Made by Nami Opiniones 

83
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They don’t respond to mails and they said when i order three bracelets i get one extra for free, but i never received the third one.

Valorada con 1 estrellas sobre 5

Ich habe Anfang Dezember bestellt und auch direkt per Vorkasse bezahlt und habe bis heute nicht meine Ware. Ich habe einige Male eine Mail geschrieben und auch versucht per Instagramm Kontakt aufzune... Ver más

Valorada con 1 estrellas sobre 5

Auf Emails wird nicht geantwortet oder in irgendeiner Weise reagiert. Kein Annahme des telefonischen Kontakt. Keine Ahnung ob ich mein Geld zurückbekommen werde. Ich warte seit zwei Wochen auf mei... Ver más

Valorada con 5 estrellas sobre 5

I’ve been looking for quality men’s surf anklets and necklaces for a while. Seen plenty of online sites but they’ve all had limited selections or the quality was poor or suspicious. I found NAMI.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería personalizada

Escrito por la empresa

Made by Nami is an online shop where you can find surfer jewelry, festival accessoires, bracelets, anklets and much more jewelry in boho, ethno and hippie flair to let you experience the breeze of the ocean at any time. All our products are 100% handmade and ecologically and socially sustainable. Our origin lies in Bali, Indonesia and it is important to us, that our materials are locally sourced and our packaging is 100% compostable and environmentally friendly. We are proud that we are able to continuously create new jobs and that 10% of our proceeds go to social projects in Bali.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(83)

9 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very disappointing

Very disappointing these are so much smaller than they seen. Only half of the bracelet is the colored braided part - the rest is just black cord to tighten. Made for XXSmall wrists.

20 de septiembre de 2022
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Respuesta de Made by Nami

We are really sorry that you are disappointed. Please get in contact with us. hey@madebynami.com

Valorada con 5 estrellas sobre 5

Quality Men’s Surf Necklace and Anklets

I’ve been looking for quality men’s surf anklets and necklaces for a while. Seen plenty of online sites but they’ve all had limited selections or the quality was poor or suspicious.
I found NAMI. The website had a great selection so I decided to order a stainless necklace and an anklet. Received the products, really nicely packaged and very good quality. These will hold up well in the surf. And look great too.
Wholly recommend this company.

17 de septiembre de 2022
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Respuesta de Made by Nami

Thank you very much for taking the time to write a review. We are really happy that you like the jewelry. 😍😊

Valorada con 1 estrellas sobre 5

Terrible I ordered and they were…

Terrible I ordered and they were shipped to the wrong address, I had corrected the address and once i submitted the order it changed the address, I immediately contacts support and no response, before it shipped and still no response, once it shipped to the wrong address they asked if it can be forwarded. I'm so disappointed. Didn't get my product.

28 de junio de 2022
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Respuesta de Made by Nami

Hey, we are sorry that you're not happy but you contacted our customer support out of our operating hours (Saturday). Your order was already dispatched when we were able to read your request to change your wrongly submitted address (Monday). We've changed the address and re-send the order as soon as we had all the information we needed (Tuesday). Since we are operating from Germany there's also a time difference we have to consider here.
If there's anything we can help you with, do not hesitate contacting us.

Valorada con 1 estrellas sobre 5

Sizing is very small

Sizing is very small. No response to my email inquiry.

25 de junio de 2022
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Respuesta de Made by Nami

Hey, the bracelet your ordered has a sklipknot and fits almost everyone. It can be opened to a circumference of 11.8". Your Email was answered within 18 hours. We still haven't heard from you back. If there's anything we can help you with, do not hesitate contacting our customer support.

Valorada con 5 estrellas sobre 5

Thank you

Thank you! I'll be a repeat customer. These are perfectly beautiful. I appreciate you, and love these bracelets. They are reminiscent of days, gone by! 🐚 🐚 💓

12 de mayo de 2022
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Respuesta de Made by Nami

Thank you very much for your feedback. Enjoy your jewelry.😍🌊

Valorada con 5 estrellas sobre 5

These bracelets are so much fun

These bracelets are so much fun! Great colors! Quality thread! Affordable! Great gifts! Simple but beautiful!

10 de mayo de 2022
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Respuesta de Made by Nami

Thank you very much for your feedback 😍🌸

Valorada con 1 estrellas sobre 5

Where is my order?

I have made a very expensive order - 100 euros - you sent me a DHL tracking number that is not working. I have sent you many emails and you still don't respond.
And in your site when i press "contact us" nothing happens. It surprises me because i see that you sell in Amazon too. I guess the only thing left is to inform in all your social pages that you are a scum

9 de mayo de 2022
Opinión espontánea
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Respuesta de Made by Nami

Dear Anna,
we are really sorry about the inconveniences. We do not know why the tracking did not work for you, when we were able to track your package through the same tracking number and link we've provided you. We've assured you several times that your package is on its way to you and we've responded to all your message in a time span of 2hrs and 40hrs.
According to the tracking the package was delivered on May,10th. 10 days after you've ordered and 7 days after it left our warehouse.
Unfortunately, there can be still some delays with international shipping due to COVID and the current world events.
But after all we really hope you enjoy your jewelry.
Your Made by Nami Team

Valorada con 1 estrellas sobre 5

Never got the order

27 de abril de 2022
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Respuesta de Made by Nami

Hey! We are really sorry about that. The tracking says the package was delivered in April, 23rd 2022.
Please check your front porch, side door, back porch, garage area, bushes, and mailbox to make sure it’s not hiding or jammed. Also ask your neighbors if they may have received it for you. If the package still doesn't turn up contact us on social media or send us an email to hey@madebynami.de.

Valorada con 1 estrellas sobre 5

Bracelet looked nice but broke almost immediately

Bracelet looked nice, but broke after wearing it 2 times. It didn't get caught on anything, but the adjusting cord was frayed and snapped when I was putting it on.

25 de abril de 2022
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Respuesta de Made by Nami

Hey! We are really sorry about that. Send us a message on social media or an email so we can replace the broken bracelet. 🌊

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