So 3 times in a row I tried to put a stake on 1 of their roulette's games, each time it said there was a connection issue after I placed the bet and it was confirmed. I think it was a con as each ti... Ver más
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Consulta las opiniones de los clientes
Magical joke 🤣🤣🤣 This casino is now how put blood pressure Nothing works probably I'm regretting with one welcome bonus Riceve dyfret of course more crrrrrap bonus If I'm complaining s... Ver más
Just signed up took my money in 5 minutes and never received my welcome bonus what a con . And there's nothing so I can go on live chat on contact them no good at all
First off all was very surprised how fast my withdrawal pay out was ;-) I won on 2 occasions quite good wins aswell on both deposits I don't do the free spins or bonus on sign up as wagering can be a... Ver más
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Información sobre la empresa
Sobre Magical Vegas
Escrito por la empresa
Welcome to Magical Vegas Baby! Our Mega-Online Casino never sleeps, we are open 24/7 serving you with a larger than life online gaming entertainment! Magical Vegas is all about the superlatives - our site hosts the hottest online slots, adrenaline-racing live casino games, and table and card games from industry-leading providers including NetEnt, Novamatic, Microgaming and Scientific Games all in the palm of your hand! We’ll spoil you with a welcome bundle to get your heart racing!
Our players' satisfaction is what matters to us! That’s why we have a special loyalty program in place for our regular players. Expect to be rewarded for your loyalty with the best loyalty perks. Our players are pampered with special promotions, bonuses, events and gifts.
Magical Vegas is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
Información de contacto
1,5
Muy malo
213 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Totally locked out of my account when I…
Totally locked out of my account when I go onto site it’s says that the site is not available in my country really been playing for a couple of years can’t even contact customer service as it won’t allow me to even chat to a advisor it’s also doing it on regalwins , luckyvip rialtocasino and thevic which are all of the same company
19 de marzo de 2024
Opinión espontánea
Respuesta de Magical Vegas
Dear Phil,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
It might be a sudden glitch and if you can please try logging in again to check. If not resolved, please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in, it is a positive experience. We will be working hard to make sure of this
Regards,
The Magical Vegas Team
Magical are shocking
Magical are shocking! Customer service non-existent. If you ever get a reply they don’t actually get the issue and give the bog standard ‘can’t be bothered to actually help’ response about cookies/cache…. Don’t even try going to the complaints team because they’re as bad across the whole of Rank. Looking at other reviews I’m not alone. Never using them again - even if they ever solve the issue of all three sites thinking I’m outside the UK for two weeks solid… I’m not but you know, I have screenshot evidence but there’s ‘no issue’ their end….
14/3/24 You’ve just proved a point, Rank, that you don’t actually pay any attention to details by signing your reply from Kitty Bingo 🤷♀️ And I’ve emailed you countless times on that email and YOU’VE DONE NOTHING TO SOLVE THE ISSUE EXCEPT EMAIL BACK WITH ‘clear cookies/history’. Useless.
11 de marzo de 2024
Opinión espontánea
Respuesta de Magical Vegas
Dear Helen,
Thank you for your review of Magical Vegas Online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
With regards,
The Kitty Bingo Team.
ABSOLUTE RIP OFF FAKE COMPANY
ABSOLUTE RIP OFF FAKE COMPANY, TAKE YOUR DETAILS, ZERO PAY. NO CUSTOMER SERVICE. PLEASE AVOID. COMPLETE WASTE OF MONEY & INCOMPETENT CUSTOMER SERVICE..THEY JUST TAKE YOUR MONEY.
22 de diciembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Member,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Been trying to withdraw money
Been trying to withdraw money, 1st time having this issue the live chat people are useless and blame everyone else for the problem, been told its a banking issue 10 times in a chat like I haven't already checked. definitely the worst gaming app I've played on
8 de diciembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Alan,
Thank you for your review of Magical Vegas online.
