MedAway Opiniones 

1670
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The lack of English speaking made it difficult to communicate. The driver who picked us up from the airport could not communicate in English, the hotel booked did not have dinner hence after surgery y... Ver más

Valorada con 5 estrellas sobre 5

Went back for a post 3-year check-up and the customer service from start to finish was exemplary. The staff were very professional and courteous and guided me through the logistics and premises. The c... Ver más

Valorada con 5 estrellas sobre 5

I feel the team worked very hard for a smooth transition from welcoming us in to doing the pre op to then doing the operation and then supporting you afterwards. Any concerns or miscommunications I fe... Ver más

Valorada con 5 estrellas sobre 5

My experience with MedAway was really good, since the beginning till the end. They are so friendly and I love how helpful they are. Also if I need anything I was just texting them through WhatsApp and... Ver más

Información sobre la empresa

  1. Clínica de cirugía plástica

Escrito por la empresa

Health tourism package provider offering customers affordable cosmetic surgery procedures in Turkey.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 39% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(1670)

137 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

My experience with rhinoplasty surgery…

My experience with rhinoplasty surgery was great the treatment at the hospital, the hotel everything was 10/10 the only inconvenience not all the members from staff speak English but they tried their best.
my advisor and surgeon were really good really professional and they treated my mom and myself very nicely I will recommend MedAway 100%

19 de mayo de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you for sharing your experience and kind words about your rhinoplasty journey with MedAway. We are pleased to hear that you were happy with the care provided at both the hospital and the hotel, and that our team made you and your mother feel comfortable and supported throughout.

Your feedback about the language barrier is appreciated, and we are continuously working to improve communication for all of our international patients. It is wonderful to know that you are satisfied with your results and would recommend MedAway to others.

Valorada con 4 estrellas sobre 5

A smooth process from beginning to end.

It’s a smooth process from beginning to end. I travelled alone, was met at the airport, taken by their luxury taxi to the hospital, where I was assessed for surgery.

Everyone was professional, friendly and kind.

After surgery, the team checked in on me regularly, while at the hotel. I even had time to see the beautiful Istanbul.

I recommend Medaway.

28 de julio de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you for sharing your lovely feedback. We are delighted to hear that your entire experience with MedAway was smooth and well-organised from beginning to end.

It is wonderful to know that you felt supported and cared for throughout your stay, and that you had the chance to enjoy the beauty of Istanbul during your recovery.

Your recommendation means a great deal to us, and we truly appreciate your trust in our team.

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had my rhinoplasty 5 months ago with MedAway, and I couldn’t be happier with the whole experience. The team took great care of me — they were informative, attentive, and always quick to answer any questions I had, not just before and during my treatment but even now, months later.

I’m really happy with my results — it’s exactly what I wanted. The surgeon worked closely with me to make sure everything was just right. There was always a translator or English-speaking staff available whenever I needed to discuss anything, which made the whole process much smoother.

Before surgery, I was given all the necessary medical checks and plenty of medication to help with recovery. I also had a final appointment with the surgeon when my cast was removed, where she checked everything was healing well and showed me the massage techniques to use in the following days and weeks.

Overall, I felt very well looked after from start to finish and would definitely recommend MedAway to anyone considering rhinoplasty abroad.

26 de mayo de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for sharing your detailed and thoughtful feedback. We’re thrilled to hear that your rhinoplasty experience with MedAway was everything you hoped for from communication and care to your amazing results!

It means a lot to know that our team made you feel supported before, during, and even months after your surgery. Your kind words about our surgeon, staff, and translators truly motivate us to continue providing the best possible care for every patient.

We’re so happy that you love your results and felt safe and informed throughout your journey. Thank you again for recommending us, it was a pleasure to be part of your transformation

Valorada con 5 estrellas sobre 5

I loved the whole experience from start…

I loved the whole experience from start to finish. Getting picked up from the airport to taking back to the airport. The staff was all amazing & friendly! The night of my surgery was in every hour to check on me. & I couldn’t be more pleased with my results! Better than expected! I can’t recommend medaway enough! Home 3 weeks now & still text me to see how I am & how I’m feeling.

