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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed assistance with an order I had just received and Michael was a great help resolved the issue quickly couldn’t ask for more.

Valorada con 5 estrellas sobre 5

Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aaron was very quick and helpful and sorted my refund problem out straight away thank you for being polite and helpful

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pedidos de comida online

Escrito por la empresa

Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

963 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

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4,9

Todas las opiniones

(963)

334 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Bruce was super helpful

Bruce was super helpful. In getting the status of my order

14 de junio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello,
Thank you for leaving us a 5-star review and for choosing Mealzo!
We're so pleased everything was handled smoothly for you.
Hope your next experience is just as enjoyable🧡

Valorada con 5 estrellas sobre 5

First Class Service. Had to contact Peter regarding a…

Had to contact Peter regarding a delivery issue recently. 1st class service and resolution.

13 de junio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Liz,
Thank you for taking the time to leave a review and for ordering with Mealzo.
We're delighted to know your experience ended on a positive note and that everything was sorted to your satisfaction.
We look forward to welcoming you back again soon✨

Valorada con 5 estrellas sobre 5

Good service

Good service. Sorted issue

11 de junio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Robbie,
Thanks for your feedback! It's great to hear things worked out well for you.
We appreciate your support and can't wait to see you back for another great experience🧡

Valorada con 5 estrellas sobre 5

Had a really lovely experience with the…

Had a really lovely experience with the customer service agent called Brian. He was super helpful and so lovely

6 de junio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Bethany,
Thank you for taking the time to leave a review.
We're delighted to hear you had such a positive experience, and we really appreciate your kind feedback. We look forward to seeing your next order with us soon✨

Valorada con 5 estrellas sobre 5

Had some items missing from my order

Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order number ready. Have to say that even before the refund the food was cheaper than from a competing food app. Customer services very easy to access. No hesitation to use Mealzo again. Thanks!

3 de junio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Janine,
Thank you for your lovely review. We're delighted you had a positive experience and found great value with Mealzo. Thanks for choosing us, and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Peter was amazing with dealing with my…

Peter was amazing with dealing with my refund request within seconds!

3 de junio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello,
Thank you for your review. We're glad getting everything sorted was quick and hassle-free.
We appreciate you choosing Mealzo!🙏🏻

Valorada con 5 estrellas sobre 5

Peter couldn’t be more helpful tonight…

Peter couldn’t be more helpful tonight streamlining my order issue thanks again

2 de junio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi there👋🏻
Thank you for your review. It's great to hear your evening was able to get back on track smoothly. Thanks for choosing Mealzo!✨

Valorada con 5 estrellas sobre 5

Brian reacted very quickly when I told…

Brian reacted very quickly when I told him we had not received one of the items we ordered. He has arranged a refund. Many thanks for that.
1st time we have used the takeaway ordering system.

30 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Helen,
Great to hear the issue was sorted quickly and your refund was processed smoothly.
How was the rest of your experience with the ordering process? We’d love to make your next one even better.
Hope to see you again soon🧡

Valorada con 5 estrellas sobre 5

Brian the agent

Brian the agent was a pleasure to deal with on a technical query

31 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Scott,
Great to hear the technical query was resolved smoothly and the experience felt easy.
Thanks for leaving a review and hope to see you order again soon.✨

Valorada con 5 estrellas sobre 5

Brian was so helpful in resolving my…

Brian was so helpful in resolving my delivery query

30 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Shona,
Great to hear the delivery query was sorted quickly and everything worked out smoothly for you.
Hope you enjoyed your meal✨

Valorada con 5 estrellas sobre 5

Great Customer service by Peter

Great Customer service by Peter. He is phenomenal. Acted quickly and professionally

29 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Hamad,
Appreciate you sharing this. Great to hear everything was dealt with promptly and left you with a positive experience.
Looking forward to your next order✨

Valorada con 5 estrellas sobre 5

Peter was very helpful and gave the…

Peter was very helpful and gave the information I needed

26 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Demi, thank you for your review!
We’re happy to hear everything was clear and helpful during your experience with us.
Thanks for choosing Mealzo!🧡

Valorada con 5 estrellas sobre 5

Best in Felixstowe

Best in Felixstowe

24 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello Josh, thanks so much!
Glad to hear Mealzo is your top choice in Felixstowe.
Hope your next order is just as spot on🙏🏻

Valorada con 5 estrellas sobre 5

Brian was very very helpful

Brian was very very helpful! Really appreciated his help

24 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Abbie👋🏻
We’re really glad you had such a positive experience and got the support you needed. Appreciate you taking the time to share this with us✨

Valorada con 5 estrellas sobre 5

Didn’t receive a confirmation email…

Didn’t receive a confirmation email from the resultant for my order so did an online chat. Spoke with Franklin who helped effortlessly to confirm my order had been placed and confirmed delivery time. Thank you!

24 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi there, thanks for sharing your experience!
Glad everything was quickly confirmed and your order was sorted smoothly.
Hope your food arrived right on time and you enjoyed your meal🧡

Valorada con 5 estrellas sobre 5

Peter was great at dealing with my query

20 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello👋🏻
We really appreciate the feedback! Happy to hear everything was sorted quickly for you and the experience was a positive one from start to finish.
Thanks for choosing Mealzo🧡

Valorada con 5 estrellas sobre 5

Good experience with Peter

Good experience with Peter, he sorted out my issue and got my order refunded. Thanks

15 de mayo de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Jason,
We're so glad everything got sorted smoothly.
Thanks for taking the time to share your feedback🧡

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