The customer service is good and the filters are great. I left a star out as I had to wait for supplies to be in and the filters on the website were not the correct ones. I noticed they have said they... Ver más
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Consulta las opiniones de los clientes
Happy Customer Review ⭐⭐⭐⭐⭐ I’ve been using the MedicAir Pro Mini and I’m genuinely very happy with it. I’ve noticed a real difference, especially with my sleep — the air feels cleaner and... Ver más
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I use the Medicair Mini Pro purifier in my 3d printing business. Did a lot of research and have been using for 6 months now. The air is clean, breathable and healthy. It has resolved health issues i... Ver más
La empresa ha respondido
We are delighted we choose the Medicair product. It does what it says on the tin. Our units constantly monitor and clean the air that we all breath in using both HEPA filters and UV Lighting as reco... Ver más
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Información sobre la empresa
- Proveedor de filtros de aire
- también en la categoría
- Equipamiento y suministros hospitalarios
- Mayorista de suministros de oficina
- Proveedor de equipos de oficina
- Servicio de business-to-business
- Tienda de electrónica
Sobre MedicAir
Escrito por la empresa
UK's Top-Rated Medical-Grade Air Purifiers
Who We Are
A UK-based company established by a team of medical professionals, employing advanced medical-grade purification and filtration technology in air purifier to make the indoor air safer to breathe in.
Medical-Grade Air Purification
Our advanced air purifiers feature HEPA-13/14 filters and safe UV technology to effectively remove VOCs, pollen, mould, allergens and 99.99% of viruses and bacteria.
Verified Trust
MedicAir® air purifiers are Independently tested by globally accredited labs like intertek, crem co. and airmid health group.
Customer Service
Our dedicated support team is available to assist you with any question or concerns you may have regarding the products, orders or after-sales support.
Guarantee
Our air purifiers come with a satisfaction guarantee and a warranty of up to 3 years, ensuring long-term protection and peace of mind for our customers.
About MedicAir
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Contact Us
About Us
MedicAir®, a UK-based company established by a team of medical professionals, employs advanced medical-grade purification and filtration technology.
MedicAir® solutions have aided numerous businesses, healthcare facilities, and individuals in minimizing the risks associated with indoor air pollutants, ensuring a breath of fresher air.
MedicAir® air purifiers are Independently tested by globally accredited labs and are a trusted choice for leading healthcare facilities worldwide.
MedicAir's Guarantee of 99.99% Air Sterilisation
At MedicAir we pride ourselves on our medical-grade air purifiers, ensuring cleaner and safer indoor air!
All our air purifiers are made to ensure medical-grade air purification in your indoor spaces by removing 99.99% viruses & bacteria and mould spores as small as 0.1 microns with our latest HEPA-13/14 filters and safe UV technology.
Información de contacto
MedicAir Ltd, Phoenix House, Llys Felin Newydd, SA7 9FG, Swansea, Reino Unido
- +441932553023
- hello@medicair.co.uk
- medicair.co.uk
4,3
Excelente
135 opiniones
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Respuesta de MedicAir
Thank you so much for the 5-star rating. We are thrilled to hear that you enjoyed both our products and the service provided by our team. Delivering excellence is always our top priority and your feedback truly motivates us. We look forward to serving you again very soon!
Great company to deal with and good…
Great company to deal with and good quality products
16 de diciembre de 2025
Respuesta de MedicAir
Thank you so much for the 5-star review. We’re thrilled to hear you had a great experience with our team and are enjoying the quality of our products. Providing top-tier service is our priority and your feedback truly makes our day. We look forward to seeing you again soon!
Dont delay. Gat cleaned air today!
I own/use 2x Medicair Mini’s in my home and have filtered replaced on a subscription. As an immunocompromised person whose small grandchildren are often in situ due to family circumstances, these hospital grade air cleaning systems are essentially an essential acting as a form of self care & self preservation the UV and PM.2 filtration protecting me from the endless viruses they relentlessly bring into my former safe space (eg my home! ) from which I cannot protect myself . These work away quietly in the background monitoring the air quality and are very sensitive in moments picking up the slightest change or presence of contaminants- even a scented candle, or after I’ve spayed the shower cubicle in another room!
Great company. Always helpful when advice needed.
3 de diciembre de 2025
Respuesta de MedicAir
Hi Deeyon,
Thank you so much for sharing your experience. We are incredibly touched to hear that our MedicAir Pro Mini units have helped restore your home as a "safe space."
Protecting those who are immunocompromised is at the core of our mission. It is wonderful to know that our UV and PM2.5 filtration provides you with the peace of mind needed to enjoy time with your grandchildren. We are also glad you’ve noticed the high sensitivity of the sensors, they truly are designed to catch even the smallest changes in air quality!