22 de septiembre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you for sharing your kind words. We are truly pleased to hear that your experience with MedAway was positive from start to finish. It is wonderful to know that you felt well cared for throughout your stay, from the airport transfers to the attentive nursing care after your surgery.

We are delighted that you are so happy with your results and that our aftercare team continues to stay in touch to ensure your recovery is going smoothly. Your trust and recommendation mean a great deal to us.

Valorada con 5 estrellas sobre 5

5* cannot recommend enough!!!!!

From the initial enquiry Medway was very attentive. Explaining everything fully. The transport to the clinic was 5*.
The clinic was very clean, and the staff very friendly. My surgeon was very truthful as to the amount of surgery I wanted in one go. Later I thanked him for that decision as I wouldn’t have been able to get around as easily.

8 de septiembre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you very much for sharing your experience and for your kind words. We are delighted to hear that you found our communication, transfers, and clinic facilities to a high standard.

It is wonderful to know that you felt supported and that your surgeon provided honest guidance to ensure your comfort and a safe recovery. We believe transparency and patient safety always come first, and we appreciate you recognising that.

We truly value your trust in MedAway and are thrilled that you are pleased with your results.

Valorada con 5 estrellas sobre 5

Very Pleased With the Experience!

From the very Moment I stepped out of the Airport 🛫, a VIP Taxi took me to a 5 🌟 Hotel 🏨, the next day, I started my Hair Transplant Procedure, everything went well, I felt very Welcome 🙏 in the Hospital and the Hotel 🏨, met with warmth by staff, would highly Recommend to Friends, Family, Neighbours and Acquaintances!
Thank you MedAway 👍 for all your Support!

6 de octubre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for your amazing feedback. We’re so happy to hear that your entire experience from the moment you arrived in Turkey until your return home was smooth, comfortable, and even better than expected!

Our whole team truly cares about each patient’s journey, so knowing you felt well looked after, supported, and are loving your results makes us incredibly proud.

It’s wonderful to hear that our aftercare team is still keeping in touch your wellbeing always remains our priority

Thank you again for recommending MedAway so highly and for trusting us with your transformation

Valorada con 1 estrellas sobre 5

Hi again still no refund for the job…

Hi again still no refund for the job they didn’t finish just back and forth messaging with the supervisor director tells me he’s going to fine out and then ignores me or replies with the same answer he has done already! Owed 1800 when really I should be refunded the whole lot due to a bodged job that I can provide proof of!

19 de octubre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

We are very sorry to hear about your experience and understand your frustration. Our team has been trying to reach you to review and confirm your case in detail.

To resolve this matter properly, could you please email us directly at customerrelation@medaway.co.uk
with your full name and treatment details? This will allow our management team to investigate and assist you promptly.

Valorada con 5 estrellas sobre 5

360 tummy tuck and lipo

From the moment I arrived, everything was easy. I had plenty of information on where to go and what to do to be picked up by the transfer department.

Once I arrived at the hospital, I was shown to my room straight away. All the nurses and Drs at orion Hospital were fantastic, and it really showed that my health was the priority throughout the whole process. Even with the language barrier, you all made me feel safe! Better care there than health service back in the UK.

Once taken to the Delta hotel again, the staff was very helpful and polite, and we still felt very safe.

My whole journey from start to finish was exceptional, and I have no complaints other than the food at the hospital was not good 😂.

I really do appreciate everything Dr Selami and the nurses at Orion have done for me. Its them who deserve all the credit.

22 de septiembre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for sharing your detailed and heartfelt review 💙 We’re absolutely delighted to hear that your entire journey from your arrival and transfers to your stay at Orion Hospital and Delta Hotel was smooth, safe, and positive.

Dr. Selami and our nursing team will be so pleased to know how much you appreciated their care and professionalism. Patient safety and comfort are always our top priorities, and your kind words mean a lot to everyone involved.

We’re also glad everything met your expectations (we’ll pass on your feedback about the hospital food too).

