Maids to Measure Opiniones 91

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you Maids to Measure for the most perfect dresses for my girls, they truly looked unreal (I was worried they might have looked better than me!), Jess in the shop is so helpful, kind, patient and... Ver más

Valorada con 5 estrellas sobre 5

I had been looking for the perfect bridesmaid dresses for a while with no luck, then I came across Maids to measure. I found the perfect dress with the most beautiful shade of blue. I ordered the sat... Ver más

Valorada con 3 estrellas sobre 5

Ordered 2 dresses, different shades of blue - one was green and one was more lilac upon arrival. Dresses felt nice quality, just wrong colour. Issue receiving refunds due to them not receiving m... Ver más

Valorada con 5 estrellas sobre 5

Me and my bridesmaids recently went to an in-store appointment at Maids to Measure and had the best time. Jess was extremely helpful, listened to what I was after and ensured everyone was comfortable.... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa

Escrito por la empresa

Maids to Measure is the leading specialist British bridesmaid brand. This award brand are experts in their field and have a flagship store in Chelsea, London and stockists throughout the UK.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 30% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great efficient delivery service

Great efficient delivery service. Good quality dresses. This is the second wedding that we have ordered bridesmaids dresses.
Staff very efficient in answering my emails with queries and stock levels on certain dresses.

29 de julio de 2025
Valorada con 5 estrellas sobre 5

Amazing Experience

I had a double appointment on Saturday which was fantastic.

The appointment were a surprise to my bridesmaids and also were a mix of my friends, little sister and cousin. There were lots of ways it could have been awkward or difficult. The shop had lovely sweets and drink which you could help yourself to.

The lady who joined us for the appointment was brilliant - she put everyone at ease, gave tips and navigated my 11 year old sister starting with 'I hate dresses'. We had the most incredible time and I was so blown away with the care provided to us. Everyone left so excited to wear their dress and it just felt like everything it was meant to be and more.

There is a slight wait for dresses to come back in stock so if you are looking for dresses for a wedding that is soon I would email beforehand about delivery dates. The dates worked fine for me.

I wish I could do it all over again we had the best time ever!

2 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

At every point it could have been a bad…

At every point it could have been a bad experience, it was.
If you want an appointment to try on dresses you need to book around 6 months in advance. When you get there they don’t have each dress in each colour in each size, so (for example) if you want to try a particular blue dress in an 8, you will likely have to try it in orange, or in another style or another size. My bridesmaid is a size 16 but they only had a 12 or an 18 in the style she was trying and the 18 had been stretched because it was the biggest size in the store so anyone above an 18 was squeezing into it, so she wasn’t even sure what size to order after coming into the store. Dresses that are produced in different batches are slightly different colours so if you want all bridesmaids to wear the same colour they’ll probably have to wear the same style. They promised the new style of dresses would be available in May (every one of my bridesmaids and my mum remembers this being said to us) then when May came around they said they never claimed this and the dresses wouldn’t be available until late July.
If you have any issue at all, good luck getting in touch with them. They have no phone number and the store is only open when they’re in the middle of an appointment, so the door is always locked. When I finally got my dresses, the clasps were sewed in backwards. They are still wearable but very fiddly. At every hurdle they could have failed, they did.

29 de julio de 2025
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Respuesta de Maids to Measure

Hi Penelope, Am so sorry you didn't have a great experience, as a small company we get very booked up very quickly especially at weekends so I'm so sorry you had a 6month wait for an appointment. As we offer so many colour and style variations it would be impossible for us to have every, style, colour and size in our showroom so we do our best to have as many variations as possible. We always try to be available to help and aim to reply within 24hrs on email, whatsapp or instant messenger. I think you maybe referring to a pre-order, which do have a longer leadtime but we are now trying to re stock more quickly so people no longer have to wait for their dresses. We really do appreciate your feedback and are always working on making improvements.

