MD DIAMONDS AND JEWELLERS Opiniones 

220
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was trying to find a ring to match a lost engagement ring which was not easy and Omar was so helpful. There was a problem with the diamond I first chose and Omar upgraded it to a really beautiful s... Ver más

Valorada con 5 estrellas sobre 5

I was very stressed trying to find the right engagement ring, Omar helped me through the whole process and explained each and every detail to consider. He helped me get a ring three days before going... Ver más

Valorada con 5 estrellas sobre 5

Omar was simply wonderful in every way. He took time to explain how to get the best value out of a diamond, what he would do to help us reconstruct a ring we had inherited and have realistic timefr... Ver más

Valorada con 5 estrellas sobre 5

My partner needed to resize her Annoushka ring. Looked online and found MD Diamonds were close by (we live at City Island) and MD Diamonds are Canary Wharf. Met Omar who talked us through the process... Ver más

Información sobre la empresa

  1. Joyero

Escrito por la empresa

Founded in 2010, MD DIAMONDS has evolved the way consumers shop for fine jewellery online. Our innovative approach to the custom design process makes capturing the very essence of your love story a truly memorable one. We specialise in Certified diamonds and have experience in working with this precious stone. We believe that our expertly crafted custom jewellery that epitomise your style should be accessible to everyone....


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

220 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(220)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic high quality jeweler

I contacted Omar with a short notice request for a special gift and he over delivered to expectation. Do note he is an independent jeweler and this is not a retail store so you will need to make an appointment, he is very responsive over the phone and WhatsApp. I have no hesitation in recommending him for any type of gemstone or jewellery and am very likely to do business with him again someday in the future

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional experience

Exceptional experience. You can walk into your consultation with Omar not knowing anything about diamonds but after your consultation you’ll feel so reassured. He walks you through what would be best from what rough idea of a ring you have in mind. The whole journey of choosing a ring and the ring arriving is a very secure feeling with Omar. There were no delays with the ring arriving and he kept to his word. Amazing customer service skills, would definitely recommend to anyone thinking about buying a ring.

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best service and great advice

We recently got our wedding bands at MD diamonds. We initially came across MD diamonds only because our office was close to their Canary Wharf branch, but as it turns out we stumbled across a gem of a store. Omar was super helpful and very professional with his recommendations, and helped us find the perfect design. Im genuinely very touched at how kind and welcoming the service was, especially since our purchase was only for the bands. I would honestly recommend MD diamonds to anyone looking for a smooth and care-free experience.

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Resized wedding band

I took my wedding band to see if it could be resized as it was too tight for me. Omar’s communication throughout the process was fantastic and he was able to increase it by 3 sizes and I still can’t see where they added additional metal to the ring. Customer service is fantastic - I would recommend them to anyone

2 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing to deal with

I’ve had the pleasure of dealing with MD Diamonds on two occasions - first, to repair a piece of jewellery obtained from another vendor, and second, to commission a bespoke ring. Both times I found Omar to be extremely calm, accommodating and patient, and not once did he come across as pushy to make a quick sale.

His communication and responsiveness throughout the process was fantastic, and most importantly, his work is exceptionally well priced without any compromises. For the bespoke piece, the turnaround time was surprisingly quick (3 weeks from CAD to creation), as I am used to far longer lead times from other jewellers.

I would not hesitate to recommend Omar, and have already recommended him to people I know.

29 de agosto de 2024
Valorada con 5 estrellas sobre 5

Ring repair

Went in to get my engagement ring repaired as the band split. Omar was very honest and professional and did an amazing job fixing the ring. It looks better than before! Also really pleased with the quick turnaround. Would highly reccomend.

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer services and Jewellery

I want to say a massive thank you to MD Diamonds for such an amazing buying experience they provided, taking the time to explain what it is you buying so you have the understanding of the product. I highly recommend MD Diamonds for their services and high end jewellery.

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Customer Service

I recently had the pleasure of purchasing my graduation ring from MD Jewellers, and I couldn't be happier with the experience, thanks in large part to Omar and his exceptional customer service. I initially reached out to Omar via WhatsApp, where he patiently guided me through the various designs I was considering. I was a bit confused between two different styles, but Omar’s expertise and genuine care made the decision process much easier. He not only provided me with all the options I was interested in but also gave me a clear and competitive quote upfront.

When I went in for the consultation appointment, I was already feeling confident thanks to our prior communication. The in-person experience only solidified that. Omar took the time to walk me through each design in detail, ensuring I was completely satisfied with my choice. His attention to detail and commitment to customer satisfaction were truly impressive.

Overall, I left MD Jewellers with a beautiful graduation ring that I absolutely love, and a positive experience that I will always remember. If you're looking for top-notch service and quality jewellery, I highly recommend MD Jewellers, especially Omar, for his outstanding customer care.

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Don't bother going anywhere else!

My fiancé and I had less than two weeks to sort out our wedding bands and after visiting several jewellers and making a number of calls, we came across MD Diamonds. We spoke with Mr Omar and he arranged to see us the very next day. He paid attention to what we wanted meticulously, advised us, and assured us that he would sort everything for us on time. He even offered to resize my engagement ring which was a little too big.

All seemed a little too good to be true. However, he remained in contact with us and sure enough had the wedding bands ready within the week. Not only this...he resized one of them on the spot, as well as resizing my engagement ring there and then. An absolute pleasure to deal with.

