Mann Island Finance  Opiniones 5238

Made the process so easy and very supportive

Quick and efficient.

easy to apply and have had a loan previously no hassle

Easy to deal with, straight forward quick decision from Mann Island once I found the vehicle I wanted.

The company was great at communicating from start to finish.
Tom and Lauren we great and everyone else, sorry can't remember their names!
Will recommend Global Vans any time!

My company experienced some financial shortfalls and 1 payement went overdue by just 3 days before the agressive default notice letters started. I called on the day the payment failed and was talked over constantly by Lisa, telling me its not overdue yet and was totally unhelpful. Upset at not being listened to, I emailed both collections and customer services and was completely ignored for the next 10 days until I called again. Another member of staff with a similar attitude, unhelpful and rude "not my problem" type, young male this time. Gave no solutions and in desperation to get as far away from this company as possible I suggested they collect the vehicle. Never in my life have I experienced such an unprofessional and rude company.

Had a great experience with mann island and all parties involved with the finance

Everything went very straight forward with no problems

Excellent experience with James Drago and Mann Island Finance

From start to finish, the service was professional, efficient, and genuinely helpful. James kept communication clear throughout the process, answered all questions promptly, and made everything straightforward and stress-free. It is refreshing to deal with a finance company that provides such a high level of customer service and attention to detail. We truly appreciate the support and would highly recommend both Mann Island and James to anyone looking for finance assistance.

Thanks again James - was such a pleasure.

Called up and person over the phone wasn’t very helpful. I also got written communication from someone else advising the opposite to what I was advised on the phone. Cancelled contract 1 day after signing details and 2 weeks later I’m still waiting on confirmation that it’s cancelled

Had a bit of delay with payout but still good customer service

No hassle good customer service an gave me lots of help when needed 👍

It was very easy and quick to be with them. And there service was well managed. They were really responsive throughout.
Thank you

Easy to deal with all of the process of application

Great communication and ease and none confusing forms straight forward and easy to follow

Easy straight forward, Grant from the sales team explained everything & filled in the application form👌

Good customer service and good service explanation throughout the process and easy to apply and will recommend to all friends and family

I am beyond appalled at this company.
After settling the account in 2024 with Mann Island, I recently discovered they have placed a default/repossession marker on my credit file.
I have sent in a complaint and been trying for over a week to speak to the complaints team. Apparently this team cannot be reached on the telephone and must ring the customer. I ring up daily and after 15-20 minutes waiting am told the complaints team will call me back within 48 hours.
Needless to say, no phone call still just a standard acknowledgement letter saying my complaint may not be dealt with until December, but they will let me know.
Meanwhile I am unable to get finance despite never missing a payment in my life.
Do not engage with this company. If this has happened to me it can happen to anyone. Mann Islands complaints team will not speak to you or help to resolve any issues.

A fantastic and efficient service. Great experience

Great financial company