On top of a great gaming experience, what really stands out to me is the customer service team. The interactions Ive had with them has always been courteous and positive. A special thank you to Cree... Ver más
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Consulta las opiniones de los clientes
The Female staff unhelpful most of the time and stingy. You will get better customer service with the overnight guys and they give 25 free spins instead of 10. Over all without the staff. I like this... Ver más
La empresa ha respondido
Mbit has very fast cash outs no questions asked BOOM lands in your wallet. I've gotten some chunky wins here before. Their bonus system is plentiful, awesome, and more than fair.
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I can’t say much about this casino except out of all the crypto casinos I have played in over the last 8 years this is by far the best casino I have played in. Super fast payouts and customer service... Ver más
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Información sobre la empresa
Escrito por la empresa
Established in 2014, mBitcasino is one of the premier, leading online crypto casinos. mBitcasino is the go-to solution for Bitcoin gaming for a growing number of people all around the world, and that’s no coincidence – we have the latest, most advanced Bitcoin games available, an innovative online gaming platform, and a website designed to be user-friendly and easy to use. We strive to offer our players the best gaming experience, with numerous games to play and win, consistent bonuses, and a friendly staff oriented towards player satisfaction.
Información de contacto
4,3
Excelente
479 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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This is more than a trip to the Moon
This is more than a trip to the Moon. This is a safe and friendly environment and Ariana is a great support and is funny too! I recommend this over any other gaming experience.
19 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Love hearing that! Totally agree — Ariana has such a great personality and really makes the experience enjoyable. It’s nice to see a platform that combines fun, safety, and great support all in one place.
Respuesta de mBitcasino
Thank you for your feedback! We're glad you had a great chat experience and enjoyed the spins!
Good selection of games but many sites…
Good selection of games but many sites have a comparable selection. What separates mbit is the VIP hosting program and in particular, Madison. The service she has provided keeps Mbit my preferred place to gamble online for several years. Extremely attentive and keeps it fun with a personal touch and surprise bonuses. Highly recommend this site.
18 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you so much for your thoughtful review!
We’re glad that our VIP hosting program — especially Madison’s attentive and personal service — has made Mbit your preferred place to play over the years. Her care truly makes a difference and we appreciate your recognition.
Your loyalty and recommendation mean a lot to us, and we look forward to many more great moments together!
Customer service Representative Ariana…
Customer service Representative Ariana was awesome, Wow
17 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you so much! We're glad Ariana was such a great help. We'll be sure to pass along your kind words!
I've been playing here for years
I've been playing here for years. There costumer services is the best. Shot out to Freya she always makes my day. I've you get a chance for her to help you, you will see why i continue to play here.
14 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you for your continued support! We're so glad Freya made your day, and we'll be sure she hears your kind words!
These guys cheat
These guys cheat. The worse casino I have ever played on. Not worth spending a penny on this site
14 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
We're sorry to hear you feel this way. We take fairness and transparency very seriously, and we’d appreciate the opportunity to look into your experience further. Please feel free to reach out to our support team directly at support@mbitcasino.io with any details you can share, we’re here to help and would love the chance to assist you.
Real agents
I like that the customer service agent is a real person and they are able to help right away and all times of you day.
14 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you for your feedback! We’re glad to hear you appreciate our real, around-the-clock support, our team is always here to assist you whenever you need!
If at first you don’t succeed try to reach Kate
At first the representative (Caitlyn) told me there wasn’t anything they could do for me but me being the person that I am I wasn’t satisfied so I looked for a solution and when I couldn’t find one I decided to come back to ask for help and this time the second representative (Kate) immediately jumped in to help me out with an exemption. She was very kind and not so dismissive as her counterpart.
9 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thanks for sharing your experience! It’s great to hear that Kate was able to step in and help resolve your issue — that kind of support makes a big difference. It’s unfortunate that your first interaction wasn’t as positive, but I’m glad you didn’t give up and reached out again. Your feedback helps ensure more consistent service in the future!
My favorite on and off-line
I’ve been playing at at mBit Casino for many years and have tried my fair share of different online casinos, and mBit is by far the most reliable, trustworthy online casino. My favorite on and offline!!
1 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
We’re thrilled to hear that our casino has been your favorite for so many years! Thank you for your trust and support, it means a lot to us. We look forward to continuing to deliver the best experience for you!
