Great variety of watches to choose from. The staff are amazing and very knowledgeable about their products. From a personal standpoint they are a company I’m building a relationship with and happy... Ver más
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Consulta las opiniones de los clientes
I order an Edge sculpture. I telephoned ahead to check if had it in stock and spoke to someone. They sent it from one of their stores. The sculpture arrived packaged well and in perfect condition. The... Ver más
Bought a Hamilton watch for my husbands 60th birthday, it's absolutely gorgeous, I'm hoping my husband will love too next week. Fabulous customer service & delivery from Market Cross Jewellers defin... Ver más
This company is so professional. They keep in touch from confirming an online order to notice of despatch and ongoing journey to the end. I never hesitate to use this wonderful service and shop.
Información sobre la empresa
Escrito por la empresa
Since the first store opened in 1980, Market Cross Jewellers has grown to be recognised as one of the biggest independent Jewellers in the UK with 12 stores across the North East of England.
Información de contacto
4,8
Excelente
892 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 60% de las opiniones negativas
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Great experience
Great experience! I bought a hard to find Swarovski ornament for a gift and the service was excellent-from ordering to next day delivery, which arrived on time and well packaged. The recipient loved the gift.
13 de febrero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Tracy,
Thank you for your lovely review!
It’s wonderful to know that your experience - from ordering to delivery - was smooth and enjoyable. We really appreciate your kind words and look forward to helping you with future gifts!
Best wishes,
The Market Cross Jewellers Team
Great service as always
Great service, fast and efficient and at an excellent price.
11 de febrero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Marc,
Thanks so much for leaving such a fantastic review! We are delighted that you had such a great experience.
We look forward to assisting you again in the future!
Great experience
I recently bought a 19 year old Planet Ocean on-line. The watch is in very good condition for the age and running well. Communication with the on-line team was quick and very helpful, the watch bracelet was resized and the watch dispatched as I had requested.
A really good experience.
18 de febrero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Steve,
Thank you for sharing your experience! We are delighted to hear that you had such a great experience.
We really appreciate your kind words. Enjoy your new timepiece, and we look forward to assisting you again in the future!
Best wishes,
The Market Cross Jewellers Team
Great Customer Service at Teeside Park
We recently required a chain repair and ring resizing and took both items to MCJ at Teeside Park. We received excellent service in a timely manner and the results of the repairs carried out were to a high standard and we were delighted. All the staff we came into contact with were very pleasant, professional and delivered excellent customer service. We would have no hesitation in using or recommending this branch again. Thank you
19 de febrero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Hugh,
Thank you for taking the time to share such a wonderful review. We are delighted to hear that you were pleased with your recent experience at our Teesside Park store, we will be sure to pass on your kind words to the team.
We truly appreciate your support and look forward to welcoming you back to Market Cross Jewellers again in the future.
Best wishes,
The Market Cross Jewellers Team
Fantastic, personal service once again
Fantastic, personal service — friendly, attentive, and truly made me feel valued. Highly recommend!
17 de febrero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Stephen,
Thank you so much for your kind words and for taking the time to leave us such a lovely review. We are delighted to hear that you had a fantastic experience. Providing friendly service is exactly what we strive for at Market Cross Jewellers.
Your recommendation truly means a lot to us, and we look forward to welcoming you again in the future.
Best wishes,
The Market Cross Jewellers Team
Fast delivery good price
Fast delivery good price . Nice watch and happy with purchase.
21 de enero de 2026
Opinión espontánea
Excellent service
Found the watch I wanted at a great price. Good communication, delivered promptly and no issues at all. Highly recommend, many thanks!
30 de enero de 2026
Opinión espontánea
A great buying experience from start to finish.
I recently purchased an Omega from the folk at Market Cross. I dealt with Adam and Ryan who were both fantastic, and answered my questions in a timely and polite manner. This is my second big purchase with them, and it was as seamless as the first time.
The watch I initially wanted was out of stock, but I was assured another could be reserved for me. As soon as it was available I paid and the watch was delivered the very next working day, in superb packaging, and of course in perfect condition.
If you're looking to expand your watch or jewellery collection, don't hesitate to deal with the team at Market Cross Jewellers.
29 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Jim,
Thanks for taking the time to leave such a positive, detailed review. We are delighted to hear that your second experience with Market Cross Jewellers was just as seamless as the first. Adam and Ryan will be especially pleased to know their support and communication made a difference - we will be sure to pass on your kind words to them.
Your trust and recommendation truly mean a lot to us, and we look forward to assisting you again in the future.
Best wishes,
The Market Cross Jewellers Team
Professional, Fast, Reliable
I had the absolute best experience with Market Cross Jewellers, I wanted a item that was out of stock and the customer service on the phone was able to locate the item for me, send me a purchase link and I was able to make a speedy payment and the item arrived next day. Super pleased and will definitely shop again.
21 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Mehul,
Thanks for leaving such a fab review.
We are delighted to hear that our team was able to help locate the item you were looking for and make the whole process quick and easy for you.
Your kind words really mean a lot to us, and we very much look forward to welcoming you back to Market Cross Jewellers again soon.
