I have been using the the Hyaluronic Acid Night C Complex to see if would help my dry skin and acne scars, and in just 2 months, I’ve seen great improvement. My face consistently feels moisturized and... Ver más
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Consulta las opiniones de los clientes
MD GLAM is truly an exceptional skincare product! I’ve been using the Ultimate Anti-Aging Kit for almost 3 years now and each product has truly proven to be highly effective! No wonder, they are in hi... Ver más
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I have been using the deep cleansing pore and exfoliating enzyme combined for over 2 years now and I love how it feels in my skin. The products are not harsh and don’t leave my skin dry after use unli... Ver más
La empresa ha respondido
The exfoliating cleanser comes out of the bottle like soupz It does a great job and my skin feels soft and amazing afterwards! Same with the pore cleanser! Both great products! Consistency of the prod... Ver más
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Información sobre la empresa
- Industria cosmética
- Fabricante de productos cosméticos
- Tienda de cosméticos
- Tienda de salud y belleza
- Farmacia
- Clínica dermatológica
Escrito por la empresa
MD GLAM exists to help customers realize their highest potential through enhanced confidence and personal empowerment through innovative, high-quality products created by the world-renowned plastic surgeon Dr. Cat. We believe in enlightened self-interest by respecting the individual. We believe it’s everyone’s right to pursue beauty, and personal improvement. We are fully dedicated to the customer, and by always seeking superiority and excellence in everything we undertake. We believe in competence – doing a really exceptional job. We simply don’t want to do anything without high quality. We are dedicated to quality and luxury; quality and luxury of products, quality of relationships, quality of communications, and quality of our promises. Quality and luxury in the way we deliver the products we offer. We are committed to the highest standards of ethics and integrity. Every woman deserves to feel beautiful and confident.
Información de contacto
Estados Unidos
- help@mdglam.com
- mdglam.com
Will not break you out!
The cleanser is the the only thing that i have ever used that takes care of my cystic acne. Simply the best ever.
27 de noviembre de 2023
Respuesta de MD GLAM
Dear Leslie,
Thank you so much for taking the time to share your experience with our Deep Pore Foaming Cleanser! We're so happy to hear that it has been such a game-changer for your cystic acne. Your feedback means the world to us, and we're delighted that our product has made a positive difference in your skincare routine. If you have any more thoughts or suggestions, we'd love to hear them. Here's to clear, radiant skin!
Warm regards,
The MD GLAM Support Team
The Real Deal
Can’t give these products enough stars!! They are amazing, is a bit pricey but when the sales come buy them. You will NOT be disappointed but beware you will never want to go back to anything else
12 de noviembre de 2023
Respuesta de MD GLAM
Dear Joanne,
Thank you so much for your incredibly positive review! We're thrilled to hear that you find our products amazing and worth every star. We understand that quality sometimes comes with a price, but we're delighted that you took advantage of our sales and found them to be a worthwhile investment! Your satisfaction is our priority, and we're honored that our products have left such a lasting impression. We appreciate your loyalty and look forward to continuing to exceed your expectations in the future!
Cheers,
The MD GLAM Support Team
MD Glam customer service is excellent!
MD Glam customer service is over and beyond a 5 star rating. My order was lost and Nina kept me abreast of everything that was being done to locate the package. Communication is key. All my questions and concerns were answered and addressed.
30 de octubre de 2023
Respuesta de MD GLAM
Dear Veronica,
Thank you so much for your kind words and for taking the time to share your experience with MD Glam's customer service. We truly appreciate your feedback and are delighted to hear that Nina provided exceptional assistance in ensuring the resolution of your lost order. We take pride in our commitment to open and effective communication, and we're overjoyed to have met your expectations.
Please know that we're always here to assist you with any future needs or concerns you may have. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Warm regards,
The MD GLAM Support Team
The products are pretty expensive but…
The products are pretty expensive but the quality is there. I didn't think I would repurchase due to the expense but I fell in love with the DMAE Day Moisturizer & the Hyaluronic Acid Night cream . You only need to use very little to get full coverage so they last awhile . Lots of promos too.
I am now trying the Sun shot sunscreen cream !
12 de octubre de 2023
Respuesta de MD GLAM
Dear Thehunt,
Thank you so much for your thoughtful and positive review! We're thrilled to hear that you've found value in our products, especially the DMAE Antioxidant Day Moisturizer and the Hyaluronic Acid Night C-Complex.
