As of this writing, I have been a client for over 10 months and still have yet to go on any dates.

As others have mentioned, they simply give you a phone number, and you figure out the rest. THIS IS A BROKEN BUSINESS MODEL. They claim better curated matches and a more engaging experience than dating apps....but the same issues still exist as two women I matched with just ghosted me prior to even talking on the phone or meeting up. I asked the matchmaker why she thought the lady was a good fit for me and her response was "she's really pretty.",,, reflecting the level of compatibility analysis provided. We all know looks alone cannot sustain a long-lasting committed relationship. They will advise you to trust the process without clear communication or road markers on your journey.

Don't believe the hype of them having lots of people in their database waiting for you...if none of those people meet your criteria than it's a moot point. You may get paired up with matches simply to help burn up your matches to meet their obligations. They probably should not have taken me on as a client if they anticipate it would be difficult to match me. Yes they will offer trite reminders that dating can be arduous. We all know that..if it were easy than no one would need your services. But we are not getting any younger, and if you are expected to wait months - potentially years between matches, then it seems counter-productive to your mission statement. They may advise you to check in with your matchmaker to see what is happening.

But if you are paying top dollar as a client, then why do you need to remind them that you even exist?

I was skeptical at first but by the second meeting we started to relax and learn more about each other and on the third meeting we had a wonderful time and enjoyed ourselves.

My coach Nancy really takes the time to get to know me and understand me and my wants and needs!

Adi, was a wonderful person to work with. She worked really hard to find me my perfect match. She introduced me to Carol. I found out from our first couple of dates that she was a wonderful woman who had many things in common with me. We both placed our future match making on Happy hold. I know that I have found the woman for me. As our relationship grows I don’t think I will be needing any future introductions. Thank You Adi !

I give The Matchmaking Company and my Matchmaker AdiL a Five Star Review!!
From my first interview and phonecall I have received stellar professional help in finding
a compatable match. I have received an introduction to a wonderful man that has met all my criteria and am very happy to have met him!!

I think that this company is overpriced, and preys on single people who are wary of online dating - it is a scam. I paid $8K for 12 introductions, which is $660 per date, so I was expecting better matches than someone that I might meet online. In 6 months I have had 4 "introductions" (3 in person and 1 that didn't get past the initial phone call). 2 out of the 3 were at my age limit (65) and 1 was older. I also had one date that has a pending court date for a felony. I don't know about their background check process but I found it easily enough online. I realize that nothing is guaranteed, but there should be a way to cancel your contract and get a pro-rated refund (like any other service). The other issue that I wanted to point out is that you don't get a photo of your "blind date" unless you pay for the $20K package. I found this out after my first date; he had a photo of me, but I had no idea who I was meeting. I asked about cancelling a few times and was told that it isn't an option; however I can put my account on "hold". It doesn't say in the contract that I can't cancel my membership. When I tried to contact the corporate office via email, my email was forwarded to my matchmaker, who is the one that advised that I can't cancel or get a refund. I hope this review helps someone from making the same costly mistake that I did.

I signed up with The Matchmaking Company in Princeton, NJ in March 2025 and paid $3,000 for their services. Their materials state that introductions generally occur within 3–10 business days after processing.

I submitted all requested information promptly. By the 11th business day, no introduction had been made and no meaningful progress update was provided. Based on the stated timeframe, I requested cancellation and a refund.

After I requested cancellation, I was presented with a match. The proposed first meeting was described as a four‑hour fine dining dinner costing up to $150 per person. Based on the communication, I understood that I would be expected to cover at least half, if not the full expense. This did not align with what I had previously been told — that initial meetings are typically simple, such as coffee or lunch — so I was not comfortable proceeding.

In subsequent email communication, a company representative stated they would never introduce a client “to bait them” and offered to speak further. However, the company ultimately declined to issue a refund.

I disputed the charge with American Express and provided documentation. After review, American Express reversed the charge.

According to my credit report, the account was first reported to credit bureaus on December 12, 2025, and later updated on March 18, 2026. I formally dispute that I owe this balance, as I do not believe the agreed-upon timeline was met.

