Excellent service from start to finish. From our initial enquiry with Sara through to the installation of our franking machine, everything was handled professionally and efficiently. Communication was... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The process of ordering, paying and receiving the goods went without a hitch. A very easy process. Thank you. Roger
La empresa ha respondido
Highly recommend Mailcoms! Super quick replies and very helpful sourcing the right solution for my needs.
La empresa ha respondido
First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem. Old-school service standards: still the best response when – as... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros de oficina
- también en la categoría
- Sector de equipos para fletes
- Servicio de alquiler de equipos de oficina
- Servicio de business-to-business
- Servicio de comercio electrónico
- Servicio de mensajería y transporte
Escrito por la empresa
Mailcoms Ltd are a family owned and run Royal Mail Approved Independent Franking Machine Supplier and Franking Machine Maintainer. Mailcoms are also one of the largest online retailers for Royal Mail Approved Franking Machine Inks. If you are looking for a low cost franking machine rental or purchase then please feel free to call us on 01543 572 776.
Información de contacto
Units 7-8 Primary Point, Progress Drive, WS11 0JF, Cannock, Reino Unido
- 01543 572 776
- info@mailcoms.co.uk
- mailcoms.co.uk
4,8
Excelente
853 opiniones
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Great product and service to match
Having been quoted £73.00 for franking labels by Pitney Bowes, I was able to buy comparable labels from Mailcoms for a fraction of the price. They are excellent quality and were delivered the following working day.
23 de septiembre de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello David
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with the quality of our labels and the service. We always aim to provide our customers with high quality products at the best price.
Thank you again!
The Mailcoms Team
Just had the pleasure of asking Liam…
Just had the pleasure of asking Liam Farr for his help with the Franking machine. He gave expert advice and even came out to ensure it was working correctly.
Fantastic customer service, thank you Liam
8 de septiembre de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Joanne,
Thank you for taking the time to leave a review.
We are delighted that Liam was able to assist and provided you with excellent service.
Please do not hesitate to contact us should you have any further issues or queries.
Thank you again!
The Mailcoms Team
Respuesta de Mailcoms Ltd
Hello Julie,
Thank you for taking the time to leave a review.
We are delighted that Sarah was able to assist with your recent franking machine issue and that you are now back up and running.
We will ensure that your lovely feedback is passed over which will be greatly appreciated!
Please do not hesitate to contact us should you have any further issues or queries.
Thank you again!
The Mailcoms Team
Good selection of products
Good selection of products, fast delivery.
12 de agosto de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Peter,
Thank you for taking the time to leave a review.
We are delighted to hear that you are happy with our products and speedy delivery.
Please do not hesitate to contact us should you have any queries.
Thank you again!
The Mailcoms Team
Katie C was very helpful with my…
Katie C was very helpful with my queries, she took her time to explain everything to me which was very beneficial
21 de julio de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Shannon
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with the services that Katie provided and your positive feedback will be passed over to Katie.
Thank you again!
The Mailcoms Team
Excellent responsiveness and communication
First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem.
Old-school service standards: still the best response when – as inevitably happens with all of us – things don't go entirely to plan. And the best possible way to gauge a company's credibility and trustworthiness.
18 de julio de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Mark
Thank you for your review.
As a small family business, your review is very much appreciated and we hope to do business again with you in the near future.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Thank you
Very quick service and helped solve the problem. Thank you.
13 de julio de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello,
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are happy with the quick service and delighted to hear that your problem was resolved by our team!
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Very helpful and very informative every…
Very helpful and very informative every step of the way
24 de junio de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Good Afternoon,
Thank you for taking the time to leave a review.
We are pleased to see that our team were helpful during the upgrade of your franking machine.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Respuesta de Mailcoms Ltd
Hello Anita
Thank you for taking the time to leave a review.
We are delighted to hear that you are happy with the delivery service and product.
Thank you again!
