Maze Opiniones 

123
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really positive experience. I usually stick to the same companies when buying online, however I couldn’t find what I wanted elsewhere. Read the reviews which were positive and then ordered. Bought a p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service excellent with my enquiries, order & return of one item which was too big! So well done!! It’s been a tad too HOT to wear light cashmere jumper purchased so look forward to the Autu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Very pleased with my order, excellent quality and perfect fit. Will order from this company again. Highly recommended.

Valorada con 5 estrellas sobre 5

Really quick service, beautifully packaged and I loved the clothes, had to return one item out of four and that was just because it didn’t suit me, returns also dealt with efficiently. I will definite... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de ropa para mujeres

Escrito por la empresa

Thoughtful style for good living. Fashion & Home stores in Bristol. Family business, since 1985. As seen in The Guardian Top 20 Independent Boutiques.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(123)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic

Maze went completely above and beyond helping me to buy a coat which had gone out of stock. When my size was returned, they called me before putting it back on line so I had the chance to buy it. They even transferred the 10% discount I had used on line buying a larger version of the coat which didn’t fit. Really kind, efficient and friendly staff. Personalised note in the delivery also a lovely touch. Thank you Maze!

5 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressed!

By having what I wanted, when I wanted it these guys helped out. Can’t say more than that!
What made them even better, mind is the speed at which they handled the request. Order placed and less than 24 hours later, order received.

31 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The website is easy to use

The website is easy to use , plenty of choice of good quality clothing.I placed an order which arrived before the expected date.The packaging was pretty basic ( not in a box like Matches or Paul Smith ,but you are not paying their prices ) but functional.
Overall a pleasant experience shopping at Maze.
it may be useful to offer returning customer's a discount on their next order as they might place a next order sooner.

6 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just wanted to say I ordered 2 x Cire…

I just wanted to say I ordered 2 x Cire Trudon boxes of matches from your website via Trouva. They arrived so fast AND with a handwritten note. I was thrilled. What superb service and it really was such a lovely touch to read your note. THANK YOU. Great service. Small gestures can mean so much especially in these times. We can all be guilty of being quick to complain and slow to praise, however, great job from your Bristol store who I believe fulfilled the order. Keep safe and have a very Happy Christmas.

1 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good customer service with quick…

Really good customer service with quick response to any queries and fast posting of orders, all beautifully wrapped up. Will definitely keep following Maze and their beautiful clothing

29 de octubre de 2020
Opinión espontánea
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Respuesta de Maze

Hello Mareike,

Thank you so much for your kind review. We really appreciate your support and will continue to do our utmost when it comes to our customers as you are all so very important to us. I will pass your comments onto the rest of the team, who I'm sure will be overjoyed to hear your appreciation of all their efforts.

We look forward to you shopping with us again soon.

Warm wishes,

Mollie

Valorada con 5 estrellas sobre 5

I can't recommend this boutique enough

I can't recommend this boutique enough. Customer service is so important and is top of the agenda here. I ordered a Bellerose parka with confusing sizes and after an email chat, their advice was perfect. Lovely communication, rapid reply, great packaging and sent super quickly. I would definitely shop here again. Thank you Mollie!

24 de octubre de 2020
Opinión espontánea
Logotipo de Maze

Respuesta de Maze

Hello Hazel,

Thank you for your kind review, this is very much appreciated. We really do try our hardest to bring our customers the best possible service, so reviews like this are extremely important to us. Thank you for showing your continued support of our independent business, we look forward to you shopping with us again soon.

Best wishes,

Mollie

Valorada con 5 estrellas sobre 5

Fantastic online service

Ordered a dress online - delivery was quick, it was packed really well and had a lovely thank you note from Sarah at Maze

18 de septiembre de 2020
Opinión espontánea
Logotipo de Maze

Respuesta de Maze

Hello Liz,

Thank you so much for your lovely review, our customers support means everything to us. I will pass your comments onto the rest of the online team, I'm sure they will be over the moon to hear your appreciation for their packing efforts. We hope that you will shop with us again soon.

Kindest regards,

Mollie

Valorada con 1 estrellas sobre 5

Appalling attitude and terrible customer service

My partner had spent over £450 in their Bath branch on a new coat and pair of boots. Curious about the designer of the coat, we researched him at home. We found the exact same coat for half the price (£100 over the £200 we had paid in Maze) on the designers website. Giving Maze the benefit of the doubt, I presumed they had not bench marked their pricing yet. My partner went to return the coat and was told he could only be offered a credit note as he was (12 hours) over the return policy duration (14 days). When airing our disgust at the designer selling his coat at half the price - the gentleman simply said "we don't need to have sales". I wouldn't step foot in this shop again.

26 de octubre de 2015
Opinión espontánea

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