Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This product is extremely dangerous. Upon having a replacement for less than 6 months, it has sparked a flame and smoked whilst in use! This could have caused a fire or significant harm to me and... Ver más

Valorada con 2 estrellas sobre 5

mine didnt take long to arrive and i found it to be very useful and easy. i hadnt run into issues and I've had it for a little over a year now. however, recently its been acting weird. the heating is... Ver más

Valorada con 5 estrellas sobre 5

I chose the navy blue set, and it’s absolutely perfect! The styler is exactly as described, easy to use, and delivers amazing results. The quality is excellent, and it’s great value for money. Fast sh... Ver más

Valorada con 5 estrellas sobre 5

Super fast delivery (3 working days) and I received the parcel on the 30th of December! I purchased from the official online store (ie didn't follow an insta or fb link) so maybe that made a differen... Ver más

Información sobre la empresa


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

335 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,4

Todas las opiniones

(335)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No dispatch after 2 weeks

No dispatch after 2 weeks, then I got an email from magic styler so say the order had a 'delivery exception' whatever that means, and I had to contact the carrier myself to fix. The carrier contact number they provided doesn't connect, and the tracking is showing as "returned', which I'm assuming is because they never received the item from MagicStyler after 2 weeks of telling them it was coming! I'm now £50 out of pocket with no way forward.

14 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Final update

Nothing received after weeks I've was given a tracking number however the tracking company wants my cc details to tel me where the parcel is...I don't think so

Finally received goods they look okay have yet to try them out
Okay if you are prepared to wait 5 weeks ..I'm actually really pleased with the results it works very well . I have used all the attachments and the online tutorial I found it very useful...
The only problem is the length of time I had to wait to get them.
That said it could be the time of year

14 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deserves 0 points

Ordered on 19th November. They charged £10 more than their advertised price! Today, 13th November still no sign of the order. Tracking has not updated since order date of 19th November. 6 emails to enquire have all been ignored.
Is this another SCAM company from China?

19 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not delivered almost 2 weeks later

I placed my order almost 2 weeks ago. The page advised delivery within 48 hours! I paid £5.95 for delivery.

I haven't received my order, or any tracking information. The shop app still says ready to ship!

I've emailed and had no response. Very frustrating experience so far!

13 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

3 weeks and no delivery

Ordered 3 items as Christmas gifts on 23rd November and still waiting for them to be delivered. Tracking information has said the order is processing for 3 weeks. Emailed asking for an update and basically they said to track it! When I go to the tracker via the website it says order not found. Hoping it is poor communication and the items arrive next week, otherwise I will be raising a dispute.

13 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delays and poor excuses

Ordered this product 2 weeks ago, tracking information has shown 'ready to ship' for most of that time. Emailed them to request to cancel and claim a refund as per their cancellation policy. They then advise that they are checking with the warehouse and will get back to me. I respond stating that I'm not asking for tracking info, I want to cancel the order. After a further delay in them responding, they advise it is well on its way to me, even though the tracking info hasn't changed. If I don't have the item within the next 48hrs I'll be opening a dispute with PayPal. 100% wouldn't recommend this company! I would have rated 0 stars if it was an option!

12 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy

Do not buy! Order placed on 25 Nov 24 with standard delivery. Still not received on 10 December. Case raised with PayPal.

10 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased, no product

Purchased, took my money, no email, no confirmation, Tori must be a bot because you get an immediate response from support and then nothing...going to the bank to try and get my money back...

25 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars…

My magic styler arrived quickly and quite honestly have used it every day. I am a hairdresser and cannot wait this magic styler enough. I love love live it!! So easy to use

19 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service…

Ordered this product for my daughter fir Christmas on the 27th November payment was taken on the 28th received a confirmation number but no order confirmation email still not received the airstyler and the confirmation number isn’t the order number! Contacted them via their online form but no reply or delivery as yet not happy as urs a Christmas present and I’m not sure I’ll ever receive it either so it’s gonna cost me again to order from elsewhere!

27 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor material

Very poor material. All made of plastic. Please don’t buy from than. If you tried to send it back and ask for refund they won’t give it back.
Please don’t waste your money.
Osemilda Howard

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM do not use

SCAM do not use, took money and a random tracking number appears in my Shop app, no communication and when trying to email get a bounce back to say email does not exist

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time. Loved it!

Bought this after reading so many reviews online and waiting for it to go on sale so j could finally try it. Live in AUS and it arrived quite quickly. Loved it. So easy to use, so good on my hair and no damage. Couldn't be happier. Highly recommended!

23 de noviembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Decent product when it finally arrives!

An amendment to my original 1 star review (see below - the product arrived the day after I left my 1 star review due to the delayed delivery time.. 🤔)
The product itself is quite good. At first I wasn’t sure as the styling heads seem a bit cheaply made and get very hot but they actually work well. Took a while to get the hang of the left and right curling heads but, with the right technique, they also do a good job. If you can afford the more expensive versions, I would go with those but, if not, this product is a pretty good compromise. Just be prepared to wait a while before it arrives!

[Original review: Ordered 2 weeks ago and looking at the tracking (if it can be believed) it’s still not even in the UK. Wish I hadn’t bothered…! Will open a case with PayPal if it doesn’t arrive in the next week.]

7 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged product

It arrived too late. The customer service was very poor. And when I finally got it, it was damaged. Not working at all.

6 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 4 weeks ago and still not…

Ordered 4 weeks ago and still not received the hair styler.
I have contacted them via email and social media no response!
I have now opened a case with PayPal so hoping I can get my money back.
I'm annoyed I didn't read enough reviews before ordering. Clearly this company is not legit. Extremely disappointed to potentially lose out on £50 so close to Xmas. But these kind of people/ companies don't care!

8 de noviembre de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más