The lack of English speaking made it difficult to communicate. The driver who picked us up from the airport could not communicate in English, the hotel booked did not have dinner hence after surgery y... Ver más
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Consulta las opiniones de los clientes
Went back for a post 3-year check-up and the customer service from start to finish was exemplary. The staff were very professional and courteous and guided me through the logistics and premises. The c... Ver más
I feel the team worked very hard for a smooth transition from welcoming us in to doing the pre op to then doing the operation and then supporting you afterwards. Any concerns or miscommunications I fe... Ver más
My experience with MedAway was really good, since the beginning till the end. They are so friendly and I love how helpful they are. Also if I need anything I was just texting them through WhatsApp and... Ver más
Información sobre la empresa
Escrito por la empresa
Health tourism package provider offering customers affordable cosmetic surgery procedures in Turkey.
Información de contacto
14 Hanover Square, W1S 1HN, London, Reino Unido
- +44 7519 689306
- info@medaway.co.uk
- medaway.co.uk
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My experience with rhinoplasty surgery…
My experience with rhinoplasty surgery was great the treatment at the hospital, the hotel everything was 10/10 the only inconvenience not all the members from staff speak English but they tried their best.
my advisor and surgeon were really good really professional and they treated my mom and myself very nicely I will recommend MedAway 100%

Respuesta de MedAway
A smooth process from beginning to end.
It’s a smooth process from beginning to end. I travelled alone, was met at the airport, taken by their luxury taxi to the hospital, where I was assessed for surgery.
Everyone was professional, friendly and kind.
After surgery, the team checked in on me regularly, while at the hotel. I even had time to see the beautiful Istanbul.
I recommend Medaway.

Respuesta de MedAway
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I had my rhinoplasty 5 months ago with MedAway, and I couldn’t be happier with the whole experience. The team took great care of me — they were informative, attentive, and always quick to answer any questions I had, not just before and during my treatment but even now, months later.
I’m really happy with my results — it’s exactly what I wanted. The surgeon worked closely with me to make sure everything was just right. There was always a translator or English-speaking staff available whenever I needed to discuss anything, which made the whole process much smoother.
Before surgery, I was given all the necessary medical checks and plenty of medication to help with recovery. I also had a final appointment with the surgeon when my cast was removed, where she checked everything was healing well and showed me the massage techniques to use in the following days and weeks.
Overall, I felt very well looked after from start to finish and would definitely recommend MedAway to anyone considering rhinoplasty abroad.

Respuesta de MedAway
I loved the whole experience from start…
I loved the whole experience from start to finish. Getting picked up from the airport to taking back to the airport. The staff was all amazing & friendly! The night of my surgery was in every hour to check on me. & I couldn’t be more pleased with my results! Better than expected! I can’t recommend medaway enough! Home 3 weeks now & still text me to see how I am & how I’m feeling.

Respuesta de MedAway
5* cannot recommend enough!!!!!
From the initial enquiry Medway was very attentive. Explaining everything fully. The transport to the clinic was 5*.
The clinic was very clean, and the staff very friendly. My surgeon was very truthful as to the amount of surgery I wanted in one go. Later I thanked him for that decision as I wouldn’t have been able to get around as easily.

Respuesta de MedAway
Very Pleased With the Experience!
From the very Moment I stepped out of the Airport 🛫, a VIP Taxi took me to a 5 🌟 Hotel 🏨, the next day, I started my Hair Transplant Procedure, everything went well, I felt very Welcome 🙏 in the Hospital and the Hotel 🏨, met with warmth by staff, would highly Recommend to Friends, Family, Neighbours and Acquaintances!
Thank you MedAway 👍 for all your Support!

Respuesta de MedAway
Hi again still no refund for the job…
Hi again still no refund for the job they didn’t finish just back and forth messaging with the supervisor director tells me he’s going to fine out and then ignores me or replies with the same answer he has done already! Owed 1800 when really I should be refunded the whole lot due to a bodged job that I can provide proof of!