Prospective clients should carefully review the contract terms, understand the cancellation policy, and document all timelines.

This was my experience.

It was wonderful and informative

If I could give this company no stars I would! This company is fraudulent! They take people’s money, and then do not deliver what they promise. They prey on people’s loneliness, and “ suck” them in by pretending to offer a great service. Customer service is non existent. If you want to flush money down the drain, then they will help you do it! Taking a substantial amount of money from you while selling the promise of compatible matches that the company is unable to deliver raises serious concerns about exploitation and harassment!
In my opinion, this reflects a deeply misleading and exploitative business practice. They deliberately mislead clients and operate unethically and dishonestly, assuming that once a contract is signed, it gives them the right to take payment without delivering the promised services. The company’s responses to reviews appear to be automated and repeatedly reference vague “next steps,” yet those steps are never clearly defined. At this point, the only meaningful next steps would be either providing a genuinely compatible match that meets the stated criteria or issuing a refund. This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way.

I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.

After 3 hours of interview and committing to thousands of dollars, my first encounter was a disaster. The gentleman they matched me with did not meet my criteria in any way, shape, or form. No attraction whatsoever!

Do not use this company to meet your forever person because it won't happen. They are non compliant when it comes to meeting the criteria set forth and all they want to do is fulfill their obligation that you meet 3 separate people. They don't consider compatibility, attraction, personality, common interests. If they did, my very first match would have had some matchability, but all my first experience did for me was to be discouraged and not use them any further. They could not possibly prove to me they weren't just scamming me! I made it clear to Tracy what I was looking for. I even showed her photos of the type of guy I was looking for. I was totally ignored. They promise 3 dates and they deliver 3 dates that will not suit you whatsoever!

They don't approve or endorse massive age gap dating or dynamics. Which excludes guys like me that specifically seek this out.

They are so enthusiastic for my happiness! I am so excited to meet my first match, we are going skydiving for our first date! I am so looking forward to this adventure 😊

I really loved the way they curate the experience for you. I’m really excited to start the coaching experience to help me learn about my dating patterns and overall awareness!

Ladies!!! RUN! Not safe!!!and they don’t care!!!!
I had an extremely UNCOMFORTABLE, HARASSING and upsetting experience with this matchmaking company. After being harassed on a date arranged through their service, I reached out expecting concern, accountability, and support. Instead, my experience was completely dismissed.

Rather than taking the situation seriously, they minimized what happened and showed no regard for my safety or well-being. I was made to feel belittled, humiliated, and completely insignificant. What’s even more shocking is that they still expected me to continue my membership and pay in full, as if nothing had happened.

This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way.

I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.

Worst experience. Don't waste your money. Lost thousands of dollars and never had any one for me so they sent an Indian man who wanted an Indian woman (I am not Indian) and a biker who spent every weekend with the bikers and i do not. A man who lived in a room with his children who only left the house once a week!!!!!!!!!!

I was impressed with the company from my first meeting! They listened and were sincerely thinking of my well-being. I was given some coaching lessons for free and met a wonderful coach named Brittany. She was great! I learned so much from her about the dating process and also things about myself!

To Whom It May Concern:

It is my pleasure and privilege to write a review regarding Nancy Shea's amazing relationship coaching skills. Nancy is the consummate professional and has created a wonderful and positive influence on my dating life. She is a sensitive listener and extremely perceptive in identifying issues and concerns affecting relationships and provides excellent advice and insight on how to address and handle such issues and concerns. She acknowledges the positive attributes of loving relationships and helps understand hurdles and frustrations which can arise throughout the dating process. Nancy is always so kind, friendly and professional and is a true joy to work with and discuss relationship matters. Nancy has provided me with invaluable advice and opened my eyes to a better understanding of relationship interactions. There could not have been a better coach for me to work with and to establish an enjoyable and educational coaching relationship. I always look forward to our sessions and I have nothing but praise for Nancy.

Johnnie Marvel

What a pleasant experience getting connected with Angela at the matchmaking company. My aunt met her forever person with the company and I can’t wait to meet mine

Nancy had been vital in helping me to become a better me. Looking inward and being an easy person to open up to has been essential. Nancy has been this person for me.