Great customer care service and…
Great customer care service and exceptional bonuses
2 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you for your feedback! We're thrilled to hear you’re happy with our customer care and enjoying the bonuses. We’ll keep doing our best to give you an exceptional experience every time!
It’s my favorite online casino
It’s my favorite online casino. Tried many, this is my number one and has been for a few years.
2 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you so much for your kind words and continued support! We’re truly honored to be your number one choice and part of your casino journey over the years!
mBit is my one and only online casino!
I've tried many online casinos and mBit is pretty much the only one I still use, I've been a faithful player going on 2 years now. Huge game selection, fast and seamless deposits and withdrawals, and great customer service. Their community arcade on discord is amazing and sets them apart from all others also. They have daily quizzes where you can win free spins and perks! 10 out of 10!
1 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you so much for such amazing feedback!
We’re thrilled to hear that mBit has become your go-to casino for the past 2 years. It’s great to know you’re enjoying the huge game selection, fast deposits and withdrawals, and especially our community arcade on Discord. We put a lot of effort into creating a fun and engaging space, so your recognition means a lot.
ive been playing here for 4 years now…
ive been playing here for 4 years now its my favorite online casino. Ive had my disputes with the staff and thought about going elsewhere. Ariana in inpaticular has made it so I won't go anywhere else. She's by far the best.
1 de octubre de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you for sharing your experience and for being with us for 4 years, that means the world to us! We truly appreciate your honesty, and we’re glad that Ariana has made such a positive impact on your journey with us.
Where your gameplay feels fair!
There are lots of online casinos to choose from, but if you’ve looked into them at all, you’ll know that not all of them are legit. Some of them seem to punish you after you have a win and it seems like you can’t win again until you “pay them back,” you know what I mean. It seems like there’s all kinds of tricks for casinos to always come up at your expense. Don’t get me wrong, I understand that casinos are a business, and they want to make $, and your loss is their gain. That’s just how it is. Ok, so here’s the part where I tell you that I think MBit is as fair as you are gonna find! They have a wonderful customer service! Their withdrawals are lightning fast! They have great bonuses, and if any issues do arise, they genuinely care about resolving the situation right away. Can you ask for more than that? Oh and they have a great game selection, and unlike some other casinos out there, you don’t have to sell your first born to get to VIP status! They have bonuses, and fun, random perks for every level of play from beginner to VIP royalty- I’ve spent my fair share of time looking for an online casino that wasn’t just one big scam- and I think I found it! So, if you’re looking to try out an online casino or make a switch and escape the scandalous scam Casino you’re signed up with now; make the move to Mbit - were your gameplay feels fair ;)
27 de septiembre de 2025
Opinión espontánea
Respuesta de mBitcasino
Wow — thank you so much for taking the time to share such a detailed and thoughtful review! We truly appreciate your honesty and insight into the online casino world, and we’re honored that you’ve found a home with mBitcasino.
We know trust is everything, especially in this industry, so hearing that you feel we offer a fair, transparent, and rewarding experience means the world to us. From fast withdrawals and great bonuses to attentive customer service and a wide range of games — we work hard every day to make sure our players feel valued at every level.
Your shoutout to our VIP perks and the fairness of our platform is incredibly appreciated. We’re thrilled to have earned your trust, and we’re excited to keep delivering a fun and reliable experience every time you play.
Thanks again for being part of the mBit community — and here’s to many more exciting wins and great moments ahead!
Number one thief casino ever and…
Number one thief casino ever and they're closed my account took my money I give everything my documents. No okay I forgot that but they send me email I have money on my account why I don't come back. I have screenshots I go my representative they normally skip my chat and block me. This is mbit casino 😁😁😁😁🧐🧐🧐 be careful public.
27 de septiembre de 2025
Opinión espontánea
Respuesta de mBitcasino
Hi there, thank you for your feedback.
We're truly sorry to hear about your experience and would like to assure you that we take concerns like this very seriously. At mBitcasino, we strive to provide a secure and fair environment for all players, and we never close accounts or withhold funds without due process.
In this particular case, your account unfortunately did not pass our KYC (Know Your Customer) verification process. As a licensed and responsible operator, we are required to comply with strict verification standards to ensure the safety and integrity of our platform for all players.
We understand this process can be frustrating, especially if expectations around communication weren't met — and for that, we sincerely apologize.
Thank you again for your feedback.
