Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have just had our floors and worktop repaired by Christophe and he was absolutely amazing. So careful and a wonderful attention to detail, bringing everything back to look like new. He arrived on t... Ver más

Valorada con 5 estrellas sobre 5

From the straightforward booking service to the actual visit, everything went perfectly. We contacted Magicman when the kitchen fitter damaged a panel. Unfortunately the panel was not simple to replac... Ver más

Valorada con 5 estrellas sobre 5

The worktop in our caravan was damaged when a wine glass was knocked out of the cupboard above. Brett, the technician from Magicman came today and I can't believe what a superb job he has done - a tr... Ver más

Valorada con 1 estrellas sobre 5

Sent thru pics and details to get a quote a week ago & chased up for an answer multiple times with no answer only to be told a week later after the damage has worsened they can't fix it. Appalling cus... Ver más

Información sobre la empresa

  1. Servicio de reparación

Escrito por la empresa

Magicman aims to repair, restore and extend the lifespan of damaged items that would otherwise go to the landfill, saving time and money for the customer and helping to protect the environment. We repair hard surfaces such as worktops, flooring, doors, window frames, tiles, baths, shower trays, basins and sanitaryware. With over 30 years’ experience, the management at Magicman have built an enviable and unsurpassed reputation for excellence. Magicman is the MOST accredited hard surface repair, restoration, and refurbishment contractor in the United Kingdom today. Our award-winning reputation at home and overseas for high-quality workmanship and project delivery cements our position as the Global market leader. Spanning multiple industries, Magicman provides onsite repair and restoration services to all hard surfaces internal or external, including wood, laminates, composites, acrylic, fibreglass, powder coated aluminium, glass, ceramic tile, vitreous china and so much more. From the mundane to the bizarre, nothing can surprise us! Magicman services are available in the UK and worldwide.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

885 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant experience

Brilliant experience. Excellent job, friendly staff and left the area clean and tidy

1 de febrero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review. We are pleased to hear you were happy with your repair.

Have a lovely afternoon.

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Spencer was very polite and chatty and…

Spencer was very polite and chatty and did a wonderful job!

21 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review. We are pleased to hear you were happy with your repair.

Have a lovely afternoon.

Thanks
Magicman

Valorada con 1 estrellas sobre 5

Disappointed all round

I paid a great deal of money to have my kitchen worktop repaired and have been extremely disappointed with the standard of work and terrible customer service. I talked to a rude woman who claimed to be the company COO and who basically told me where to go and just kept repeating something about NHBC guidelines.

Avoid them at all costs.

6 de enero de 2025
Opinión espontánea
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review. As you have not provided a reference for this job we cannot verify you are a legitimate customer and have therefore flagged your review for further information.

Thanks
Magicman

Valorada con 4 estrellas sobre 5

Bath Repair

Workmanship was painstaking and very good. It was a repair we were having difficulty getting any interest in. Magicman provided a prompt and excellent service.

23 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your reply. We are pleased to hear you are happy with the repair and service.

Have a lovely weekend.

Thanks
Magicman

Valorada con 5 estrellas sobre 5

The service was spot on and the quality…

The service was spot on and the quality was second to none

12 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Great service

Great service .. good attentive on site repair personnel.clean tidy.
timely.⁸

24 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Definitely a Magicman

Phil did an amazing job and made my worktop look like new - absolutely delighted with the workmanship and would definitely recommend 🤗

16 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 3 estrellas sobre 5

Didn't live up to expectations

Good but not great.

Magicman came to fix several tiles and the service was great. However, they had to remove sealant from the bath and toilet and didn't replace it and although the crack is not visible, there's a clear "wet look" line where the crack used to be that shows that work has been done that's also visible in the grouting between the tiles.

Fine but didn't live up to expectations.

3 de febrero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. If you haven't already please contact claims@magicman.co.uk if you are not happy with the repair.

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Exceeded my expectations by a mile

Exceeded my expectations by a mile! The result is amazing and you can't tell where the tile was damaged. They were friendly and finished in a couple of hours. Would certainly recommend and use them again.

21 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

The cat table that was mended is…

The cat table that was mended is brilliant. You wouldn't even know that the paw was broken off completely.

17 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Magic is the simple word for what they…

Magic is the simple word for what they can do. I was absolutely gob smacked at what they achieved on my door repairs.
If i ever need any repair work doing in the future i will use these without a doubt and recommend others to do the same as you wont be disappointed.

17 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Prompt friendly service

Prompt friendly service. Very pleased with the result.

12 de febrero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Helpful and thorough.

30 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Excellent technician

14 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Windowsill repair.

The guy who came out to us did a brilliant job on our fire damaged windowsill. We would definitely recommend this company.

14 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Great company to use

Easy to contact the company and make an appointment. They called me when on the way and when at the house polite and professional. Job completed that same visit and window looks like new-all the scratches have gone

21 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

Valorada con 1 estrellas sobre 5

Wouldn’t recommend, repair didn’t work and communication is absolutely terrible!

Really disappointed with the repair! I contacted them to show that it had gone wrong and looks like a big dirty stain, it’s also Matt texture when our work top is polished with a sheen! It’s bad to clean, leaves rings when we put cups on it, and sticks out from the rest of the worktop! It took them a full week to respond to my complaint, and they now want to send someone out in 10 days time to try and look at it! A so called senior technician! The burn we had before looked better that the repair they have done! I’ve asked them to confirm when they do come back in a further TEN days that they will be making the repair polished with a sheen, and back to it’s original condition, I’m still waiting for the reply! Would not recommend

5 de febrero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are due to return on the 21st of February to review.

Thanks
Magicman

Valorada con 1 estrellas sobre 5

Job is been twice done and still not…

Job is been twice done and still not good quality

13 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We re-attended on the 14th of January to rectify works as soon as we received the complaint, the re-works were signed off as acceptable. If you have further issues please contact customercare@magicman.co.uk

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Professional

Professional, easy to talk to and hard working individuals

16 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Morning,

Thank you for your review. We are pleased to hear you were happy with your repair and our service.

Have a lovely day

Thanks
Magicman

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más