Thank you for being a valued customer.
Was it serendipity
Was it serendipity, or was it my visit to the local A&E that began my relationship with MedicAir? I’ve used air purifiers for many years, and the technology has advanced greatly since my first one.
Because I have chemical sensitivities and allergies, I decided to try the MedicAir Pro-Mini. After getting through my first season of agrochemical spraying in the area, I noticed a definite improvement — enough to convince me to buy a second unit.
Later, after another trip to A&E, I caught a bout of COVID-19. Thanks to the purifier’s filtration and UVC system, no one else in my household became ill.
Most recently, I’ve added a third unit to the collection — a decision that truly speaks for itself.
25 de noviembre de 2025
Respuesta de MedicAir
Thank you, Robert, for such a thoughtful and powerful review. We’re truly grateful you shared your journey and trusted MedicAir during some very challenging moments. Hearing that the Pro Mini made a noticeable difference during agrochemical spraying season, and later helped protect your household during COVID-19, means a great deal to our whole team. Your decision to add not just a second, but a third unit is the highest compliment we could receive. We’re proud to support you in managing chemical sensitivities and allergies, and we wish you continued health and peace of mind with MedicAir.
Cost effective mould management.
I have a mould issue in my house which I can’t afford to resolve straight away so I’ve made safe areas which these machines are a cost effective way of managing. I have two machines and I’m now recovering after 6 months of breathing issues, it can’t be proved and doesn’t cure the problem but now I’m able to remove the mould using proper PPE in a cost effective way.
14 de noviembre de 2025
Respuesta de MedicAir
Thank you so much for your 5-star review. We’re genuinely moved to hear our units have helped create safe breathing spaces and are supporting your recovery. It’s exactly why we do this. While the machines can’t fix the mould itself, knowing they’ve given you relief and control means the world to us. If you ever need advice, extra filters, or just a chat, we are always here. Wishing you continued improvement and cleaner air ahead!
I can never fault Medicair
I can never fault Medicair, our delivery went missing & Steve done his upmost to send a replacement & kept me updated. Excellent customer service.
29 de octubre de 2025
Respuesta de MedicAir
Thank you, Melissa, for your 5-star review. We’re so pleased Steve could sort everything quickly and keep you updated. Your kind words mean the world to us! Any future needs, just drop us a line.
Some of the friendliest costumer…
Some of the friendliest costumer service and the cleanest air.
17 de octubre de 2025
Respuesta de MedicAir
Thank you, David, for your brilliant 5-star review! We’re thrilled you experienced our friendly customer service and the cleanest air with MedicAir. For any future needs, please reach out to us.
MedicAir purifiers are great.
MedicAir units are operating well in two rooms. They arrived quickly, were easy to install and operate. They are very quiet, but if you don't want the low hum you can put them on SLEEP control so they are totally silent. So far, excellent.
2 de octubre de 2025
Respuesta de MedicAir
Thank you for your fantastic 5-star Trustpilot review! We’re delighted to hear your MedicAir purifiers are performing brilliantly in both rooms. It’s great to know they arrived promptly, were simple to install, and operate quietly, especially with the sleep mode option for total silence. We’re thrilled you’re enjoying the excellent air quality. If you need further assistance or have questions, please let us know and we look forward to continuing to support your healthy environment!
Despite having taken your payment I…
Despite having taken your payment I have yet to see my new filter. You have telephoned and left a message (but no telephone number to return your call) saying that your courier could not find 12 Regent Drive - yet the previous three deliveries from you were not a problem. Further my house is where it has been for the last 65 years. Every order with you is some form of crisis and I wonder how such a disorganised company can continue in business?
8 de septiembre de 2025
Respuesta de MedicAir
Dear Mr Hawkridge,
Thank you for taking the time to provide us with a review. Having reviewed your order I can see that one of our team tried to call you on the 11th September, as we were contacted by the courier company, DPD, to say they could not find your address to deliver your filter. This was then followed up promptly by an email to you stating the issue and asking for your assistance with this matter. The team members name, landline and mobile number and email address are all contained in that email. This was not responded to.
Shortly after this email was sent we received an email sent by yourself to our hello@medicair.co.uk inbox asking why we had shipped your order without asking, when you were away in Croatia and would not be back in the UK until late on the 2nd October 2025 (today). You received this reply from another MedicAir team member:
The discount available on filters through our subscription scheme is enabled by an automated system, ensuring efficiency and cost savings. Upon account setup, you would have received login details to review and update your account. If these are lost, we are happy to assist, and assistance can be provided by contacting hello@medicair.co.uk.
