Mann Island Finance  Opiniones 5190

Excellent experience with James Drago and Mann Island Finance

From start to finish, the service was professional, efficient, and genuinely helpful. James kept communication clear throughout the process, answered all questions promptly, and made everything straightforward and stress-free. It is refreshing to deal with a finance company that provides such a high level of customer service and attention to detail. We truly appreciate the support and would highly recommend both Mann Island and James to anyone looking for finance assistance.

Thanks again James - was such a pleasure.

Called up and person over the phone wasn’t very helpful. I also got written communication from someone else advising the opposite to what I was advised on the phone. Cancelled contract 1 day after signing details and 2 weeks later I’m still waiting on confirmation that it’s cancelled

Had a bit of delay with payout but still good customer service

No hassle good customer service an gave me lots of help when needed 👍

It was very easy and quick to be with them. And there service was well managed. They were really responsive throughout.
Thank you

Easy to deal with all of the process of application

Great communication and ease and none confusing forms straight forward and easy to follow

Easy straight forward, Grant from the sales team explained everything & filled in the application form👌

Good customer service and good service explanation throughout the process and easy to apply and will recommend to all friends and family

I am beyond appalled at this company.
After settling the account in 2024 with Mann Island, I recently discovered they have placed a default/repossession marker on my credit file.
I have sent in a complaint and been trying for over a week to speak to the complaints team. Apparently this team cannot be reached on the telephone and must ring the customer. I ring up daily and after 15-20 minutes waiting am told the complaints team will call me back within 48 hours.
Needless to say, no phone call still just a standard acknowledgement letter saying my complaint may not be dealt with until December, but they will let me know.
Meanwhile I am unable to get finance despite never missing a payment in my life.
Do not engage with this company. If this has happened to me it can happen to anyone. Mann Islands complaints team will not speak to you or help to resolve any issues.

A fantastic and efficient service. Great experience

Great financial company

Good communication very straightforward

Very easy process to complete application

It was so quick and simple to sort out staff was so helpful as well

They have got fantastic customer service their service is top-notch.
The team is awesome and it's just a phone call away and everything is done.
They are fabulous!

I am really happy with the service I have had, people was very helpful with me,

Great service from Simon very easy and great communication

Easy to chat to and fast decision