The Matchmaking Company Opiniones 

443
•
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have had an amazing experience with the Matchmaking team. Michelle and Denise were very professional and personable. Michelle got to know me pretty well. She communicated with me on a consistent... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I don’t even know where to begin. I was convinced to drop a load of money because “the men they have invested as well and are quite serious about finding a quality match.” The matchmaker they assig... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was skeptical at first and anxious, but after speaking with Leighann, I am feeling hopeful again. She went above and beyond and made me feel heard, understood and answered all of my questions. I hav... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

So I paid 7,000 to this matchmaking company who promised 12 “ introductions “ a year. It’s now year 3 and I’ve had 4. A woman named Rachel has reached out to me 3 times in the past year. Told me she h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de contactos

Sobre The Matchmaking Company

Escrito por la empresa

Traditional dating is back in style for selective singles

At The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.

Here is what we offer our clients.

It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you.

  • Every Client has a Background Screening
  • Relationship-Minded Singles
  • No Wasted Time on Fake Profiles
  • Get Matched on Key Life Values
  • Years of Personal Matchmaking Success
  • Local Offices and Local Singles

Empower. Date. Find Love.

Our matchmakers are passionate about your success and it shows in all they do!

Our Company Values

Authenticity

Our teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.

Passion

We lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.

Professional

We are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.

Real People, Real Dates

Escrito por la empresa

We Are Committed to a Human Driven Process
We invest heavily in local offices and staff. Meet with a member of our team locally and discover how we can help you.
Local Offices
See why sincere singles trust us to be their dating partner to find lasting relationships in their area.
Get Matched to Quality Singles
We meet with every client and spend lots of time getting to know you. Not every single is qualified to join our service.
Private and Secure
Unlike dating apps and websites, when you join our service, your information is private.

Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,4

Todas las opiniones

(443)

165 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I have met a couple very special…

I have met a couple very special ladies! Even if they're not "forever" romantic friends...I hope they will stay friends

10 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Gary, thank you for sharing this! We’re so glad to hear you’ve met some very special ladies through the process. Even if every introduction isn’t “forever,” the friendships and meaningful connections along the way are such a valuable part of the journey. We’re excited to see where your path leads next!

Valorada con 5 estrellas sobre 5

The best way to date!!!!

It was so fabulous the way they gathered so much information about me. Very thorough.
They explained they did this with all customers.
No wonder they matched me with such good matches.
Many employees are helping throughout the process.
The background check was the best, not having to worry about that type of thing.
I’m a guy; but it is so important to ladies.

6 de agosto de 2025
Opinión espontánea
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Thank you, Scott, for sharing your experience! We’re so glad you’ve found the process to be thorough and reassuring. Our team works hard to gather meaningful details, provide thoughtful matches, and handle the background checks so you can feel confident and focus on enjoying the introductions. We’re excited to continue supporting you on your journey!

Valorada con 5 estrellas sobre 5

Great

Gina was friendly and got me set up fast

23 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Thank you, Cody! We’re so glad to hear that Gina was able to make the process smooth and friendly for you. We’re excited to have you on board and look forward to supporting you on your matchmaking journey!

Valorada con 5 estrellas sobre 5

Professional comfortable experience

My experience with match and Cindy was very professional. Cindy made it very comfortable and stress-free. I would definitely recommend this company and Cindy to anyone.

1 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Thank you, Gloria, for your kind words! We’re so glad to hear that Cindy made your experience feel professional, comfortable, and stress-free. Your recommendation means a lot, and we’re excited to continue supporting you on this journey!

Valorada con 5 estrellas sobre 5

LeighAnn P

LeighAnn P. Is a true Professional! She is a wonderful listener. I feel I can share any information with her, as she is wonderful at building trust.

22 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Thank you, Vincent, for sharing your kind words! We’re so glad to hear that LeighAnn has been such a supportive and trusted matchmaker for you. Her professionalism and ability to truly listen are what make her such a valued part of our team. We’re excited to continue this journey with you!

Valorada con 4 estrellas sobre 5

My matchmaking experience has been energetic & fun.

