Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

WHITE out of date chocolates, dark chocolate got on flavour, looked liked they've been frozen, very little chocolate filled with cheap fondant & synthetic flavouring, Worst chocolates ever tasted, the... Ver más

Valorada con 5 estrellas sobre 5

I have absolutely no idea where the negatives have come from. This company's chocolates are up there with the best. The cruel negative comments are either commercial sabotage or malicious and expe... Ver más

Valorada con 5 estrellas sobre 5

Every time I've ordered from Martin's their service has been great. Dispatch has usually been the same/following day and delivery has always been very quick (I know this probably depends on the time o... Ver más

Valorada con 1 estrellas sobre 5

I was gutted to have bought several boxes of these chocolates for Easter gifts thinking I was buying a premium brand as a treat for my family. If only I had read the ingredients first! High sugar is... Ver más

Información sobre la empresa

  1. Tienda de chocolate
  2. Tienda de chucherías
  3. Chocolate artesanal
  4. Fábrica de chocolate
  5. Tienda de golosinas

Información proporcionada por diversas fuentes externas

Martin's Chocolatier offer an unrivalled selection of handmade chocolates sourced from a wide range of artisan chocolatier's from the UK and Belgium.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,2

Todas las opiniones

(43)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Chocolates given as a gift

Chocolates given as a gift, quite good quality, not quite Hotel Chocolate but I'm not reviewing them.
Presentation excellent,
Taste good, after taste acceptable, would I buy some, possibly but as we have access to discounted Hotel Chocolate, doubtful.

22 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Full of seed oils and sugar

I was gutted to have bought several boxes of these chocolates for Easter gifts thinking I was buying a premium brand as a treat for my family. If only I had read the ingredients first! High sugar is bad enough but to include palm oil, sunflower oil and rapeseed in an expensive brand is just down right criminal - I might just as well have bought other high street brands. You have just poisoned my family and I feel one guilty Mum!

31 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought martins Easter bunny pack.

Bought martins Easter bunny pack.
It cost 27.95.
Cheap nasty waxed chocolate, the same kind you find in children's 30p packs in newsagents.
You are essentially buying the shapes, not taste or quality.
The amount you get is frankly laughable for the price, the chocolates are in a deep tray but are painfully thin .
My advice, buy 4 Mars bars, you'll get so much more for your money.

29 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The BEST unique chocolates

Im really shocked to have come on here to see all these negative reviews. My husband got me a box of these chocolates through Amazon and it’s been the best chocolate i have ever had. Each chocolate is unique and amazing in a beautiful box. I was so impressed by all the unique flavours and the appearance. It is truly luxury chocolate. I will definitely be asking for these chocolates again as a gift option.

10 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful company - I would never buy from them again!

Absolutely dreadful response to a complaint I submitted due to my husband choking on a piece of sharp plastic within one of the chocolates he had purchased for me for Valentine’s Day. The response to my complaint was condescending, evasive and told me to contact Environmental Health as they were certain my version of events, which are absolutely true and accurate, would not have occurred in their opinion. They washed their hands of any issue blaming the chocolates being imported from Belgium?!… This is hardly the luxury brand they sell themselves as & I will be taking this matter much further.

5 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Terrible …

Terrible …. I ordered 2 boxes of chocolates only received 1 box tried to contact them via email , live chat , and phone call and nothing customer service none existent it’s a good job I paid through Clearpay as I had to reach out to them for my refund which they sorted for me .ive never had a response why I never received the second box of chocolates what I ordered so I won’t be ordering nothing again

23 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Robbing

Charged me £30 for one tub of chocolate shavings. Said they would refund part of my order as the other 2 larger tubs were "out of stock". 2 weeks on and I haven't received a thing and also have had no reply to my email to customer service. Avoid at all costs, disgusting.

3 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Spoke to someone called Phillip who was…

Spoke to someone called Phillip who was very kind and helpful....and gave me a free gift to make up for paying postage....but when parcel turned up,the 'gift card' I paid £2 for was just a plain white sticky label...not impressed! 4 stars is for Phillip

14 de noviembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

The perfect gift for any occasion

The perfect gift for any occasion. Beautifully packaged, and a lovely treat for my anniversary.
My only criticism is that I wish that there were more in the box, as my children couldn't keep there hands off.

14 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Myself & my partner decided against…

Myself & my partner decided against buying Easter eggs this year as I'm not really a chocolate person so decided to treat ourselves to a box of good quality chocolates,although I'm not a fan of chocolate & thought we'd try something different & we was very pleasantly surprised...they are different flavours in a excellent way & we will most definitely be ordering more in the future,makes a excellent gift for family & friends so thank you & we can't understand the bad reviews,more for those that appreciate that something special 😊

9 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rip Off Easter Eggs - AVOID

I thought ld give them a go and what complete rip off do NOT buy! Ordered “LARGE” egg, it’s clearly “SMALL” lm unable to add photos but take my word for its it’s small and below average, alongside the tray of 9 tiny average to poor chocolates that came with it l could have bought 5 Thornton Easter Eggs with Chocolates for the same price in Tesco AVOIDED postage and saved a load of money, however l was looking for something if a high quality at over £20! This is NOT Hotel Chocolat, feel like a mug mass produced cheap chocolate dressed up on web site in to be sumthin it ain’t, more fool me for not reading TP reviews 1st.

4 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service non existent

Chocolate is yummy, unfortunately the customer service is non existent. A box that states 30 chocolates only contains 26... and the box was sealed! Poor response from company via Amazon and then nothing!

7 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic chocolates

Fantastic chocolates, really enjoyed all the fruity flavours. Don't know why people are slating them but far better than thorntans by a mile. Worth the cost.

26 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad appearance, bland taste

The chocolates were packaged completely differently to the photos, I bought them as a gift but luckily checked them before wrapping them. The taste and quality is poor, I wanted to try a British chocolate brand but will be going back to Belgium chocolates for now.

15 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

The most disgusting chocolates ever

The most disgusting, cheap tasting chocolates I have ever eaten. I had to quickly eat a piece of fruit to cleanse my mouth, as I could not bear the after-taste. I can't imagine why these are sold as being some kind of gourmet item, as I have truly never tasted any chocolates quite as nasty as these. Never again. So glad I didn't buy them as a gift, as the recipient would be so disappointed.

15 de noviembre de 2022
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más