We understand that quality sometimes comes with a higher price, but we're delighted to know that they've exceeded your expectations. It's great that you've also found that a little goes a long way, making them a worthwhile investment. We're always looking for ways to make our products accessible, and we're glad to hear that you've been taking advantage of our promos.
As you try our Sunshout Sunscreen SPF50, we hope you'll find it as impressive!
Your feedback means a lot to us, and we appreciate your support. Keep glowing, and enjoy your skincare journey with us!
Cheers,
The MD GLAM Support Team
Different consistency? Same quality?
The product was out of stock…when I received my 3 bottles of Hyaluronic Acid Night C-Complex it is not the same thickness/consistency it used to be. I know the Dr has said it has a heavier molecular weight than most hyaluronic creams and that’s what makes it better. Has the quality been compromised?? Is it still the same molecular weight?? I am concerned
19 de septiembre de 2023
Respuesta de MD GLAM
Dear Jen,
Thank you for your review and for being one of our most valued customers. We appreciate your feedback and understand your concerns about the recent change in the thickness and consistency of our Hyaluronic Acid Night-C Complex.
Rest assured, the quality of our product has not changed. Dr. Cat has confirmed that she has maintained the same molecular weight, which is what sets our hyaluronic cream apart and makes it better than most. However, it's important to note that our product is freshly crafted in our laboratory, and it typically takes about 2-3 months for it to fully settle and reach its optimal state. During this settling period, you may notice some variations in texture.
We truly value your trust in our brand, and we're committed to providing you with the highest quality skincare products. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team at Help@mdglam.com. Your satisfaction is our top priority, and we appreciate your patience as we work to ensure you continue to receive the best possible product.
Thank you for being a part of our skincare journey!
Warm regards,
The MD GLAM Team
Best Products EVERY
I love this kit. It is easy to use and my skin has improved, especially my dark spots. Thank you!!!
27 de septiembre de 2023
Respuesta de MD GLAM
Dear Joyce,
We greatly appreciate your positive review! It brings us joy to know that you're enjoying the MD GLAM Ultimate Anti-Aging Kit and that it has been effective in reducing dark spots on your skin! Your satisfaction is our top priority, and we're always here to help you achieve the best results possible. Here's to continued radiant and healthy skin!
Warm regards,
The MD GLAM Team
MD GLAM is Truly Exceptional!
MD GLAM is truly an exceptional skincare product! I’ve been using the Ultimate Anti-Aging Kit for almost 3 years now and each product has truly proven to be highly effective! No wonder, they are in high demand for a reason! I'm so happy that you've restocked, and the wait was absolutely worth it! Thank you so much for helping me achieve healthier, dewy, and glowing skin!
27 de septiembre de 2023
Respuesta de MD GLAM
Dear Belle,
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with MD GLAM's Ultimate Anti-Aging Kit for nearly three years. It's always wonderful to know that our products have made a positive impact on your skin and your confidence. We appreciate your continued support, and we're thrilled to have been able to meet your expectations with our restocked products. Your feedback means the world to us, and it's customers like you who inspire us to continue delivering exceptional skincare products!
Warm regards,
The MD GLAM Team
Do not order from them it’s a scam.
The items arrived almost two months after I ordered them. I bought the package with the set. The items are came almost empty. I have pictures of the day cream. It arrived with almost no product inside. I will never order from them again. It’s a scam.
18 de septiembre de 2023
Opinión espontánea
Respuesta de MD GLAM
Dear Shamsedin,
We deeply regret that your recent experience with our Day Moisturizer was less than satisfactory. At MD GLAM, customer satisfaction is of utmost importance to us, and we genuinely apologize for falling short of your expectations. Your feedback is highly regarded, and we truly appreciate your openness in sharing it with us.
Your observation regarding the air gap, particularly in the Day Moisturizer, is valid. However, please be assured that all MD GLAM products are sold by weight, not volume. The variation in appearance between the Day and Night creams arises from differences in formulation and texture. During the shipping and transporting process, these variances can cause slight shifting, which may result in settling over time. While the volume of the Day Moisturizer may appear different or seem "less than expected," the actual quantity of the product remains correct. Therefore, you'll get every ounce of product you deserve.
