The product was excellent. I have used before & makes a real difference. The reason for deduction in stars( which would have been zero) was the delivery Company DX just left the product in full view a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Superb product ( foot file ), extremely sturdy, has great effect on hard skin. Order processed very quickly & delivered packaged well. Would pay a little extra for a good cover for storage, & definit... Ver más
La empresa ha respondido
My nails were brittle,flaky and splitting so I purchased Dabbs nail strengthener.Have been using it for several months now and my nails are in really good condition.I can safely grow them longer and... Ver más
La empresa ha respondido
My72 year old toe nails were not looking beach ready so invested in the laser nail product. I have been using the clip on laser for a month and is is making a huge difference! My nails are a healthy p... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Margaret Dabbs London is the globally recognised brand that fuses together the best of medical science and podiatry, with the best of beauty to produce a unique and unrivalled range of effective, results-driven, credible yet luxurious clinic treatments and retail products for Feet, Hands, and Legs.
Información de contacto
33 Duke Street, W1U 1JY, London, Reino Unido
- 02074869273
- office@margaretdabbs.co.uk
- margaretdabbs.co.uk
4,4
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Look at all the orders you sent out and…
Look at all the orders you sent out and main one is getting somebody to sort your wrong order out try three times about my wrong order this problem I had should not have taken so long I am very undecided about ordering again really put me off
29 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Angela,
Thank you for taking the time to share your feedback. We are very sorry to hear that you received the wrong order and that resolving the issue took far longer than it should have. We completely understand how frustrating this must have been, particularly after having to contact us several times.
This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience and disappointment this caused. Your comments have been noted and will be shared with the relevant teams so we can review both our fulfilment process and the way customer enquiries are handled.
We genuinely hope you will consider giving us another opportunity in the future so that we can provide the level of service you should always expect from Margaret Dabbs London.
Kind regards,
Margaret Dabbs London
Great product and very speedy delivery
27 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Jenny,
Thank you for your lovely review. We are delighted to hear that you are pleased with your purchase and that your order arrived so quickly. It is wonderful to know that both our products and our service met your expectations.
We hope you continue to enjoy your purchase, and if you are looking to discover more favourites, our award winning hand, foot, leg and nail care collections can be explored at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
I received a email from DX express…
I received a email from DX express saying that my parcel has been delivered on Jun 8th.
But I have not received any parcel from DX express. I also note that the postcode shown on the DX express email is not my address. so I sent an email to Margaret Dabbs on Jun 9th to figure out this matter, but no response.
I ordered it on May 25, it is been 3 weeks, no parcel and nor feedback.
28 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Sherry Fang,
Thank you for taking the time to leave your review.
We are very sorry to hear that you had not received your order and that you had not received a response to your email. We completely understand how frustrating this must have been, particularly after waiting several weeks.
The discrepancy you mentioned regarding the postcode on the courier notification was also concerning, and we sincerely apologise for the inconvenience this caused.
We are pleased that we have now been able to resolve this matter for you. Once again, we sincerely apologise for the inconvenience caused and thank you very much for your patience and understanding while we worked to sort everything out.
Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.
Kind regards,
Margaret Dabbs London
Nail clippers
Extremely sharp which is what I needed unfortunately very small and difficult to handle.
28 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Benfleet cleaner,
Thank you for taking the time to share your feedback. We are pleased to hear that you found the nail clippers exceptionally sharp, although we are sorry that you found the size made them difficult to handle.
We appreciate that comfort and ease of use are important, and your comments will be shared with our product team as valuable feedback for future development.
If you are looking for another addition to your nail care routine, our Crystal Nail File is ideal for shaping and smoothing nails with precision while helping to prevent splitting. You can explore our nail care collection at https://www.margaretdabbs.co.uk.
Thank you again for your honest feedback.
Kind regards,
Margaret Dabbs London
Respuesta de Margaret Dabbs London
Dear Sonia,
Thank you for your feedback. We are very sorry to hear that the product has not delivered the results you were hoping for.
As we are not sure which product you have been using, it is difficult to offer specific advice. Our Customer Service team would be delighted to help ensure you are using the product correctly and recommend an alternative if another treatment would be better suited to your needs.
Please do get in touch with us, as we would very much like to help you achieve the best possible results. You can also explore our full range of hand, foot, leg and nail care products at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
Great products
Great products. The best hand cream I’ve tried. Great service too. Would highly recommend
13 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Rosemary,
Thank you so much for your wonderful review. We are delighted to hear that our Hand Cream is the best you have tried and that you have also been pleased with the service you received. Your recommendation means a great deal to us.
To complement your Hand Cream, we recommend our Nail and Cuticle Serum, which helps keep nails and cuticles beautifully nourished while enhancing your daily hand care routine. You can explore our hand care collection at https://www.margaretdabbs.co.uk.
Thank you again for your kind words and continued support.
Kind regards,
Margaret Dabbs London
Respuesta de Margaret Dabbs London
Dear Ann Watson,
Thank you for your wonderful review. We are delighted to hear that your latest experience has been every bit as positive as your previous ones and that our products continue to deliver the results you expect.