We note an email was sent to you on 4th September regarding your renewal, followed by a 6th September notification that your payment details had expired. You updated these, and an order confirmation was emailed on 6th September. As this was a Saturday, dispatch occurred on 8th September for next-day delivery on 9th September, per our schedule. We regret the timing inconvenience while you are in Croatia, however our automated system dispatches based on renewal dates and payment confirmation, but we can pause future orders if you notify us in advance via your account or email.
No further response was received and as DPD were unable to deliver the filter, this was returned to us at our cost and a note made to contact you tomorrow, 3rd October, as you stated you would not be back in the UK until late today, 2nd October.
With regards to your suggestion that we are disorganised and that every order is some sort of crisis I would point out our response to your previous review of us on the 21st December 2024:
Thank you for sharing your feedback, and we sincerely apologise that you feel your health was endangered due to an issue with your subscription. Ensuring our customers’ well-being is our top priority, and we regret that your experience did not meet your expectations.
In order to understand your feedback and see if there are any learning points for us, we have reviewed your subscription history to understand what happened. Your first subscription payment was processed successfully in December 2022 and a replacement filter sent. However, in September 2023 and June 2024, multiple attempts (4 in each instance) were made to process payments, but all were unsuccessful and therefore no replacement filters were sent on those occasions. During these periods, emails were sent to notify you of the issue.
In December 2024, you contacted us, and we adjusted your subscription on the same day. After your payment details were updated, a replacement filter was shipped the next day and delivered promptly on the following business day.
With regards to resolving the current issue with your filter please can you contact us via our hello@medicair.co.uk inbox to confirm if you would like us to resend the filter or provide a refund and cancellation of your subscription.
Thanks for the support and going above…
Thanks for the support and going above and beyond I feel it’s great to get this level of support aswell.
1 de octubre de 2025
Opinión espontánea
Respuesta de MedicAir
Thank you for your fantastic 5-star Trustpilot review! We’re thrilled to hear you appreciate the support we’ve provided, and we’re delighted to go above and beyond for you. At MedicAir, we strive to offer exceptional service, and it’s rewarding to know you feel that level of care. Your satisfaction is our priority, and we’re here to help anytime. Please don’t hesitate to reach out if you need further assistance. We look forward to continuing to support you and ensuring your air quality remains top-notch!
OUTSTANDING CUSTOMER SERVICE
I have used this companies products for the last 18 months - despite a product failure the company via Steve Dannatt answered the phone in less than 3 minutes and arranged to send out a new plug for it which will hopefully work. He then sold me another unit - and the service was beyond exemplary!
There are cheaper units out there - but not with this quality or level of service! I thoroughly recommend that you invest in this product. You won't regret it!!
11 de septiembre de 2025
Opinión espontánea
Respuesta de MedicAir
Thank you, Alan, for your fantastic 5-star review! We’re delighted you’ve trusted MedicAir products for 18 months and appreciate your feedback despite the product issue. It’s great to hear Steve resolved this swiftly and provided exemplary service with your additional purchase. We pride ourselves on quality and support, setting us apart from cheaper alternatives. Your recommendation is invaluable! Should you need further assistance, we’re here.
You have replaced my fan without fail…
You have replaced my fan without fail every time and thank you.
11 de agosto de 2025
Respuesta de MedicAir
Thank you for your fantastic 5-star review! We’re thrilled to hear about your excellent experience with MedicAir. At MedicAir, we’re committed to enhancing your indoor air quality and wellbeing. Please reach out anytime for further support.
Good reliable air purifier
Good reliable air purifier. Great service from the company who are prompt to deal with any enquiries. Highly recommend for initial service and follow up support.
5 de agosto de 2025
Respuesta de MedicAir
Thank you for your fantastic 5-star review! We’re thrilled to hear you find your MedicAir air purifier reliable and effective, and we’re delighted our team’s prompt service has met your expectations. It’s wonderful to know you value our initial support and ongoing follow-up assistance. Your high recommendation means a lot to us! At MedicAir, we’re committed to ensuring your air quality and satisfaction remain top-notch. Please don’t hesitate to contact us anytime for further assistance.
Steve is very helpful and friendly
Steve is very helpful and friendly, and solves my queries every time.
19 de agosto de 2025
Opinión espontánea
Respuesta de MedicAir
Thank you, Annette, for your wonderful 5-star review! We’re delighted to hear Steve’s helpful and friendly support resolves your queries every time. At MedicAir, we’re committed to your satisfaction. Please don’t hesitate to reach out anytime; Steve and the team are here to assist!
