So 3 times in a row I tried to put a stake on 1 of their roulette's games, each time it said there was a connection issue after I placed the bet and it was confirmed. I think it was a con as each ti... Ver más
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Consulta las opiniones de los clientes
Magical joke 🤣🤣🤣 This casino is now how put blood pressure Nothing works probably I'm regretting with one welcome bonus Riceve dyfret of course more crrrrrap bonus If I'm complaining s... Ver más
Just signed up took my money in 5 minutes and never received my welcome bonus what a con . And there's nothing so I can go on live chat on contact them no good at all
First off all was very surprised how fast my withdrawal pay out was ;-) I won on 2 occasions quite good wins aswell on both deposits I don't do the free spins or bonus on sign up as wagering can be a... Ver más
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Información sobre la empresa
Sobre Magical Vegas
Escrito por la empresa
Welcome to Magical Vegas Baby! Our Mega-Online Casino never sleeps, we are open 24/7 serving you with a larger than life online gaming entertainment! Magical Vegas is all about the superlatives - our site hosts the hottest online slots, adrenaline-racing live casino games, and table and card games from industry-leading providers including NetEnt, Novamatic, Microgaming and Scientific Games all in the palm of your hand! We’ll spoil you with a welcome bundle to get your heart racing!
Our players' satisfaction is what matters to us! That’s why we have a special loyalty program in place for our regular players. Expect to be rewarded for your loyalty with the best loyalty perks. Our players are pampered with special promotions, bonuses, events and gifts.
Magical Vegas is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
Información de contacto
1,5
Muy malo
213 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Do not waste your money or time
Do not waste your money or time! They added a £5 bonus which carried a 30x wagering requirement to my account during my game play session without informing me. I deposited 165 pounds and finally won off my own money deposited. They confiscated my funds as a wagering requirement despite the fact that I had not use their money at all. When escalated to the rewards team, instead of accepting responsibility for their wrong They offered me £50 and kept my £275. I was a member of this site for 8 years deposited over £57k during the 8 years and I have read stories such as mine, honestly ignored them thinking it was not real but I garuntee you it is very real. They are thieves! They will steal your money and there is absolutely nothing that can be done once they have taken your money. They do not apologise and they do not care how much you have spent on their site. They do not care about customers and have zero loyalty. They break their own terms and conditions but expect customers to follow their rules. I have never had one bad word to sag about this site until I experienced this myself. Gambling is down to luck however, when a customer finally wins it is not admirable of a casino to confiscated their winings rather than accepting wrong apologising and honouring that customers winngs. As a consumer in 2023 you demonstrated that you have zero intentions to own up to the faults and errors of your site and teams incompetence which is a shame. Everyone, please I urge you stay clear of this site.spend your money elsewhere as you do not deserve to experience what I did.
Do not send me any scripted apologies as you are a thief and one day you will be caught and punished for the illegal activities on your site.
1 de agosto de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Marika,
Thank you for your review of Magical Vegas online.
We are sorry to hear about your disappointment with your recent experience.
We really hope that the next time you log in to Magical Vegas, it is a positive experience.
We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Made a £400 withdrawal and within 10…
Made a £400 withdrawal and within 10 mins my account is blocked for verification, even though I've had a previous withdrawal. Already waited the 72 hours for this check to take place and been advised it can take another 48 hours. Logged a complaint but cant speak to anyone in complaints team, just people in customer service with poor english
10 de julio de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Should you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
Regards,
The Magical Vegas Team
Respuesta de Magical Vegas
Hello Julie,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Should you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
Regards,
The Magical Vegas Team
Respuesta de Magical Vegas
Dear Temitope,
Thank you very much for your review of Magical Vegas online.
We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it would be a much more amazing experience.
We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
They don't pay out cashback from…
They don't pay out cashback from promotions. Live chat is of no help.
13 de junio de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Mat,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Should you have any evidence to show any errors or malfunctions or if you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
Regards,
The Magical Vegas Team
Never gave me the deposit bonus
Never gave me the deposit bonus, spent 1hr speaking to bellends that sorted nothing!! Stay away from this clown site!!!
11 de junio de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Ben,
Thank you for your review of Magical Vegas online.
