I have been using the the Hyaluronic Acid Night C Complex to see if would help my dry skin and acne scars, and in just 2 months, I’ve seen great improvement. My face consistently feels moisturized and... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
MD GLAM is truly an exceptional skincare product! I’ve been using the Ultimate Anti-Aging Kit for almost 3 years now and each product has truly proven to be highly effective! No wonder, they are in hi... Ver más
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I have been using the deep cleansing pore and exfoliating enzyme combined for over 2 years now and I love how it feels in my skin. The products are not harsh and don’t leave my skin dry after use unli... Ver más
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The exfoliating cleanser comes out of the bottle like soupz It does a great job and my skin feels soft and amazing afterwards! Same with the pore cleanser! Both great products! Consistency of the prod... Ver más
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Información sobre la empresa
- Industria cosmética
- Fabricante de productos cosméticos
- Tienda de cosméticos
- Tienda de salud y belleza
- Farmacia
- Clínica dermatológica
Escrito por la empresa
MD GLAM exists to help customers realize their highest potential through enhanced confidence and personal empowerment through innovative, high-quality products created by the world-renowned plastic surgeon Dr. Cat. We believe in enlightened self-interest by respecting the individual. We believe it’s everyone’s right to pursue beauty, and personal improvement. We are fully dedicated to the customer, and by always seeking superiority and excellence in everything we undertake. We believe in competence – doing a really exceptional job. We simply don’t want to do anything without high quality. We are dedicated to quality and luxury; quality and luxury of products, quality of relationships, quality of communications, and quality of our promises. Quality and luxury in the way we deliver the products we offer. We are committed to the highest standards of ethics and integrity. Every woman deserves to feel beautiful and confident.
Información de contacto
Estados Unidos
- help@mdglam.com
- mdglam.com
5 stars
I love your product and haven't been able to purchase in awhile and my skin shows it. The night and day cream clears my blemishes and keeps my skin hydrated all night and all day. Wonderful products!
2 de septiembre de 2024
Respuesta de MD GLAM
Dear Patricia,
Thank you so much for your wonderful review! We're truly humbled by your support and delighted to hear that our night and day creams have helped clear your blemishes and keep your skin beautifully hydrated. Your kind words inspire us to continue delivering the best for our customers. We look forward to your next purchase and are here for you whenever you're ready!
Much love,
The MD GLAM Team
No response from company
I never received my product nor did I receive a response to my email.
5 de agosto de 2024
Respuesta de MD GLAM
Thank you for taking the time to share your feedback. We deeply apologize for the inconvenience this issue has caused. We value your feedback and want to ensure that it's addressed promptly. Our Customer Support Team has already initiated an email communication to discuss the issue and work towards a satisfactory resolution. We'd appreciate it if you could check your inbox for their message. Thank you for your patience, and rest assured that we're dedicated to making things right as soon as possible.
Respectfully,
The MD GLAM Support Team
The best product is the best for my ski
The product is the best for my ski ! I absolutely love it!!! ❤️
7 de agosto de 2024
Respuesta de MD GLAM
Dear Carrie Ann,
We're so glad our skincare is a perfect match for you! Thank you for your kind words—we’re thrilled to have you as a fan and hope you continue to enjoy using MD Glam by Dr. Cat!
Much love,
The MD GLAM Team
Love the products and my skin is…
Love the products and my skin is thriving! I also appreciate how they know you want those products ASAP - and they deliver fast!
7 de agosto de 2024
Respuesta de MD GLAM
Dear MF,
Thank you so much for your love! We're thrilled that your skin is thriving with MD GLAM and that you appreciate our fast shipping. We value your support and we're here to keep your glow going!
With warmest regards,
The MD GLAM Team
I've used thr DMAE cream in the past
I've used thr DMAE cream in the past. I love it because it covers well and is not too thick. Order shipped quickly and I will definitely order from here again.
4 de agosto de 2024
Respuesta de MD GLAM
Dear Aimee,
Thank you so much for your wonderful feedback! We're delighted to hear that our DMAE Antioxidant Day Moisturizer has become a favorite of yours, and we’re glad the quick shipping added to your positive experience! Our team is looking forward to serving you again soon!
Much love,
The MD GLAM Team
Respuesta de MD GLAM
Dear Karla,
Thank you for your continued support! We're thrilled that our luxury skincare products consistently meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again!
Much love,
The MD GLAM Support Team
Truly grateful for Nina
Truly grateful for Nina, so kind and willing to help. Above and beyond! Thank you so very much!