Your continued loyalty means so much to us. We look forward to welcoming you back again soon and hope you continue to enjoy exploring our collection at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
Respuesta de Margaret Dabbs London
Dear Susan Longmire,
Thank you for your lovely review. We are delighted to hear that you have been pleased with both our offers and the speed of delivery. It is always wonderful to know that the overall experience has been such a positive one.
We hope you continue to enjoy your products, and we look forward to welcoming you back again soon. You can explore our full range of hand, foot, leg and nail care at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
Great response from the company when…
Great response from the company when the courier failed to deliver my purchase quick response and their intervention meant the parcel was eventually delivered
26 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Paul Patricia,
Thank you for your kind review. We are delighted to hear that our team was able to step in quickly and assist when the courier was unable to complete your delivery. Ensuring our customers receive their orders without unnecessary stress is very important to us, so it is wonderful to know our intervention helped resolve the situation.
We hope you are now enjoying your purchase, and we look forward to welcoming you back again soon. You can explore our full range of hand, foot, leg and nail care at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
Great quality products
Great quality products. Good range to choose from. Speedy delivery. Very happy with my purchases and will definitely be back.
26 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Bettina Williams,
Thank you for your lovely review. We are so pleased to hear that you are enjoying our products and that you appreciate the range available. It is especially wonderful to know that your orders have consistently arrived quickly and that you are very happy with your purchases.
We truly value your continued support and look forward to welcoming you back again soon. You can explore more from our award winning hand, foot, leg and nail care collection at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
I absolutely love this product as it is…
I absolutely love this product as it is the only thing that soothes my feet.
26 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Heather,
Thank you so much for your wonderful review. We are delighted to hear that our product provides you with such soothing relief and has become an essential part of your foot care routine. It is always incredibly rewarding to know our formulations are making a real difference.
To enhance your comfort further, you may also enjoy our Intensive Treatment Foot Oil or Foot Hygiene Cream, both designed to nourish and support very dry or tired feet. You can explore the full range at https://www.margaretdabbs.co.uk.
Thank you again for sharing your experience.
Kind regards,
Margaret Dabbs London
I have bought your nail polish and hand…
I have bought your nail polish and hand cream a few times now and loved them so much ♥️ so when my friends birthday was coming up I thought why not get her some ,when I came to order them I found that there was a free foot cream with them so was well chuffed,my friend absolutely loves them and what a great birthday present ,I was worried I wouldn't get them on time but no problem there 😊
26 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Customer,
Thank you for your lovely review. We are delighted to hear that you have enjoyed both our nail polish and hand cream, and that they made such a well received birthday gift for your friend. It is also wonderful to know that our special offers helped make your purchase even more enjoyable.
We are very pleased that your order arrived in time and that everything went smoothly for such an important occasion.
To continue exploring gift ideas, you may like our beautifully curated hand and foot care sets, which make ideal presents for friends and family. You can discover more at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
I needed some replacement filing pads…
I needed some replacement filing pads for my heel file and was so pleased when they arrived. Clearly I had waited too long to change them! And I was surprised to see so many pads in the refill pack so now I know to change them more frequently.
26 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Mrs Macklen,
Thank you for your kind review. We are delighted to hear that your replacement filing pads arrived promptly and that you are pleased with the quantity provided in the refill pack. It is always helpful to know our customers are getting good value and ease of use from our products.
We hope you continue to enjoy your foot care routine, and you may also wish to explore our Intensive Hydrating Foot Lotion to keep your feet beautifully smooth and nourished. You can find these at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
Good quality products!
11 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Mrs Macklen,
Thank you for your kind review. We are delighted to hear that your replacement filing pads arrived promptly and that you are pleased with the quantity provided in the refill pack. It is always helpful to know our customers are getting good value and ease of use from our products.
We hope you continue to enjoy your foot care routine, and you may also wish to explore our Professional Foot File or Intensive Hydrating Foot Lotion to keep your feet beautifully smooth and nourished. You can find these at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
Terrible experience
Terrible experience. Twice now I have booked into the Margaret Dabbs clinic at Liberty for a medical pedicure a month prior to going on holiday to secure a slot in good time. Twice on the day I have had my appointment cancelled due to 'sickness' with literally a few hours notice, and no suitable alternative slot offered. DO NOT book if you want to be sure of an appointment prior to an event. The receptionist was hardly apologetic, and made a cursory attempt to find another appointment, which would have meant me travelling out of my way to other clinics on a different day, and during working hours.
It is a shame, as when I have successfully had an appointment the service has been great, but having been let down like this twice now I shall never again bother with the last minute pre holiday hassle which this clinic has given me.
8 de junio de 2026
Opinión espontánea
Respuesta de Margaret Dabbs London
Dear Gwyneth,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with your clinic appointments at Liberty and the frustration caused by the last minute cancellations. We completely understand how disappointing this must have been, particularly as you had planned in advance for an important occasion.