What makes my experience great is that it is fun and a happy meetup is next to certain since my matchmaking team does the preliminary work. From background check to financial status to actual 1st date advice my dating team has been accurate and helpful. I look forward to my next match

15 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Thank you, Susan! We’re so glad to hear that you’ve found the process fun and energetic. Our team works hard to make sure each introduction is thoughtful and safe, and it’s wonderful to know that the support and guidance are making your journey enjoyable. We can’t wait for you to experience your next match!

Valorada con 1 estrellas sobre 5

Abysmal

I signed up with Southwest Matchmakers (The Matchmaking Company) in mid-2022 after an uncomfortable high-pressure sales meeting with Ashlee. Despite my buyer’s remorse (over $6,000 later), I had high hopes and an open mind when I began my matchmaking journey. I can honestly say that after three years in this program, I would not, could not in good faith recommend this company to anyone. It has become very clear to me that there truly is no matchmaking involved in this company; it is purely the luck of the draw. I have repeatedly been matched not with individuals who meet my preferences, but with those who have just joined the program and are relatively in my age group. The pool is small; it is not sufficient to meet the hopes and desires of those who sign up for this service. I have met 11 people through this program over the past three years. Some (grown men, by the way) still lived with their parents, some were unemployed, some still did drugs recreationally… I was repeatedly matched with people who did not fit the age range, location, career type, or life goals that I desired. After a few matches, I began to dread receiving calls from Southwest Matchmakers, wondering what kind of person they were going to offer me next, what I would be settling for this time. I have been putting off writing this review despite my poor experiences, selfishly to avoid possible retaliation or to miss out on someone who COULD potentially be a match for me, but I cannot, in good conscience, stay quiet about this company anymore. Southwest Matchmakers is a great idea, in theory, and a true disappointment in reality.

21 de agosto de 2024
Opinión espontánea
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Respuesta de The Matchmaking Company

Logan, thank you for your honest feedback. We completely hear you on why you’re feeling frustrated, and your experience matters to us. Please know we’ve genuinely been working hard behind the scenes to find someone who’s a great fit. Matchmaking isn’t always immediate, as we’re working within the realities of timing and availability, but our goal is always to deliver quality introductions with real potential.

We’ve been taking your feedback from past introductions seriously, and it’s helping us fine-tune the search. We’d rather take the time to find someone we believe you’ll truly connect with, rather than introduce you to matches that don’t align.

We’ll continue to stay in touch with updates, and we truly appreciate your patience as we move forward. To ensure we’re fully aligned, your Matchmaker will be reaching out to update your profile and confirm we have everything needed to continue selecting thoughtful introductions.

Valorada con 5 estrellas sobre 5

Maya was amazing

Maya was amazing! I was nervous coming in and didn’t know what to expect but she really made me feel at ease.

18 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Carmen, thank you for sharing your experience! We’re so glad to hear that Maya helped you feel comfortable and at ease during your visit. Taking that first step can be nerve-wracking, and it means a lot to know that our team could make the process feel welcoming and positive. We’re excited to be part of your journey!

Valorada con 1 estrellas sobre 5

“Consider this your warning

“Consider this your warning: some lessons cost more than money.”
Thank God I didn’t hand over my credit card. The Matchmaking Company invited me in for an “intake session” that felt more like a sales pitch. The rep seemed friendly at first, praising my character and saying she was a great judge of people (bait). But when I asked about costs and said I wanted to research before committing, she snatched the brochure from my hands and rudely showed me the door.
Think about it: would you buy a car by giving your credit card first and asking questions later? Of course not. Any company that pushes you to pay before proving their value—and kicks you out for asking questions—is not worth your trust.
Afterward, I researched them myself: most reviews (around 85%) were negative. In the office, I only saw glowing five-star reviews. The truth seems carefully hidden—at least until they’ve charged your card.

17 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Hi John, thank you for sharing your perspective. We understand that visiting our office for an intake session can feel intense, and we want to clarify that our goal is always to provide full transparency about our matchmaking process. The session is meant to answer questions, explain our services in detail, and help prospective clients determine if our program aligns with their goals. We never require anyone to commit on the spot, and we encourage everyone to research and consider their options before making a decision. We appreciate your feedback and will continue working to make the intake experience as clear and comfortable as possible.