We cannot thank him enough for the amazing service he provided us with, removing one of our greater anxieties leading up to our big day. I cannot stress this enough...whether you're in a rush or not, you'll be in great hands with MD Diamonds and Mr Omar! Thank you so much for everything.

(We also love the ring boxes so much)

17 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Could not recommend Omar more

I would fully recommend Omar to anyone looking to purchase an engagement ring. At the outset I met with several retailers, including someone recommended by a friend, but Omar was the obvious choice because of the time and care he took to explain everything clearly and thoroughly, whilst others assumed prior knowledge about the process. Throughout Omar was able to deliver exactly what was asked - nothing was too much trouble and he is incredibly responsive and helpful. We were difficult customers - we changed our minds several times and ended up with something completely bespoke with which we're delighted and wouldn't have been able to find without Omar's guidance and expertise. Despite our constant follow-ups and questions, we were never made to feel like we were being difficult or asking too much. We also found the prices to be more competitive than others. My experience was entirely positive thanks to Omar and am very thankful I found him.

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Literally the best service I could have wished for!

I was first struggling to find a jewellers because I needed a custom made ring within 3 weeks however after I come across MD JEWELLERS (Mr. OMAR) and had a conversation with him I was very assured I was at the right place and believe me he did NOT disappoint me on any way shape or form, i got the ring within 2 weeks and I would highly recommend anyone to use him! Thank you Mr. OMAR once again for such experience as it was my first time buying diamond.

10 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I arranged for my wife to have her…

I arranged for my wife to have her eternity ring refurbished by MD Diamonds and she met them at their office in Canary Wharf. From initial contact through to meeting and completing the work, she was really impressed. So much so, she left two other rings with them. All three diamond rings look like new, even though they haven’t had more than a quick clean in 20 years. She is delighted. To top it off, the price was very competitive, she was kept informed of progress throughout, and he then returned the rings to her by visiting at her office. Amazing 5 star service. Thank you.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Engagement ring

After reading excellent reviews from other customers recommending his services, I reached out to Omar to repair my engagement ring (bought elsewhere). He was quick to respond and extremely helpful throughout the entire process. The communication was excellent while he had my ring, and the repair was completed extremely quickly. I highly recommend Omar and look forward to seeing him again to select wedding bands for my partner and I.

28 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality and excellent service

Got our engagement rings and wedding bands from MD Diamonds and Jewellers. Quality is superb and customer service was top notch. It was a pleasure working with Omar and we got an excellent service from him and the whole crew. Will definitely recommend.

1 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service and amazing rings

I recently received the most exquisite engagement ring, and I am beyond thrilled to share my experience. From the moment I laid eyes on it, I knew it was a masterpiece. The ring features a dazzling, perfectly cut diamond that sparkles brilliantly from every angle. It is set in a delicate yet sturdy band that beautifully complements the stone, exuding both elegance and timeless charm.
The craftsmanship is impeccable; every detail has been meticulously thought out and executed with precision. The diamond’s clarity and brilliance are unparalleled, making it a true showstopper. The setting is both secure and sophisticated, without overwhelming the design.
The compliments are endless; friends, family, and even strangers can’t help but admire its beauty.
In addition to the stunning aesthetics, the service and experience from Omar were exceptional.
From the personalized consultation to the final presentation, every step was handled with care and professionalism. It was evident that creating the perfect ring was as important to them as it was to us.
If you are looking for a ring that embodies love, elegance, and superior quality, look no further. This engagement ring is a testament to exquisite design and timeless beauty. I couldn’t be happier with it and highly recommend it to anyone searching for that perfect symbol of love.

26 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic from start to finish

Meet Omar, who was fantastic from start to finish. Great communications, attentive and most importantly delivered the most amazing product.
Walked through all options with explanations of all diamond types and cuts. Spent a good 40 mins initially to decide on the best option and price. There were no hard sell or pressures and everything was based around my needs. Spent another 30 mins post production to walk through everything again and outline the after care services (3yrs part of the deal)
100% recommended and Omar deserves all the 5 stars he gets. If you need a ring, Omar
@ MD Diamonds is your man

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

you made my purchase the perfect

I was planning to buy a diamond ring (which was even going to be my first jewellery buy) for my Indian wedding varmala ceremony and based on all my google research knowledge, I finalized for a natural diamond solitaire ring with very specific requirement (size, shape, color, clarity, cut, band metal, gia certification and budget). With that expectation, we visited a few stores but couldn't get what we were actually looking for. While searching online for more places to visit, we found MD Diamonds and gave a ring on number available over website and Omar recieved the call. After describing our purpose, expectation, budget and urgency (as we had flight booked for India in next 6 days), we got the appointment for the very same day (even being 29th march i.e. Good friday). We visited his office in Canary wharf and discussed all our requirements, purpose etc. He listened to us and then shared his extensive knowledge in the field, how to make it special and personalized (engraving) and showed many of available diamonds which really helped us to streamline our requirement . We made an order to him and made the payment but we were sceptical on the timelines what if he doesn't complete the order by April 4 (as agreed). But all of our doubts vanished once he started sharing each and every updates regarding our order (like procuring the diamond, steps of makings) and as committed, We received our ring on April 4 and the ring was the perfect for us. Everyone back in India who witnessed the ring, they rated it elegant and perfect and specially engraving made it more special.

Thanks Omar and MD Diamonds for helping us to get the perfect ring and kudos to Omar's knowledge, work ethics, commitment. super-duper happy and satisfied with the service.

4 de abril de 2024
Opinión espontánea

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