space for the extra guests, despite the update in the booking. The manager eventually brought a chair over, but did so with clear displeasure, practically throwing it at the table.
To make matters worse, two guests who ordered later than the rest were served their meals much earlier. We waited a long time and couldn’t eat together as a group. My salmon was absolutely awful – completely inedible and definitely not worth the price. No one came to check if everything was okay and after we were served, we were left completely on our own. No one returned to our table, no one cleared anything. We were simply ignored!
We left feeling extremely disappointed. What was supposed to be a joyful birthday celebration ended up being frustrating and upsetting. This place completely ruined the mood. I absolutely do not recommend it.

4 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beefeater beside Premier Inn Carlisle J42

We were looking forward to an evening meal after travelling but it was horrific! My little one didn't even eat his pasta and he loves pasta. Smelled and tasted vile. We had ordered 3 starters to share as there was a deal on. They only brought out 2 which were cold and bland so we didn't eat those, When asked where the 3rd starter was the Manager brought out a kids pizza and chips - this is not what we ordered but was dumped on the table and he ran off (which now I think was meant for a little girl behind us at another table as she waited a while after her family to get her food!). My wee one was that hungry he ate a few of the chips but we didn't eat anything at all so had to go back to our hotel and order a pizza to be delivered!

27 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

We were looking forward to our meal at…

We were looking forward to our meal at the Beefeater Restaurant in dover( The Plough) this waitress was good, but the food was awful… both our meals were burnt, mine was almost inedible, ( rack of pork ribs) my wife’s smothered chicken was burnt as well, they offered to replace both our meals, but we did not have the time to wait, I received a refund on my ribs, of £21.99 but it spoiled our dining experience, we will not be going back.

31 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Went to Guildford for a Sunday roast

Went to Guildford for a Sunday roast. Booked online, arrived at 6.00 pm to be told there were no roasts left. We chose to stay... our mistake. We had beef and ale pie, chips and peas. The pie crust was very hard, not much meat and very weird tasting gravy. Chips were okay but if you were hungry you would have been disappointed. Portion of peas was a joke... one tablespoon if that and that was being generous.

On the plus side, the staff were very accommodating, friendly and helpful. Sadly the coffee was terrible, machine made latte... I don't normally return anything but we didn't pay for the coffee. However, the hot chocolate was lovely.

Sadly overall a very disappointing visit and we won't be returning.

27 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous

We went to the granary Peterborough today.
For breakfast and it was fabulous
Lovely staff very very clean. Fresh cooked breakfast and we will definitely be back..
Well don’t to all the staff was perfect. Thankyou

31 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

A huge management failure.

(We stayed at Premier Inn - same building - which was, as usual, extremely good. However...)

'Premier Inn' ally themselves with 'Beefeater' restaurants (presumably they're one and the same company?). In this case, at Swanley, they're in the same building. So... a stay at Premier Inn means naturally eating at Beefeater.

'Beefeater Swanley' is a disgrace - SO much that is wrong that I hardly know where to begin.

The approach to the business is visually dreadful. The box-hedged gardens are criss-crossed with little muddy footpaths, because the original hard path layout was just wrong, forcing people to walk right out of their way. Naturally, people have taken the direct routes across the gardens, trampling down shrubs.
The loose 'gravel' round the entrance was always going to be a disaster, loads of it being kicked up across the entrances and even being walked INTO the building!! Does 'management' not see any of this?? A Premier Inn staff member complained that she was always sweeping away these small shards of stone, but that Beefeater staff were not as diligent at this. It should not even be necessary, with proper, intelligent landscaping.

Our first attempt at eating there, on our first night... their grill was broken (they are a grilled food specialist restaurant). Unfortunate, but these things happen. To remedy this, Beefeater had apparently bought a domestic barbecue that was far too small, so meal wait times could be half an hour or more (all according to staff). Before sitting down, we therefore decided on the 'lasagne' option. Nope, they'd run out of that! We gave up and left, choosing luck to find us 'somewhere' in the Swanley area, involving us in yet more driving, and therefor not having a drink with our evening meal.

Breakfast was a depressing affair... Staff had a strange attitude - speaking abruptly and in a very slightly "dominant" manner. This is NOT a staff member's problem, but a 'poor management' issue - staff desperately need coaching on their manner with the public.
The cooked breakfast was very greasy and lacklustre, with a very poor choice of sausage (it seemed cheap), though I recognise that this could be personal taste; the 'orange juice', just wasn't - it was a mixture of juices that tasted 'odd' and cheap. Everything else was 'normal' and not worthy of criticism.
The upholstery on the benches was totally unacceptable - not just worn-out, but ripped with large parts missing, hanging off,and filthy. Apart from the slight 'staff attitude' issue, the staff were very pleasant and willing. Their manner of dress, though, was often a bit inappropriate (another management failing). These nice people need better guidance in performing their jobs professionally.
Not one, but two major lights in the Gent's toilet were defective.
In short, the management failings of this Beefeater, at Swanley in Kent, are monumental - we never did have an evening meal there.

In contrast, Premier Inn was immaculate and just as we expect, with the young receptionist being particularly kind and helpful.

19 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Greated with a friendly smile and shown…

Greated with a friendly smile and shown to my table with great presentation and visible menus. My waitress was Sophie and she was very professional, being able to answer any questions and queries and checking if everything was alright with the food. She was very clean and tidy and friendly.

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware when booking a table online !!

Beware when booking a table online !!! The wonderful Beefeater website allows you to book a table for 9:15 and upon arrival Lydiard Swindon you get told ‘sorry the kitchen closes at 8:45 ‘ - totally shambolic ! Very disappointed !! Awful that an organisation this size can overlook such a basic requirement of customer service

28 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beefeater

Beefeater. The Springwood. Macclesfield. The food was delicious and great service from Izzy P. Very friendly and nothing was too much trouble.

27 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Too bad so bad

Thought I would give them a try,
Place was clean and the staff was kind and professional
Unfortunately the food was gross
Wanted a steak so I order there top steak
Med rare
Tasted spoiled too tough to chew or cut almost choke

To bad I was looking for a good meal
I gave them a try and I want be going back

26 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

BEEFEATER North West York

BEEFEATER North West York. Excellent customer service nothing too much trouble, in particular Jack and Emily. In fact you have an all round fabulous team.

18 de julio de 2025
Opinión espontánea

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