Hayley really listened to me about the type of holiday, my anxiety, and what we wanted and our budget Then delivered a dream holiday. The clear presentation with images and script was exactly what... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Can not believe I made an enquiry 2 days ago and I’m now booked on a trip of a lifetime!! Thanks to Christians help. He came back to me with exactly what I asked for very quickly and efficiently!... Ver más
La empresa ha respondido
Brilliant holiday that suited what I wanted! Had an issue on the trip (due to strike action where I was travelling) and they answered quickly to help and sorted the issue for me no stress. All the hot... Ver más
La empresa ha respondido
My holiday was an “bucket list” adventure - to travel to and around Switzerland by train including the Glacer and Bernina Express. Every aspect of my dealings with Marvellous Escapes was perfect from... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We specialise in crafting unforgettable rail holidays tailored to your every requirement. As holders of our own ATOL licence and proud members of Protected Trust Services (PTS), we provide robust financial protection through our secure trust account—offering complete peace of mind as you embark on your dream rail holiday. With over 200 trusted suppliers at our disposal, we ensure that every element of your journey is meticulously planned and flawlessly executed. At Marvellous Escapes, we pride ourselves on delivering expert, independent, and personalised service. Our team of dedicated travel designers is committed to providing unbiased advice tailored to your specific preferences and needs. Whether you're dreaming of exploring the majestic Swiss Alps or indulging in the romance of an Italy rail tour, we're here to turn your vision into reality.
Información de contacto
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- 020 3764 2445
- hello@marvellousescapes.co.uk
- marvellousescapes.com
Bespoke Personalised Trip
One day after initial contact - ME phoned to get more details & then within 24 hours I received a wonderful , unique & highly personalised itinerary.
A twixmas/New Year extravaganza - which was good value for money - so much more than a package holiday!
18 de enero de 2026
Respuesta de Marvellous Escapes
Thank you so much for your fantastic review! We’re delighted you loved how quickly your personalised itinerary came together, and what a perfect way to celebrate Twixmas and New Year. We’re so pleased it felt great value and truly bespoke. Wishing you an amazing trip!
Best Wishes,
The Marvellous Escapes Team
Just booked a holiday with Marvellous…
Just booked a holiday with Marvellous Escapes and I must say Hayley was very helpful and efficient. She has been extremely thorough and communicative every step of the way.
15 de enero de 2026
Respuesta de Marvellous Escapes
Thank you for your lovely review! We’re so pleased to hear that Hayley was helpful, efficient, and kept you well informed throughout. She’ll be delighted to read this. Wishing you a fantastic holiday ahead!
Best Wishes,
The Marvellous Escapes Team
Marvellous Escapes Is Our No1 Go Too
Marvellous Escapes is our go to travel company every time. They offer fast, friendly professional service, nothing is too much trouble for them. This time I needed to contact them out of hours and Paul responded straight away and resolved the issue immediately. An issue which was not of their making I might add.
We highly recommend Marvellous Escapes
2 de enero de 2026
Respuesta de Marvellous Escapes
Thank you so much for your continued trust and for such a generous review. We’re delighted to be your go-to travel company! Paul will be especially pleased to hear your kind words, and we’re glad the issue could be resolved quickly for you.
Best Regards,
The Marvellous Escapes Team
This happens only once in a lifetime.
We haven't been on a trip in six years due to the limitations of the educational timetable. I was concerned about planning a journey with the number of transfers and departures involved in our northern lights train adventure. However, my travel designer, Laurie, was incredibly friendly, supportive, and helpful. She listened to our preferences and dislikes, and she crafted an amazing once-in-a-lifetime holiday for us. The beautiful hotels and the scenic views from the train ride will leave us speechless. We can't wait for our holiday, and we can't thank her enough! 🫶
17 de enero de 2026
Respuesta de Marvellous Escapes
Thank you so much for sharing such a heartfelt review! Laurie will be thrilled to know she helped create such a special once-in-a-lifetime adventure.
