MARCELLO RICCIO® Opiniones 

86
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service from start to finish - the team were on hand to answer any questions I had, and to put my mind at ease. I enquired about an engagement ring, that would nee... Ver más

Valorada con 5 estrellas sobre 5

She not only said yes, but we found THE engagement ring that we searched for months, with Marcello Riccio! Even though we worked over distance, Marcello and his Team were understanding and available,... Ver más

Valorada con 5 estrellas sobre 5

L'anello in platino con la tormalina Paraiba certificata GIA è molto bello. La realizzazione è accurata. Ammirevoli sono anche la precisione, la comunicazione gentilissima e costante durante tut... Ver más

Valorada con 5 estrellas sobre 5

Having my very first piece of Jewellery made with Marcello was a wonderful experience. My Pendant looked so much more beautiful than I could have imagined when it was completed. He is a perfectionist... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Marcello, following in the footsteps of his father, founded Marcello Riccio, located in the heart of Mayfair, London, where he carries forward a family legacy, shaped by skilled craftsmanship and the use of fine gemstones. Defined by our Italian heritage, each collection reflects a refined aesthetic, inherited and developed over generations. Discover our creations, offered through our collections and bespoke service, where each piece is meticulously handcrafted in-house and brought to life by our artisans. The passion for gemstones and jewellery has passed down from father to son, enabling strong sourcing of precious and semi-precious gemstones, giving us the range and the edge when supplying our customers with exclusive high-end quality goods. All our gemstones are ethically sourced, mostly in their rough form, directly from reputable mines and suppliers located worldwide, therefore we have full traceability of their provenance, making sure they are unearthed in alignment with ethical working conditions and environmentally responsible. Furthermore, as we know how destructive gold mining can be for the miners, their communities and environmentally, we continuously work to make sure all our metals are sourced from certified responsible mines. Ultimately, all jewellery go through a strict quality control to ensure our standards are always delivered. We offer gemstone certifications from the most reputable laboratories like GRS and GIA in addition to our complementary certificate of authenticity.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(86)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service…

Absolutely fantastic customer service from start to finish - the team were on hand to answer any questions I had, and to put my mind at ease. I enquired about an engagement ring, that would need to be ready within a few weeks notice - Marcello and the team were able to give me constant updates and ensured the ring was delivered, on time, for the big day.

Marcello Riccio exceeded my expectations in every way… workmanship, materials and customer service. I would be happy to recommend them to anyone.

I received my order a few months ago and have just gotten round to leaving a review!

Thanks again for everything,
Ross B

28 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional craftsmanship and truly outstanding customer service!

I cannot recommend Marcello Riccio highly enough. From the moment I placed my order, the entire experience was exceptional.

I ordered a pair of cufflinks for my wedding, and unfortunately, shortly after placing the order, I was informed that the design had unexpectedly sold out and needed to be produced. As my wedding was approaching (as I ordered the cufflinks kind of last minute…), the team went far beyond what I would normally expect from a company to help me receive them in time.

They stayed in close contact with their workshop, expedited the production, arranged a dedicated shipment, and continuously monitored the delivery. Throughout the entire process, the communication was excellent — professional, kind, responsive, and genuinely caring. It was very clear that they understood how important these cufflinks were to me and did everything they could to make it work.

And it did! The cufflinks arrived safely just in time. They also included a lovely card with their wishes for my wedding, which was such a thoughtful personal touch.

As for the cufflinks themselves — they are absolutely stunning. I already knew from the photographs that they would be beautiful, but seeing them in person, they exceeded even my expectations. The craftsmanship, details and overall design are simply breathtaking. They are exactly what I dreamed of wearing on such an important day.

I am incredibly grateful to the whole Marcello Riccio team. They truly went above and beyond for me, and I could not have asked for a better experience.

Beautiful craftsmanship, exceptional service, and a genuinely personal approach. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️

20 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Marcello Riccio fine jewellery has impressive craftsmanship

Marcello Riccio fine jewellery has impressive masterful craftsmanship. I placed my first two orders. I was ecstatic to receive them. They are both beautiful elegant and exquisite. What makes Marcello Riccio pieces unique is the knowledge that they were individually made for me. It took roughly slightly less than four weeks to receive the orders. They were worth the wait. I greatly appreciated their stellar customer service and open communication as I was kept of the progress every step of the way. Thank you for the joyful moments these pieces are bringing.