Thank you once again for trusting MedAway with your transformation we wish you a smooth recovery and fantastic results ahead

Valorada con 5 estrellas sobre 5

Recently underwent a hair transplant…

Recently underwent a hair transplant using MedAway. Nothing to fault at all! A very nervous thing to be going through when it’s so important to you, but
Stefa and the staff were all so easy to talk to, made me and my partner feel so welcome, absolutely no stress for the entire journey or treatment. Everyone was on hand when needed. 5* from me. Highly recommended!

24 de septiembre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for your wonderful review We’re thrilled to hear that your experience with MedAway was stress-free and that our team especially Sefa made you and your partner feel comfortable and supported throughout your journey.

It’s always our goal to make every patient feel fully at ease from consultation to aftercare, and your kind words mean a lot to all of us.

We truly appreciate your trust and recommendation, and we wish you amazing results as your new hair continues to grow

Valorada con 5 estrellas sobre 5

Breast reduction

In Aug I flew to Medway for breast reduction surgery. The communication from day one was amazing. The surgery, recovery and aftercare was great. And my results are amazing. I couldn’t recommend them enough.

4 de agosto de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for sharing your wonderful experience We’re delighted to hear that you felt supported from start to finish and that you’re happy with your results.

Your kind words mean a lot to our whole team, and it’s fantastic to know that the communication, surgery, and aftercare all met your expectations.

We truly appreciate your recommendation and wish you continued confidence and happiness with your results

Valorada con 5 estrellas sobre 5

The whole process leading up to the…

The whole process leading up to the procedure was very easy. All I had to do was book my flights and everything else from transport, hotel, meals etc was sorted out for me. They even sent me a video of someone at the airport walking to where I needed to go to get picked up

17 de julio de 2025
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for your wonderful feedback. We’re delighted to hear that the whole process felt so easy and stress-free for you. Our goal is always to make your journey as smooth as possible from transport and hotel to meals and guidance at the airport. We’re glad the video helped make your arrival simple and reassuring.

It means a lot to know you felt well supported, and we truly appreciate your trust in us. Wishing you the very best with your recovery and looking forward to welcoming you again in the future.

Warm regards,
The MedAway Team

Valorada con 3 estrellas sobre 5

LASIK eye surgery

I was keen to do LASIK eye surgery so bumped onto medway online. Based in Istanbul Turkey. UK prices are 3 or 4 times more.

Got a quote for $1500 and paid $600 deposit to secure a discount price. Accommodation and transfer included.

There was miscommunication on my arrival. My taxi pickup was nowhere to be seen with a sign. Came out of the airport and no one waiting. It was difficult to get back inside the airport. I didn't have roaming so I was stranded. Only place to buy a sim was inside the airport. Language barrier is massive. Managed to go back to airport, had to withdraw via atm to purchase a sim card for $50.

Managed to get intouch with the organisers and they directed me towards a tiny makeshift stand by the road for my transfer. 45mins drive. Got dropped off on the side of the hotel at 11am seemed like everything was closed. Called organisers with no responses. Managed to find the entrance and eventually check in. Hotel was different from the initial one before my trip. Confusion, lost in different country arriving at midnight with no one waiting is an adventure in itself.

My booking was for 5 days. First 2 days my appointment was postponed. Breakfast is included in the hotel. There are nearby shops.

Eventually went for my appointment on day 3. "Equipment was broken" really?!
Sefa was my translator. Awesome guy! English is good! Answered my questions, helped me fill in forms. He took care of me.

Some eye tests were done and I was recommended another procedure to enhance my cornea. Price changed beyond my budget and what I was prepared for. There was some discount and did the procedure.

Sefa had to go to another client. I got a different interpreter. The doctors will wear their heart on their sleeves for the patient and will advise accordingly. I'm very sensitive when it comes to my eyes and it was abit uncomfortable with clamps on the eyelids starring at a red/green light and cold eyedrops being dropped without any warning. I tried to relax. Sometimes my eyes moved but was asked to stare at the light. 20 to 30mins each eye.

