Easy to use website to find what you want to order. Prices were good but I thought the delivery charge was quite high at £10.99 + VAT but I think they still deserve 5 Stars. I only ordered a few rol... Ver más
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Consulta las opiniones de los clientes
They didn't send notification of the delivery date so I missed it. The first notification I got was from DHL saying that they had tried to deliver. I arranged re-delivery for the next day and MacFar... Ver más
La empresa ha respondido
Ordered on the 7th of August, not until the 11th did I get any indication my order would not be fulfilled due to a lack of stock.
La empresa ha respondido
Simple online ordering with good range of choices in bag sizes and thickness. Good follow-up with customer services as original bag sizes were out of stock but they sourced an alterative supply within... Ver más
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Información sobre la empresa
Sobre Macfarlane Packaging
Escrito por la empresa
Macfarlane Packaging is the largest distributor of packaging products in the UK and Ireland. We serve tens of thousands of businesses of all sizes and have been providing all the packaging companies need to protect their products for 75 years.
On the Macfarlane Packging website, you can buy everything you need to protect your products in transit. From cardboard boxes to packing tape, stretch wrap, bubble wrap and more! We can deliver great value and high quality packaging materials next day.
Product range - thousands of products available from stock ready for immediate dispatch on our next day delivery service. Recently expanded - now 3x more packaging to choose from.
Flexible delivery - enjoy FREE delivery for all orders placed over £150 / €150 throughout most areas in the UK. Order before 4.30pm for next day delivery (charges apply).
Trade accounts - business customers can apply for trade accounts to access custom pricing and other benefits!
Dedicated packaging expertise - contact dedicated packaging specialists during business hours. They're on hand to offer you advice, make recommendations for your specific business requirements and help steer you in the right direction.
Custom packaging on request - you can design your own packing tape online, and we can customise packaging for you on request. From a bespoke size through to printed boxes and more, get in touch for an estimate.
Información de contacto
Whitehall Avenue, MK10 0BU, Milton Keynes, Reino Unido
- 0800 288 8822
- customercare@macfarlanepackaging.com
- macfarlanepackaging.com
4,0
Muy bueno
1 mil opiniones
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Respuesta de Macfarlane Packaging
Hi Daniel,
Thanks for leaving us a 5-star review.
It's fantastic to hear you think we offer quick delivery and good prices.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Great service
Great service, quality items delivered quickly, highly recommended.
30 de agosto de 2024
Respuesta de Macfarlane Packaging
Hi Peter,
Thanks for leaving us a 5-star review, we really appreciate it!
It's fantastic to hear you think our service is great and our packaging products are good quality.
Don't hesitate to use Macfarlane again in the future.
Best Wishes,
The Macfarlane packaging Team
Respuesta de Macfarlane Packaging
Dear Geoff,
Thanks so much for taking the time to leave a 5 star review, it's very much appreciated.
Thanks,
The Macfarlane Packaging Team
Just what I needed
Just what I needed, these are actually being used as head guards for low over head rafters in a roof space, well made and a good size.
21 de agosto de 2024
Respuesta de Macfarlane Packaging
Hi Richard,
Many thanks for taking the time to leave us a five star review, it's very much appreciated.
Thanks,
The Macfarlane Packaging Team
Respuesta de Macfarlane Packaging
Hi Nicholas,
Many thanks for taking the time to leave a five star review, it's great to receive such amazing feedback.
Thanks,
The Macfarlane Packaging Team
quick delivery and excellent boxes.
15 de agosto de 2024
Respuesta de Macfarlane Packaging
Hi Brian,
Many thanks for taking the time to leave such a great review, we really appreciate you taking the time to feed back.
Thanks,
The Macfarlane Packaging Team
The best delivery from abroad I've experienced
The delivery was incredibly quick and efficient
19 de agosto de 2024
Respuesta de Macfarlane Packaging
Hi Thomas,
Thanks for taking the time to leave us a 5 star review, it's very much appreciated!
Thanks,
The Macfarlane Packaging Team
Samantha went over and above to help me…
Samantha went over and above to help me out today. Excellent service as always.
20 de agosto de 2024
Opinión espontánea
Respuesta de Macfarlane Packaging
Dear Sarah,
Thanks for taking the time to leave such a lovely review. We look forward to working with you again in the future.
Thanks,
The Macfarlane Packaging Team
Samantha O'Sullivan
I had recently placed an order with Macfarlane and unfortunately had to cancel but Samantha O'Sullivan from the CS team reached out and sorted it out for me right away - she was extremely helpful and lovely to deal with.
14 de agosto de 2024
Opinión espontánea
Respuesta de Macfarlane Packaging
Hi Ciara,
Thanks for taking the time to leave us a 5-star review. It's fantastic to hear that you had such a positive interaction with Samantha in our customer service team.
We hope you'll consider Macfarlane when you need packaging again in the future.