Valorada con 5 estrellas sobre 5

It took my almost one year to actually…

It took my almost one year to actually build up the courage to come in but now I’m happy I did. Maya gave me a warm greeting, was thorough with all the information and was very professional.

16 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Hi Nancy, thank you for sharing this! We’re so glad you finally took the step to come in, and even happier to hear that Maya made you feel welcomed and comfortable. Taking this leap can feel like a big decision, but you’re not alone and we’re here to support you every step of the way. Excited to be part of your journey!

Valorada con 5 estrellas sobre 5

Very helpful and compassionate

I've had quite a journey working with this company. Mine isn't over yet, but the people have been extremely helpful and compassionate and I've met many interesting people along the way. I have complete trust in the service. Highly recommended.

16 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Daniel, thank you for sharing your experience! We’re so glad to hear that your journey with us has been positive and that our team has been able to provide the support and compassion you deserve. Meeting new and interesting people along the way is such an important part of the process, and we’re honored to have earned your trust. We look forward to continuing this journey with you!

Valorada con 5 estrellas sobre 5

Better than expected

I was very nervous about coming to a matchmaking company because I havent dated in over two years but Maya made me feel very comfortable and answered all my questions thoroughly.

16 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Jeremy, thank you for sharing this! It’s completely normal to feel nervous getting back into dating after some time, and we’re so glad Maya was able to make you feel comfortable and supported. We’re excited to continue this journey with you and can’t wait to see what’s ahead!

Valorada con 5 estrellas sobre 5

Maya was very professional

Maya was very professional, helpful, and informative. She also worked within my means which I really appreciate. This is a very emotional process and she made me feel comfortable with everything we spoke about.

13 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Kristin, thank you for your kind words! We’re so glad to hear that Maya’s professionalism, empathy, and thoughtful approach helped you feel comfortable during such a personal process. We’re honored to be part of your journey and look forward to supporting you every step of the way.

Valorada con 5 estrellas sobre 5

Today's experience was Great

Today's experience was very good. It made me excited about the prospect of joining this program. Maya was very personable, and she was very pleasant to talk to. She knows her stuff!

12 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Christopher, we’re delighted to hear that you had a great experience today! It’s wonderful that your conversation with Maya left you feeling excited about the possibilities ahead. She’s not only personable, but also truly knowledgeable, and we’re thrilled that she made such a positive impression. Here’s to the journey ahead!

Valorada con 1 estrellas sobre 5

Negative 1 mil!

Finally update: 8/21/2025

After my last update, the company reached out yet again. This time, they offered me $1,000—but only if I signed an NDA and updated my review. In other words, they wanted me to lie or hide my true experience in exchange for money. I refused and responded that the only fair resolution would be a full refund. Immediately after, they withdrew their $1,000 offer and sent me a threatening email.

At this point, it is clear this company is more concerned with controlling their online reputation than actually providing the service people paid thousands of dollars for. Instead of accountability, they resort to intimidation and manipulation. This is not how an ethical business operates.

I am leaving this update so future customers know exactly what they are walking into. My experience has been nothing but dishonesty, pressure tactics, and threats.

———————————————————————

Update 2: 8/19/2025!

After leaving my initial review below, the company reached out to me directly and offered $300 worth of “personal dating coaching” if I updated or removed my review. This raises serious concerns about the authenticity of the reviews posted here, since customers are being incentivized to alter their feedback. Reviews should reflect genuine experiences—not be influenced by payments or offers. I believe it’s important for others considering this service to be aware of this practice.

———————————————————————

Negative 1 mil!

I signed up with this matchmaking company in October 2023 with high hopes of finding a meaningful connection—ideally, my soulmate. Unfortunately, this experience has been extremely disappointing and feels more like dealing with used car salespeople than professionals genuinely interested in helping people find love.

They made all kinds of promises just to get me to sign up and take my money, but none of them were fulfilled. I’ve had seven so-called “matches”—each one completely incompatible and nowhere near the criteria I clearly outlined from the beginning.

One match was recently divorced, still referring to his ex-wife as “his wife,” and openly shared that he was dealing with an addictive personality. While he claimed to be sober, he also casually talked about smoking weed at age 45—hardly the stable, emotionally available partner I asked for.