16 de julio de 2024
Respuesta de MD GLAM
Dear Tresha,
Thank you for your wonderful feedback! We're delighted to hear that Nina provided you with such outstanding support. We take great pride in our team's dedication to going above and beyond for our customers. Your kind words will surely motivate Nina and the entire team to continue delivering exceptional service.Thank you again for your support!
Much love,
The MD GLAM Support Team
I love the MD Glam products
I love the MD Glam products, but was disappointed to discover that I was charged $15.00 shipping & I live local in Los Angeles.
21 de mayo de 2024
Respuesta de MD GLAM
Dear Susan,
Thank you so much for your kind words and we're overjoyed to hear that you love our products! We apologize for any inconvenience caused by the shipping charge. As stated in our shipping policy, we do charge a $15 shipping fee for orders below $150, regardless of the delivery location. This policy helps us ensure that all our customers receive their orders promptly and in perfect condition.
We truly value your feedback and appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team. We’re here to help!
Warm regards,
The MD GLAM Support Team
Been using your products for years and…
Been using your products for years and love my skin!
10 de mayo de 2024
Respuesta de MD GLAM
Dear Karen,
Thank you so much for being one of our cherished customers! We truly appreciate your loyalty and are grateful for your continued support. Your honest reviews of our products over the years have been invaluable, and we are dedicated to upholding the high standards you expect from MD Glam by Dr. Cat. If you ever need any assistance, please feel free to email us at help@mdglam.com. We're always here to help!
Much love,
The MD GLAM Support Team
Great packaging.
Came within the time expected! Along with discount and appropriate packaging. Great for a mothers day gift.
8 de mayo de 2024
Respuesta de MD GLAM
Dear Nadia,
Thank you so much for your wonderful review! We're thrilled to hear that your order arrived on time and that you enjoyed the discount and packaging. We're glad it made a great Mother's Day gift. Looking forward to serving you again!
Much love,
The MD GLAM Support Team
Love the products it
Love the products it
Actually dose make my face feel new and soft I can see the difference when I use it vs when I don’t.
6 de mayo de 2024
Respuesta de MD GLAM
Dear Mayra,
We are happy to hear that MD GLAM Luxury Skincare has had such a positive impact on your skincare routine. Thank you for taking the time to share your experience with us. Your feedback is highly appreciated and motivates us to keep delivering products that truly make a difference. Here's to many more days of having radiant and soft skin!
Much love,
The MD GLAM Support Team
Love the product and the shipping was…
Love the product and the shipping was super fast. It did say “out of stock” and “in stock” so I took the chance and it came in a day!
26 de abril de 2024
Respuesta de MD GLAM
Dear Heather,
That's wonderful to hear! Thank you for sharing your experience with MD Glam skincare! We're delighted that you're enjoying the product, and it's fantastic to hear that our shipping exceeded your expectations. Your note about the stock status is well-received, and we're pleased you took the opportunity! We appreciate your support and hope you continue to enjoy the benefits of MD Glam skincare!
Much love,
The MD GLAM Support Team
Love the product but it is always out…
Love the product but it is always out of stock. Took about 6 wetto receive it after ordering it. Then I was charged $130 UPS for shipping into Canada. I order from other US sites for make up and I am not charged for shipping into Canada.
5 de marzo de 2024
Respuesta de MD GLAM
Dear Tracy,
Thank you for taking the time to share your feedback with us. It's disheartening to hear that after patiently awaiting the availability of our product, you were met with unexpected customs fees upon delivery. Please accept our deepest apologies for the inconvenience you've experienced.
We understand that each country operates under its own distinct set of importation regulations, which can lead to variations in customs procedures. While we've maintained consistent shipments to your location in recent months, we recognize that occasional fluctuations in restrictions can occur. Sometimes, products may even be subject to return, while other times, as in your case, unforeseen duties and taxes are imposed.
We value your loyalty and want to make things right for you, Tracy. To address your concern, one of our dedicated Customer Care Executives has already reached out to you. They are committed to working closely with you to find the best possible solutions and resolve the matter promptly.
Once again, thank you for your feedback and for choosing MD Glam. We're committed to continually improving our service to better serve you and all our valued customers.
Yours truly,
The MD GLAM Support Team
Love this line!!!
Love these!!!
I’ve been using the cleanser, moisturizer, and scrub for about a year and a half now and can easily say it’s the best line I’ve ever used. When I run out of the moisturizer and use my back up brand, it’s simply not the same and I can see a negative difference in my skin. I have learned my lesson to stay on top of my resupply orders. The scrub is not harsh for my skin, I use it every day during seasonal changes and a couple times a week otherwise. The entire line smells amazing and my skin feels healthy, looks better than it has in years (I also use tretinoin at night on occasion). My boyfriend noticed an actual difference in my skin after a few months of consistent use, and I dont wear any make up as often. Highly recommend!