KATE is the best!I’m absolutely surprised at how…
I’m absolutely surprised at how efficient MBits customer service is! Not only was my issue resolved it was resolved within a few minutes! Unlike all the other online casinos that can take literal weeks to get a response! Kate was nice, under standing and knew how to fix the issue. I’m new to this casino but so far I am impressed!
11 de septiembre de 2025
Opinión espontánea
Respuesta de mBitcasino
Hello, we are delighted to hear that Kate has left such a positive impact - she is truly a valuable member of our team. Her compassion, quick problem-solving skills, and commitment to assisting players like yourself are just a few of the many reasons why we feel fortunate to have her on our team. We are truly amazed that you are having a wonderful experience with us!
They are doing something bad with…
They are doing something bad with people. They telling people they don't have any KyC verification but they do whatever people win large amounts. And if people provide documents they giving lost of unusual reasons and they never give money people.and live support is badly bad ever they are not helping people just for showing up they have live support. Just tried of they doing with for that. I do provide my original document but you guys don't want to give me the money that's whay you guys are doing this unless things. I win $10000 you guys are grabbing the money because I deposit only $30 dollar. I did mor then 15 to 20 times contact with KyC ... But no body response and live chat shows me directly them so you guys wanna video record and screenshot what kind funny stuff mbit casino live support doing with me. Any way give me the money back I'll never open a account with mbit casino.
9 de septiembre de 2025
Opinión espontánea
Respuesta de mBitcasino
Dear Ismail bin Mohammed,
We would like to express our gratitude for taking the time to share your feedback with us. After thorough investigation of your account, it has come to our attention that you have utilized multiple accounts to exploit our bonus offer, a violation that is strictly prohibited and clearly stated in our Terms and Conditions.
Furthermore, we have discovered that you have submitted tempered documents when requested. In light of these findings, we kindly request that any further correspondence regarding this matter be directed to kyc@mbitcasino.io.
We appreciate your understanding in this matter.
One of if not THE BEST
Easy to sign up. Minimal kyc. Email verification. Easy to play Easy to win. And most importantly, ease of withdrawal. No issues with up to 15k in crypto with drawn in one day. Average win 2-4k never an issue withdrawing. 30 mins to 45 mins max. Typically 15 mins to account . Excellent referral program and fantastic customer service. Definitely recommend checking them out.
29 de agosto de 2025
Opinión espontánea
Respuesta de mBitcasino
Thank you so much for the amazing feedback! We're thrilled to hear you've had such a smooth and positive experience—from sign-up to gameplay to fast withdrawals. It's great to know our referral program and support team have met your expectations as well.
We truly appreciate your recommendation and look forward to continuing to provide you with the best service possible. Thanks again for being part of our community!
Not worth it
I screen record everything i play on mbit and i can assure you they are not quality games, they don't pay out, bonus is a joke. I have a lot of time and money into this and its all recorded. I can without a doubt say they have very low odds of winning and that's any given day. I hope to find a better and actually legit online experience. If you like to throw money away this is the site to do it at.
11 de agosto de 2025
Opinión espontánea
Respuesta de mBitcasino
Hi, thank you for taking the time to share your feedback. We’re sorry to hear you feel this way about our games and bonuses. We would like to assure you that all our games are provided by certified providers and operate under RNG (Random Number Generator) standards to ensure fair play and random results for every spin, at any time of the day.
We understand your concerns and would like to review your specific case, including the sessions you mentioned. Could you please provide us with your registered email address, or alternatively, join us on our live chat? This will allow us to check your account activity and address your concerns in detail.
Your experience matters to us, and we’d like the opportunity to investigate and assist you directly.
They cheating man
They cheating man . The whole time i been deposit and lose they dont said nothing . Today i win and i try to cash out they wont let me . They said my account under review . Why dont they do that when i lose
2 de agosto de 2025
Opinión espontánea
Respuesta de mBitcasino
Hi, please know that we take account reviews and withdrawal processes very seriously. Reviews are sometimes triggered automatically by our security systems as part of our commitment to compliance, fairness, and responsible gaming—for both winning and non-winning sessions. They are never intended as a form of punishment or delay, and we understand how concerning the timing may feel.
If your account is currently under review, we kindly ask for your patience and cooperation as our team works to complete the process as quickly as possible. We encourage you to reach out to our support team for updates or clarification at any time—we’re here to help.
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