I’m honestly obsessed with my custom doormat 😍 It’s such a small detail but it makes the entrance feel so personal and welcoming. I get so many compliments on it. The quality is brilliant and the des... Ver más
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An absolutely amazing product from a company that clearly cares about what they make & sell plus have a first rate customer service. The mats are amazing and contact with the owners is fast, friendly... Ver más
La empresa ha respondido
I have purchased 2 of these Mats in 2 sizes, they look great, are of good quality and very practical. Ordering process was simple and arrived quickly. 5 stars for me 😀
I’m extremely disappointed with my experience with Mattify. I placed an order 12 days ago and, immediately after ordering, I contacted customer service with a query, only to receive no response... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mattify is a UK doormat company, providing a stylish yet functional accessory for your home
Información de contacto
Reino Unido
- mattify.co.uk
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Obsessed!!
I’m honestly obsessed with my custom doormat 😍 It’s such a small detail but it makes the entrance feel so personal and welcoming. I get so many compliments on it. The quality is brilliant and the design came out exactly how I imagined. Thank you!
Great Mats and fab service
I have purchased 2 of these Mats in 2 sizes, they look great, are of good quality and very practical. Ordering process was simple and arrived quickly. 5 stars for me 😀
Brilliant quality mat without being…
Brilliant quality mat without being super expensive arrived quickly

Respuesta de Mattify
An absolutely amazing product from a…
An absolutely amazing product from a company that clearly cares about what they make & sell plus have a first rate customer service. The mats are amazing and contact with the owners is fast, friendly and go above & beyond to help.

Respuesta de Mattify
Loveee!!!
Just received my first mattify mat in the stripe vanilla and sand colour and I love it. Excellent quality, and made in the UK so even better. I have 2 teen boys and a man whos always out walking and it is saving my floors! I dont have to constantly mop now. Washes and hoovers beautifully. Arrived quickly too. A couple of days. Xx

Respuesta de Mattify
Non-existent customer service
I’m extremely disappointed with my experience with Mattify. I placed an order 12 days ago and, immediately after ordering, I contacted customer service with a query, only to receive no response at all.
Although I’ve since had a notification that the rug has been dispatched, the tracking notification just says “dispatched” which is really frustrating. I reached out to customer services again 3 days ago for an update and still haven’t had any reply.
The lack of communication is unacceptable. As a customer, you expect at the very least timely responses and basic transparency around your order. At this point, I have no idea where my purchase is or when it will arrive.
I would not recommend based on this experience.

Respuesta de Mattify
Mats aren't cut straight im afraid
Mats aren't cut straight im afraid . Definitely not worth the price . Disappointed after waiting such a long time.

Respuesta de Mattify
Good quality mat
Happy with it and customer service great after first was lost in mail
Item not delivered
Ordered a Matt on 1/12/25 and still not recieved the item. I have emailed twice and no response

Respuesta de Mattify
Funky new mat
Love our new mattify cimmamom square check i washed it soon as recived it i thought it eould be thicker bye social media post but i love it great local familly run buisness recomended on all my platforms and friends & familly love it too thank you suppourt local buisness
First item for our new home and looks…
First item for our new home and looks perfect at a large by-fold door: having a bigger runner really helps the aesthetic as well as the practicality!
I ordered two of the checkerboard…
I ordered two of the checkerboard Matt’s and I am in love with them. Perfect product great quality and washable. Cannot fault. Thank you so much
Absolutely love my mattify door mat.
Absolutely love my mattify door mat.
Super stylish designs, great quality, durable and excellent customer service.
We have two dogs so it gets very muddy - I’ve just washed it and it has come out brand new!
Quality and color were not what I…
Quality and color were not what I expected at all especially for the price. Returned and had to pay quite a bit to do that to make sure it arrived back safely. Have yet to be refunded.
Great mat and looks superb
Great mat and looks superb. Really does work in keeping my hall dry and clean
An issue with the delivery
An issue with the delivery , not the company’s fault but rather Royal Mail . Laura the CEO and founder of Mattify , sorted a replacement personally and had re delivered . Thought this was excellent customer service . Makes you confident in the business and also UK company . Very impressed
Amazing doormat-Exactly what I…
Amazing doormat-Exactly what I wanted-two tone-classic.
Really good value
Excellent quality mats
Excellent quality mats. So pleased with them I’ve purchased 3 on 3 separate occasions now. Not tried washing yet but confident they’ll wash well.
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