Nonetheless, we are committed to providing you with the best customer care experience, and we are more than happy to resolve this matter promptly. In fact, one of our team members has already reached out to you to address the issue and work towards a solution as quickly as possible.
Thank you for your kind understanding and for giving us the opportunity to make this right for you. Your satisfaction is our top priority, and we look forward to serving you better in the future.
Very sincerely yours,
The MD GLAM Team
Best products I have ever used!
The company is great but the products are better! I have always used high end products but these are just phenomenal! My skin has never been so Dewey soft!
7 de septiembre de 2023
Respuesta de MD GLAM
Dear Kelly,
Thank you so much for your incredibly kind words and for taking the time to share your experience with MD GLAM Luxury Skincare! We are thrilled to hear that you find our products phenomenal and that they have had such a positive impact on your skin! Your wonderful review means the world to us and serves as a testament to the quality and effectiveness of our skincare line. We are committed to providing you with the best in luxury skincare, and we're delighted to have you as part of the MD GLAM family.
Here's to more radiant and dewy skin days ahead!
Warm regards,
Nina
The MD GLAM Team
The website is easy to navigate
The website is easy to navigate. When I order it’s quick and easy. I love the products!! I
1 de septiembre de 2023
Respuesta de MD GLAM
Dear Vanessa,
Thank you so much for taking the time to share your positive experience with MD Glam! We're thrilled to hear that you find our website easy to navigate and that your ordering process has been quick and easy.
It warms our hearts to know that you love our products. We take great pride in crafting skincare solutions that are not only effective but also enjoyable to use. Your satisfaction is our top priority, and your feedback serves as motivation for us to continue delivering exceptional products and service.
If you ever have any questions or need assistance with anything related to MD Glam, please don't hesitate to reach out. We're here to help and ensure your skincare journey is as wonderful as possible.
Thank you for always choosing MD Glam by Dr. Cat, and we look forward to continuing to provide you with products that enhance your skincare routine.
Here's to healthy, radiant skin!
Warm regards,
Nina
The MD GLAM Team
Wonderful communication from customer…
Wonderful communication from customer service.
1 de septiembre de 2023
Respuesta de MD GLAM
Dear Bethany,
We're delighted to hear that you had a wonderful experience with our customer service team! Providing excellent communication and support is a top priority for us, and it's fantastic to know that our efforts have made a positive impression on you.
If you ever have any more questions, need assistance, or want to share more feedback, please feel free to reach out. We're here to ensure your experience with MD GLAM Skincare remains exceptional.
Thank you for choosing us, and we look forward to continuing to serve you with the highest level of customer service!
Warm regards,
Nina
The MD GLAM Team
fast and efficient
11 de agosto de 2023
Respuesta de MD GLAM
Hi Jennifer,
Thank you so much for your raving 5 star review! We are so happy to hear that you love our superb customer service experience.
Keep glowing,
Team MD GLAM
Best product I ever use.
I tried a lot of skincare brands before. Cheap and expensive brands and I must say, this is my favorite. I have been using MD glam for about two years now. It is the only product that doesn't make me break out. I just love it.
2 de agosto de 2023
Respuesta de MD GLAM
Hi Andrea,
We're thrilled to hear that MD GLAM has become your favorite. We pride ourselves in creating products that are not only effective but also kind to the skin. We're glad to have you in our skincare family for over two years now!
Continue to love your skin, and it will love you back. Thank you for being a loyal MD GLAM customer!
Best,
The MD GLAM Team
Incredible face experience
The products I ordered were sent in a timely manner. I was hoping they would be worth the purchase. I have been thrilled with the quality and how soft my skin now feels! I typically get that feeling after a facial. Now I enjoy it every day! Such amazing products!
17 de julio de 2023
Respuesta de MD GLAM
Dear Terri,
We are truly overjoyed to receive your glowing review. Knowing that our products have helped you achieve a daily spa-like experience right in your own home is immensely gratifying for us.
Our team works relentlessly to ensure not only the timely delivery of our products but also to maintain the high quality that you have appreciated. The fact that our products have been able to make your skin feel soft, similar to post-facial sensations, reflects that we are indeed accomplishing what we set out to do.
We thank you so much for taking the time to share your positive experience with our products, and for giving us the opportunity to serve you. Your satisfaction is our highest reward!