Best Wishes.
The Marvellous Escapes Team
How friendly the staff was and helpful…
How friendly the staff was and helpful and accommadting
10 de enero de 2026
Respuesta de Marvellous Escapes
Thank you for your lovely feedback! We’re so pleased to hear you found our team friendly, helpful, and accommodating. It truly means a lot to us.
Best Wishes,
The Marvellous Escapes Team
Thank you Olivia!
Having provided Olivia with only the broadest of outlines she planned a truly exciting bespoke Italian adventure which includes desired travel arrangements, accommodation and excursions. We are looking forward to enjoying a holiday which is as much fun as was the planning!
6 de enero de 2026
Respuesta de Marvellous Escapes
Thank you so much for your kind words! We’re delighted to hear how much you enjoyed the planning process with Olivia, she loved bringing your Italian adventure to life. We hope the trip itself is every bit as exciting as the journey of planning it.
Best Regards,
The Marvellous Escapes Team
Great service.
Danielle was brilliant in sorting out everything for our trip to Switzerland from booking the flights, accommodation and rail ticket seats.
Any preferences or budget was taken in to consideration before bookings were made.
By emailing the itinerary in a smart guide, with photos and links, it made it easy to see what the holiday included.
She remains available for any further questions.
A 24/7 contact is also available whilst on the trip for peace of mind.
7 de enero de 2026
Respuesta de Marvellous Escapes
Thank you so much for your lovely review! We’re delighted you had such a great experience and that Danielle could help create the perfect Swiss itinerary for you.
Best Wishes,
The Marvellous Escapes Team
Brilliant personal service.
All my many questions answered. Hayley was great,informative and guided me through my itinerary. Very much a personal service!
Looking forward to my trip
6 de enero de 2026
Respuesta de Marvellous Escapes
Thank you so much for your lovely feedback! We’re delighted to hear Hayley was able to guide you through your itinerary and answer all your questions. We love providing a personal service, and we’re sure you’ll have a fantastic trip – we can’t wait to hear all about it!
Best Wishes,
The Marvellous Escapes Team
The staff were absolutely amazing
The staff were absolutely amazing, with me every step of the way!
12 de diciembre de 2025
Opinión espontánea
Respuesta de Marvellous Escapes
Thank you so much for your kind words! We’re thrilled to hear you felt supported every step of the way – that’s exactly what we aim for. We really appreciate you taking the time to leave a review.
Best Wishes,
The Marvellous Escapes Team
Everything Sorted for You
I contacted marvellous escapes with the slimmiest of ideas of what I wanted to do. Danielle and Paul were excellent; they guided me through all the destinations I wanted to see and sorted everything out. They made it all very, very easy and very, very smooth.
31 de diciembre de 2025
Respuesta de Marvellous Escapes
Thank you so much for your lovely review! We’re delighted that Danielle and Paul could guide you through your ideas and turn them into a smooth, stress-free trip. That’s exactly what we’re here for – making travel easy and enjoyable. We hope you have a fantastic time and look forward to helping you again in the future!
Best Wishes,
The Marvellous Escapes Team
Respuesta de Marvellous Escapes
Thank you for your kind feedback! We’re so pleased you found our service personal, knowledgeable and friendly, that’s exactly what we strive for. We really appreciate you taking the time to leave a review and hope to help you again soon.
Best Wishes,
The Marvellous Escapes Team
Marvellous Escapes staff were courteous…
Marvellous Escapes staff were courteous and worked quickly to offer a good solution that meet my requirements
23 de diciembre de 2025
Respuesta de Marvellous Escapes
Thank you for taking the time to share your experience. We’re pleased our team could work quickly and find the right holiday for you.
Best Wishes,
The Marvellous Escapes Team
Fantastic response from Danielle.
Fantastic response from Danielle.