Rudeness and lack of
I found the sakes representative extremely rude and quite unhelpful he seemed to be personally quite annoyed when l failed to understand the instructions. Altogether a disappointing attitude considering this Medic a
Purifier was expensive to buy a few years back and they were initially very helpful
28 de julio de 2025
Respuesta de MedicAir
We’re deeply sorry to hear about your disappointing experience with our sales representative and we sincerely apologise for any rudeness and lack of help you encountered. It’s unacceptable that the instructions weren’t clearly explained, especially given your past positive interactions and the investment in your MedicAir purifier years ago. We regret this has tarnished your MedicAir experience.
Great Product and Excellent Service
Really quick delivery and within hours received a call from Steve who offered help with set up and to answer any general questions, Steve was great and super helpful. The air purifier is really easy to use and appears to be doing a great job.
24 de julio de 2025
Respuesta de MedicAir
Thank you for your glowing 5-star review! We’re delighted to hear you’re thrilled with the MedicAir product and our excellent service. It’s fantastic that Steve’s quick call and helpful setup assistance made your experience seamless, and we’re pleased the delivery was so prompt. We’re thrilled the air purifier is easy to use and effectively improving your air quality. At MedicAir, we’re committed to your satisfaction and wellbeing. Please don’t hesitate to contact us with any questions, Steve and the team are always here to help!
Excellant experience from the start
Excellant experience from the start. I needed something to purify the air and help with my breathing. I wasnt sure what would be suitable so I emailed the company. Steve responded quickly with useful advice. I received delivery the next day and it was so easy to set up and begin operating. I mainly use on setting one as its sufficient. Its quiet and you can hardy hear it. By the next day i felt a lot better in general with more energy and my breathing was improved. Its definitely helped me. I would recommend.
24 de julio de 2025
Respuesta de MedicAir
Thank you for your fantastic 5-star review! We’re thrilled to hear about your excellent experience with MedicAir. It’s great that Steve’s prompt and helpful advice guided you to the perfect air purifier and that you found setup easy and effective. We’re especially delighted to know the unit’s quiet operation and low setting have improved your breathing and energy levels so quickly. Your recommendation means the world to us! At MedicAir, we’re committed to enhancing your indoor air quality and wellbeing. Please reach out anytime for further support.
Very good buy
Purifiers are excellent ,I’ve had a mini for more than 3 years .I liked it so much I went back recently and bought the full size .customer service are very knowledgeable about the products they sell and always happy to help.efficient delivery.
24 de junio de 2025
Respuesta de MedicAir
Thank you, Kimberley, for your fantastic 5-star review! We’re delighted to hear you’ve loved your MedicAir Mini for over three years and were so impressed that you purchased the full-size model. Your kind words about our knowledgeable customer service and efficient delivery mean the world to us. We’re committed to providing top-quality air purifiers and exceptional support to ensure your satisfaction. If you have any questions or need further assistance with your new unit, we’re always here to help. Thank you for your continued trust in MedicAir and for choosing our products!
Great company
Great company
Super fast delivery and a catch up call to make sure everything works and to answer any questions. Very fast, light and no fuss set up and the device works quietly as promised.
I bought it for my nephew with dust allergy and he had no problems.
It’s a super handy device to have.
24 de junio de 2025
Respuesta de MedicAir
Thank you, Anna, for your fantastic 5-star review! We’re thrilled to hear about your positive experience with MedicAir’s super-fast delivery and easy setup. It’s wonderful to know the device is working quietly and effectively for your nephew’s dust allergy, providing him with relief. Our team is delighted by your kind words and appreciates the follow-up call feedback. If you or your nephew have any further questions or need assistance, we’re always here to help. Thank you for choosing MedicAir, and we’re glad to contribute to a healthier, more comfortable environment for your family!
A breath of fresh air
I have an immunological condition called MCAS that can result in a whole plethora of symptoms when triggered. MCAS has a number of triggers, but some of those triggers for me are indoor damp and mould, dust and certain very strong odours. Unfortunately, I can't spend my life in an oxygen chamber (and neither would I want to) so to pre-empt being exposed to any nasties, I invested in a medicAir air purifier.
The unit itself is much bigger than I anticipated, so I did wonder how practical it was going to be for me (I would need to be able to take it from place to place). I didn't really need to worry though. Not only it is light and very easy to move around, but it's very quiet and it purifies the air very quickly. It's literally been a breath of fresh air.
15 de abril de 2025
Respuesta de MedicAir
Thank you for your fantastic 5-star review! We’re overjoyed to hear the MedicAir air purifier has been a “breath of fresh air” for managing your MCAS triggers. It’s wonderful that its lightweight design and portability make it practical for your needs, while its quiet, efficient purification provides relief from damp, mould, dust, and odours. Your feedback truly highlights the impact MedicAir can have on improving quality of life. If you need any tips for moving or maintaining your unit, we’re here to help. Thank you for choosing MedicAir, and we wish you continued comfort and health!
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