I needed assistance with an order I had just received and Michael was a great help resolved the issue quickly couldn’t ask for more.
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Consulta las opiniones de los clientes
Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks
La empresa ha respondido
Aaron was very quick and helpful and sorted my refund problem out straight away thank you for being polite and helpful
La empresa ha respondido
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Información de contacto
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
963 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Was quick and efficient and answered my…
Was quick and efficient and answered my question
5 de julio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Katie, thank you for your kind words and for choosing Mealzo!
We're glad we could provide the help you needed without any hassle.
Hope to see you again on your next order✨
Brian was great and solved my issue…
Brian was great and solved my issue quickly
5 de julio de 2026
Opinión espontánea
Respuesta de Mealzo
Hello Alison, thanks so much for your review!
We appreciate your support and look forward to serving you again🙏🏻
1st time we’ve had a problem ever…
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from we have had excellent food from before on all our orders with them.
So for the very first time I had to contact support and was handled by a lovely person called Franklin. They were extremely helpful and friendly and totally understood the problem and correct the problem within minutes. A truly 1st class experience
Thank you Franklin
3 de julio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Jon,
Thank you for taking the time to leave such a lovely review and for choosing Mealzo. We're glad your issue was resolved quickly and that your overall experience remained a positive one. We really appreciate your continued support and look forward to serving you again on your next order✨
Refund was Quick and Easy
I needed a refund on a cancelled order, and Franklin made it very easy. I sent the order info and within a few minutes they confirmed that I would get a refund. I appreciated how quick it happened too. Thanks Franklin!
2 de julio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi there,
We're so pleased we could turn things around for you. Thanks for sharing your experience.
It means a lot to know everything was sorted promptly, and we can't wait to welcome you back for your next order🙏🏻
Contacted Mealzo about my order as it…
Contacted Mealzo about my order as it was running later than usual. Spoke to Peter & he was very helpful thank you Peter 👍
2 de julio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Mark,
Thanks for taking the time to share your experience. We're delighted everything was resolved and that you were kept supported along the way. We really appreciate your trust in Mealzo and hope to make your next order an even smoother one🧡
Spoke to Bruce
Spoke to Bruce. Sorted out the problem fast. 5 stars
1 de julio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Rob,
A big thank you for your 5-star review!
Your support means a great deal, and we look forward to being part of your next takeaway night✨
Peter was really helpful and dealt with…
Peter was really helpful and dealt with my case very quick, solving my complaint, very happy, thank you
30 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hello👋🏻
Thanks so much for your kind words! We're delighted your concern was resolved quickly and that everything worked out well.
We really appreciate your support and hope you enjoy many more great experiences with Mealzo🧡
I had an issue with a money off code…
I had an issue with a money off code and Bruce resolved it. Friendly, professional and polite. Excellent customer service
28 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Tracey,
Thank you for sharing your experience. We appreciate you choosing Mealzo and can't wait to welcome you back for your next order✨
Brian helped me with my query…
Brian helped me with my query efficiently
29 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Donna,
We really appreciate you taking the time to leave a review.
Thanks for choosing Mealzo, and we hope to see you again very soon!
Respuesta de Mealzo
Hi Sophie,
We really appreciate you sharing your feedback. It means a lot to know you had a smooth experience with Mealzo. Looking forward to your next order!✨
Brian was a fantastic help to me this…
Brian was a fantastic help to me this evening!!
27 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Diana, thanks for the lovely feedback!
We're so pleased everything was sorted for you. We really appreciate your support and hope you enjoy using Mealzo again soon🧡
I had an issue with ordering my food as…
I had an issue with ordering my food as a delivery rather than a collection and Brian was so helpful he sorted it in less than 5 minutes and got me my refund for my delivery charge and was so kind throughout . Thank you love this app always the best experience and staff.
27 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Tasha, thank you for sharing your experience!
We're delighted everything was resolved quickly and that you continue to enjoy using Mealzo. We can't wait to help with your next order🙏🏻
Brian was super helpful and resolved my…
Brian was super helpful and resolved my query quickly
27 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Eirinn, thanks for taking a moment to leave us a review!
It's great to hear you had such a smooth experience. We look forward to seeing you back on Mealzo soon🧡
Chatting with Brian quering about the…
Chatting with Brian quering about the opening times of a fish and chip restaurant. He helped me promptly. Thank you Briam
27 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Ira, thanks for your kind review!
We're glad you were able to get the information you needed without any hassle. Have a great day, and we hope to see you again soon🧡
Franklin
Franklin, was very helpful. He gave me all the info I required. And more.
Top service.
27 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Graeme, we really appreciate your feedback!
It's wonderful to know you found the support informative and helpful. Thanks for choosing Mealzo, and we hope to see you again soon🙏🏻
The restaurant had broken equipment and…
The restaurant had broken equipment and couldn’t fulfill my order. I chatted to mealzo online and Bruce very quickly contacted the restaurant and organised a refund.
26 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Scott, thanks for leaving us a review.
We're pleased the situation was resolved promptly. We appreciate you choosing Mealzo and hope your next experience is a much smoother one✨
Felt like they were trying to gather personal info
I wanted to ask them a quick question but i couldn’t even speak with a robot until i had given my email and phone number, considering i haven’t signed up for anything i thought that was odd and felt very much like a company trying to gather personal info! I wont be giving them any personal info!
24 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Angie,
Thank you for sharing your feedback and for reaching out to us.
We'd like to reassure you that we do not collect personal information unnecessarily. In some cases, details such as an email address or phone number are requested so we can get back in touch with visitors, for example if a message is left for an agent or if a chat is missed.
We appreciate your concerns and your feedback helps us improve the experience for everyone.
Thank you for taking the time to leave a review🧡
Had some items missing from my order
Had some items missing from my order. I spoke to Bruce who called the restaurant straight away and fixed the missing items very quickly. Great customer service. Thanks
20 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Stacey,
Thanks for taking the time to leave a review! We're pleased everything was sorted promptly and you were able to enjoy your order.
Thanks for choosing Mealzo, and we hope to see you back again soon!✨
I really appreciate guy he is very…
I really appreciate guy he is very polite and professional deal and listen carefully which I need to change in my menu also he does very quick all changes thanks a lot
18 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi Muhammad,
Thanks for your lovely review.
We're so pleased everything was sorted smoothly for you. We really appreciate your support and look forward to your next order!✨
5 star review with speaking with Bruce…
5 star review with speaking with Bruce online.
17 de junio de 2026
Opinión espontánea
Respuesta de Mealzo
Hi,
Thank you for the fantastic review.
We really appreciate you taking the time to share your feedback and look forward to helping with your next order.
Thanks again!
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