Valorada con 5 estrellas sobre 5

Elegant dress

The first bridesmaid dress my daughter tried on and it’s absolutely perfect. Simply beautiful. You really would think that it was made to measure x

25 de julio de 2025
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Respuesta de Maids to Measure

Amazing thank you! x

Valorada con 5 estrellas sobre 5

Speedy delivery quality of dress superb…

Speedy delivery quality of dress superb thank you
Not just for bridesmaids
Mine is for a formal event
I couldn’t find anything suitable but your dress was perfect
Material quality perfect
Suggest you expand to formal evening wear xxx

16 de julio de 2025
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Respuesta de Maids to Measure

That's amazing thank you x

Valorada con 5 estrellas sobre 5

A Fantastic Experience at Maids to Measure with Enya!

My best friend is getting married on NYE and I am going to be a bridesmaid.Maids to Measure came highly recommended to us.

It was a thoroughly enjoyable experience from start to finish. We went in with no idea about colours or styles, but thanks to Enya, we left feeling completely confident and excited in our choices.

Enya was incredibly helpful and knowledgeable — she had a great eye for detail and offered honest, practical and insightful advice. She made the whole process feel personal and relaxed. We were able to try on a wide variety of colours and styles. Enya also had photos to show us how each option would look alongside the wedding dress, flowers and overall theme. This really helped us narrow down what worked best.

I highly recommend Maids to Measure and especially Enya for anyone looking for a seamless and stress free bridesmaid dress shopping experience!

5 de julio de 2025
Opinión espontánea
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Respuesta de Maids to Measure

This is wonderful thank you! x

Valorada con 1 estrellas sobre 5

Worst quality dress I’ve ever worn

Worst quality dress I’ve ever worn. Delivery was so expensive and the dress gave me lumps and lines I don’t even have on my body. My best friend chose this brand for her bridesmaids and I love her so much but the price (£160) for the dress did not match the quality and I felt so self conscious all day.
My bridesmaids wore Azazie dresses and some were more than half the price of MTM and they were all lined and more than one piece of super thin fabric. For £160, I expect it to be lined and a thick or at least good quality fabric. The dress creased easily and I can will never wear it again.

6 de julio de 2024
Opinión espontánea
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Respuesta de Maids to Measure

Hi Jessica,
We're so sorry you feel this way, we take great pride in the quality of our dresses. Our dresses are not mass produced like other brands so your comment has really surprised us. Did you come for an appointment to choose the best fit etc? Our stylists are on hand to help pick dresses you love and would never want anyone to feel they had lumps and lines. Our chiffon dresses are lined but our satin is a heavy weight crepe back fabric so doesn't need a lining and we feel gives it a more flattering fit, skimming the body. The Daphne dress is full length dress with covered buttons all the way down so actually feel £150 is super reasonable for such a beautiful dress but once again we're sorry you weren't happy and would always refund a dresses before being worn if someone wasn't happy.

Valorada con 4 estrellas sobre 5

It would be useful to provide a contact…

It would be useful to provide a contact number and someone to speak to. Chatbot not ideal when you have questions.

Otherwise; trying day and subsequent orders all went well. Thank you

7 de mayo de 2025
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Respuesta de Maids to Measure

Hi Harriet, We don't use chatbot, we have someone live on whatsapp and try to reply to emails within 24hrs am so sorry if any there was any delay x

Valorada con 5 estrellas sobre 5

We had the best afternoon at maids to…

We had the best afternoon at maids to measure! I have 8 bridesmaids so we had two back to back appointments. We had the showroom to ourselves and Jess was incredibly helpful, making sure everyone found a dress in their size in a style they felt comfortable in. There was no such thing as too many try ons! We all had a brilliant day and I’m so grateful to Jess for making it so magical! I cannot wait to see all the girls looking beautiful in sage green this summer!

31 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Maids to Measure

Great experience with Maids to Measure! The showroom room is beautiful and the team are super helpful. The dresses are mega high quality - can't wait to see my bridesmaids in them this summer. Special shout out to Enya who has been extremely helpful with getting my bridesmaids the perfect dresses.

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience with Maids to…

Amazing experience with Maids to Measure! I have 7 bridesmaids in total and have picked the same dress for them all to wear. Unfortunately, I have picked a dress that is now discontinued so now only 5 of the 7 girls have dresses!! Enya over WhatsApp went above and beyond to make me feel calm, try and find a solution and is now monitoring the returns for me to ensure the other two girls get their dresses too I also want to mention how gorgeous the dresses are. Such amazing quality, they fit really lovely and the girls feel amazing in them. I’m obsessed with them and so impressed with the customer service, thank you!!

