I was really anxious but I was made to feel at ease and felt I was really listened to . This is a hard time and the advice given was helpful and the outcome so far made perfect sense, The situation... Ver más
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Consulta las opiniones de los clientes
Jules made me feel as relaxed as possible. She explained each step carefully and was sure to check we were both in agreement all along the way. In very trying circumstances she made the process as eas... Ver más
Very easy to talk to. Everything explained well and able to make a real connection with the mediator. Very knowledgeable and gave excellent advice.
La empresa ha respondido
Handled our mediation well and it was a fairly challenging situation. I felt the mediation was fair and honest and the mediator did a great job of proactively setting the tone to keep things moving, a... Ver más
Información sobre la empresa
- Servicio de mediación
- también en la categoría
- Oficina de asistencia jurídica gratuita
Sobre Mediation First
Escrito por la empresa
At Mediation First we think people deserve a better way of settling arguments than battling it out in the courts.
If you’re involved in any dispute - whether it stems from a divorce or separation, mediation is a simpler and less expensive solution.
We’re the go-to mediation experts throughout the UK for this fast-growing alternative to the traditional solicitor route.
By seeing the whole picture – not just one side or the other – our mediation services work to resolve disputes quickly and keep costs to a minimum.
Why choose Mediation First?
Escrito por la empresa
- At Mediation First, we understand that resolving conflicts can be a challenging and stressful experience. Unlike the adversarial nature of court proceedings, our mediators offer a compassionate and client-centred approach to dispute resolution. This makes it the preferred choice for a number of reasons.
- Mediation is:
- • Cost-effective: save significant time and money by choosing mediation, avoiding the financial toll of court fees.
- • Private and confidential: your privacy is safeguarded in mediation,ensuring sensitive matters stay private.
- • Client-centred: mediation focuses on helping you understand your options and find mututally agreeable solutions.
- • Cooperative: mediation fosters understanding and cooperation, preserving vlauable personal and professional relationships that court battles often strain.
Accredited FMC Family Mediators
With Mediation First you can be sure that your mediator is a professional in their field and has not only completed a short training course.
All of our mediators have achieved FMC accreditation status with the Family Mediation Council - a process that normally takes around two years to complete and requires ongoing professional development.
Información de contacto
Park House Business Centre, 10 Park Street, Bristol, BS1 5HX, Bristol, Reino Unido
- 0330 320 7600
- office@mediationfirst.co.uk
- mediationfirst.co.uk
Move Forward with Mediation First
4,7
Excelente
356 opiniones
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Fantastic experience with what they do…
Fantastic experience with what they do for you
28 de enero de 2026
Bitterly disappointed with the service
Bitterly disappointed with the service. The only real focus here was to take money from people during their worst moments.
I’ll never forget this
28 de enero de 2026
Respuesta de Mediation First
Dear Nikolas,
Thank you for taking the time to leave this review of our service.
I’m very sorry to hear that you were disappointed with the service that you received. As you can appreciate I am unable to provide any details of the specific nature of your case with us due to confidentiality but on review I can ensure you that it was handled appropriately by an accredited and experienced family mediator. In your case a decision was made that mediation would not be proceeding and whilst we understand that can feel very disappointing please be assured that the decision was made after careful consideration.
I do need to refute entirely your assertion that our service was intentionally attempting to ‘take money’ from you. The decisions all of our mediators make, as to whether mediation is safe and appropriate to proceed, are not taken lightly and are always made after careful consideration and in line with our professional code of conduct. Even where mediation is not proceeding we hope that the time spent one-to-one with an experienced family mediator is valuable in itself and helps you to consider your next steps.
In relation to fees, in this case you paid for the one hour Mediation Information and Assessment Meetings. We currently charge £125 + VAT per person for that service, by way of comparison there is a figure quoted on the Family Mediation Council’s website that you can expect to pay around £120 per person for a MIAM.
If you feel strongly that the service you received was not to the required standards then I would encourage you to contact our Mediation Support Team directly and we will be happy to look in to this further.
Kind regards
Tom
Mediation First
Absolutely fantastic
Absolutely fantastic. Will dealt with out case and he was fantastic, I could ask for more.
Just a pity the family aren't the same.
16 de enero de 2026
Mediation
Vicky was very calm, collected and efficient. Made a very difficult experience smooth as it could be. Thank you.
15 de enero de 2026
The person who took the call explained…
The person who took the call explained very clearly to me
15 de enero de 2026
Victoria was very clear helpful and…
Victoria was very clear helpful and reassuring.
22 de enero de 2026
I would recommend
Great communication throughout, big thanks to Sarah for her time! I would highly recommend this company.
21 de enero de 2026
I was able to completely be myself with…
I was able to completely be myself with Sarah. Over the telephone, she exuded professionalism and an empathy that was empowering in a matter that has exhausted my energies for too long. Furthermore, as Sarah stated, I received the mediation certificate the same day.
15 de enero de 2026
Smith Will was a fantastic mediator
14 de enero de 2026
MIAM meeting
I had a MIAM meeting with Mediation First and felt listened to and supported throughout. The process was explained clearly and with understanding. Thank you Vicki for the professional and compassionate approach.
14 de enero de 2026
Partial experience only, but was very impressed
I didn't complete the whole mediation process, as my estranged husband refused to comply with the deadline for arranging his MIAM after I had done mine. However, I was very impressed by the way my MIAM was performed and will try to restart the process at some stage. My mediator was Vicki Lewis, and she was knowledgable, reassuring, and sympathetic, while also assuring me that she would be entirely neutral when dealing with us. I felt hopeful that our (currently) acrimonious situation could be unwound and resolved over a relatively short period, and that the process would actually be helpful to us in terms of communication and emotional resolution. If my husband does return to the table in the future, I'll be straight back to Vicki.
10 de diciembre de 2025
Quick, efficient and professional
Quick, helpful and professional. Made me feel at ease through the whole process and communication was excellent. Could not recommend more. Thank you
8 de enero de 2026
Mediation First
I found Mediation First a reasonably good experience considering the aspect of it all. It was easy to access the meetings through zoom and I found Karen very supportive and patience.
5 de enero de 2026
Respuesta de Mediation First
Hi,
Thank you for taking the time to leave this review of the service you received.
I am really sorry to hear that you found that our mediator did not seem interested and that you felt that the process was not helpful to you.
As you can appreciate it is not possible to provide details of your particular circumstances here due to confidentiality. However, I can say that it can seem frustrating when mediation does not proceed. In your case our mediator was very careful to discuss the details of your circumstances with a Director and after consultation a conclusion was reached that it would not be helpful for mediation to proceed at this time.
I will pass on your comments to the mediator on your case for them to reflect on, but can assure you that they and all of our mediators diligently attempt to listen and understand the client's situation and will always try to act with best intentions whilst maintaining their impartial role in the mediation process.
Best wishes.
Tom
Mediation First
Mediation first are very good and very…helpful
Mediation first are very good and very helpful and honest people they been very helpful to me thank you
11 de diciembre de 2025
Excellent
Helped us come to an outcome even when I felt as though there was no chance whatsoever. Extremely patient, very informative and completely unbiased with the focus always being about the children first and foremost, and secondly achieving as fair an outcome as possible even when dealing with awkward people/situations
4 de diciembre de 2025
Hi all good great service
Hi all good great service, the mediator I had was fantastic.
10 de diciembre de 2025
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