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We found THE engagement ring

She not only said yes, but we found THE engagement ring that we searched for months, with Marcello Riccio! Even though we worked over distance, Marcello and his Team were understanding and available, who have been open to our preferences to make adjustments. Even under unexpected circumstances out of control of both sides, they were extremely supportive for us to have the best proposal experience. Thank you!

31 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ruby, Pink Sapphire & Diamond Eternity Ring

I took delivery of my exceptionally beautiful coloured Eternity Ring today. Once again Marcello’s design and craftsmanship is truly wonderful. I am delighted with my purchase and recommend him to anyone seeking any individual piece of jewellery. I wouldn’t go anywhere else

11 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A second excellent experience with Marcello!

For my eightieth birthday, Marcello designed a special piece in Gem Silica--it might have been their first experience working with this amazing stone. The bar was set high, but Marcello easily reached it for this customer who expects perfection! Perfection it was! All promises were exceeded! Another jeweler who works daily with Gem Silica confirmed that my specimen is indeed PERFECTION! Thank you Marcello Riccio for another experience in "greatness" in shopping with you! You are the creator, the artisan, the friend!

10 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Communication is excellent from…

Communication is excellent from customer services. The products are also first rate and were extremely well received and delivered on time without any fuss. Would highly recommend. The set was stunning.

18 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

top class

Marcello Riccio London online store
Beautiful jewelry, excellently made, very noble and elegant - a feast for the eyes!
Malachite earrings in gold-plated silver, very beautiful, perfectly made, very elegant appearance and at the same time cool and modern.
Very pleasant email contact regarding,material processing, purchase and shipping - everything was great and perfect.
Marcello Riccio London highly recommended!
With kind regards, Gabi

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tanzanite 2.5ct & Diamond Halo WG Ring

So happy with my purchase of the 2.5ct Tanzanite and Diamond Ring. The color of the Tanzanite is beautiful and the stone is of high quality. Customer service was great, kept me up to date with the making of the ring and send photos of the finished product before sending all the way to Australia.

16 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ottima esperienza

L'anello in platino con la tormalina Paraiba certificata GIA è molto bello. La realizzazione è accurata.
Ammirevoli sono anche la precisione, la comunicazione gentilissima e costante durante tutta la lavorazione del gioiello e la velocità della spedizione, giunta a casa con un imballaggio perfetto e di ottimo gusto.
Consigliatissimo a chi desidera una pietra rara e di ottima qualità.
Grazie Marcello!
I suoi gioielli sono sempre belle tentazioni (anche con il gradito sconto da lei offerto).
Un caro saluto.

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

There needs to be more detail on stone…

Stunning beautiful products however items need to be shown on either digital model or an actual model so we can see every item modelled not just displayed. Beautiful items at amazing prices and really attentive team that go the extra mile!

2 de abril de 2024
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Respuesta de MARCELLO RICCIO®

Dear Miriam,

Thank you very much for your kind review!

We truly appreciate any feedback that may help us improving our service / product and we are pleased to inform you that we are currently working on a brand new website which will be launched as soon as possible in order to offer a better experience to our customers when ordering with us. However we have a strong customer service team and we respond promptly to any emails we receive in case you wish to have any further details on the item that you may be interested in.

Many thanks.

Valorada con 5 estrellas sobre 5

These folks were very flexible

These folks were very flexible, considerate and timely in their dealings with me concerning a Christmas gift for my wife. They also make beautiful jewelry which has become my wife’s favorite!

4 de enero de 2023
Valorada con 5 estrellas sobre 5

Outstanding service and attention to detail

I went to see Marcello who really gave us the personal touch.
Initially I was alone as I wanted a fabulous surprise for my wife's birthday. Of course I left it a bit late but Marcello went through everything with me fully explaining the differences in the special product I was buying.
Needless to say my wife was very surprised and delighted with what was bought and her smile said everything when she first saw what her gift actually was. Thank you Marcello I hope to shop with you again.

27 de julio de 2023
Opinión espontánea

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