Cheryl has been my advisor twice now and is always so helpful, she answers every question I have, replies to my emails quickly, helps with any queries I have. Nothing ever seems too much trouble. So... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Cheryl has been my advisor twice now and is always so helpful, she answers every question I have, replies to my emails quickly, helps with any queries I have. Nothing ever seems too much trouble. So... Ver más
La empresa ha respondido
Booked a holiday for 5 for January, it’s my lads 6th birthday. Partner has tried to contact customer services, very difficult to speak to anyone on the phone, tried the online chat where we have been... Ver más
This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... Ver más
La empresa ha respondido
Very pleasant experience booking with Magic Breaks. Had a few special requirements that I couldn’t add online so was put through to Jessica who was extremely helpful. Booked very easily and talked me... Ver más
La empresa ha respondido
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
Escrito por la empresa
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Corresponding with Cheryl was really easy, she was incredibly helpful and quick to reply. I am based in Australia and we don’t have a service like this access Disney deals that are only available in the UK, so Magic Breaks bridged that gap in a stress free way- the process was super simple. Highly recommend.

Respuesta de MagicBreaks
After making a booking with Magic Breaks I can honestly say it was a horrific experience and spoiled what was supposed to be a happy special occasion . The staff including Natalia failed to deliver an efficient service. Legal action is commercing and i would strongly recommend NEVER to use this company again .
I have never felt so let down by a company and again strongly recommend not to use them .
Update
I am already in contact with the complaints team before I commmece legal action , you have devastated and ruined my partner 40th birthday and will be held accountable

Respuesta de MagicBreaks
We live in New Zealand and booked our Disneyland Paris holiday through Magic Breaks. From booking to paying, flights, accommodation, park tickets etc etc everyrhing was perfect. The couple of queries i had were answered immediately. Excellect customer service and an amazing holiday. THANK YOU XX

Respuesta de MagicBreaks
Cheryl Smith was the best help, she was kind and so patient with me and all my questions and worries. Thank you again, I can’t wait to go to Disney!

Respuesta de MagicBreaks

Respuesta de MagicBreaks
Very quick turnaround for responses. I saw on the email chain we had over 35 to and fros to get it organised and deposit paid.
Very accommodating to our family dynamic.
Only thing to improve would be that I tried rininging a couple times at the end but couldn't get through and was super quiet for the answer phone- I think

Respuesta de MagicBreaks
Cheryl was super quick and efficient with everything regarding our booking for Disneyland. She was happy to do multiple quotes and change certain things such as flight times. Very quick response and supper happy with the service. Thanks Cheryl x

Respuesta de MagicBreaks
Returning customer cause they are reliable and helpful. Thank you to Cheryl Smith for her assistance with our latest booking

Respuesta de MagicBreaks
I was booking a trip for one of the residents I care for, which can be abit complicated. Leah was a dream to chat to and deal with. She was so patient, understanding, knowledgeable and helpful. Nothing was too much for her and she really went above and beyond to help me. She has sorted the whole trip and gave me options along with her advice on these.
I couldn’t have got this booked without her! Amazing customer service thank you Leah.

Respuesta de MagicBreaks
Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and bloomin booked!!!! Great price, great flight, superb customer service, roll on september , hello hickey mouse!!!! Eeeek

Respuesta de MagicBreaks
Booking was simple but was very disappointed after making booking that the offer that included free ferry crossing didn't apply to my booking, especially as I could of booked when it did.

Respuesta de MagicBreaks
After making a booking online i decided to call them with a query about the shuttle crossing. I was told that as I had made the booking online, I would need to email them instead. Not interested at all about giving any advice to what I'm sure would have been a quick yes or no answer to my question. Not helpful.

Respuesta de MagicBreaks

Respuesta de MagicBreaks
Cheryl Smith is an absolute pleasure to do business with. She guided us through everything and even dealt with 3 lots of enquires for 3 families. It was our first time and she supported us through the whole process. She is a credit to the company x

Respuesta de MagicBreaks
This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which beat 6 other travel agents, including Disney themselves. If you haven’t tried Magic Breaks before then I would highly recommend them.

Respuesta de MagicBreaks
We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendments. Thank you for taking care of us!

Respuesta de MagicBreaks
Brilliant service from Alex. Both on the phone and via email. She was very informative and patient when we were trying to decide on thd best time to go to disneyland paris. She answered questions swiftly and fully.
Can't wait to go now

Respuesta de MagicBreaks
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.