We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Team to investigate.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
With regards,
The Magical Vegas Team.
Excellent gaming site.
Excellent gaming site.. iv had no problems whatsoever.... recieved all my winning with no hassle.
7 de junio de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Louise,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in to Magical Vegas, it is a much more amazing experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Signed up and deposited £10 promotion…
Signed up and deposited £10 promotion was matched deposit +50 free spins...did not receive promotion and when I went on live chat they said they couldn't find promotion so nothing they could do...I explained the reason most people deposit money on these sites is for the promotion they use these to draw people in...the fishin frenzy promotion was on Facebook I was then asked to provide proof via screenshot which is ridiculous i explained the advert took me straight to your site and it excepted promo code FISH ....this is fraudulent advertising steer well away from this company they didn't even try and resolve or offer another promotion shocking
5 de junio de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hi William,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team.
This is my second bad review
This is my second bad review. I thought I'd give this site a chance to redeem itself after playing 2000 pound without a win. Yesterday.
But turns out iv played another 1000 today. I had a feature on every game but not one of them was over 12 quid.
Just a reminder of how they totally scan you out of all ur money with out any fair play.
Please stay away
5 de junio de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hi Dean,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance. Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Regards,
The Magical Vegas Team.
Super
Magasin propre et ranges ,
Y’a largement de choix.
très belle expérience.
9 de mayo de 2023
Opinión espontánea
Site is great but not logging I
Enjoy the site but can’t get logged on. Can you let us know when the site will be back up and running please.
Thanks
Keith
31 de mayo de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Keith,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the website.
But at the same time, we apologize for the inconvenience caused.
If you would like us to investigate anything, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
We really hope that the next time you log in to Magical Vegas, it is a better experience.
We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Unable to login for the past 8 hours…
Unable to login for the past 8 hours unable to get in to my funds . Please let me know what is going on
Hi we are getting a message that the server is down?
31 de mayo de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Abu-Bakar,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Should you have any evidence to show any errors or malfunctions or if you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
Regards,
The Magical Vegas Team
Magical vegas is a good casino to play…
Magical vegas is a good casino to play if playing just for fun. They do pay out very quickly if you get a win. Unfortunately recently they have experienced some technical issues which they are looking to resolve and I'm positive they will do their very best.
30 de mayo de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Leanne,
Thank you very much for your review of Magical Vegas online.
We’re very happy to hear that you are enjoying the site and at the same time, we are sorry about the technical glitch.
We really hope that the next time you log in to Magical Vegas, it is a much better experience.
We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
I like the site and quick payouts but…
I like the site and quick payouts but site keeps crashing, site currently down when will this issue be fixed?
30 de mayo de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Sophie,
Thank you for your review of Magical Vegas online.
We are delighted that you like the site but at the same time, we are sorry to hear about your disappointment with your recent experience.
Should you have any evidence to show any errors or malfunctions or if you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
Regards,
The Magical Vegas Team
Complete scam
Complete scam
Don’t use .. mu winnings vanished and can’t see my gaming history however I already took screen shots and will be taking my complaint to IBAN
Don’t waste your money on here
26 de mayo de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Matt,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Should you have any evidence to show any errors or malfunctions or if you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.
Regards,
The Magical Vegas Team
Great Website
Great Website
User friendly mobile site with great selection of games to choose from with various promotions.
28 de mayo de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Gemma,
We value the positive review and are happy to hear that you are enjoying our site.
We really hope that the next time you log in to Magical Vegas, it is a much better experience.
We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Respuesta de Magical Vegas
Dear Cod,
We value the positive review and are happy to hear that you are enjoying our site.
We really hope that the next time you log in to Magical Vegas, it is a much better experience.
We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Magical vegas has always been great for…
Magical vegas has always been great for me, they are a great casino to play online👍🏻😀
1 de abril de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Eileen,
We value the positive review and are happy to hear that you are enjoying our site.
We really hope that the next time you log in to Magical Vegas, it is a much better experience.
We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Respuesta de Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the website.
We really hope that the next time you log in to Magical Vegas, it is a much better experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Didnt receive a gift was it online ?
24 de mayo de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear David,
We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Online Team to investigate.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas it is a positive experience.
We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
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