What’s worse, the company is unresponsive—they rarely answer phone calls or follow up with care or intention. It’s clear they’re not invested in actually helping their clients.

This has been a complete waste of time and money. I strongly advise others to think twice before signing up. What they sell is a fantasy—not a service based on truth, care, or integrity.

9 de octubre de 2024
Opinión espontánea
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Respuesta de The Matchmaking Company

Jessica, we regret to hear that your experience has not met your expectations. Our goal is always to help clients find meaningful, compatible connections, and every introduction is based on the preferences outlined at the start of membership. Matchmaking is a personalized process that evolves as we learn from each client’s feedback and refine future matches accordingly.

While we understand that not every introduction will be a perfect fit, we intend to approach each one with sincerity and care. We also want to ensure communication is timely, and we’ll review your account internally to address the responsiveness you’ve described.

We appreciate your feedback, as it helps us improve the service for all clients. Our team remains committed to supporting you in your search for the right match.

Valorada con 5 estrellas sobre 5

Maya was great

Maya was great! She took the time and effort with me. Explained everything thoroughly through the process.

9 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Jonathan, we’re so glad to hear Maya made such a great impression! She truly cares about giving each client the time and attention they deserve, and it’s wonderful to know you felt that effort. Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Maya was very thorough

Maya was very thorough. Incredible experience! ….. very detail oriented….

4 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Deedee, thank you for the kind words! We're so happy to hear you had an incredible experience and that Maya's thorough approach made a great impression. We'll be sure to pass along your appreciation to her. We're excited to continue supporting you on your journey!

Valorada con 5 estrellas sobre 5

Maya went above to help me today!

4 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Thank you so much for your kind words! We're thrilled to hear that Maya went above and beyond to assist you, she’s a valued member of our team, and your feedback means the world. We’ll be sure to share your appreciation with her!

Valorada con 1 estrellas sobre 5

The service quality is awful due to the…

The service quality is awful due to the lack of competition. There were no pricing rules in this company.
First, the receptionist was rude and unprofessional. She said that I could just go back to my own country to date if you were not happy with our rules here. And she assumed that I had ADHD just because I talked a lot due to stress. She said if you couldn't make a decision there were many other clients waiting. I would never choose this company if I had a second thought.
Second, they don't even provide photos of those guys. It's totally blind. Then why did you take some photos for me? What was the point?
Third, they didn't actually follow the standards you filled out to select the guys. They just want to get the things done and get the money from you quickly.
In conclusion, it's not worth the money you spend. You will find yourself in a very passive position once you sign the agreement. You will regret.

13 de julio de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service left you feeling disappointed and unheard. Your concerns are taken very seriously, and we want to address them with care and transparency.

First and foremost, the behavior you described from our receptionist is completely unacceptable and does not align with our values or expectations of professionalism. We are currently investigating this interaction internally to ensure accountability and prevent similar incidents from occurring in the future. Every client deserves to be treated with dignity and respect, always.

Regarding the structure of our matchmaking process, our service is designed to prioritize privacy and meaningful compatibility over aesthetics, which is why client photos are not shared during the matching process. However, we understand this approach may not be for everyone, and we regret if it was not clearly explained or aligned with your expectations.

As for matching criteria, we do take client preferences seriously and strive to introduce matches based on the information provided during intake. That said, we also aim to introduce individuals who may align with your core values, lifestyle, and relationship goals, even if not every preference is a perfect match. If you felt your preferences were overlooked, we sincerely apologize.

We never want any client to feel that they were rushed or undervalued, and we apologize that your experience felt that way. Your feedback helps us reflect and grow, and we genuinely appreciate the opportunity to hear your perspective.

Valorada con 5 estrellas sobre 5

Lerrer of recognition and appreciation for Janel

Janel, my matchmaker the go to representative has always been punctual in calling back to answer any questions

1 de agosto de 2025
Opinión espontánea
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Respuesta de The Matchmaking Company

Thank you, Joe, for your kind words and recognition of Janel! We're so pleased to hear that she’s been prompt, responsive, and attentive to your questions throughout your experience. Janel truly values the relationships she builds with her clients, and your appreciation means the world to her—and to all of us. We're glad to have you in the program and look forward to what's ahead on your matchmaking journey!

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