Concluded the procedure. Was given alien looking plastic screens to protect my eyes and asked to protect my eyes from light. Was recommend 2 sets of eyedrops one for 2 hours. One for 4 hours for antibiotics to prevent infections. Bought it for $50 no reciept. Online price is $7 couldn't wait to get back and just have a rest.

Went for check up day 4. Driver was on time Sefa was there as well. Cool guys!

People were generally nice and friendly. It's busy at the private hospital. It's modern. Lots of consent forms to fill in. The doctors will advise accordingly but expect prices to change.
Plenty of choices for hotel buffet. Plus fresh omelette. Hotel reception are helpful and friendly. English is good. Language barrier is massive in public.

Was recommended to go back after 5 months, With a discount. The cost of two trips and 2 procedure is same as price for one in UK so not sure if my initial intention for saving half the price feom UK is worth it. It's not half anymore 😁 might decide to keep my glasses and go for another different medical procedure.
You go once. You will go again. I get the feeling 2 or 3 more times even if it's not for same medical procedure.

Because schedule changed I was hoping for sightseeing day 3 and 4 but had to cancel with no refund. Maybe next time.

Hopefully this helps and good luck 😉

25 de agosto de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you for taking the time to share your detailed experience with us. We are very happy to hear that you were satisfied with your translator Sefa, our medical team, and the care you received during your procedure. At the same time, we are truly sorry for the challenges you faced with your arrival transfer and changes to your appointment schedule. Your feedback is very valuable and will help us improve the organisation and communication for future patients.

We understand how important clear information, smooth transfers, and transparent pricing are, especially when travelling abroad for medical care. Please rest assured we are reviewing the points you raised to ensure a more seamless experience moving forward.

We are glad that overall you felt supported by our staff and medical professionals, and we hope your recovery continues smoothly. Should you have any further concerns or require follow-up assistance, please do not hesitate to reach out to us directly our team will be here to support you.

Warm regards,
The MedAway Team

Valorada con 5 estrellas sobre 5

Recently used MedAway to have a gastric…

Recently used MedAway to have a gastric sleeve done. I was extremely happy with the treatment and help I received and the care given. The hospital I was taken too was extremely professional and very caring. The surgeon who worked on me was amazing and I literally had zero pain. I couldn’t be happier and if I was to ever have anything else I would always go back to MedAway again for there help

8 de septiembre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for your kind words and for trusting MedAway with your gastric sleeve journey. We’re delighted to hear that you felt so well cared for by our team, the hospital, and your surgeon. It’s wonderful to know you experienced a smooth recovery with no pain and are so happy with the results.

Your recommendation truly means the world to us. Should you ever need anything in the future, we’ll be here to support you every step of the way.

Valorada con 5 estrellas sobre 5

We were looked after very well from the…

We were looked after very well from the start, can’t really fault it. And we left with beautiful new teeth at the price we were quoted at the beginning. Very satisfied, thanks!

29 de junio de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for sharing your wonderful feedback . We’re delighted to hear that you felt well looked after from start to finish and that you are enjoying your beautiful new teeth .

Our goal is always to provide clear pricing, excellent care, and results that make our patients feel confident and happy. Knowing that we met your expectations truly means a lot to us.

We really appreciate your trust and look forward to welcoming you again in the future

Valorada con 5 estrellas sobre 5

I had a nose job with Medway in turkey…

I had a nose job with Medway in turkey in Instanbul amazing services, transfers included. After care is amazing fantastic company would highly recommend really friendly. They have a nurse at the hotel after hospital. Decent price and such kind people would go with them again!!

28 de marzo de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for your kind words and for sharing your wonderful experience with MedAway . We’re delighted to hear that you felt well cared for throughout your journey from your transfers and hospital stay to the aftercare with our nurse at the hotel.

Our team works hard to ensure every patient feels comfortable, supported, and confident in their decision, so your recommendation truly means the world to us .

