Absolutely fantastic customer service from start to finish - the team were on hand to answer any questions I had, and to put my mind at ease. I enquired about an engagement ring, that would nee... Ver más
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Consulta las opiniones de los clientes
She not only said yes, but we found THE engagement ring that we searched for months, with Marcello Riccio! Even though we worked over distance, Marcello and his Team were understanding and available,... Ver más
L'anello in platino con la tormalina Paraiba certificata GIA è molto bello. La realizzazione è accurata. Ammirevoli sono anche la precisione, la comunicazione gentilissima e costante durante tut... Ver más
Having my very first piece of Jewellery made with Marcello was a wonderful experience. My Pendant looked so much more beautiful than I could have imagined when it was completed. He is a perfectionist... Ver más
Información sobre la empresa
Escrito por la empresa
Marcello, following in the footsteps of his father, founded Marcello Riccio, located in the heart of Mayfair, London, where he carries forward a family legacy, shaped by skilled craftsmanship and the use of fine gemstones. Defined by our Italian heritage, each collection reflects a refined aesthetic, inherited and developed over generations. Discover our creations, offered through our collections and bespoke service, where each piece is meticulously handcrafted in-house and brought to life by our artisans. The passion for gemstones and jewellery has passed down from father to son, enabling strong sourcing of precious and semi-precious gemstones, giving us the range and the edge when supplying our customers with exclusive high-end quality goods. All our gemstones are ethically sourced, mostly in their rough form, directly from reputable mines and suppliers located worldwide, therefore we have full traceability of their provenance, making sure they are unearthed in alignment with ethical working conditions and environmentally responsible. Furthermore, as we know how destructive gold mining can be for the miners, their communities and environmentally, we continuously work to make sure all our metals are sourced from certified responsible mines. Ultimately, all jewellery go through a strict quality control to ensure our standards are always delivered. We offer gemstone certifications from the most reputable laboratories like GRS and GIA in addition to our complementary certificate of authenticity.
Información de contacto
15 Stratton Street, W1J 8LQ, London, Reino Unido
- marcelloriccio.com
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Absolutely fantastic customer service…
Absolutely fantastic customer service from start to finish - the team were on hand to answer any questions I had, and to put my mind at ease. I enquired about an engagement ring, that would need to be ready within a few weeks notice - Marcello and the team were able to give me constant updates and ensured the ring was delivered, on time, for the big day.
Marcello Riccio exceeded my expectations in every way… workmanship, materials and customer service. I would be happy to recommend them to anyone.
I received my order a few months ago and have just gotten round to leaving a review!
Thanks again for everything,
Ross B
Exceptional craftsmanship and truly outstanding customer service!
I cannot recommend Marcello Riccio highly enough. From the moment I placed my order, the entire experience was exceptional.
I ordered a pair of cufflinks for my wedding, and unfortunately, shortly after placing the order, I was informed that the design had unexpectedly sold out and needed to be produced. As my wedding was approaching (as I ordered the cufflinks kind of last minute…), the team went far beyond what I would normally expect from a company to help me receive them in time.
They stayed in close contact with their workshop, expedited the production, arranged a dedicated shipment, and continuously monitored the delivery. Throughout the entire process, the communication was excellent — professional, kind, responsive, and genuinely caring. It was very clear that they understood how important these cufflinks were to me and did everything they could to make it work.
And it did! The cufflinks arrived safely just in time. They also included a lovely card with their wishes for my wedding, which was such a thoughtful personal touch.
As for the cufflinks themselves — they are absolutely stunning. I already knew from the photographs that they would be beautiful, but seeing them in person, they exceeded even my expectations. The craftsmanship, details and overall design are simply breathtaking. They are exactly what I dreamed of wearing on such an important day.
I am incredibly grateful to the whole Marcello Riccio team. They truly went above and beyond for me, and I could not have asked for a better experience.
Beautiful craftsmanship, exceptional service, and a genuinely personal approach. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️
Absolutely beautiful coral hoops
Absolutely beautiful coral hoops - just what I wanted. Gorgeous and perfect for summer!
