Absolutely fantastic customer service from start to finish - the team were on hand to answer any questions I had, and to put my mind at ease. I enquired about an engagement ring, that would nee... Ver más
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Consulta las opiniones de los clientes
She not only said yes, but we found THE engagement ring that we searched for months, with Marcello Riccio! Even though we worked over distance, Marcello and his Team were understanding and available,... Ver más
L'anello in platino con la tormalina Paraiba certificata GIA è molto bello. La realizzazione è accurata. Ammirevoli sono anche la precisione, la comunicazione gentilissima e costante durante tut... Ver más
Having my very first piece of Jewellery made with Marcello was a wonderful experience. My Pendant looked so much more beautiful than I could have imagined when it was completed. He is a perfectionist... Ver más
Información sobre la empresa
Escrito por la empresa
Marcello, following in the footsteps of his father, founded Marcello Riccio, located in the heart of Mayfair, London, where he carries forward a family legacy, shaped by skilled craftsmanship and the use of fine gemstones. Defined by our Italian heritage, each collection reflects a refined aesthetic, inherited and developed over generations. Discover our creations, offered through our collections and bespoke service, where each piece is meticulously handcrafted in-house and brought to life by our artisans. The passion for gemstones and jewellery has passed down from father to son, enabling strong sourcing of precious and semi-precious gemstones, giving us the range and the edge when supplying our customers with exclusive high-end quality goods. All our gemstones are ethically sourced, mostly in their rough form, directly from reputable mines and suppliers located worldwide, therefore we have full traceability of their provenance, making sure they are unearthed in alignment with ethical working conditions and environmentally responsible. Furthermore, as we know how destructive gold mining can be for the miners, their communities and environmentally, we continuously work to make sure all our metals are sourced from certified responsible mines. Ultimately, all jewellery go through a strict quality control to ensure our standards are always delivered. We offer gemstone certifications from the most reputable laboratories like GRS and GIA in addition to our complementary certificate of authenticity.
Información de contacto
15 Stratton Street, W1J 8LQ, London, Reino Unido
- marcelloriccio.com
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Great communication
They were great about exchanging a pair of malachite hoops that were the wrong colour to go with an existing piece of jade jewellery I own. Unfortunately, while photographing that jade piece with a malachite hoop, the earring fell to the (wooden) floor and shattered. They were unable to take back the unshattered earring but did offer to make a new pair at a slightly discounted price. They did also to offer to remake a match for the shattered earring at a heavy discount but there was no point as it was the wrong colour to match my jade piece.
Wonderful company!
Wonderful company, excellent communication & stunning products. Thank you!
Broken emerald ring
Marcello repaired our broken emerald ring to get back to an excellent condition. Very pleased with it
Such a great experience
This was one of the best online purchases I've ever made. I was looking for cufflinks and studs for a gift, but couldn't find quite exactly what I wanted. I ran across Marcello's store in my search and what I saw was pretty close. I sent a message regarding possible customization and the response was fast and to the affirmative. The cufflinks and studs are absolutely beautiful, exactly as I'd hoped. And they arrived in time for a birthday trip myself and the recipient taking!
Thank you, Marcello Riccio!
They were so receptive of my questions, and patient with my wishes for the details, which were so incredibly specific. They may have groaned and rolled their eyes there (LOL), but you'd never know in their communication.
Coral Earrings I have found the staff at Marcello…
I have found the staff at Marcello Riccio very helpful online and by email, and very prompt in their replies and suggestions to overcome a mutual problem.
Especially when I messed up my Etsy account!!
Thank you so much
Maggie Murray
Perfect Earrings
Lovely website, easy to view.
I bought the Coral earrings and they are beautiful and perfect.
They are exactly as described on the website.
Great price and comes beautifully gift wrapped.
Arrived in time as stated on shipping.
Well recommended.
I Found, I Saw, I Ordered!
The ordering process was very easy. The photographs are great. I can't wait to receive the cufflinks!
I am quite pleased with my previous…
I am quite pleased with my previous order! The jewel demonstrates high quality and now I make a new order.
The delay of delivery perhaps is the result of the transport crisis all over Europe.🙂
Wonderful customer service
Wonderful customer service, i felt bad asking so many questions regarding the making of my ring, however, nothing was to much trouble and they couldn’t of been more helpful! The ring itself was of outstanding quality and design and I would not hesitate to continue to recommend this fantastic company!
thank you for everything
Emma and Gavin
Beautiful Pieces and Great Prices
Easy to navigate and pay for items on site. I got a beautiful ring for my wife for our 25th anniversary. Highly recommended.
Beautiful Earrings
A great experience with Marcello Riccio Jewellery! I have a gorgeous pair of lapis and diamond earrings...the customer service was amazing...I was offered my own choice of stones from about 7 pairs, feedback and advice was promptly given where needed and the resulting earrings are beautifully made and look and feel great on! Have already received many compliments and am planning my next purchase! Thank you.
Francesca was excellent to deal with…
Francesca was excellent to deal with and very helpful. The quality of the jewelry stones and workmanship is really exceptional.
excellent product (ring) great…
excellent product (ring) great communication, could not have been easier or better, thanks to all involved
I reccommend without reservation
Superb quality and service.
Delighted with my ring. Unusual design and finely crafted. A perfect fit. I desperately wanted it in time for a family event and every effort was made to fulfil this. For which I am most grateful.
Very pleased. Would definitely use again 😊
I came across Marcello on Etsy. I decided to purchase a diamond script ring from them and was more than pleased with the result. The diamonds are super sparkly and the ring itself, has a good weight to it. The price was very reasonable compared to other jewellers who were charging a lot more. They offer layaway which makes it even more affordable. Nicely packaged with a 10% discount code thrown in for further purchases. Highly recommend 😊👍
I can’t speak highly enough of my…
I can’t speak highly enough of my experience with Marcello Riccio. Francesca was so helpful in answering all of my questions before I went ahead with the purchase and I was even able to change the metal of my ring from white gold to platinum, at a very reasonable cost. The ring was engraved with my chosen text so delicately and the packaging made the final piece a joy to open. This was a very personal and special piece for me to buy and I’m so glad how it has turned out - absolutely perfect! Two massive thumbs up from me.
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