This is not the standard of service we aim to provide. While occasional unforeseen circumstances such as staff illness can occur, the level of communication and the lack of suitable alternative options you described clearly fell short of expectations, and we sincerely apologise.
Your comments regarding both the handling of your appointments and the customer service you received at reception have been noted and will be shared with the clinic management team for review. We take this very seriously and are committed to improving reliability and the patient experience.
We are pleased to hear that you have previously enjoyed your treatments, and we truly regret that this experience has affected your confidence in booking again.
Kind regards,
Margaret Dabbs London
Poor after sales service
I ordered for the first time and had a problem with my order, the packaging and a label were damaged. I have phoned and emailed repeatedly and keep getting a voice message when phoning and email when contacting customer services saying they will get back to me. I had one rude reply by email saying they would send out new packaging and that did not materialise. Good product very poor service on after sales.
14 de mayo de 2026
Opinión espontánea
Respuesta de Margaret Dabbs London
Dear D Butcher,
Thank you for taking the time to share your feedback. We are very sorry to hear that your first experience with us has been disappointing and that you have encountered issues with both your order and our after sales support.
We completely understand how frustrating it must be to receive damaged packaging and a label issue, and we are especially sorry that your attempts to contact us have not resulted in a timely and helpful resolution. This is not the standard of service we aim to provide and we apologise for the lack of follow up and for the response you felt was rude.
We would very much like the opportunity to put this right. If you have not already received a satisfactory resolution, please do contact our Customer Service team again with your order details so we can ensure replacements are sent and your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind regards,
Margaret Dabbs London
No order received & no response from customer service
I placed an order on May 17.
USPS still says they’re still awaiting receipt of the package from M Dabbs.
I wrote two emails last week, neither of which received a response. Very poor customer service!
Upon ordering, it said that I would receive my items within 5 to 7 business days. It has now been 14 business days.
17 de mayo de 2026
Opinión espontánea
Respuesta de Margaret Dabbs London
Dear D Butcher,
Thank you for taking the time to share your feedback. We are very sorry to hear that your first experience with us has been disappointing and that you have encountered issues with both your order and our after sales support.
We completely understand how frustrating it must be to receive damaged packaging and a label issue, and we are especially sorry that your attempts to contact us have not resulted in a timely and helpful resolution. This is not the standard of service we aim to provide and we apologise for the lack of follow up and for the response you felt was rude.
We would very much like the opportunity to put this right. If you have not already received a satisfactory resolution, please do contact our Customer Service team again with your order details so we can ensure replacements are sent and your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind regards,
Margaret Dabbs London
Very good all round.
22 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Customer,
Thank you for your review. We are pleased to hear that your overall experience was a positive one and that you were happy with our service and products.
We would love to welcome you back again soon and hope you continue to enjoy exploring our award winning hand, foot and nail care range at https://www.margaretdabbs.co.uk.
Kind regards,
Margaret Dabbs London
Customer Service
The customer service unfortunately is very poor, I have received a damaged item and am unable to use the product, I have contacted the customer service team in various ways with no response, such a shame as I was really keen to try this product and am now left with something unusable that I wouldn’t normally spend that amount of money on.
22 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Denise,
Thank you for taking the time to share your feedback. We are very sorry to hear that you received a damaged item and have not yet received a response from our Customer Service team despite your attempts to contact us. We completely understand how frustrating and disappointing this must be.
This is not the level of service we strive to provide, and we sincerely apologise for the inconvenience caused. We can confirm that we have now resolved the issue and we appreciate your patience in this matter.
Thank you for bringing this to our attention.
Kind regards,
Margaret Dabbs London
Despite numerous messages left on all 5…
Despite numerous messages left on all 5 customer service phone numbers, e mail to customer services over the past 2 weeks, I have yet to have any communication with your head office.
This reflects extremely poorly not just on me as a customer but on your company and staff who appear not to know "what's going on at head office".
This said, 5 stars to a staff member in your Glasgow branch who reacted to my previous 1 star review and allerted her senior colleague, Jasmin in your Marlebone branch (another 5 stars, thank you) who on behalf of your company resolved my issue within 24 hours.
Your reputation goes before you, but your customer service is appalling.
Perhaps Margaret would like to know.
20 de mayo de 2026
Respuesta de Margaret Dabbs London
Dear Jonathan Allan,
Thank you for taking the time to share your detailed feedback. We are very sorry to hear about the difficulties you experienced in trying to contact our Customer Service team and the lack of response over an extended period.
We are however very pleased to hear that members of our retail team were able to step in and resolve your issue so effectively, and we will ensure your kind comments regarding the Glasgow and Marylebone teams are shared with them.
That said, we are genuinely sorry that your experience with our head office communication fell far below expectations. Your feedback is extremely important and will be reviewed carefully so we can improve our responsiveness and coordination across teams.
We truly appreciate you bringing this to our attention and hope that despite your frustration, we may have the opportunity to provide you with a smoother experience in the future.
Kind regards,
Margaret Dabbs London
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.