Thank you once again for your kind words. Looking forward to serving you in the future. ❤️
Keep glowing,
Team MD GLAM
I ordered the wrong product by accident…
I ordered the wrong product by accident & there isn't a customer service number to call, only an email. I emailed less than 1 hour after I ordered the product asking for them to cancel my order & they completely ignored my email & sent my product anyway & still continue to ignore my emails
17 de julio de 2023
Respuesta de MD GLAM
Dear Stephanie,
We sincerely apologize for the difficulties you've experienced with your recent order. It's clear that our service did not meet the high standards we set for ourselves and our customers, and for that, we are truly sorry.
We value transparency and believe it's important to keep you informed. Upon checking your account, we found that our customer service team has issued a full refund for your order on July 17th. The refund process usually takes a few days to reflect in your account, depending on your bank's processing times.
Regarding your concerns about the lack of response to your emails, we want to assure you that your voice matters to us. We experienced a system delay which unfortunately impacted our response times. This issue has since been rectified and we are now back to our standard prompt responses. We apologize for any inconvenience this delay may have caused you.
We are grateful for your patience and understanding throughout this process. Please don't hesitate to reach out if you have any further questions or concerns, and we will be more than happy to assist you.
Kind Regards,
Team MD GLAM
Something that finally works!
I have been using the the Hyaluronic Acid Night C Complex to see if would help my dry skin and acne scars, and in just 2 months, I’ve seen great improvement. My face consistently feels moisturized and my cheeks are looking a lot smoother since I’ve seen the acne scars diminish in size. I can’t wait to see how my skin continues to improve over the next few months. 10/10 recommend!
9 de julio de 2023
Opinión espontánea
Respuesta de MD GLAM
Greeting Stephanie,
We're delighted to hear about your positive experience with our Hyaluronic Acid Night C Complex. It's heartening to know that it's helping with your dry skin and acne scars. We're grateful for your recommendation and look forward to serving your skincare needs in the future.
Keep glowing,
Team MD GLAM
excellent customer service…responded to…
excellent customer service…responded to my inquiry regarding the purchase i made right away..
5 de julio de 2023
Respuesta de MD GLAM
Greetings Faith,
Thank you for your radiant review! ✨ We're thrilled to know our customer service team was able to assist you promptly and effectively. Our focus is to always provide excellent, timely, and reliable responses to all inquires ensuring that you have the best shopping experience possible.
If you have any other questions or need further assistance in the future, please feel free to reach out. We're always delighted to help! ❤️
Kind Regards,
The MD GLAM Team
Respuesta de MD GLAM
Dear Lesly,
We're absolutely delighted to hear about your positive experience with our products! It's amazing to know that you've found them easy to use and that they're making a noticeable difference to your skin.
Our goal is to continuosly deliver superior skincare products that are both effective and simple to use. Your feedback is greatly appreciated, Lesly!
Keep glowing,
The MD GLAM Team
Best Skincare!
This is the absolute BEST skincare I've ever used! I was constantly trying new products until I found this. My skin has never looked better. I have always struggled with dry skin. I no longer have that problem. My skin is so moisturized. The cleanser and scrub are also fantastic! My skin has never felt so clean after I use it. I can't recommend it enough! I heard about it for the first time on Jeff Lewis Live. You won't be disappointed!
21 de junio de 2023
Respuesta de MD GLAM
Dear Jen,
Thank you for sharing your radiant review with us. We are elated to hear how MD Glam has transformed your skin! Your feedback fuels our commitment to creating exceptional skincare. It's refreshing to hear that our cleanser and scrub have left a lasting impression on you leaving your skin clean and moisturized.
Thank you for choosing US to help you elevate your skincare routine! :)
Stay radiant,
The MD Glam Team
Buttery soft moisturizers
My order arrived very quickly and I was able to start using the wonderful products right away. The moisturizers leave my skin feeling so soft ALL day!
Thanks for making a great product!
13 de junio de 2023
Opinión espontánea
Respuesta de MD GLAM
Dear Danette,
Thank you for your glowing review! We're delighted you've experienced the transformative power of our DMAE Antioxidant Day Moisturizer and Hyaluronic Acid Night C-Complex. Your satisfaction, especially with the all-day softness, brings us immense joy.
Thanks for being part of the MD Glam family!
Warm Regards,
The MD Glam Team
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