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MagicBreaks Opiniones 

3251
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cheryl has been my advisor twice now and is always so helpful, she answers every question I have, replies to my emails quickly, helps with any queries I have. Nothing ever seems too much trouble. So... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Booked a holiday for 5 for January, it’s my lads 6th birthday. Partner has tried to contact customer services, very difficult to speak to anyone on the phone, tried the online chat where we have been... Ver más

Valorada con 5 estrellas sobre 5

This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very pleasant experience booking with Magic Breaks. Had a few special requirements that I couldn’t add online so was put through to Jessica who was extremely helpful. Booked very easily and talked me... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. también en la categoría
  3. Agencia de entretenimientos
  4. Agencia de viajes en crucero
  5. Agregador de viajes
  6. Parque temático

Escrito por la empresa

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Escrito por la empresa

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(3251)

265 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Booked a holiday for 5 for January

Booked a holiday for 5 for January, it’s my lads 6th birthday. Partner has tried to contact customer services, very difficult to speak to anyone on the phone, tried the online chat where we have been i formed someone will contact us, been 3 days and feel like not paying the rest of the balance and cut our loses. Surly can not be hard to speak to a human and ask some simple questions as apparently this is some sort of official site for booking Disney land Paris?

26 de octubre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great package deal

Great package deal. Very fair prices. Only negative is when we thought there was an error and tried to contact them, it was actually quicker to get a response from the office in Netherlands than England. In fact, calling, emailing and using online chat in England got me no response. Otherwise a very well put together holiday.

7 de mayo de 2026
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Respuesta de MagicBreaks

Thank you for your valuable feedback! We apologise for the delay; our team can get very busy at times. In future, it is best to email customercare@magicbreaks.co.uk with Urgent in the subject line.

Valorada con 4 estrellas sobre 5

Good but Amazon code doesn’t work

Really easy website but it wouldn’t let me use the Amazon code that my sister sent to me who booked an hour before me - very disappointed

16 de octubre de 2026
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Respuesta de MagicBreaks

Thank you for your valuble feedback- Please email customercare@magicbreaks.co.uk with your booking reference and codes so we can check this for you.

Valorada con 5 estrellas sobre 5

Cheryl has been amazing from start to…

Cheryl has been amazing from start to finish. I enquired online and she emailed asking if I needed any further help. She answered all my questions and helped me book some extras. I can’t thank her enough for her patience and guidance.

15 de octubre de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thank you so much for your kind words! Cheryl will be thrilled to read this!

Valorada con 5 estrellas sobre 5

Chery S is Amazing!

Big shout out to Cheryl S who was amazing at answering all of the questions I had before booking! She was very patient and a great help! Thank you Cheryl!

11 de octubre de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thank you for your great feedback! Cheryl will be thrilled to read this!

Valorada con 5 estrellas sobre 5

Cheryl is amazing

Cheryl has been my advisor twice now and is always so helpful, she answers every question I have, replies to my emails quickly, helps with any queries I have. Nothing ever seems too much trouble. So glad to have Cheryl as my advisor this time round as well as 11 months ago.
What a wonderful person.
Also magicbreaks in general is a wonderful website, everything is so clear and easy to navigate with amazing offers.

1 de octubre de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thanks you for your wonderful review. We're thrilled to hear Cheryl has provided you great service! Your loyalty means a lot to us!

Valorada con 1 estrellas sobre 5

Terrible service

Terrible service. We had an accident on the way to our departure. No evidence whatsoever that they did anything to try and assist with Disney or Eurocamp, just hid behind policy tents and told tough luck. Kids missed the trip to Disneyland land, no way to get any refund or move booking and not one ounce of care from this lot. Book direct was what I was told by Disney. Do not give them your money. Cowboy outfit

16 de febrero de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thank you for your feedback. We're truly sorry to hear about the accident on your way to departure and, we understand how disappointing it was for your family to miss this trip. We can see that this incident took place back in February and our team did everything possible to assist you at the time. Unfortunately because it was a last-minute departure the suppliers strictly refused to allow any amendments or refunds. We apologise for your experience once again.

Valorada con 1 estrellas sobre 5

I haven’t even gone on the holiday…

I haven’t even gone on the holiday booked through magic breaks yet, but I’m already feeling anxious. Provided with a booking reference that clearly states ‘use on app’ and it says the details are wrong. This had been going on for almost a month! Get absolutely nowhere with emailing, take over a week at a time to reply, the 2 suggestions they told me to do didn’t work. Said that it would be resolved within 2 days and it’s now over a week and still nothing! Phone number cuts you off absolutely impossible to get in contact to sort my issue? So now I’m left unable to link my booking to the app, and can’t confirm anything with anybody as nobody ever responds. after paying thousands of pounds you’d think it would be much more organised and straight forward!

5 de octubre de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thank you for your feedback. We're sincerely sorry for the initial anxiety in delays caused by our high inquiry volumes. Technical glitches can occasionally happen with the Disneyland Paris app. To fix this our team contacted Disney directly and we're glad to receive your confirmation shortly after, to confirm everything was sorted. We appreciate your patience.

Valorada con 5 estrellas sobre 5

Eurodisney

It’s not often you come across someone who works as hard as Emma did and is genuinely so lovely at the same time. She was absolutely brilliant, and I’m so grateful for everything she did to help make our trip happen.

I would 100% recommend Emma to anyone booking through Magic Breaks. If you’re booking a trip, definitely ask for Emma — you won’t regret it! ❤️

4 de octubre de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thank you so much for your kind words! We're delighted that Emma provided dedicated service to your booking. We really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Great price

Great price , ideal for a celebrations either family

2 de octubre de 2026
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Respuesta de MagicBreaks

Thank you for your valuable feedback!

Valorada con 5 estrellas sobre 5

Rhiannon who dealt with me was…

Rhiannon who dealt with me was fantastic from start to finish she has made it very easy for me who is not great at online bookings thanx magic breaks can't wait for another fantastic trip to disneyland

4 de octubre de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thank you for your kind words! Rhiannon will be delighted to read this!

Valorada con 5 estrellas sobre 5

Cheryl the queen of magic breaks

This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl.
She has answered about 5000 questions and is credit to the company.
Thank you for making mine and my daughters dreams come true arranging our trip for NYE

2 de octubre de 2026
Opinión espontánea
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Respuesta de MagicBreaks

Thank you so much for your kind words. We're thrilled you are so happy with Cheryl's service, and we really appreciate your loyalty!

Valorada con 5 estrellas sobre 5

Booked disneyland trip with magic…

Booked disneyland trip with magic breaks. Finding flights i wanted was easier with magic breaks than other providers. Ive used magic in the past and had no issues.

30 de septiembre de 2026
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Respuesta de MagicBreaks

Thank you for sharing your experience! We're delighted to hear you had a smooth booking experience...We hope you have a magical time!

Valorada con 4 estrellas sobre 5

Choice

Choice, selection, of needs and affordable.The booking process was easy to follow. A great present for the younger grandchildren.

1 de octubre de 2026
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Respuesta de MagicBreaks

Thank you for your valuable feedback!

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