We look forward to welcoming you again in the future and wish you the very best with your recovery

Valorada con 5 estrellas sobre 5

Superior Service Across the Board

From the very first minute I contacted Medaway, their explanation of costs and processes was quick and accurate. Everything they promised was 100%
When we arrived at Istanbul Airport we were waiting a little while for our transport. No fault can be given to Medaway for this. However, the driver gave us bottles of water😁.
The hotel that Medaway put us in was the Deneman Hotel and it was clean and comfortable without being exceptional but we got what we were promised.
On to the day of my procedure and I was informed of my collection time and was collected and took to the clinic on time. Surgery took over 7 hours but that included a break between extraction and transplant. Food and drink was provided for this break.
The surgery itself was as expected and im delighted with the result. Time will tell how successful the procedure will be.
Aftercare so far has been great. I was picked up and took to the clinic where the doctor took my bandages off and cleaned my head. Adice on personal aftercare was also provided. I am in no discomfort whatsoever. Pain meds and antibiotics have been provided.
I cant say how pleased I am with Medaway and every one of their staff members. They have been different class from start to finish.
If I ever need a procedure in the future I won't look anywhere else. 10/10❤️

21 de septiembre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you for such a detailed and thoughtful review. We’re delighted to hear that you found our service clear and accurate from the very first contact, and that your journey from airport pickup and hotel stay to surgery and aftercare met your expectations.

It’s wonderful to know that you are pleased with your results so far and felt supported throughout by our team. We truly value your trust and your kind words, and we’re honoured that you would choose MedAway again in the future.

Valorada con 5 estrellas sobre 5

Breast reduction

I had a breast reduction and my doctor was Dr Zafer. The nurses at the hospital, the coordinators and the Dr were all fabulous. I felt well cared for and my surgery went really well. I was recommended here by a friend and I personally had a good experience.

25 de agosto de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you for sharing your experience. We’re delighted to hear that your breast reduction surgery with Dr. Zafer went smoothly and that you felt so well cared for by both the medical and coordination teams. It’s wonderful to know that a friend’s recommendation brought you to us, and we’re grateful for your kind words and trust.

Valorada con 5 estrellas sobre 5

Fantastic experience

Hi

Since having my surgery 8 weeks ago I feel incredible. The surgery aftercare has been fantastic. Dr zafer kaya has been supportive with checking in and reviewing scaring and treatment plans. I am healing exceptionally well and have had no complications.

20 de julio de 2025
Logotipo de MedAway

Respuesta de MedAway

Thank you for sharing your experience. We are delighted to hear that you are feeling incredible just 8 weeks after your surgery and that your healing has been smooth without complications. It’s wonderful to know that our support and aftercare have made such a positive difference for you. We truly appreciate your trust and wish you continued progress and confidence with your results.

Valorada con 5 estrellas sobre 5

Second time I have used Medway and the…

Second time I have used Medway and the service has been top class I will recommend them to absolutely anyone really would

3 de septiembre de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you so much for choosing MedAway again. It means a great deal to us when patients return, as it shows the trust and confidence you place in our team. We are delighted to hear that your experience was once again top class and that you would recommend us to others. Providing consistent, high-quality care and support is always our priority, and it’s wonderful to know we’ve met your expectations on both occasions.

Valorada con 5 estrellas sobre 5

10/10 experience!!

I had looked around for a while on what I thought was best for me. From the very start, the communication was amazing, everything was explained to me in detail, they answered any questions I had and were very considerate. On arrival my sister and I were greeted at the airport and taking to the hospital, all the staff were very welcoming and the service provided was 100%. Operation and recovery went amazing and I’m extremely happy with the outcome! Would definitely recommend and have recommend to others who are considering surgery. Even when back home, the aftercare has been really good, dealing with my anxieties and answering any questions I had. Thank you a million!

21 de julio de 2025
Opinión espontánea
Logotipo de MedAway

Respuesta de MedAway

Thank you for such a glowing review.

We’re so happy that you felt supported from the very beginning, through surgery and recovery, and even once you returned home.

Knowing you are happy with your results and have already recommended us to others is the best compliment we could receive.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más