Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks
La empresa ha respondido
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Consulta las opiniones de los clientes
I needed assistance with an order I had just received and Michael was a great help resolved the issue quickly couldn’t ask for more.
Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver más
La empresa ha respondido
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Información de contacto
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
966 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Order glitched so I never received…
Order glitched so I never received order but money was taken.
I asked for help with this on the live chat but instead of helping me, they banned me.
Still haven't received a refund a week later
14 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hi there,
Thanks for taking the time to flag this.
The team will need your order details to properly review what happened and ensure it’s resolved as quickly as possible.
Please contact Care@Mealzo.co.uk so this can be prioritised for you.
Bruce is an absolute star love him
Bruce is an absolute star love him, helped me navigate getting refunded for an accidental duplicate order, big up bruce give him a promotion pls
15 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Ellie,
Thanks so much for sharing this. We're really glad that you had a great experience along the way.
Hope to see you ordering with us again soon!🧡
Mealzo app itself was very glitchy…
Mealzo app itself was very glitchy today and kept freezing and a lovely member of staff called Peter was extremely helpful- thanks
15 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Bethany👋🏻
Appreciate you taking the time to leave this. We're glad it all came together in the end. Looking forward to giving you a much better run next time✨
Amazing service from Bruce and very…
Amazing service from Bruce and very attentive with my issue.
11 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Hollie 👋
Great to hear you had a positive experience with us.
We really appreciate your support and feedback✨
Peter was excellent
Peter was excellent. Overly helpful and quick to respond.
9 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Thomas,
Really pleased you had a great experience. Appreciate you taking the time to share this, and we look forward to serving you again soon🧡
Good customer care
I had placed an order that never arrived. Spoke to a very nice gentleman who provided an email address to claim a refund.
Peter replied quickly, advising me the refund had been actioned. Thank you for the good customer care.
6 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hello,
We're glad things were handled quickly and you felt well looked after.
We value your support and hope to see you again soon 😊
Amazing service by Peter
Unfortunately we had to contact customer services after an issue with our order, Peter was very quick to assist us and reach a satisfactory outcome while providing outstanding customer service, an asset to any company. Thanks again Peter
8 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Jenny 👋
We appreciate you sharing this. Great to hear everything was resolved promptly and to your satisfaction. Thanks for your support, we look forward to serving you again🧡
Failed Order but Quick Refund!
Failed Order, due to distance, but was quickly refunded!
Big ups to Brian for being my Support guy for this order.
7 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hi there,
We appreciate you sharing your experience. Good to see it was sorted without delay and left you with a positive impression overall✨
Had a glitch on checkout and Brian…
Had a glitch on checkout and Brian sorted it out in seconds! Great service!
6 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hey George,
Thanks so much! Really glad you had a great experience🧡
Brian from mealzo support is very…
Brian from mealzo support is very helpful
5 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hey Ali,
Thank you! Really glad you had a great experience.
Hope to welcome you back to Mealzo soon🧡
Very helpful customer service
Ordered an item accidentally and spoke to staff member Brian through live chat who sorted it all out. Great service!
5 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hey Geraldine,
Thank you! So happy your experience was smooth and helpful🧡
We’d love to have you back soon!
Mix up with the restaurant meant we…
Mix up with the restaurant meant we didn't receive our order but Franklin at Mealzo sorted out a refund quickly. Thank you Franklin.
4 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hey Molly,
So glad we turned that mix-up around and left you smiling.
Looking forward to serving you again real soon!
I didnt receive a confirmation email…
I didnt receive a confirmation email for the order that was placed. I went on the mealzo chat and they were able to confirm my order and the delivery time. Thank you to Bryan.
4 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hey Stefanie,
We are happy to hear the live chat cleared that up quickly and got your order on track.
Thanks for the feedback🧡
Peter was a great help!
Peter helped resolved my issue regarding my order. He was very quick, friendly and helpful. Thanks very much!
3 de abril de 2026
Opinión espontánea
Respuesta de Mealzo
Hey Sarah,
Thank you for the lovely review!
We hope to have you back with us again very soon!
Great service
Peter was really helpful. I didn’t have my order number but he quickly found it and contacted the takeaway to confirm the status of my order. Prompt and effective service
31 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Lillian,
Thank you so much for your kind review.
We look forward to making your next order just as easy🧡
Riley was a great person to get help…
Riley was a great person to get help from
29 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Malecia,
Thanks so much for your lovely feedback. We’re so glad you had a great experience✨
There was a mix up with the payment
There was a mix up with the payment, Riley was very helpful and we were issued with a refund.
29 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hello Derek,
Thanks for taking the time to leave a review. We’re really appreciate it🧡
Riley was very helpful and made this…
Riley was very helpful and made this process easy
28 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi there,
We’re so pleased the whole process felt easy and hassle-free for you, and we really appreciate you sharing your experience🧡
Brian was great
Brian was great, he resolved our issue by contacting the restaurant on our behalf and we got a partial refund for the food
27 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Suzanne,
Really glad everything worked out smoothly for you and you got a fair outcome in the end🧡
Brian was on the ball with my query :)
26 de marzo de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Kaitlynn,
Great to hear your query got sorted so easily. Hope your next order goes just as smoothly✨
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