I had a very disappointing and…
I had a very disappointing and concerning experience with Magnora on October 18, 2026.
I initially agreed to a trial offer costing approximately $1, which I authorized through Apple Pay.
After the initial payment, I was directed through additional pages where I clicked "Continue" and "Next", believing I was simply completing the normal process.
To my shock, I was charged two additional amounts:
- $19.99 for 8 Personal Readings
- $28.99 for a 20-Minute Advisor Chat
Total: $48.98 in unexpected additional charges!
I did not knowingly agree to purchase either service. I was not clearly informed that clicking those buttons would result in additional paid purchases, and I was never asked to confirm these payments separately through Apple Pay or Face ID.
I have NEVER opened, accessed or used either of these services. I did not even know what they were.
I immediately contacted customer support, disputed both charges, requested a full refund and asked for my subscription to be cancelled.
I find this checkout process extremely misleading and unacceptable. Customers should be clearly informed before any additional payment is charged.
I am still seeking a full refund of $48.98 and written confirmation that my subscription has been cancelled.
Please be extremely careful before entering your payment information on this website.
18 de octubre de 2026
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