Danielle's proposal exactly matched the brief...so we booked immediately
22 de diciembre de 2025
Respuesta de Marvellous Escapes
Thanks so much for the lovely feedback! We’re thrilled Danielle’s proposal hit the mark and that you felt confident booking straight away.
Best Wishes,.
The Marvellous Escapes Team
Satisfied customer
They were friendly helpful and patient. ,sorted holiday and dealt with every detail for me. They are easily contacted if you have any queries and give an instant reply.
15 de diciembre de 2025
Respuesta de Marvellous Escapes
Thank you so much for your kind words. We’re delighted you were happy with the service and that everything was taken care of for you. It was a pleasure helping with your Swiss Rail Holiday.
Best Wishes,
The Marvellous Escapes Team
Marvellous Escapes just made my day!
Travel Designer Danielle has good knowledge about all aspects of travel and listened to what I was looking for and came up with a great itinerary. Although the holiday won't be form some time yet, she also gave me time to think and come back to her. Her colleague who took a message from me was also very helpful. We also received an online brochure which was very helpful too.
16 de diciembre de 2025
Respuesta de Marvellous Escapes
Thank you so much for this lovely review. We’re thrilled to hear Danielle was able to create an itinerary that suited you so well and that you felt supported throughout the process.
Best Wishes,
The Marvellous Escapes Team
Fantastic trip
Marvelous Escapes and Hayley were brilliant all the way from start to finish on our holiday to Switzerland.
The train trips and all the hotels were special and i would thoroughly recommend them. The company, and Hayley especially, were professional and a pleasure to speak to on all occasions and i would like to thank them for that. I look forward to using Marvelous Escapes again without any hesitation.
7 de diciembre de 2025
Opinión espontánea
Respuesta de Marvellous Escapes
Thank you for such a wonderful review. We’re delighted to hear you had a fantastic trip to Switzerland and that Hayley made the experience so enjoyable from start to finish. It’s great to know the trains and hotels were special, and we truly appreciate your recommendation. We’d be thrilled to help you plan another Marvellous Escape in the future.
Best Wishes,
The Marvellous Escapes Team
Respuesta de Marvellous Escapes
Thank you for your feedback. We’re pleased to hear you found the advice helpful and the service responsive. We really appreciate you taking the time to share your experience with Marvellous Escapes.
Best Wishes,
The Marvellous Escapes Team
Excellent travel service.
It was so easy to book this holiday through Marvellous Escapes. The person I dealt with was very helpful, responsive and contacted me exactly when she said she would. Yes, you pay for such good service but you also get support and the holiday is tailored to meet your needs and budget. This is the first time I've used them but I wouldn't hesitate to recommend.
8 de diciembre de 2025
Respuesta de Marvellous Escapes
Thank you for such a thoughtful review. We’re delighted to hear how easy and reassuring you found the booking process, and that the tailored support and value of the service stood out. Your recommendation means a great deal to us.
Best Wishes,
The Marvellous Escapes Team
Snow Globe Dreams
The holiday created for me was perfect in every way. I wanted to go on the Bernina Express, and that is what they helped me achieve along with an absolutely amazing hotel experience in St.Moritz.
The team listened to what i wanted and created magic! The information provided was spot on, the seamless nature of the travel arrangements for all travel modes was perfect, and the support provided was just right.
I absolutely loved my holiday, it felt so magical and I am looking forward to booking another.
26 de noviembre de 2025
Opinión espontánea
Respuesta de Marvellous Escapes
We’re absolutely thrilled to hear that your Bernina Express adventure and stay in St. Moritz felt like snow-globe magic from start to finish.
Best Wishes,
The Marvellous Escapes Team
Laurie Bizouard was fabulous
Laurie Bizouard was fabulous. So helpful and patient with us as we took time to work out our trip.
1 de diciembre de 2025
Respuesta de Marvellous Escapes
Thank you so much for your lovely feedback! We’re delighted to hear that Laurie looked after you so well, her patience and care are exactly what we hope every traveller experiences.
Best Wishes,
The Marvellous Escapes Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.