Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver más
La empresa ha respondido
I needed assistance with an order I had just received and Michael was a great help resolved the issue quickly couldn’t ask for more.
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Información de contacto
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
967 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brian was on the ball with my query :)
26 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Kaitlynn,
Great to hear your query got sorted so easily. Hope your next order goes just as smoothly✨
Peter was a great help
Peter was a great help, at sorting out my delivery query
25 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Diane,
Fantastic to hear everything got resolved without any fuss. Looking forward to your next order!
Easy to contact
It was easy to contact an actual person once you have been through the chat bot as long as you are happy with messaging rather than talking. I needed a refund on an online delivery I never received but was still charged for and the first person I spoke to said they would look into and get back to me but I didn't hear anything so I contacted them again and Brian was able to resolve the issue within the hour and said he's issued a full refund
24 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hello👋🏻
Glad everything got resolved quickly and your refund was sorted without any hassle.
Hope to see you again soon🧡
Had a major issue with the takeaway my…
Had a major issue with the takeaway my order didnt come finally got through to a open chat haha, well Riley was great and has promised me hes going to look into for me so fingers crossed I get a message abck and a refund
23 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Ashley,
Glad everything got looked into. We appriciate your feedback🧡
brian very helpfully solved my issue…
brian very helpfully solved my issue he's fabulous
22 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Jess,
So glad your issue got sorted out smoothly.
We’re thrilled you had a positive experience!✨
Excellent customer service
I received excellent customer service from Brian, The staff were professional, attentive, and handled my request quickly and efficiently. Thank you.
21 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Ashanti,
Fantastic to hear everything was handled smoothly and efficiently. Thanks for sharing your experience!✨
I got great help
I got great help from the person called Brian thank you so much.
20 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Talhah,
Glad everything got taken care of smoothly.
We’re happy you had a positive experience.
Respuesta de Mealzo
Hi Murat,
Great to hear you had a smooth experience.
Thanks for taking the time to share!
My order never arrived
My order never arrived, I contacted the customer support team and Peter was extremely helpful and initiated a full refund
17 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Tracey,
We’re really pleased everything was resolved smoothly for you.
Thanks for sharing your feedback, it’s truly appreciated.
Brian was extremely pleasant and…
Brian was extremely pleasant and helpful in tracking my order and updating me!
15 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Lisa,
Thanks for taking the time to share your feedback, we appreciate it🧡
Brian on support was extremely helpful…
Brian on support was extremely helpful and made it so much easier to deal with mistakes. He is a credit to the team
14 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Katie,
Thanks for sharing this! We're really glad your experience was smooth and that everything was made easier to sort out. That’s exactly what we want when something unexpected happens.
If you ever need anything else, we’re always here to help🧡
Placed an order and the takeaway was…
Placed an order and the takeaway was closed. Peter personally helped me secure a full refund. Very Helpful Thanks.
12 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Charlene,
Thanks for taking the time to leave a review. Glad everything was sorted quickly and you got the help you needed✨
Great food and professional staff
Great food and professional staff. Ashkan was particularly helpful.
10 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Karl,
Thanks for the kind words! It’s great to hear you enjoyed the food and had a positive experience overall. We appreciate you taking a moment to share it. Hope your next order is just as satisfying🧡
Brian
Brian, a part of the mealzo care team was very helpful and made my experience very straight forward!!
9 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hello👋🏻
Thanks for taking the time to share this! Really happy to hear your experience was easy and everything got sorted without any hassle🙏🏻
Brian provided good assistance when it…
Brian provided good assistance when it was needed.
6 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Ross,
Thanks for leaving a review. Glad you got the support you needed when it mattered.
We appreciate you choosing Mealzo🧡
Brian - Customer Service
Brian delivered excellent customer service when I had an issue with my order. He was polite and extremely helpful. Quick to reply and fix my issue within a minute. I am very thankful to him.
5 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Matthew,
Thanks for sharing! We’re thrilled your order was sorted so quickly and everything went smoothly.
Looking forward to your next order✨
Spoke to the customer servace person…
Spoke to the customer servace person Brian, and they were very helpful.
2 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Ciaran,
Thanks for your feedback! We’re glad everything was handled so efficiently and that your experience was a positive one🧡
My drinks were forgotten
My drinks were forgotten, chatted with Brian and he arranged the drinks be sent over as son as possible. Very polite and great service!
2 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Olivia,
Thanks for your review! Happy to hear your drinks were on their way quickly and that the experience left you satisfied.
Looking forward to your next order🧡
Great service
Aaron was a great help today - we ordered food at 12:40 with a 13:20 delivery time - but 13:40 we had no food - contacted the chat and Aaron was a great help, he got the order cancelled with no issues and was able to ensure I got a refund
1 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hey Tomas,
That’s so great to hear your situation got sorted out smoothly and quickly.
Thanks for the review✨
Late order
Thank you to Brian who dealt with my enquiry and responded quickly.and soon after our order arrived thanks Brian.
28 de febrero de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Annemarie,
Thanks so much for the review! Really glad your order arrived quickly.
Hope you enjoyed your meal🧡
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.