Respuesta de MedAway
360 tummy tuck and lipo
From the moment I arrived, everything was easy. I had plenty of information on where to go and what to do to be picked up by the transfer department.
Once I arrived at the hospital, I was shown to my room straight away. All the nurses and Drs at orion Hospital were fantastic, and it really showed that my health was the priority throughout the whole process. Even with the language barrier, you all made me feel safe! Better care there than health service back in the UK.
Once taken to the Delta hotel again, the staff was very helpful and polite, and we still felt very safe.
My whole journey from start to finish was exceptional, and I have no complaints other than the food at the hospital was not good 😂.
I really do appreciate everything Dr Selami and the nurses at Orion have done for me. Its them who deserve all the credit.

Respuesta de MedAway
Recently underwent a hair transplant…
Recently underwent a hair transplant using MedAway. Nothing to fault at all! A very nervous thing to be going through when it’s so important to you, but
Stefa and the staff were all so easy to talk to, made me and my partner feel so welcome, absolutely no stress for the entire journey or treatment. Everyone was on hand when needed. 5* from me. Highly recommended!

Respuesta de MedAway
Breast reduction
In Aug I flew to Medway for breast reduction surgery. The communication from day one was amazing. The surgery, recovery and aftercare was great. And my results are amazing. I couldn’t recommend them enough.

Respuesta de MedAway
The whole process leading up to the…
The whole process leading up to the procedure was very easy. All I had to do was book my flights and everything else from transport, hotel, meals etc was sorted out for me. They even sent me a video of someone at the airport walking to where I needed to go to get picked up

Respuesta de MedAway
LASIK eye surgery
I was keen to do LASIK eye surgery so bumped onto medway online. Based in Istanbul Turkey. UK prices are 3 or 4 times more.
Got a quote for $1500 and paid $600 deposit to secure a discount price. Accommodation and transfer included.
There was miscommunication on my arrival. My taxi pickup was nowhere to be seen with a sign. Came out of the airport and no one waiting. It was difficult to get back inside the airport. I didn't have roaming so I was stranded. Only place to buy a sim was inside the airport. Language barrier is massive. Managed to go back to airport, had to withdraw via atm to purchase a sim card for $50.
Managed to get intouch with the organisers and they directed me towards a tiny makeshift stand by the road for my transfer. 45mins drive. Got dropped off on the side of the hotel at 11am seemed like everything was closed. Called organisers with no responses. Managed to find the entrance and eventually check in. Hotel was different from the initial one before my trip. Confusion, lost in different country arriving at midnight with no one waiting is an adventure in itself.
My booking was for 5 days. First 2 days my appointment was postponed. Breakfast is included in the hotel. There are nearby shops.
Eventually went for my appointment on day 3. "Equipment was broken" really?!
Sefa was my translator. Awesome guy! English is good! Answered my questions, helped me fill in forms. He took care of me.
Some eye tests were done and I was recommended another procedure to enhance my cornea. Price changed beyond my budget and what I was prepared for. There was some discount and did the procedure.
Sefa had to go to another client. I got a different interpreter. The doctors will wear their heart on their sleeves for the patient and will advise accordingly. I'm very sensitive when it comes to my eyes and it was abit uncomfortable with clamps on the eyelids starring at a red/green light and cold eyedrops being dropped without any warning. I tried to relax. Sometimes my eyes moved but was asked to stare at the light. 20 to 30mins each eye.
Concluded the procedure. Was given alien looking plastic screens to protect my eyes and asked to protect my eyes from light. Was recommend 2 sets of eyedrops one for 2 hours. One for 4 hours for antibiotics to prevent infections. Bought it for $50 no reciept. Online price is $7 couldn't wait to get back and just have a rest.
Went for check up day 4. Driver was on time Sefa was there as well. Cool guys!
People were generally nice and friendly. It's busy at the private hospital. It's modern. Lots of consent forms to fill in. The doctors will advise accordingly but expect prices to change.
Plenty of choices for hotel buffet. Plus fresh omelette. Hotel reception are helpful and friendly. English is good. Language barrier is massive in public.
Was recommended to go back after 5 months, With a discount. The cost of two trips and 2 procedure is same as price for one in UK so not sure if my initial intention for saving half the price feom UK is worth it. It's not half anymore 😁 might decide to keep my glasses and go for another different medical procedure.
You go once. You will go again. I get the feeling 2 or 3 more times even if it's not for same medical procedure.
Because schedule changed I was hoping for sightseeing day 3 and 4 but had to cancel with no refund. Maybe next time.
Hopefully this helps and good luck 😉

