Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

WHITE out of date chocolates, dark chocolate got on flavour, looked liked they've been frozen, very little chocolate filled with cheap fondant & synthetic flavouring, Worst chocolates ever tasted, the... Ver más

Valorada con 5 estrellas sobre 5

I have absolutely no idea where the negatives have come from. This company's chocolates are up there with the best. The cruel negative comments are either commercial sabotage or malicious and expe... Ver más

Valorada con 5 estrellas sobre 5

Every time I've ordered from Martin's their service has been great. Dispatch has usually been the same/following day and delivery has always been very quick (I know this probably depends on the time o... Ver más

Valorada con 1 estrellas sobre 5

I was gutted to have bought several boxes of these chocolates for Easter gifts thinking I was buying a premium brand as a treat for my family. If only I had read the ingredients first! High sugar is... Ver más

Información sobre la empresa

  1. Tienda de chocolate
  2. Tienda de chucherías
  3. Chocolate artesanal
  4. Fábrica de chocolate
  5. Tienda de golosinas

Información proporcionada por diversas fuentes externas

Martin's Chocolatier offer an unrivalled selection of handmade chocolates sourced from a wide range of artisan chocolatier's from the UK and Belgium.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Received as a present

Received as a present. A lot of nut and praline in the box. Not keen on the 3 that look like brains. The peanut one was also very odd looking. So enjoyed about 4 out of 14. A shame

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have absolutely no idea where the…

I have absolutely no idea where the negatives have come from. This company's chocolates are up there with the best.
The cruel negative comments are either commercial sabotage or malicious and expecting financial gain.
I trust this company to produce amazing chocolates.
Well done guys ! 👍

14 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best chocolates out there

Not sure where all the negative reviews have come from, because these are probably the best chocolates out there - the 'fabulously fruity' ones are particularly divine! I can only imagine that the negative reviews are perhaps written by people with less educated tastes, who have a preference for the cheaper dog chocolate produced these days by the big corporate brands

20 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

GROTESQUE & NON REFUNDABLE

WHITE out of date chocolates, dark chocolate got on flavour, looked liked they've been frozen, very little chocolate filled with cheap fondant & synthetic flavouring, Worst chocolates ever tasted, they won't let you return & refuse refund which is against trading standards!!!!!! DON'T WASTE YOUR MONEY

11 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed an order in 2021

Placed an order in 2021. Received a newsletter subscription email in 2025 saying "If you didn't subscribe to this list or you're not sure why you received this email, you can delete it. You will not be subscribed if you don't click on the link above." I did not click on the link. I was still added to their mailing list. Received no response when I emailed to question this.

4 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed with the Martin's…

Very disappointed with the Martin's chocolates, with sell by date of 5/2025 which appears to be at the end of their shelf life. Chocolate are not fresh and taste old and hard. Very disappointed with the product and will not buy again.

26 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect every time!

Every time I've ordered from Martin's their service has been great. Dispatch has usually been the same/following day and delivery has always been very quick (I know this probably depends on the time of year/where you are located though). The chocolates are unique and interesting flavours, I really enjoyed the chocolate planets in particular. When I've bought chocolates from them for others they always go down well as gifts. It's great that they use traceable and sustainable cocoa as well as that's important to me when buying from companies.

15 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Marc du Champagne Truffles ever !!!…

My husband bought me a large expensive box of Marc du champagne truffles.
They were awful, & like no champagne truffles I’ve ever had before.
There was hardly any ‘truffle’ & a thick dark chocolate disc in the centre.
To say I was disappointed is an understatement.
I wish my husband had seen the reviews before he ordered them.

25 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful quality

Cannot comment on delivery and service as this was a gift for Christmas, but those chocolates are truly awful ! Tasteless, loaded with sugar and fats, the usual mid range supermarket ones taste better.

27 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had these chocolates bought for xmas

Had these chocolates bought for xmas, ate one chocolate and pulled a piece of plastic out of my mouth, I was planning on buying some dessert collection, after reading the reviews and nearly swallowing plastic I shall not be bothering.

29 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality.

My wife bought me the Liqueurs advent calendar and the quality was excellent. Great selection of liqueurs and I really taste the alcohol. Will buy again next year.

1 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total disappointment

These chocolates were a gift for my birthday, bought with the best of intentions. But... The look and taste of them is cheap. The taste you might get from a cheap box of chocs from a discount shop. Really disappointed. Nothing higher end about these I'm afraid.
This is my opinion only of course.

19 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased their chocolates from…Amazon

I purchased their chocolates from Amazon . My disabled wife found 2 pieces of PLASTIC in her mouth after eating one . I complained and they said “ I presume you had eaten most of the chocolates before you found the plastic “. There was in fact 11 unconsumed chocolates! It doesn’t matter how many were eaten there concern should be the 2 pieces of PLASTIC !

30 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have purchased these chocolates a…

I have purchased these chocolates a couple of time last year and they really are amazing quality and taste compared to similar of the shelf more common brands,
I recently purchased some via Amazon (again) however this time they were damaged during delivery, I contacted Martins direct and they sorted and replied immediately and after sending a pic of the delivered chocs they sent out a replacement all done within the week, even though not their fault. Excellent product and customer service, cannot fault and will buy again with confidence.
The presentation and taste of these are excellent and make the perfect gift

25 de julio de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más