Thanks
Charlotte
Very quick and efficient service
2 de agosto de 2024
Respuesta de Macfarlane Packaging
Dear Fiona,
Many thanks for taking the time to leave us a five star review, it's very much appreciated!
Please don't hesitate to use Macfarlane Packaging again in the future.
Best regards,
The Macfarlane Packaging Team
ordering online is simple + order…
ordering online is simple + order arrived on time as usual. Thank you for your excellent service.
31 de julio de 2024
Respuesta de Macfarlane Packaging
Hi Wendy,
Thanks for taking the time to leave us a review. We really appreciate it!
It's fantastic to hear you think our ordering process is simple, our service is excellent and our deliveries are timely.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Excellent service and fast delivery
31 de julio de 2024
Respuesta de Macfarlane Packaging
Hi Mike,
Thanks for leaving us a 5-star review.
It's great to hear you think we provide excellent service and fast delivery.
Don't hesitate to choose Macfarlane again when you need packaging in the future.
Best wishes
The Macfarlane Packaging Team
Good packaging material
Good packaging material. I only made a small order which was delivered quickly though I did the shipping costs was a bit high but otherwise all good.
23 de julio de 2024
Respuesta de Macfarlane Packaging
Hi Gino,
Thanks for leaving us a 5-star review. We really appreciate it!
It's great to hear you think our packaging products are good and that delivery was speeding. We'll share your feedback about shipping costs with our logistics team.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Loved the web site
Loved the web site, easy to use and product information very good.
19 de julio de 2024
Respuesta de Macfarlane Packaging
Hi Trevor,
Thanks so much for leaving us a 5-star review! We really appreciate it.
We're glad you think our website is easy to use and our product information is very good.
Don't hesitate to think of Macfarlane when you need packaging supplies in the future.
Best wishes,
The Macfarlane Packaging Team
Everything that was ordered was sent as…
Everything that was ordered was sent as per instruction and on time the next working day
18 de julio de 2024
Respuesta de Macfarlane Packaging
Hi Nigel,
Thanks for leaving us a 5-star review, we really appreciate it.
We're glad to hear you thought our delivery service was speedy and your order was complete.
Don't hesitate to think of Macfarlane Packaging when you need packaging supplies in the future.
Best wishes,
The Macfarlane Packaging Team
fast delivery
16 de julio de 2024
Respuesta de Macfarlane Packaging
Dear Paul!
Thanks for the five star review! Much appreciated.
Many thanks,
The Macfarlane Packaging Team
Macfarlane has been an excellent…
Macfarlane has been an excellent supplier for us. I recently contacted Customer Service, and Samantha responded swiftly, resolving my issue within minutes. She even offered me a better discount. I’m very pleased with both the service and the quality of the products.
19 de julio de 2024
Opinión espontánea
Respuesta de Macfarlane Packaging
Dear Agita,
Many thanks for taking the time to leave us a review, we're glad to here that you've had a great experience with our team.
We look forward to working with you again in the future!
Many thanks,
The Macfarlane Packaging Team
I just wanted to give a big thank you…
I just wanted to give a big thank you to the team at Macfarlane Packaging for getting an important shipment out to us next day, with only half an hour of the working day left.
We are a charity that needed to deliver laptops to a local community event, to enable people on a low income get access to the internet.
After speaking to Kayleigh, she somehow managed to get it to the very next day, despite it being 4:30pm!
Absolutely outstanding service, a business is only as good as it's people, and Kayleigh is one of the best out there, thank you!
29 de junio de 2024
Opinión espontánea
Respuesta de Macfarlane Packaging
Hi Chris,
Thanks for leaving us a 5-star review. We really appreciate you taking the time to write it!
It's fantastic to hear how responsive our customer care team was in arranging your important shipment. We have passed your feedback on to Kayleigh and wholeheartedly agree that our people are critical to our business!
Don't hesitate to think of Macfarlane when you need packaging in the future.
Best wishes,
The Macfarlane Packaging Team
Reliable
Reliable, but communication could be improved.
We've been ordering from MacFarlane Packaging for a few years now. The only thing that needs improving from our perspective is that when items are out of stock and there's going to be a delay in dispatch - let the customer know.
Apart from that - all good!
9 de julio de 2024
Respuesta de Macfarlane Packaging
Hi Louise,
Thanks for taking the time to leave us a review. We really appreciate it.
It's great to hear you think our service is good.
We have passed your feedback about notifications on to our customer care team, so they can improve future communication about stock and delays.
Don't hesitate to consider Macfarlane for packaging in the future.
Best wishes,
The Macfarlane Packaging Team
Quick service good prices on product
Quick service good prices on product. Postage expensive.
5 de julio de 2024
Respuesta de Macfarlane Packaging
Hi Dickon,
Thanks for taking the time to leave us a review. We really appreciate it.
It's great that you think we provide quick services and competitive product prices. We'll share your feedback about postage costs with our logistics and warehousing team for consideration.
Best wishes,
The Macfarlane Packaging Team
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