The Mailcoms Team
Respuesta de Mailcoms Ltd
Good Afternoon,
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with your envelopes.
We look forward to your business again in the future.
Thank you again!
The Mailcoms Team
We had a message come up on our…
We had a message come up on our franking machine about the waste tray. We rang mailcoms and spoke to Dan who very kindly talked us through what to do over the phone and emailed us instructions for if it was to happen again.
13 de mayo de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Christine,
Thank you for taking the time to leave a review.
We are pleased to see that Dan has been able to assist in getting you up and running when you encountered an issue with your Waste Pad/Tray.
We will ensure that your feedback is passed over to Dan as we know this will be greatly appreciated.
Thank you again!
The Mailcoms Team
Always a quick response to any queeries…
Always a quick response to any queeries I've had and the two times I've been put on hold it was only for about 30 seconds. Great help.
29 de abril de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Helen,
Thank you for taking the time to leave a review.
We are extremely pleased to hear that you were responded to in a timely manner. If you have any further issues or queries please do not hesitate to contact us.
Thank you again!
The Mailcoms Team
WOW WHAT A SPEEDY SERVICE.
WOW WHAT A SPEEDY SERVICE.
The envelopes would have been delivered the next day but ParcelForce let you down, as the driver couldn't be bothered to deliver despite the fact I was at home but the following day they arrived. Good quality envelopes and great price.
29 de abril de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Sue
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with the quality of your envelopes but we are to sad hear that Parcel Force let you down. Thank you for bringing this to our attention and we will address this issue directly with the courier service.
Please do not hesitate to contact us should you have any queries or issues.
Thank you again!
The Mailcoms Team
Very good service
Very good service, quick delivery would highly recommend.
29 de abril de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Daniel
Thank you for taking the time to leave a review.
We are pleased with our service and delivery.
Thank you again!
The Mailcoms Team
swift delivery
29 de abril de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Ian
Thank you for taking the time to leave a review.
We are pleased to see that you were happy with the speed of your delivery.
Thank you again!
The Mailcoms Team
Excellent Customer Servicer
Excellent speedy customer service. We can not be more pleased with the service that we got from Mailcoms. We were struggling to find someone to do an urgent order that didn't cost an absolute fortune. I spoke to someone at Mailcoms and literally they made it so easy. We order 300 paper bags with the our design and they literally arrived a day later. I cannot recommend this company enough and will be using them going forward. Thank you
11 de abril de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Jacqueline,
Thank you for taking the time to leave a review.
We are pleased to see that you are happy with our customer service and delighted to hear that your personalised order arrived with you quickly.
Your positive comments will be passed over to our team.
If there’s anything our team can help with please let us know! 😊
A really helpful team member provided…
A really helpful team member provided an easy solution to updating our franking machine, which is an old model.
6 de abril de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello
Thank you for your review.
We are happy to hear that a member of our team were able to assist with getting you up and running.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
Just wanted to mention Dan Clarke.
Just wanted to mention Dan Clarke.
I had an issue with the franking machine and within days Dan had resolved my problem.
I would highly recommend
6 de abril de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Joanne
Thank you for leaving a review.
We are pleased to see that Dan was able to help resolve the issues that you were experiencing with your franking machine.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
Frankin Machine not printing correctly
Contacted Liam Farr as we had an issue with our Frankin Machine not printing correctly.
He sent me instructions on how to clean the printer head and when this didn't work sent out a new head straight away and now works perfect.
Very good customer service, Thanks Liam
28 de marzo de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello,
Thank you for taking the time to leave a review.
We are delighted to see that Liam has been able to assist with your recent franking machine issue and that you are now back up and running.
We will pass your positive feedback over to Liam.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
cheap and quick,,,fab
25 de marzo de 2022
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello
Thank you for taking time to leave a review.
We are happy to hear that you find our products affordable and our service quick.
Thank you again!
The Mailcoms Team
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