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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, an... Ver más

Valorada con 4 estrellas sobre 5

I can't use the license I have just renewed and I have now missed a client deadline so not ideal. Please ask someone to contact me as I need to use sketch up tomorrow for my work. Thank you I hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

MC2 were helpful and understanding of the CIC status of my company not being a registered charity but that it still operates as a not for profit company. They provided access to software faster than e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!

La empresa ha respondido

Información sobre la empresa

  1. Tienda de software
  2. Tienda de accesorios para computadoras
  3. Empresa de diseño de modelos

Escrito por la empresa

Design software re-seller and training company located in London, we sell Sketchup Pro, Artlantis, Vectorworks, Visualisation, Piranesi


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Sketchup licence renewal

I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, and everything worked exactly as expected. I highly recommend this company for anyone looking for fast and trustworthy service!

18 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Extremely frustrating and unacceptable experience

I purchased the SketchUp Student Subscription from MC2 Design Ltd on March 31, 2025, and sent my student ID right after. Trimble emailed me saying I could start using the software, but when I logged in, it showed "No products yet."

I contacted Trimble support and confirmed I was using the correct email. They told me the issue was with the entitlement, and only my local reseller (MC2) could fix it.

Since then, I’ve called MC2 several times. First, they told me to reinstall the software — didn’t help. Then they told me to delete some files in the Registry Editor and restart — still didn’t work. After that, every time I call, it goes straight to voicemail and no one gets back to me.

It’s been over a week, and I still can’t use the software I paid for. I really need it for my study. This whole experience has been super frustrating and honestly unacceptable.

31 de marzo de 2025
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

We understand your frustration and apologize for the ongoing issues with your SketchUp educational subscription.

Regarding communication, and support we have helped you try and sort your issue out on several occasions. With all due respect you are not our only customer so when you call and reach voicemail, please leave a message with your details and a brief explanation of the issue. This will allow us to look into your case and get back to you as quickly as possible., but when you call and do not leave any messages, we are unable to help.

We have cancelled your subscription. As soon as Trimble confirms the cancellation, the refund will be issued.

Again, we apologize for any inconvenience this has caused.

Valorada con 2 estrellas sobre 5

We are still waiting for our order

We are still waiting for our order. We purchased Sketchup yesterday and still have not received access to it!

7 de febrero de 2025
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Hi there,
Please check your email inbox for a message confirming that your license order was processed and activated on the 6th.

Valorada con 5 estrellas sobre 5

Purchased renewal software in most…

Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!

3 de febrero de 2025
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valorada con 5 estrellas sobre 5

Easy and quick

Easy and quick. Was able to buy the right license and get up and running the same day.

15 de enero de 2025
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valorada con 5 estrellas sobre 5

Great experience

Everything went smooth and fast. Meeta was of great help through the process. Thanks to the MC2 Design I can now use the Sketchup. Great customer service and kindness. I will definitely renew my subscription with MC2 Design for my next four years of university.

15 de noviembre de 2024
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valorada con 5 estrellas sobre 5

They are always so helpful

They are always so helpful. Thank you

15 de noviembre de 2024
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valorada con 1 estrellas sobre 5

Terrible

Terrible, we purchased a not-for-profit sketchup licence and discovered the following year that, although money for the renewal was taken from our account, we didn't have a licence. When we contacted MC2 about this, they were awfully slow to respond initially and then they stopped responding even after chasing. Now the charity has lost out and has no easy recourse seven months later.

27 de agosto de 2024
Opinión espontánea
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Hi there,

Thank you for your feed back. We are sorry to hear that you have not had a good experience with us

Regarding your payment, please note that for automatic renewals, both the initial purchase and the auto-renew option need to be selected. In your case, the auto-renew option was not initially selected, so the renewal was not processed automatically.

As soon as you contacted us, we issued a refund for the renewal payment. Therefore, we are unsure about your comment about the charity losing out.

Valorada con 5 estrellas sobre 5
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valorada con 5 estrellas sobre 5

The company is reliable and delivery of…

The company is reliable and delivery of products were efficient and fast
Affordable price range

28 de diciembre de 2023
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valorada con 5 estrellas sobre 5

Meeta is lovely and always on hand to…

Meeta is lovely and always on hand to help with any problems.

29 de noviembre de 2023
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

Valorada con 5 estrellas sobre 5

Getting started with new software

Mc2 Design Ltd were extremely helpful and their support was first class.

29 de noviembre de 2023
Logotipo de MC2 Design Ltd

Respuesta de MC2 Design Ltd

Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.

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