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding experience

From the minute I looked into booking my appointment everything was perfect, from the customer services I recieved. The show room is gorgeous and the stylist was incredible, the best one by far. I have been to multiple over the last few months and my experience here was amazing. I felt comfortable at ease and most importantly listened too. The stylist listened to my vision and made it come true. Thank you so much for giving me such a memorable experience 💖

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience start to finish!

I had a fantastic experience at Maids to Measure. My bridesmaids wore their dresses for my own wedding in 2023 and the experience and dresses were so wonderful I have recommended them to lots of my friends since! I recently attended another appointment as a bridesmaid and it was fantastic. The lady who helped us was so attentive and knowledgeable and spent lots of time making sure everyone felt super comfortable and found a style that suited them. When it came to ordering, the customer service was great and the process was really smooth. They got back to me quickly on any questions and were really helpful. I would recommend them to anyone looking for high quality bridesmaids dresses that make your bridesmaids feel great!

22 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bridesmaid

What a selection of wonderful dresses.
Really good to try them on, the lady was fab, not too pushy or intrusive but helpful.
Thankyou again

12 de mayo de 2025
Valorada con 1 estrellas sobre 5

We waited 2 months for our appointment…

We waited 2 months for our appointment to arrive at the store having driven 3 hours to a very abrupt shop assistant that wanted to be transparent that they had no dresses in stock at present and they are presently being sent by boat to the uk to arrive the week before the wedding but she could not guarantee they would arrive at all.
We were offered no assistance with trying sample dresses having to root through the rails ourselves and ask if styles tried came in the colour we required ,this was not offered.

We abandoned this company and went straight to six stories where the support ,quality and customer service has been absolutely excellent.
Do not waste time and energy with maids to measure, they really are not interested in your business.

30 de abril de 2025
Opinión espontánea
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Respuesta de Maids to Measure

Hi Wendy
We really appreciate your feedback and so sorry you didn't have the best experience, we always want our brides to have the best time with us. Having spoken to the stylist on this occasion I believe she was trying her best to be honest that we had been so busy and some of our new styles had flown out so we were trying to get new stock asap. We really care about our brides, so we're so sorry on this occasion we didn't meet expectations.

Valorada con 5 estrellas sobre 5

I was lucky enough to use Maids to…

I was lucky enough to use Maids to Measure for a friend’s wedding as a bridesmaid. We were all different shapes and sizes and all had a different idea of the perfect dress.
When we went to store we were lucky enough to meet one of the co founders of M2M and she was lovely, very helpful and really looked after us and spent the time exploring what we would want.
We ended up with stunning champagne dresses, each with a different neckline. The pictures looked really coordinated and it really brought the bridal party together. Will definitely use again.

17 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very happy Maid of Honour

So happy with our experience with M2M
We were struggling to find flattering larger sizes and we were so happy to find a great selection of styles and colours for our Maid of Honour who had recently had a baby.
Great customer service from Enya and one very happy MoH.
Would and have recommended

17 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Joke and robbery

This was the most disappointing experience. We paid £35 for an appointment and spent the whole 10 minutes in the store. We travelled from far and paid another £15 for parking. There was no refreshments offered, not even water. The sales representative was not engaging and actually we found her quite rude. She was not even helping us with choosing dresses. Dresses were not ironed, stained and with holes. When it comes to choice, there is none. There are like 3 styles available that don’t cater to all body shapes but rather are all the same. Only one of my bridesmaids tried the dresses on and the rest didn’t even want to bother. This place is an absolute joke and robbery. Ruined our day.

10 de mayo de 2025
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Respuesta de Maids to Measure

Hi Julita
We're so sorry you were disappointed, we've spoken to your stylist and she has said she did try to find you something you liked but our styles weren't to your liking, whilst we do try to cater to everyone its not always possible. We have over 20 styles and numerous colour choices and we design them with all body shapes in mind. We're a small independent company so don't mass produce so can't have as much choice as some of the other brands. We always have water and cans available I sorry if this wasnt' visible.

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