We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
Regards,
The Magical Vegas Team
My experience with this guys has been…
My experience with this guys has been great compared to some other online casinos . It doesn’t drain your deposit and it is actually enjoyable, also the payment are fast
23 de noviembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Alexia,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Thank you magical vegas for my prizzie
6 de noviembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
My loss limit was dropped and it’s…
My loss limit was dropped and it’s bloody impossible trying to get it increased so now I just play elsewhere
30 de octubre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello ,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Didn’t receive nothing ?
9 de noviembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Ryan,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
With regards,
The Magical Vegas Team
I’m so disappointed with this app……
I’m so disappointed with this app… absolutely not what is advertised…. Will never again! What a waste of a night off (which mind you; I never get)
Thanks for nothing! Just a deterrent for future endeavours👍🏼
2 de noviembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Randi,
Thank you for your review of Magical Vegas online.
We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
Regards,
The Magical Vegas Team
Look I get it but after hundreds in the…
Look I get it but after hundreds in the slots and not a single DECENT bonuses . YOU GOING TO TELL ME ON 1£ BETS YOU PAY 2£ ON BONUS?? LIKE NO... Common now this site made me feel to never gamble again..
1 de noviembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Norbert,
Thank you for your review.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance. Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Regards,
The Magical Vegas Team
Still one month now I'm waiting for my…
Still one month now I'm waiting for my withdrawal and never comes to me that's mean they are the most scam
19 de septiembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Ridian,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Magical Vegas is just a scam
Magical Vegas is just a scam, thieves don't fulfill their contracts, they cheat people, it's usually a scam, let the thieves fall on a tree.
they think people are idiot, let them delete this page and that's it, and thieves don't prey on people
2 de octubre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Support Team.
We really hope that the next time you log in to Magical Vegas , it is a positive experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
You'll be waiting forever
Been waiting 3 weeks now to be able to get my withdrawal. Locked my account before I could withdraw. Asked for my documents to send over to verify me. Iv been waiting two weeks to have my documents verified and my account is still locked. Everytime I ask somebody they just keep saying they'll be in contact with me! How long do I have to wait!
7 de septiembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello Nicki,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Thanks.
Originally left a bad review of 1 star, after finally managing to get through to someone who sorted out my issue I can say that their customer service is great, although is hard to get in contact with!
16 de septiembre de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Ashley,
Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.
Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.
We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.
With regards,
The Magical Vegas Team
Te best casino
29 de agosto de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Marinela,
Thank you very much for your positive review. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much better experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Won £300 on a bonus and only received…
Won £300 on a bonus and only received £7 absolutely rip off!!
27 de agosto de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello,
Thank you for your review for Magical Vegas. We are sorry to hear about your disappointment with your recent experience.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance. Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Regards,
The Magical Vegas Team
Really great range of games
Really great range of games, east deposits and fast withdrawals!
25 de agosto de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Quick service for withdrawal and…
Quick service for withdrawal and depositing . Reliable casino
25 de agosto de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Never had any problems with this site
Never had any problems with this site. Fast cash out
25 de agosto de 2023
Opinión espontánea
Respuesta de Magical Vegas
Hello,
Thank you very much for your review of Magical Vegas online. We’re very happy to hear that you are enjoying the site.
We really hope that the next time you log in, it is a much more experience. We will be working hard to make sure of this.
Regards,
The Magical Vegas Team
Wouldn't waste your time
Wouldn't waste your time. Won a wee bit from £1 spins when I first Joined which got me into this site but since then put in a crazy amount of money and haven't won a single thing since. You will pay and deposit and play and deposit and it just never pays out. There's much better sites out there. Also it restarts your game when you're in the middle of playing.
12 de agosto de 2023
Opinión espontánea
Respuesta de Magical Vegas
Dear Hannah,
We are sorry to hear about your disappointment with your recent experience.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance.
Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome.
In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
Similarly, if you would like us to investigate anything for you, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Regards,
The Magical Vegas Team.
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