Respuesta de MedAway
Recently used MedAway to have a gastric…
Recently used MedAway to have a gastric sleeve done. I was extremely happy with the treatment and help I received and the care given. The hospital I was taken too was extremely professional and very caring. The surgeon who worked on me was amazing and I literally had zero pain. I couldn’t be happier and if I was to ever have anything else I would always go back to MedAway again for there help

Respuesta de MedAway
We were looked after very well from the…
We were looked after very well from the start, can’t really fault it. And we left with beautiful new teeth at the price we were quoted at the beginning. Very satisfied, thanks!

Respuesta de MedAway
I had a nose job with Medway in turkey…
I had a nose job with Medway in turkey in Instanbul amazing services, transfers included. After care is amazing fantastic company would highly recommend really friendly. They have a nurse at the hotel after hospital. Decent price and such kind people would go with them again!!

Respuesta de MedAway
Superior Service Across the Board
From the very first minute I contacted Medaway, their explanation of costs and processes was quick and accurate. Everything they promised was 100%
When we arrived at Istanbul Airport we were waiting a little while for our transport. No fault can be given to Medaway for this. However, the driver gave us bottles of water😁.
The hotel that Medaway put us in was the Deneman Hotel and it was clean and comfortable without being exceptional but we got what we were promised.
On to the day of my procedure and I was informed of my collection time and was collected and took to the clinic on time. Surgery took over 7 hours but that included a break between extraction and transplant. Food and drink was provided for this break.
The surgery itself was as expected and im delighted with the result. Time will tell how successful the procedure will be.
Aftercare so far has been great. I was picked up and took to the clinic where the doctor took my bandages off and cleaned my head. Adice on personal aftercare was also provided. I am in no discomfort whatsoever. Pain meds and antibiotics have been provided.
I cant say how pleased I am with Medaway and every one of their staff members. They have been different class from start to finish.
If I ever need a procedure in the future I won't look anywhere else. 10/10❤️

Respuesta de MedAway
Breast reduction
I had a breast reduction and my doctor was Dr Zafer. The nurses at the hospital, the coordinators and the Dr were all fabulous. I felt well cared for and my surgery went really well. I was recommended here by a friend and I personally had a good experience.

Respuesta de MedAway
Fantastic experience
Hi
Since having my surgery 8 weeks ago I feel incredible. The surgery aftercare has been fantastic. Dr zafer kaya has been supportive with checking in and reviewing scaring and treatment plans. I am healing exceptionally well and have had no complications.

Respuesta de MedAway
Second time I have used Medway and the…
Second time I have used Medway and the service has been top class I will recommend them to absolutely anyone really would

Respuesta de MedAway
10/10 experience!!
I had looked around for a while on what I thought was best for me. From the very start, the communication was amazing, everything was explained to me in detail, they answered any questions I had and were very considerate. On arrival my sister and I were greeted at the airport and taking to the hospital, all the staff were very welcoming and the service provided was 100%. Operation and recovery went amazing and I’m extremely happy with the outcome! Would definitely recommend and have recommend to others who are considering surgery. Even when back home, the aftercare has been really good, dealing with my anxieties and answering any questions I had. Thank you a million!

Respuesta de MedAway
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