3 de marzo de 2024
Respuesta de MD GLAM
Dear Doni,
Thank you so much for taking the time to share your experience with MD GLAM By Dr. Cat! We're thrilled to hear that our products have made such a positive impact on your skincare routine. Your dedication to using our Cleanser, Moisturizer, and Scrub consistently speaks volumes! It's amazing to know that you've noticed significant improvements and that even your boyfriend has seen a difference! Your consistent use truly pays off, and we're honored to be a part of your skincare routine. We appreciate your recommendation and look forward to continuing to provide you with high-quality products that exceed your expectations. We sincerely thank you for your support!
Much love,
The MD GLAM Support Team
Respuesta de MD GLAM
Dear DG,
Thank you for choosing MD GLAM by Dr. Cat! We appreciate your honesty and understand that it takes time to experience and fully evaluate its effectiveness. We're here to support you on your skincare journey, and we look forward to hearing your thoughts once you've had a chance to experience its benefits. If you have any questions or need assistance along the way, feel free to reach out to us at help@mdglam.com — We're here to help!
Warm regards,
The MD GLAM Support Team
MD Glam is phenomenal
MD Glam is phenomenal! I use the Day cream and it makes my face look and feel renewed. It is not sticky. Very smoothe and the fragrance is wonderful!
14 de febrero de 2024
Respuesta de MD GLAM
Dear Wendy,
Thank you for your wonderful review! We're thrilled to hear that you're loving our Day Cream and experiencing great results! Your satisfaction means the world to us. If you have any questions or need assistance, please don't hesitate to get in touch. We appreciate your support and look forward to continuing to exceed your expectations!
Much love,
The MD GLAM Support Team
Excellent customer service and…
Excellent customer service and outstanding products
4 de febrero de 2024
Respuesta de MD GLAM
Dear Joey,
Thank you so much! We appreciate your kind words and are thrilled to hear you had a positive experience with our customer service and products. Your satisfaction is our top priority!
Much love,
The MD GLAM Support Team
The name tells it all
The name tells it all, what a beautiful skin care prescription by this amazing company, looking forward to trying it
9 de enero de 2024
Opinión espontánea
Respuesta de MD GLAM
Dear Noah,
Thank you for the lovely review! We're delighted you appreciate our skincare products. If you have any questions or need assistance, feel free to reach out. Cheers to beautiful skin!
Warm regards,
The MD Glam Support Team
FIVE STARS
This is my second time ordering from MD Glam. I LOVE the Cleanser and am thrilled they were offering a special when you buy 2! With the lightning fast shipping, great customer service, and a terrific product what more could you ask for? (However, the shipping cost is a little jarring- $14.99 to get two bottles to Texas. I think I'd rather have an increase in the price and "free shipping" just because that is how my mind prefers to be tricked. LOL)
14 de diciembre de 2023
Respuesta de MD GLAM
Dear Sarah,
Thank you so much for your 5-Star Review! Your love for our Pore Beautifying Set, along with your positive experience with our promotions, speedy shipping, and top-notch customer service, fills us with immense joy and gratitude!
We appreciate your candid feedback about the shipping cost, and we completely understand your preference for "free shipping." We're always looking for ways to enhance the shopping experience for our valued customers. Your suggestion about bundling the shipping cost into the product price is very clever, and we'll definitely consider it as we strive to make your experience even more enjoyable!
If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We are always here to help and remain committed to providing the best possible experience for valued customers like you!
Much love,
The MD GLAM Support Team
I sent an email in asking how to reset my password and get my points
I sent an email in asking how the rewards worked and if my points were applied to my account and I couldn’t reset my password and I received a response ASAP! I didn’t have to wait days and not only that I guess I didn’t setup an account which I thought I did and you went back and applied my points from my previous orders!!! I just love the product, it has cleared up all my dryness, going through midlife, our skin really changes and gets dry and I live in the Midwest and this is the first product that has really helped with this.
27 de noviembre de 2023
Respuesta de MD GLAM
Dear Nina,
Thank you so much for taking the time to share your wonderful experience with our Luxury Skincare, Reward Points, and Customer Service! We're thrilled to hear that you found our response time prompt and helpful in addressing your concerns. Our hearts are full to learn that our products have made a positive impact on your skin. Living in the Midwest can be tough on the skin, and we're honored to be the product that has made a difference for you. We look forward to continuing to be a part of your skincare journey, and we can’t thank you enough for always choosing MD Glam By Dr. Cat!
Warm regards,
The MD GLAM Support Team
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