Marcello Riccio fine jewellery has impressive craftsmanship
Marcello Riccio fine jewellery has impressive masterful craftsmanship. I placed my first two orders. I was ecstatic to receive them. They are both beautiful elegant and exquisite. What makes Marcello Riccio pieces unique is the knowledge that they were individually made for me. It took roughly slightly less than four weeks to receive the orders. They were worth the wait. I greatly appreciated their stellar customer service and open communication as I was kept of the progress every step of the way. Thank you for the joyful moments these pieces are bringing.
We found THE engagement ring
She not only said yes, but we found THE engagement ring that we searched for months, with Marcello Riccio! Even though we worked over distance, Marcello and his Team were understanding and available, who have been open to our preferences to make adjustments. Even under unexpected circumstances out of control of both sides, they were extremely supportive for us to have the best proposal experience. Thank you!
The products are great
The products are great, the customer service is outstanding.
Ruby, Pink Sapphire & Diamond Eternity Ring
I took delivery of my exceptionally beautiful coloured Eternity Ring today. Once again Marcello’s design and craftsmanship is truly wonderful. I am delighted with my purchase and recommend him to anyone seeking any individual piece of jewellery. I wouldn’t go anywhere else
A second excellent experience with Marcello!
For my eightieth birthday, Marcello designed a special piece in Gem Silica--it might have been their first experience working with this amazing stone. The bar was set high, but Marcello easily reached it for this customer who expects perfection! Perfection it was! All promises were exceeded! Another jeweler who works daily with Gem Silica confirmed that my specimen is indeed PERFECTION! Thank you Marcello Riccio for another experience in "greatness" in shopping with you! You are the creator, the artisan, the friend!
Communication is excellent from…
Communication is excellent from customer services. The products are also first rate and were extremely well received and delivered on time without any fuss. Would highly recommend. The set was stunning.
top class
Marcello Riccio London online store
Beautiful jewelry, excellently made, very noble and elegant - a feast for the eyes!
Malachite earrings in gold-plated silver, very beautiful, perfectly made, very elegant appearance and at the same time cool and modern.
Very pleasant email contact regarding,material processing, purchase and shipping - everything was great and perfect.
Marcello Riccio London highly recommended!
With kind regards, Gabi
Tanzanite 2.5ct & Diamond Halo WG Ring
So happy with my purchase of the 2.5ct Tanzanite and Diamond Ring. The color of the Tanzanite is beautiful and the stone is of high quality. Customer service was great, kept me up to date with the making of the ring and send photos of the finished product before sending all the way to Australia.
Ottima esperienza
L'anello in platino con la tormalina Paraiba certificata GIA è molto bello. La realizzazione è accurata.
Ammirevoli sono anche la precisione, la comunicazione gentilissima e costante durante tutta la lavorazione del gioiello e la velocità della spedizione, giunta a casa con un imballaggio perfetto e di ottimo gusto.
Consigliatissimo a chi desidera una pietra rara e di ottima qualità.
Grazie Marcello!
I suoi gioielli sono sempre belle tentazioni (anche con il gradito sconto da lei offerto).
Un caro saluto.
There needs to be more detail on stone…
Stunning beautiful products however items need to be shown on either digital model or an actual model so we can see every item modelled not just displayed. Beautiful items at amazing prices and really attentive team that go the extra mile!

Respuesta de MARCELLO RICCIO®
Very kind people
Very quick response time and I got to…
Very quick response time and I got to customize my jewelry!
Padparadscha ring
What a beauty!!! Thank you so much for making such exquisite ring
These folks were very flexible
These folks were very flexible, considerate and timely in their dealings with me concerning a Christmas gift for my wife. They also make beautiful jewelry which has become my wife’s favorite!
Outstanding service and attention to detail
I went to see Marcello who really gave us the personal touch.
Initially I was alone as I wanted a fabulous surprise for my wife's birthday. Of course I left it a bit late but Marcello went through everything with me fully explaining the differences in the special product I was buying.
Needless to say my wife was very surprised and delighted with what was bought and her smile said everything when she first saw what her gift actually was. Thank you Marcello I hope to shop with you again.
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