I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, an... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
I can't use the license I have just renewed and I have now missed a client deadline so not ideal. Please ask someone to contact me as I need to use sketch up tomorrow for my work. Thank you I hav... Ver más
La empresa ha respondido
MC2 were helpful and understanding of the CIC status of my company not being a registered charity but that it still operates as a not for profit company. They provided access to software faster than e... Ver más
La empresa ha respondido
Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Design software re-seller and training company located in London, we sell Sketchup Pro, Artlantis, Vectorworks, Visualisation, Piranesi
Información de contacto
20-22 Wenlock Road, London, N1 7GU, London, Reino Unido
- 08004332117
- info@mc-2-design.com
- mc-2-design.com
Quick responses
27 de noviembre de 2023
I don't recommend this store
When purchasing software, they do not send any instructions - nothing at all, except confirmation of payment. They don't answer calls, they don't answer emails. I waited two days and ended up contacting the software developer's support team directly, who quickly helped me resolve the issue. I don't recommend this store
19 de noviembre de 2023
Respuesta de MC2 Design Ltd
Hi there,
We are sorry to hear that you have not had a good experience with us, however we have received no calls from you nor any emails? Please note a few customers have called the wrong MC2 Design, we are MC2 Design Ltd and not MC2 Design which is a totally different company and has no affiliation with us. If you don't call the right company we unfortunately cannot help you.
With all due respect, you ordered the license on a Sunday when our offices are closed, your order was processed on Monday which is standard practice and also stated on our website under shipping info as "SketchUp software license is issued as a download, you will receive your license within a couple of hours of payment being received. Please note that any licenses purchased after 17:00 and on weekends and public holidays will be processed the next working day."
Great service
28 de octubre de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Excellent service
Excellent service. Very helpful and reactive to any queries.
24 de agosto de 2023
Opinión espontánea
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Quick and responsive
29 de septiembre de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Helpful straightforward renewal of my…
Helpful straightforward renewal of my sketchup licence
31 de agosto de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
I can't use the license I have just…
I can't use the license I have just renewed and I have now missed a client deadline so not ideal. Please ask someone to contact me as I need to use sketch up tomorrow for my work. Thank you
I have upgraded this to 4 stars as I did get a swift resolution to my issue. However, I did have to wait over 24 hours from renewing the licence which is too long and down to an error at your end, not my due to my late renewal so your response is not entirely accurate. Anyway, many thanks for your resolving this.
5 de agosto de 2023
Respuesta de MC2 Design Ltd
We are sorry you had issues with logging into your license.
We send renewal reminders prior to the expiry date for this main reason so that you don’t have any downtime. We are always happy to help if you get in touch with us with any issues, as we did in this instance. We managed to sort your issue out within a few minutes of you contacting us.
With all due respect, you placed the order on Sunday when our office is shut, we processed your order first thing Monday, it was just a matter of allocating the license to the user, which is actually supposed to be done from within the user account, however we were happy to help solve the issue and hopefully we will not have the same issues in the future.
We appreciate and thank you for your updated review.
Fast and efficient
Fast and efficient. And let me know ahead of time that a SW renewal was needed
3 de agosto de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Great services and quick to reply
Very happy with MC2 Design's services. Very quick to respond and reliable company. I have been purchasing Sketchup Pro through this company and never had any issues.
4 de junio de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Great Support and slick delivery
The product was delivered quickly and efficiently with great technical support to get it up and running - particular thanks to Meeta!
16 de marzo de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Good service and prompt response to my…
Good service and prompt response to my questions.
28 de febrero de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Fast and efficient
I got the programme delivered to me within the hour of purchasing. Super fast and efficient staff.
24 de febrero de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Quick to respond to enquiries and very…
Quick to respond to enquiries and very helpful. Many thanks!
10 de febrero de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Straight forward and professionam
31 de enero de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
MC2 were helpful and understanding of…
MC2 were helpful and understanding of the CIC status of my company not being a registered charity but that it still operates as a not for profit company. They provided access to software faster than expected after very efficient communications instigated by them. Very happy, thanks a lot will use again if needs arise.
15 de enero de 2023
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
Excellent advice and guidance from Meeta
9 de diciembre de 2022
Respuesta de MC2 Design Ltd
Thank you so much for taking the time to leave us a positive review, we really appreciate it.
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