The customer service is speedy and excellent, shipped fast, helped me with my order, happy with the items, as described. This site was way better than I imagined for what I needed.
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Consulta las opiniones de los clientes
Purchased two Wacom tablet. Price was very competitive and received with good discount. Shipping was prompt. Mr Patrick was so professional in answering my questions. I would 100% recommend for anyone... Ver más
Purchased a used Wacom Cintiq Pro 16 and it’s absolutely beautiful! I had been searching the internet for months looking for one and found Mac Hollywood with an excellent price. The included warranty... Ver más
Very simple interface and fast checkout (aside from having to make the perfunctory account). Did not get email notification for tracking but most people check their order status email so it was not an... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Located on Sunset Blvd in Hollywood. We're one of the premier Wacom reseller in the West Coast. We've been the go to place for the creative industry and students since 2005. You can come in and try the Cintiqs and tablets during business hours for as long as you need. Get the feel of them before you actually buy one!
Información de contacto
6613 W Sunset Blvd, 90028, Hollywood, Estados Unidos
- 323-957-9557
- patrick@machollywood.com
- machollywood.com
Great customer service!
13 de enero de 2021
Amazing service and sense of urgency
Amazing service and sense of urgency! Appreciate all you do! Happy New Year!!
6 de enero de 2021
Totally awesome
They are quick, and very friendly. Got all the info I needed about the package and when it was coming. Everything was great!!!!
31 de diciembre de 2020
Buy the alternative stand!
I ordered the alternative stand for the Cintiq Pro 24, and although it literally just got to my house and I put it together, I can already tell this is amazing. I initially bought an AmazonBasics ergo arm before I found this product, which was a lot cheaper than the original Wacom stands, but still really frustrating and complicated due to its setup, how it adjusts and how it jiggles when I put weight on it! Luckily, I found this stand through a Google advertisement. I took a chance on it and WOW, this is just great. It's so easy to set up it didn't even require an instruction manual (which some people may like one to accompany their stands, but I found it super easy even without one). On top of that, it's easy to adjust and DOESN'T BUDGE WITH WEIGHT!! Why couldn't Wacom do this themselves??!! I'm definitely gonna suggest this stand to all of my other artist friends!
21 de diciembre de 2020
Great service and fast delivery.
15 de diciembre de 2020
Great service and amazing support
The team at MacHollywood have been excellent to work with and have been proactive to help me understand the delivery issues that Apple has had. Shoutout to Patrick Lim and the machollywood support team.
30 de noviembre de 2020
Thanks for all your help and expediency!
17 de noviembre de 2020
2 stars
Luckily my package did get dropped off and for that, I am really happy for. What I am not happy is the box somewhat being a bit ripped. This cost me 99 dollars and I at least expected something so simple to not have any damage or what so ever. Another thing I would like to mention is that the tracking app they usually have you download does not work all that well and has a hard time finding my package let alone loading it. I also did not receive any messages from my phone when the package was being shipped and when it arrived.
17 de noviembre de 2020
You all did a great job getting me the…
You all did a great job getting me the stand in great shape. It works great for my cintiq 24 inch pro. I love it thank you so much very happy customer.
4 de noviembre de 2020
Why 2 Stars
Website is easy to use and navigate. I marked it two stars because I placed my order and wasn't notified until several days later that they didn't have my product in stock. Website did not have the current information about the product.
28 de octubre de 2020
Respuesta de MacHollywood
Hello Jay,
We appreciate you taking the time to leave us a review. I would like to point out that I informed you about the product availability the same day you ordered it (Oct 21). Due to Covid, our stocking situation has been severely affected. That is why we inform our clients right away of any delays. Thank You.
Patrick Lim
Patrick Lim, helped me out a lot on trying to get my product back to me and has been professional from start to finish via email. I’m a huge Apple fanatic and will purchasing more goods from you guys in the near future.
25 de octubre de 2020
Wacom Cintiq Purchase: Awesome!
My order was ready so quickly, and was able to pick up the same day! The facility is clean and the employee who assisted me was very nice and very helpful. Would definitely buy from you all again (especially since you have Wacom in stock!)
15 de octubre de 2020
Great company
Great company. One time purchase, and I would do it again.
6 de octubre de 2020
Opinión espontánea
Great product and fair price.
20 de septiembre de 2020
Opinión espontánea
Speedy!
Great service, I was able to order online and get my device within 24 hrs. Really appreciated these guys.
19 de septiembre de 2020
Opinión espontánea
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