Hi I was looking everywhere for a seiko…
Hi I was looking everywhere for a seiko Prospex alpinist gmt with the black face and the only place who had it in stock was market cross Jewellers and it's an amazing watch and the service from market Cross was absolutely brilliant no problems at all it was first class plus a hand written note came with the watch 👍 the seiko is such a beautiful watch I have so many watches but I have been wearing the seiko non stop I definitely recommend it and I highly recommend MCJ to anyone who is looking for that special watch or jewellery 👍👍
20 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Shane,
Thank you so much for such a positive, detailed review! We are absolutely delighted to hear that you found the watch you were searching for and that you are enjoying it so much.
It’s also great to know our service met your expectations, your recommendation means a great deal to us. Thanks again for choosing Market Cross Jewellers, and we hope to help you find another special piece in the future!
Lovely charm for Nomination bracelet
Lovely charm for Nomination bracelet, great price and arrived so quickly. I Will definitely be buying again from this shop! Totally recommended.
17 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Laura,
Thanks so much for your wonderful review! It's great to know that your order arrived swiftly and safely and look forward to welcoming you back again soon.
Best wishes,
The Market Cross Jewellers Team
Excellent Service
Recently bought a Tudor Black Bay 54 Lagoon Blue from Market Cross, from initial enquiry to buying and receiving was excellent. So helpful I would not hesitate to buy from them again. Ryan was particularly helpful.
19 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Thank you very much for taking the time to leave such a kind review. It’s great to know that Ryan was able to be so helpful - we will be sure to pass on your kind words to him.
Your recommendation really means a lot to us, and we look forward to welcoming you back to Market Cross Jewellers in the future!
Good experience
Good experience, great price on a hard to find Swarovski crystal. Item was well packaged with quick delivery and good communication, very happy, many thanks.
31 de diciembre de 2025
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Tim,
Thanks for your lovely review! It’s especially nice to know our communication made a difference. Your kind feedback truly means a lot to the team.
We hope to welcome you back again soon!
Best wishes,
The Market Cross Jewellers Team
Speedy delivery
Easy to find what I wanted on the website. Fast delivery.
15 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Thank you for your kind feedback. We are delighted to hear that you found our website easy to use and that your order arrived quickly.
Providing a smooth online experience is really important to us, so it’s great to know we got it right.
We hope to welcome you back to Market Cross Jewellers again soon.
Excellent service and price
This website I found on a Google search. It was offering me a great price on the Swarovski item I was looking for . The company kept me up to date on the transaction and it was posted so promptly to me , by Royal Mail, guaranteed delivery. All so smooth with excellent communication. I’d certainly use them again.
11 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Thank you for taking the time to leave such a wonderful review!
It's great to know that you found us easily, were happy with the price, and that everything from communication to delivery went smoothly.
We look forward to welcoming you back again in the future!
Best wishes,
The Market Cross Jewellers
Excellent service
6 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Thank you for your kind feedback. We are delighted to hear that you were pleased with our service and truly appreciate you taking the time to leave a review.
We hope to welcome you back again soon!
Exceptional business
I don’t usually write reviews, but on this occasion I felt it was important to share my experience following the purchase of my new Omega SMP300 from Marketcross.
From the initial enquiry, the whole process was seamless, friendly, and professional, with exceptional service throughout. A big thank you to Matthew at the Middlesbrough store for his knowledge and support 🙏
The watch itself is absolutely stunning and has exceeded my expectations.
Highly recommended 👍
20 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi David,
Thank you for taking the time to share such a detailed review.
We are delighted to hear that your experience with us was seamless from start to finish and that your new Omega has exceeded your expectations.
A special thank you for your kind words about Matthew at our Middlesbrough store - we will be sure to pass them on.
Your recommendation means a great deal to us, and we hope you enjoy your watch for many years to come!
Best wishes,
The Market Cross Jewellers Team
Excellent service from start to finish
Excellent service from start to finish. Slight delay in sending the items out but I was upgraded to next day delivery free of charge. Very pleased with the items purchased would happily shop with Market Cross Jewellers again.
5 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Crystal,
Thank you for your kind review and for your understanding regarding the slight delay.
We are pleased that we could resolve this with upgraded delivery and that you were happy with your purchase.
Your support is greatly appreciated, and we look forward to welcoming you back to Market Cross Jewellers again in the future.
always a good company to deal with
always a good company to deal with. prompt efficient service and delivery.
10 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Jean,
Thank you for your continued support and kind feedback. We truly appreciate your custom and look forward to assisting you again in the future.
Best Wishes,
The Market Cross Jewellers Team
Ordered some Swarovski online
Ordered some Swarovski online
Was very easy to order.
Arrived with no damage
Quick delivery
5 star service
1 de enero de 2026
Opinión espontánea
Respuesta de Market Cross Jewellers
Hi Claire,
Thank you for such a fantastic 5-star review!
We are so pleased to hear that ordering through our website was easy and that your order arrived quickly and in perfect condition.
We truly appreciate your support and hope to welcome you back again soon.
Warm wishes,
The Market Cross Jewellers Team
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